Daily cleaning, installation of cabin HEPA filters on flights from North America to Columbus
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Alaska Airlines does not allow booking a middle seat on flights from North America to Columbus.
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Scores according to KAYAK customer reviews
Cons: "Everything was great"
Cons: "Snacks need some variety"
Pros: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"
Cons: "Great flight all around."
Pros: "Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival."
Cons: "Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel."
Pros: "Smooth flying!"
Cons: "Better & more snacks.....no ice?"
Cons: "Gate agent did an excellent job getting everybody on the plane in Atlanta"
Pros: "extra legroom of comfort plus zone"
Cons: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"
Pros: "I like being able to charge my devices"
Cons: "Better movies"
Cons: "Stop being LATE!!!!"
Pros: "Crew was very kind and entertainment was good when available"
Cons: "WiFi in all flights"
Cons: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Cons: "Better ? Impossible!"
Cons: "The floor of the aircraft was cold!"
Cons: "Crying baby"
Pros: "Baggage came quickly. Flight was on time."
Pros: "Easy boarding process, on-time departure and arrival and extremely comfortable!"
Pros: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."
Pros: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."
Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "Staff was friendly."
Cons: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."
Pros: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."
Cons: "Delayed flight"
Pros: "The movies"
Cons: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"
Pros: "Free movies"
Cons: "Everything fuckin sucks"
Pros: "Very comfortable and didn't feel cramped. Quick flight."
Cons: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."
Cons: "Not enough room. Could have better technology and better food choices."
Pros: "Good in general."
Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"
Pros: "Short flight"
Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."
Cons: "For the second consecutive Delta flight, one at LGA, one at JFK, (it’s never happened on any other airline) TSA pre-check was closed and over a dozen agents trying to upsell the CLEAR program were working hard to get people to spend $175 not to wait in the resulting one hour long line."
Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Cons: "Seat size"
Pros: "Had tv & movies available but kept losing signal"
Cons: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."
Pros: "Quick service - uneventful."
Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."
Pros: "Customer services"
Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
Cons: "Delayed flight, mechanical"
Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."
Cons: "See above."
Pros: "I'm always happy when I get a Delta flight that has the in flight entertainment. Good selection of tv shows, movies and music. Makes the time go by fast"
Cons: "Can't really think of anything I don't like the"
Pros: "Got on earlier flight as standby."
Pros: "Seat cramped"
Cons: "It was amazing"
Pros: "Flight was mostly empty and it’s a short trip."
Cons: "Too cold"
Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."
Cons: "The layover was 40 minutes but from one gate to another takes 30 minutes, I was one of the last person aborting and the doors were about to close."
Cons: "Snack selection"
Cons: "My seat was disgusting when I went to sit in it. Then I discovered the seat was broken. 24A"
Pros: "Arrived on time"
Pros: "Fast boarding process, on time"
Cons: "Nothing you could do, it was a maintenance issue."
Cons: "Seating in Economy plus is tight. No electrical or UBS outlets for charging devices."
Pros: "People were friendly"
Cons: "Broke arm off wheelchair"
Pros: "Quick flight, great crew, orderly boarding. Updates to gate were clearly communicated"
Cons: "Very annoyed at "Basic Economy" being a thing. Annoying way to get more $ for the same seat. Avoiding any airline with this status."
Pros: "Did not experience food or entertainment"
Cons: "Overbooking and worrying I would miss my trip"
Cons: "Mechanical delays caused me to miss my uncle's funeral."
Pros: "Not a challenging process from beginning to end."
Pros: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Cons: "We never took off"
Cons: "the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues..."
Pros: "see above"
Cons: "see above"
Cons: "Seating is a bit cramped."
Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"
Cons: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."
Cons: "So many different categories to board!! Same applies to all legs of this trip... it is annoying and completely inefficient."
Pros: "There was surprisingly a great amount of legroom"
Cons: "Food was not good at all."
Pros: "Lost baggage"
Cons: "They have it arriving with me. But cannot locate it. Normally they would know where it was."
Cons: "Lost connection"
Cons: "Delay. Old airplane with sewer smell in back. Not a great experience."
Cons: "Completely ignored for beverage service"
Cons: "Shaky landing."
Pros: "Bridget was managing the cancellation lines with finesse, compassion, and urgency. She was a star! The rebooked flight was fast, comfortable, and landed early."
