Daily cleaning, installation of cabin HEPA filters on flights from North America to Ontario
|August||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$302||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta, American Airlines and Alaska Airlines have all waived their change and cancellation fees on flights from North America to Ontario. Confirm policies on booking site.
Alaska Airlines and Delta do not allow booking a middle seat on flights from North America to Ontario.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from North America to Ontario.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ontario from North America is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ontario with an airline and back to North America with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ontario from North America up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Flight was on time"
Cons: "Seats too closely packed little leg room"
Pros: "The crew was friendly and attentive, and the flights were punctual. I was assigned a good seat, and I appreciated the meal, as i was going to arrive in Mexico very late. I also enjoyed the entertainment options."
Cons: "I really have no negative comments."
Pros: "Media access was great, flight was on time and flight crew was pleasant and helpful!"
Cons: "Space between seats/rows was really tight and I'm short. Would imagine for someone taller it would be really uncomfortable."
Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."
Pros: "I LOVED the free movies. Great idea and newer movies. Finally was able to watch a movie I'd wanted to see for a long time."
Cons: "Flight was packed which always makes for a more cramped ride. Again, boarding. Flight boarded late and just seems boarding from the back to front would be faster."
Pros: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Cons: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."
Pros: "Rebooked earlier flight home to Atlanta with no issues! Customer service was awesome."
Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "Well, even United brings a tray of waters on the short flight from Portland to Redmond. Hard to believe it was impossible to serve some drinks on this 1 hour fairly empty flight from Seattle. Also, when taking off the plane surged and slowed several times. I had to wonder if the pilot was in training?"
Pros: "Food selection and quality were fine. I also enjoyed the entertainment options. Seat area was comfortable and spacious."
Cons: "The flight attendants were uniformly rude and nasty to passengers from start to finish. As I boarded, I asked for a piece of art to be stored in the wardrobe compartment. This was treated as an inconvenience. During and after boarding, flight attendants addressed passengers rudely when encouraging them to take their seats in a timely fashion. Later, when my seat mate politely asked a FA to repeat the food options, she asked, "Excuse me?" several times and seemed very irritated to have to repeat the choices for him. Also, near the end of the flight, a pillow was on the ground and a FA asked those seated in my row to pick it up. We responded that it wasn't ours and she said something to the effect of, "Oh yeah? So how did it get there?" (Maybe because someone else dropped it and we didn't notice?) The FAs seemed irritated to serve passengers at all. Each time they passed through for beverage or meal service, I felt like I was imposing on them. I have never witnessed anything quite like it. Makes me wonder why they were all so upset and and felt it appropriate to speak and act disrespectfully toward customers. (Delta, do you have any insights?) I hope they all got a good night's rest after that haul."
Cons: "Delayed for an hour and fifteen minutes"
Pros: "Very comfortable plane, 4 snack choices, friendly crew."
Cons: "It was all good, except that the charging stations were difficult to figure out since they were out of sight under the seats. I had to have the flight attendant plug in my charger."
Pros: "The flight was fine, attendants we're good, entertainment options are great."
Cons: "Boarding. It was probably the worst I've seen. A shared intercom system between two gates (b7 and b7a), boarding flights around the same time and our flight beginning portions of pre boarding with no announcements caused mass confusion. Passengers lining up to go before they should, bumping into each other, no info or corrections over the intercom. The gate agent yelling at people to move aside. Overall terrible gate agents and terrible set up. Flight crew was great though."
Pros: "I had to change seats as my wife had surgery while we were away, Delta made that happen with little fuss. Seating was quite good."
Cons: "Air travel isn't what it once was, seats are smaller and closer but that applies to most airlines. Nothing specific and I usually fly Delta as it is my first choice above it's competition."
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down. Worst experience ever with Delta."
Pros: "I love the media that is INCLUDED in the price of your ticket on Delta Flights. That sets Delta apart for me."
Pros: "Good Snacks, crew is friendly, toilet was clean and we arrived on time"
Pros: "Flight was smooth and flight attendants were nice."
