It would have been better if the flight was on time
No wifi, seems to be very common with Southwest currently. Everything else was normal.
Poor customer service, no accommodation for passengers when the flight was delayed over 5 hours.
The flight was late. The crew was rude. There was no food. Cramped and uncomfortable. Nothing about this flight was good.
It was just okay, no frills, basic transportation with no luxury. No screens on the seats, no water or drinks on a short flight. Full flight but at least it was on time.
Good but I prefer choose your own seat. With the new assigned seats they should board from the back I see no advantage to this new boarding. Just like every other airline
Forget beverage, they didn't even have water for half the passangers?
Nice and easy. You can't go wrong with the value and quality or Southwest.
I loved that the flight was not as full, so we were able to have seats available between us. I just wish wipes are available as we board so that we can clean our areas, as the window area was quite dirty in my case, on both legs of this trip, and it was hard getting the flight attendant's attention for this. She also seemed a bit stingy with the free drinks. I asked for two cups of drinks; she brought one and then waited until I fell asleep and brought the other. Not sure why...
Internet only worked half the trip Drink was flat Staff was great
They removed the cover off my checked bag and threw it away.
Your seats do not recline more than 2”. That’s a shame on a 5+ hours flight especially overnight flight. Garbage airline
It was delayed seven hours and we did not take it
It was a terrible flight! We were delayed 2 hours just sitting on the plane on the way from San Diego to Raleigh. Coming back, we were delayed again in Raleigh for about 40 minutes, when we got to San Francisco, we got delayed again due to no gate available. We missed our flight to Fresno due to all the delays!!! We had to wait in a long line to get compensated to stay in a hotel and this was about mid-night! The staff that talked to us did not even apologize for the inconvenience that happened! We were already tired from traveling and we had to deal with all the delays! The company has no consideration of their customer's time. We completely wasted one whole day just dealing with this delay and had to get another sitter for our dog because we couldn't get home that night. This experience was very bad and I would not want to fly Alaska airlines again and would not recommend it to anybody!
We got in the plane late we still got to our destination on time. I wished Airlines would make people that put their luggage above were smaller maybe they would all fit and get them out easier customers like myself pay for her luggage in the back when your in a hurry to go to another destination it’s very frustrating for everyone to take their time to get their luggage down and wait because they don’t want to pay.
My trip was delayed by more than two hours and missed my connecting flight to Fiji due to delayed they have to change my flight to United Airlines and stranded in San Francisco for 24 hours waiting for United next flight after almost 3 days I finally arrived in Brisbane airport but my luggage wasn’t here and now I still don’t have my luggage and still without my clothes and my needs. The first full day of my vacation is horrible because I don’t have any clothes and still trying to contact airline for luggage update and hopefully they will tell me the truth instead of misleading me and I end up waiting around without enjoying my vacation time here in Brisbane.
Flight crew was nice and exit row was comfy. Entertainment on flight was and I used the outlet. Also the new phone flip down thing is nice.
Poor transfer conditions at LAX almost missed flight. Long walk and delayed shuttle ..avoid at all costs
I was offered a selection of drinks and given a free snack. The flight was only a couple of hours, but we were trreated better than the transatlantic flight.
I would've liked to have the seat tablets like before to view movies, with long travels not everyone carries tablets to view movies. And phones are not worth it because screens to small.
Both of my flights to and from JFK experienced significant delays. Most notably, my first flight was delayed by six hours due to crew members being affected by delays on a previous flight. While I understand that disruptions can occur, Delta’s staffing and operational planning should include sufficient contingency measures to handle situations like this rather than placing the full burden of those delays on customers. Additionally, the $12 meal voucher offered as compensation was inadequate, particularly given the high cost of food and beverages at the airport. Considering the length of the delay and the substantial inconvenience caused, I believe more meaningful compensation would have been appropriate.
Comfortable seats. Nice service online. Short flight, so not a lot of time to enjoy.
The flight was done by SkyWest only WIFI no entertainment center are available on the CRJ
Delta is always late. Ruined our first day of a short vacation. Timing is important. We pay to stay on an itinerary
We never made it on this flight because we missed our connection due to o delayed flight from Jackson.
We got stuck on the tarmac taxiing after landing early so we didn’t get off the plane until an hour later than we thought we would
It was okay. We were delayed for weather reasons, but the pilots and the flight control staff figured a way around the storm and were able to get us to Los Angeles safely. Not all the staff members were polite, but the entertainment on the flight was good.