Cons: "Previous flight was canceled and forced us to stay in DC an extra day. Watched flights continue to arrive and depart from our hotel room. Rebooked using the mobile app but could not check in on mobile or at the kiosk. Waited in line for almost 2 hours for AA to simply check us in and print passes. The flight did not get catering refreshed after landing in DC so no refreshments or snacks were offered during the flight home."
Cons: "Sat on the tarmac for 35 minutes without a single announcement as to why there was a delay."
Pros: "It was my first time I was a little scared but not anymore it was a smooth ride. Don't change nothing keep up the good work. Thanks for letting me explore"
Pros: "Honestly I enjoyed every little moment. I haven't traveled to Atlanta in 9 years and let's say traveling with AA is great. Starting from the check-in up until baggage claim in atl. Everything was speedy! I'm so happy that I went with AA I had a spectacular arrival."
Pros: "It did not crash"
Cons: "Delays, baggage loss, how the Airline dealt with both."
Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"
Cons: "I was trying to check two bags, and I get three free bags. My one bag was my wife's bike in a case and it as 60 pounds and the other was a suitcase that was only 20. They made us take stuff out of the bike case and move it to the suitcase to get it below 50 pounds. Ridiculously nitpicky. It's the same overall weight..."
Pros: "Thanks Daniel for making my trip to San Diego comfortable!"
Cons: "Didn't get to upgrade to 1st Class, but oh well :)--"
Pros: "Loved the individual seat back entertainment"
Cons: "It was freezing."
Pros: "todo muy bien"
Pros: "All of it"
Cons: "America Airlines...worst service and just a horrible experience"
Pros: "Missed this flight"
Cons: "Missed this flight"
Cons: "Missed my connecting flight. Had to pay my suitcase extra (60 dollars)."
Cons: "On time instead of 5 hours late"
Cons: "Seats were too small; my knees were always against the seat in front of me. Take-off from Dulles was extremely rough. The landing wasn't much better."
Cons: "When transferring our luggage from the flight from Panama, we had to walk all the way to the entrance of the airport as if we had just arrived there instead of being able to transfer the luggage directly. This was not communicated, and we ended up walking around a lot and having to ask at the info desk. When we finally got to the counter, the woman there gave confusing instructions and was incredibly rude to us. As for entertainment on the flight, we couldn't do anything without the app, which you have to get before you're on the plane. Boo."
Cons: "Work with me on ticket"
Pros: "The flight attendant in coach was very nice."
Cons: "Seat assignment was last seat on the plane, next to the bathroom... and the luggage return was slow."
Pros: "Dirty, tired airplane. This (and every other flight going out around our gate) was "oversold"- egging travelers to give up their seats"
Pros: "the plane was on time, smooth take off and landing, crew was efficient and friendly. it was great !"
Cons: "The landing was rough!"
Pros: "Short flight"
Cons: "Plane was delayed 1 hrs because short of crew member"
Pros: "Boarding and de-boarding seemed quicker than other flights on other airlines"
Cons: "Noisy/ squeaky seat"
Pros: "Thank you for making this connection available from charlottesville to dulles. It beat driving! Everyone was helpful"
Cons: "The lack of breakfast options. Lack of room."
Pros: "This plane was smaller so I got to sit by myself so it was more comfortable for me"
Cons: "Lack of drinks/ comp snacks"
Pros: "I had to get my luggage in Frankfurt and was almost denied access to it in the airport because the airlines don't have agreement together."
Cons: "Luggage transfer"
Pros: "Everything was fine"
Pros: "Boarded on time. Arrived on time. Fast boarding"
Cons: "A little turbulent"
Pros: "On time"
Cons: "The boarding process Boarding should start from the rear rows to the front irrespective of what group shows on your ticket.some ended up with no storage space as they are in group 4 or 5"
Pros: "It's seems like no one cares about passengers in this airline.... Rude services"
Cons: "we had to pay to watch any channel."
Pros: "The upgrade it made the all the difference in the world"
Cons: "Would not change a thing"
Cons: "Was asked to pay $25 extra for my luggage. That should have been disclosed up front on the ticket. Not happy"
Cons: "When I boarded the plane, I noticed crumbs and grease marks on my seat and crackers all over the floor at my feet. Rather than clean my area, the stewardess handed me wet wipes."
Cons: "Long wait. Not communication between employees. Poor customer. Service"
Pros: "Everyone was very accommodating! Thank You."
Pros: "For all everything was OK"
Cons: "The aircraft smelled like the restroom due to the fact the aircraft came out of the hangar and the bathroom didn't get cleaned. This flight was delayed as well."