Cons: "Well delta over sells their flights every time and have to buy people out of their seats. This would be fine if it didn't mean that your seats have to be changed last minute and without your knowledge. I choose a window on purpose because I am claustrophobic. I did not pay for upgrade because I was able to select a seat that was a window...had I known it could change I would have. Zero communication just surprise you have a. Ew seat."
Cons: "Late and missed my international connection"
Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."
Cons: "The tsa is worthless"
Pros: "The on board crew was nice and polite. And the movie choices was good."
Cons: "I did not like that the flight was delayed more than 90 minutes. And the crew boarded slow after that point"
Pros: "The staff and crew were great help all along the route and the planes were well kept and clean."
Cons: "One of the legs did not have the free wifi available, but they mentioned that before takeoff and were very apologetic that it had not been added to that plane yet."
Pros: "Accident on way to airport, so I showed up to check bags 45 minutes before flight time. They said they couldn't get the bag to the plane..in 45 minutes? So, they put on the next flight... 6 hours later. Said I could fly without the bag... uh, no thanks. They would not look for alternatives without charging me more. Flight attendants were crabby, otherwise everything was fine. I flew British Airways a few months ago. Night and day. Seriously. Delta does not even approach having good service. There was no comparison to British Air--- Delta is not in the same league."
Pros: "Crew was very professional and friendly."
Cons: "Seats are too close together."
Cons: "The air conditioning was broken so it was sweltering the whole time. Staff didn't even mention it or apologize. No leg room. Bags took longer than 20 minutes to arrive but we didn't make a fuss since we were just glad to be finished with Delta. I'll never fly Delta again even if it costs me more."
Pros: "Nice views on the east side of the flight. Caught Mt. Rainier, Mt. Adams, Lake Tahoe, Yosemite Half Dome, Edwards AFB, downtown LA Free Gogo in-flight wifi allowed Google Maps to work well, though nothing else seemed to load. In-flight magazine was well-written."
Cons: "Flight ran a bit late due to departure congestion."
Pros: "The flight was very on-time and it reached the destination even earlier than expected."
Pros: "I will know more on my flight back to my destination!"
Pros: "The crew has a good vibe, makes for a pleasant trip"
Cons: "First time for me to have delayed baggage, made me think that somebody is not minding the store."
Pros: "Short flight with great views"
Cons: "I was not asked to check my bag, but there was no space for it so I had to take it back off after everyone boarded. No drink or food. Ground crew forgot to get bags at end of fliggt for those of us who checked at the gate. Had to wait quite a while."
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "We had a whole row of 3 to our family, so we could put the armrests up & the kids just laid down in our row (on me, & each other) and slept most of the flight. The flight crew was very understanding and helpful with my kids who were just with me on an intl flight "daddy duty.""
Cons: "Since it was a flight from Seoul, Korea to Seattle; it would've been nicer if all the movies had Korean subtitles-- my 4-yo boy who only speaks Korean, couldn't make it through more than 15 mins of a movie because he couldn't understand (of course, some of that is due to age & short attention-span). But he kept saying, "I hate English" in Korean while trying to pick a movie. Also, I'm 6'2"; so while it was nice having the whole row for my kids to lay down in-- I was cramped and uncomfortable the whole flight, even moreso with Delta's seats being closer together than on other international carriers I've flown."
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "I love the new snack choices! Way to go Delta for offering Kind bars now!! This is awesome."
Cons: "Tiny old plane, props blocked my window view, no entertainment system."
Pros: "Friendly staff and crew. On time efficient boarding. Security in SEA-TAC less than 5 min. Different snacks both flights. Prompt service. On time. Power sources at seats worked."
Cons: "Airport gate area in LAX filthy. No seats. Garbage cans overflowing. Bathrooms smelled like New Orleans street on a Sunday morning. Entertainment system broken."
Pros: "Comfortable seats and incredible kind staff"
Cons: "No food, drinks, or entertainment. But it was an extremely short flight."
Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"
Pros: "Very friendly and helpful staff."
Pros: "This was a redeye flight that was very smooth."
Cons: "I had an aisle seat and a male flight attendant kept going up and down the aisle bumping my shoulder. If I were a big person I could understand the bumping. He was wider than the aisle. At last count he bumped me 7 times while I was trying to get some sleep on this 5 hour redeye flight. I was going to confront him on his next trip but finally fell asleep before then."