I am a Diamond Medallion Delta traveller and this was a disappointing flight. They allowed half the flight to preboard before Delta One and Diamond Medallion. Once on the plane in my Delta Premium Select seat we were not given any welcome or greeting. Throughout the flight the flight attendant also did not make us feel any sort of special service or attention and even rushed us when she did bring us a snack to pick in the dark not even offering a light to look at what it was -- she was overall not helpful and not accommodating. for the extra cost of the seat it was honestly not a special experience this flight. heads up that even the warm cookies are now packaged. I ate nothing. There really was nothing that was special, stood out or exceptional. Luckily I mostly slept. But I was disappointed and question if I may try a different flight next time I go to Tokyo. The last few Delta flights have been less than great. which makes me very sad.
Crew was real good, flight was smooth and came in early.
Love me some Delta. One of the few airlines to recognize and support veterans. Easy boarding, flight was on time and arrived early and the flight attendants were excellent on this flight.
Flight delayed two hours , missed connection flight then connection cancelled- horrible experience with hotel
The checking was disaster, the crew wasn't behave well. It took us two hours to check in, after that thr line at the TSA was long, we barely make the flight. Bad airline
I like that if they asked you to checked in a bag at the gate they give you priority to board
I liked the Starlink WiFi but didn't like how they said they were the only airline to offer a free meal and it turns out to be just a standalone sandwich and then charge for snacks to go with it. Rather have the free snacks like Southwest, but have the option to purchase a decent meal for a 5+ hour flight.
I like Hawaiian, it was great that they had good internet connection across the Pacific Ocean, thanks to Star Link satellites. The seating was comfortable, ( I was in economy ). Maybe I missed it, but I only got offered a beverage once. It was a nonstop flight KOA to SMF. I would take it again next time I go that way.
Previously flown Hawaiian Airlines on similar routes, I found Alaska Airlines to be noticeably more comfortable. The seats on Alaska Airlines provided better support and cushioning, which made a significant difference on the long flight to the islands. When you’re spending 5-6 hours in the air, seat comfort really matters, and Alaska Airlines delivered where it counts. After comparing both carriers, I’ve decided to book with Alaska Airlines for all my future Hawaii trips. The superior seat comfort alone makes it worth choosing Alaska over Hawaiian Airlines. If you’re planning a trip to Hawaii and prioritizing comfort, I’d recommend giving Alaska Airlines a try. You won’t be disappointed. Highly recommended for Hawaii travel!
Everyone great! Did not sitting behind the flight attendant jumpsuit. Nowhere to put my bag or feet.
I really love flying Hawaiian. From the uniforms, to the decor to the soft purple lighting it is truly an exceptional experience. I haven’t been to Long Beach Airport in over 10 years, but I was impressed with the ease of renting a car compared to LAX. I might be switching my flights to this destination from here on out!
The flight was very smooth and comfortable. The entire flight crew was very professional and provided excellent service. Thank you.
First flight was CANCELLED Second flight was rerouted due to mechanical issues Third flight was delayed To summarize, three strikes and you're out! Won't be flying Hawaiian Airlines in the future.
Tiny seats, no entertainment, no amenities, delays, they charge for carry on and their allowed personal item is smaller than in other airlines.
I really didn't like anything. Paid for my checked luggage online ($79) and then was told that I would have to paid another $79 for my carry on. Was not allowed to enter the terminal until 3 hours before my flight and when I finally was allowed to check my bag and enter, my flight was delayed 3 times. When I finally landed, we were all instructed to "run off the plane" as they had to do a quick turn around to Las Vegas. Me and several of my flying companions will never fly Frontier again.
Our flight was canceled. I will never use Kayak nor Frontier for travel again. The entire experience was a headache.
Terrible. The canceled my entire flight when I requested a refund for a trip frontier canceled trip one way.
i was unable to check in the flight. refund requested
I think Frontier was very good at communication. Their app worked very well. Loading was great and the flight was nice and easy.
Great for the price. No wifi or entertainment, but gate agents and crew were fantastic and we boarded quickly and left on time.
Decent clean onboard experience. Okay discount airline experience. Unfortunately, any customer service interactions are difficult and unhelpful. There is no service. Also, a premium seat only gets you premium boarding if you line up first. Once they start general boarding you must go to the back of the line. Not very premium
The crew was mostly okay. The flight attendant who answered our questions was curt and unhelpful unfortunately. He seemed upset and I understand having off days.
Very bad! No good service delayed my second connection flight