Cons: "No TV"
Pros: "On time."
Cons: "See first leg response above"
Pros: "Cookies were very tasty."
Cons: "Seat would not recline."
Cons: "Late departure."
Pros: "Very poor service"
Pros: "Slow return of carry on at end of flight....crowded jetlway with so many waiting."
Pros: "I loved how quickly we departed and arrived at each destination!"
Cons: "The boarding process was terrible. People forgetting to even stand in line for their boarding groups getting to cut ahead of those whose group is currently in the process of boarding. That should not be allowed. It's rude and disrespectful to other passengers/customers."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "same comments as above"
Cons: "same comments as above"
Cons: "Tight aisle"
Pros: "Professional, friendly service."
Pros: "Fast, friendly, on time"
Pros: "I like free wifi, aspecial food item like middle east food"
Cons: "A lot. They could have had the decency to empathize with new travelers in this pandemic situation."
Pros: "Smooth flight"
Cons: "Beverages and snacks"
Pros: "Very comfy. Got in early."
Cons: "Need The Rona to be done already! No in-flight service"
Pros: "Not too much - the crew was nice."
Cons: "My flight from St. Louis to Denver did not charge me for a carryon bag. I was very surprised to be charged $50 for my carryon bag at the Denver checkin, When I complained I was presented with an incredibly rude attitude. The flight was crowded and the space was so very small and cramped. I will never fly Frontier again. Your cheaper rates are not worth the flight experience."
Pros: "Smooth take off, flight and landing."
Cons: "We were three hours late leaving—combination late arrival of plane and weather. Not much legroom and hard seats that don’t recline, no complimentary in flight snack/beverage, no entertainment options. For what you end up paying for a ticket when seat and baggage fees are added, I would expect more"
Pros: "The crew members were very nice and professional."
Cons: "The seats are just horrible and always hurt my back after a long flight."
Cons: "Sam as above."
Pros: "Upgraded leg room is significant. Boarding was easy."
Cons: "No in flight entertainment, very minimally padded seats. Had to wait to check our bags as the front desk was vacant for about 1hr not having any flights before ours."
Pros: "I'm glad the boarding process is typically quick to stay on schedule."
Cons: "There should be a message when booking through travel sites about having to pay additionally for your seat and even carry-on baggage at the time of check-in. This never used to be policy for Frontier and I was shocked to pay $68 from Columbus to Denver and then $58 on the way back just for my carry-on and seat. I also had two unattended toddlers behind me on the way home which were disturbing the entire flight. Their mother chose to sit across the aisle for some reason and they were literally screaming the entire way. Perhaps an adult or parental guardian should be required to sit with children under the age of 6? Come on."
Cons: "Our plane landed late, we boarded late, and arrived in Columbus nearly an hour late."
Pros: "Friendly helpful staff. This was my first flight and I was nervous. They were very understanding. I also had some motion sickness and the flight attendants made sure I was as comfortable as possible."
Cons: "I'm a big guy and was seated with two other big guys. Kind of cramped."
Cons: "$45 for a carry on bag....each way. Chairs with minimal, if any, padding which will not recline. Flight left 1 hour late."
Pros: "Literally nothing."
Cons: "I charged the airfare, thinking that would be all, like other airlines. Then I found out they charge for luggage. THEN I found out they charge me for a seat... on the flight I already paid for. Boarding was disorganized, seats were thin padding on plastic, quite uncomfortable. I also had to clean crumbs and trash off my seat before settling in. They charge you 2.99 each for water and airline peanuts; i didn't partake. they only gave me one boarding pass and when I boarded the plane, they said that is was the flight to Denver and then they were continuing on to Columbus. I assumed this meant I stayed on the plane when we landed in Denver, but no, they informed me the plane was then going to Cedar Rapids. I had no second boarding pass or gate number, so I asked the attendant. She took forever to help me, looking up my info for a minute and then talking to the other attendants and passing out papers to the boarding crew before acknowledging me again. Twenty minutes later, I had my gate, which I barely made to board in time for flight takeoff. Overall, the process was stressful, uncomfortable, and more expensive than if I had purchased a flight from Delta, Southwest, or Alaska. (All airlines I have flown and been happy with. Delta had a missed layover once and completely put me up for the night and was very helpful through the whole affair.) All said and done, I will not be flying Frontier again."