Pros: "The staff of the flight were very friendly and attentive. They were great!"
Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Pros: "This was a first! The flight attendant (sorry I didn't catch his name) was very attentive and assisted us in first class as needed. He actually addressed us by our name and that made me feel like I was not just a passenger!"
Pros: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Cons: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."
Cons: "Delayed boarding and take off"
Pros: "Service was excellent. The food was great. The in-flight entertainment was a impressive and a life saver. We will fly Delta again."
Cons: "Nothing negative to say."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "The entertainment was great!"
Cons: "I was so uncomfortable in my seat."
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Pros: "Plane was newer than I expected. Had tv monitors on the back of seat headrests."
Cons: "The flight was delayed an hour because the flight crew was late."
Pros: "Made it to my destination"
Cons: "2-hour delay in the plan after departure from the gate for maintenance. The seats are so small that my knees hit the seat in front of me the entire flight."
Pros: "great trip and crew"
Cons: "spending $600 on a one way flight with you today has been the worst experience and rip off ever! Delayed in Hartford 6 hours. Changed my layover flight in Dallas. Now Dallas delayed 1 hour."
Cons: "Flight was delayed"
Pros: "The staff was very helpful"
Cons: "I did not like the fact that, I was ask to help a non English person, whom spoke French find their way to the departure area from check in. I could not understand their broken English. That I feel is the job of the person or staff trying to check them in."
Pros: "Excellent. on Time. Friendly crew"
Pros: "Planes were punctual and smooth flight"
Pros: "Personell at Bagage drop was nice"
Cons: "First the time between connection flights was very short. Then after just making the. Innextion sat for almost 2 hours on board . Missed introductory lunch for my new summer job at my college -"
Cons: "Essentially a bus ride with the comfort of a wooden bench."
Pros: "Online boarding passes a great idea"
Cons: "Don't like to pay extra to reserve seats. Seating is overcrowded - poor leg room."
Pros: "Got to watch movies"
Cons: "Couldn't eat the meal both had dairy no other choice"
Pros: "Aircraft was cool"
Cons: "Small children"
Pros: "Efficient boarding. Decent communication during delay of previous flight (delay of 4+ hours), friendly and helpful crew on the delayed flight."
Cons: "Dirty plane. I had to clean my own seat with a wet wipe and some paper towels. Previous AA flight delayed by 4+ hours causing a missed connection."
Pros: "this flight only takes an hour so really nothing is an issue. again, there was plenty of overhead storage so nothing ended up under the seat."
Pros: "Prompt boarding"
Cons: "I could never sync in the entertainment app and wifi"
Pros: "the plane was very new and in excellent condition"
Pros: "Comfort level on the plane was beyond my expectations. Seats, noise level, and elbow room excellent. I will definitely take another flight with American."
Pros: "Nothing special, but no problems. I did pay for the fruit and cheese plate, which I think is a good deal for the price. Brie is better than you'd expect on a plane! Totally recommend it."
Pros: "the clerk at the boarding desk was kind"
Cons: "Had to wait for pilot coming from Mexico flight for 20 mins after everyone boarded"
Pros: "Smooth flight. Flight crew was kind and curtious."
Cons: "Kayak repeatedly listed the departure gate as D36 when it was D17."
Cons: "tvs weren't working correctly during the entire flight"
Cons: "2.5 hour delay going, 3.5 hour delay returning. All because their paperwork had not been submitted on time. Terrible organization."
Cons: "Boarding-we boarded class 9 and had a carry on that was to big so all 3 personnel yelled at me and my husband with my daughter in my arms very loud and disrespectfully " YOU CAN NOT BRING THESE TYPE OF BAGS ON THE PLANE!" Mind you 3 people are saying this while other people were also waiting to board the plane! So I quickly say we do not need 3 people to tell us 1 thing and especially yelling at us like we were kids or criminals because it felt like we must have broke the law the way they treated us! That experience was horrible and ruined my liking for AA"
Cons: "The long delay was terrible"
Pros: "I like quick flight,"
Cons: "The delay but hey that's how it goes."
Pros: "Great flight. Nice airplanes and friendly hostesses."