Cons: "Two hours late in taking off without explanation. Change gate at last minute making a long walk necessary for someone who needs a wheel chair. Excessive charges for luggage, carry-on which some did not have to pay, and charges for drinks! Really!"
Cons: "Delay delay delay. Was not aware of all the costs added on, with paying for carry on, and water. Even the staff seemed to know the airline was not worth anything. No pride in their work or workplace."
Pros: "Passengers and crew"
Cons: "Uncomfortable and annoying seats"
Pros: "Comfortable flight, cheap rates"
Cons: "Some maintenance problems prior to boarding, gate agents not well prepared for situation, very hard to hear and understand their PA announcements"
Cons: "No complimentary food or beverage service. Almost missed flight as gate changed but not posted on board."
Pros: "Plane was clean, everything was on time."
Cons: "I had to pay 40 dollars for a checked bag and 45 dollars for a carry on, more than doubling the cost of my flight. Why not ask me when purchasing a ticket, you know, before I pay, before hooking me with 85 plus dollars in bag fees? Frontier may advertise low ticket prices but after you purchase your not-likely*refundable ticket you're on the hook for their endless fees. Even peanuts cost you. Use a different airline and save yourself the let down."
Cons: "I don't like paying $45 for a carry on"
Cons: "They canceled my ticket without telling me me made me miss work after driving two hours to get there and everyone was so rude! Was the worst experience ever toatally messed everything up."
Pros: "What I like best is the update I get on my phone, thus during delays and how long the flight takes. I actually bought this ticket for a friend and it made trip of going to pick him up from the airport very easy."
Pros: "The flight arrived early both ways and boarded without problems. Had almost no line to check my snowboard bag and retrieved it both ways without problems. Flying with Frontier before, I understood a carry-on and drinks/snacks would cost extra and planned accordingly. Overall it was the best priced flight and I had a good experience."
Cons: "You pay enough for a flight, at least water should be offered for free. I should have looked it up, but it wasn't very clear that if I buy my checked bag at the time of purchase of the ticket that it is an even lower price."
Cons: "The hour wait for bags. No joke"
Pros: "From boarding the plane, to exiting the plane the crew was exceptional."
Cons: "the add on prices at all air lines for every little thing. bringing a bag should not be a option but a given"
Cons: "my seat was bolted more upright than the other two seats in my row leading to a VERY upright sitting posture. I told the flight attendant and she said it was just installed incorrectly and she was sorry."
Cons: "Mass confusion on correct gate, boards in airport incorrect. Frontier had to change brakes on plane which resulted in over an hour delay. I appreciate safety but they cant arrange a better majntenance program at their main hub? Reading lights above me did not work for the second time on this trp. Sat in the dark in a plastic bucket seat. Awful. I never want to fly frontier again."
Pros: "Flight was on time. Online check in and boarding was okay. Nonstop Denver to Columbus."
Cons: "I didn't like being stabbed with outrageous fees for baggage (checked and carry on). I especially didn't like seat assignment fees and no ability to keep your party seated together unless you pay their ridiculous surcharges. By the time you get done with every extra charge they rope you into you can fly any otheir airlicanard possibly for less money. In addition, the seating is terrible. Rows are crammed in tight with the new non reclining rubber pad seats that are sure to send you to the chiropractor. They have the unmitigated gall to cram their credit card sales pitch over the PA followed up with multiple trips up amddown the aisle. Hey Frontier, if I wanted a credit card sales pitch I would stay home and answer the damn robocalls. Nice way to treat your customers, especially after you stab them $3 for a drink."
Pros: "Any of my ratings other than excellent relate only to the fact Frontier is a great airline on a budget, so some issues like food and entertainment are not addressed. I had a great flight."
Cons: "-Missed checked bag check-in by 1 minute, was made to miss flight for something that could have easily been remedied -Zero help or empathy from terminal attendant from Frontier -Made to wait an HOUR AND HALF IN 5 DEGREE WEATHER in Denver by Frontier to drop off a back that was already noted as "checked" -Flight delayed 5 hours with ZERO communication of what was going on -Bags were left IN DENVER after all the trouble and discomfort invested in dropping them off. -Zero response by phone or email during all of this -No system or notification of how to retrieve the bag Frontier left in Denver In sum, it was the worst airline experience I've ever been a part of, let alone even heard of. The only way it could have been worse is if the plane crashed."
Cons: "Can't recline"
Pros: "Airfare and quick lines from Denver to Columbus"
Cons: "The plane smelled; I believe it was the seats (sour, musty smell)."
Pros: "The crew were nice and polite."
Cons: "Crowded, uncomfortable seating. Flight was overbooked. Had to pay extra for everything."
Pros: "I am not the type of person to complain about something that is expensive, if I am receiving the services I am paying for. Therefore, I cannot complain too much about Frontier since I paid so little and received what was promised: a round-trip flight at an affordable price. I understand that, in order to be competitive, stay open for business, and keep rates low, Frontier must find additional ways to accrue income besides the base fare. However, literally everything beyond a basic ticket was vastly overpriced. "You want to bring more than two tee-shirts and a book? $30." "You want a childs ration of nuts and a soda in flight? $12. You can place them on your 3 inch tray table." And then, as we near the end of an already insufferably uncomfortable flight, we must endure a 20 minute long speech over the PA about the Frontier rewards credit card. I truly appreciate that Frontier Airlines offers competitively unheard of rates for a basic fare. But aside from being allowed to bring a only a change of shirt to Denver for the weekend, sitting in a dingy/cramped plane next to a stranger because I would not pay $42 extra to sit next to a friend, and being forced to listen to the desperate plea of a credit card signup quota, I will next time happily pay the traditional rate to take a flight somewhere where I am treated like I am not a passenger on a Malaysian Airlines flight that has somewhere along the way become lost between the importance of customer satisfaction and competitive prices."
Cons: "Maybe I should have chosen to write that down here instead. Although I am sure I will not be charged additional fees to both compliment and complain, I believe this all goes to the same department."
Cons: "Paying for a carry on bag"
Pros: "Overall smooth ride"
Cons: "Having almost 2 hour delay with no explaination."
Pros: "Best value for price you could ask for."
Pros: "Check in and the security screen took an hour and a half, flight delayed an hour in beautiful weather. NO TSA Pre-Check at Frontier's home base."
Pros: "Airfare appeared to be affordable and competitive. Typical flying experience."
Cons: "I just took a small backpack and duffel bag. They made me pay $40 each way for the duffel bag! I thought every airline at least gave you a personal item and carry-on. This put me in a position of having to put $80 on my personal card for a work trip or to abandon my bag. Ridiculous! I don't like being put in that situation and will remember it next time I go to book. I also recognize they need to make some money off of snacks and drinks, but to not even provide a complimentary drink of water feels extra stingy too."
Pros: "It was on time"
Cons: "The most acute plane discomfort imaginable"
Pros: "Everything was terrible. First i wasnt notified anywhere on my purchase that Frontier charges a fee for checked bags ANd carry ones!! Then everyone was super rude at me at chekc in. In Denver every check in machine wsd malfunctioninf. This caused huge lines and several people were visibly pissed cuz they misse their flights. I was rudely treated too and yelled at because i inquired how is it possible all machines wre down. Apparently this happens to them in a weekly basis."
Pros: "How quick the flight was"
Cons: "We will never be flying with frontier again. Not only do you have to pay for your carry on luggage and SEAT both ways, but for the food on your flight! I've never been so outraged on how much I had to pay. And their staff is very rude, especially going into Columbus from Denver. And the fact that you have to pay for your seat is ridiculous because the seats weren't even comfortable and they were dirty. I had trash at my seat both ways. I wish we hadn't flown with frontier. I've never. When sk deisappointed on an airline."
Pros: "It was a flight home"
Cons: "Flight was 1.5 hours late due to previous flight at the gate. Gate attendant was rude to several people when the designated city on the gate "sign" changed but they were still boarding previous city. The seats are the most uncomfortable of any airline I have ever flown (I travel 25% for business)."
Pros: "Not much to like."
Cons: "Just ridiculous, as follows: 1-Deceptive web page at check in makes you think paying extra for seats is required 2-Seats don't recline unless you PAY EXTRA 3-Carry on bag? PAY EXTRA 4-Care for a Soda? PAY EXTRA 5-Tray table - the size of a business envelope? Really? 6-In-flight magazine? HA! Read the safety info or the back of the barf bag, that's all Frontier provides. 7-Paid $50 each to upgrade seats to front (1st class?) No refreshments, no amenities, just a bigger tray table and a reclining seat. For $50. Sat on tarmac for 1.5 hours in 90 degree heat. I know this because I could hear the pilot yelling over the radio that it was 90 degrees in the plane. No A/C while on tarmac because APU was down, according to pilot announcement. Everyone I talked to felt deceived by the online check in and the extra charge for seats (if you want to sit with your party, otherwise no guarantees). Bad representation, deceptive web check in, uncomfortable plane, zero amenities unless you PAY EXTRA. Sorry Frontier, but FAIL!!!!"
Pros: "Direct from CMH to DIA"
Cons: "Seats are one shade shy from a metal folding chair, they don't recline, charge for everything g except water! Who charges for carry on bags!?!? Frontier!!!"
Cons: "Same as above."
Pros: "See above."
Cons: "See above."
Pros: "Same as above"
Cons: "Same as above"
Pros: "the male flight attendant on our flight was spectacular. he was helpful during boarding, and was kind enough to not disturb our sleeping baby (which I'm sure the entire flight appreciated) while handling the flight. he was also friendly and quietly attentive throughout the flight. i regret not catching his name, but my wife and i both commented on how pleasant he was."
Pros: "I did not have food or entertainment."
Cons: "Charging customers for chips, water or soda is horrible and not accommodating at all."
Pros: "What can I say. I got a chair on a plane in New York and got off in Ft Lauderdale. End of the experience"
Cons: "I flew Spirit. This should require no explanation."
Pros: "overall travel experience"
Cons: "paying for snacks/drinks"
Cons: "Very good"
Pros: "The trip was short and good"
Pros: "low ticket price"
Cons: "a la carte pricing, not the best staff"
Cons: "Uncomfortable ride with no entertainment Got stuck with a couple the fight the whole ride"
Cons: "No delays."
Cons: "Not strict with luggage measurements."
Cons: "Had to sit on runway for 20 minutes. But for being previously delayed, Spirit made a timely recovery"
Cons: "insolent, incompetent woman at baggage checkin"
Cons: "Overall terrible experience"
Pros: "No delays!! Staff was friendly."
Pros: "that I eventually got to my destination"
Cons: "Everything else"
Pros: "It landed"
Cons: "Everything else"
Pros: "everything went smooth"
Cons: "not being able to add bag during buying and being charged 10 more because i had to do online."
Pros: "never again!"
Cons: "departed late, taxied on the run way for an hour on landing"
Pros: "Everything was good."
Pros: "Don't know"
Cons: "Baggage fee is to big"
Pros: "Agents are very nice"
Cons: "You had to paid for everything"
Pros: "I have no complaints"
Pros: "GETTING OFF THE PLANE."
Cons: "EVERYTHING ELSE."
Cons: "Not food and comfort"
Pros: "Initial cost (before add-on)"
Cons: "$50 bag fee. Never again. Late both directions. 45 min wait for bag at DTE. Poor, far below expectations."
Cons: "Not food or snack"
Cons: "delayed both there and back."
Cons: "Just awful"
Pros: "It was cheap"
Cons: "JUST KIDDING IT WASNT. AND IT WAS A HEADACHE"
Cons: "Timeliness, comfort, food, additional fees"
Pros: "The staff"
Cons: "No space"
Cons: "paying $50 each way for a bag. thought I was getting a good deal on the round trip ticket from NY to Myrtle beach. not so much."
Pros: "Nothing except that I arrived safely"
Cons: "Everything. Terrible awful airlines."
Pros: "Smooth ride"
Pros: "Staff minus one was friendly"
Cons: "I'm small - still VERY uncomfortable"
Pros: "I enjoyed the punctuality."
Cons: "Delays, delays, delays"
Pros: "I arrived."
Cons: "All other things"
Pros: "THEY ARE SOME GOOD. TELL YOU EMPLOYEE TO STOP EAT AND SEVING CUSTOMERS. COVER THEIR MOUTH WHEN YEWINGING FOR EVERY BODY SHOULD COVER THEIR MOUTH WHEN COUGHING MR MARTINS O CHOLISON MOVIE PRODUCTION"
Cons: "TO COVER THEIR MOUTH WHEN YEWNING . STOP EATING IN FRONT OF CUSTOMERS OR PASSANGERS. MR MARTINS O CHOLISON MOVIE PRODUCTION."
Cons: "I could not take the trip."
Pros: "FREAKING AWESOME!!!!!!!!!'"
Airlines flying from North America to Columbus have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North America to Columbus
Masks required on board, masks provided on flights from North America to Columbus
Social distancing seating
Middle seats unavailable to book on flights from North America to Columbus
Testing for antibodies, testing for symptoms for flights from North America to Columbus
Waiving of change fees. Search flexible flights from North America to Columbus