Pros: "Boarding was very quick, they called the groups quickly with no lag time in between."
Cons: "I think this was the most cramped airplane I have been on. It was so uncomfortable and I would think that they would take this into consideration since it was a red eye flight."
Pros: "The meals were pretty decent and I loved that I was given chocolates during the flight."
Pros: "I got there safe and there was some entertainment"
Cons: "seats small and not real comfortable."
Cons: "Mechanical difficulties in Dallas caused us to leaveat least 1.5 hours late. Got to Phoenix after my scheduled and all other flights to Spokane had departed. AA put me up in a hotel at the airport. Had to wait 35 minutes outside for a shuttle in 102 heat at 9:00 in the evening. Had to ask for a voucher for evening meal."
Pros: "Crew was good"
Cons: "Always seems to have a delay connecting through DFW, caused me an extra day of parking fee for coming back late."
Cons: "Would not check bags through to final destination. I had to puck up at baggage claim and clear customs, and recheck bags through a 2 hour + line at ticket counter."
Pros: "Our plane was grounded before take-off because of a mechanical issue, and the airline did a good job of informing us of the status of the repairs and eventual aircraft replacement. They offered us sandwiches, snacks and drinks for during our long delay."
Cons: "Lots of turbulence."
Pros: "Flight was prompt. Crew was good."
Cons: "Not seated together with my wife. Looked at paying for upgrade, but no seats together."
Cons: "there was no entertainment for a very long flight. also, it was night time, and the fasten seatbelt signs are so big and bright that it is impossible to go to sleep! Our plan was delayed for 2 hours, meaning we did not get in until 230am. it was exhausting!"
Cons: "No entertainment. No food. The flight was 2:25 minutes but American Airlines managed to make it take three and a half hours. The tone of staff was closer to prison guards than airline hostesses."
Pros: "My flight experience with Etihad Airway was fantastic. I will recommend anyone to flight with Etihad. Thank you for your great service Etihad crews. I will flight with you again soon."
Pros: "Great free Wi-Fi with a variety of movies to watch. Helpful, friendly crew."
Pros: "Friendly crew."
Pros: "The flight itself was smooth and quiet"
Cons: "The delay was to accommodate other passengers, but we sat in the airport for hours. AA's communication about the situation was poor, at best, the staff was tired and cranky, and there was no effort to make sure that we were not inconvenienced."
Pros: "Pilot was very communicative, which was great but plane was 1 hour late and we had a mechanical problem while taxing, pilots fixed it while still on the ground. Not their fault those planes are 35 years old, come on!"
Cons: "Stop flying MD80's, please! 35 year old planes!"
Pros: "The flight attendant lady from 1st class/Business held my suit jacket for me to grab on the way out. Simple thing, but very thoughtful and kind. Love it."
Cons: "The negatives are puny compared to what made me happy in this trip. Thanks AA! Please thank that nice lady for me!"
Pros: "Friendly staff"
Cons: "Wait for more than two hours then canceled"
Pros: "Crew was very friendly."
Pros: "Arrived a little early!"
Cons: "7/8 size Brazilian airplane."
Pros: "The crew were very nice and polite."
Cons: "No snack options. Only pretzels. Seat cushion very thin."
Cons: "Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time"."
Pros: "Crew and employees were all great, could not have gone any better."
Cons: "For a three hour flight, entertainment was lacking. The fact that there are ONLY paid options was kind of a slap in the face. Even just providing some radio stations to listen to would have been acceptable as a free option"
Pros: "Boarding was orderly, crew was reasonably nice."
Cons: "Comfort, food and entertainment (extra $$) is very mediocre."
Cons: "I wish I could have gotten more beverage (water) during the flight. Very dry in the cabin but all-in-all, it was a pleasant experience."
Cons: "Luggage over bins should limit one bag per costumer ., passenger broading in group 4-5., space for one bag over their seat. ., and not be penalty because if broading group ,"
Pros: "Everyone was very friendly and a very smooth ride"
Cons: "Everything was excellent"
Pros: "Good crew"
Pros: "I was immediately guaranteed a later flight which was nice so I did not have to fly standby."
Cons: "Had a mechanical delay that caused me to miss my connection and resulted in a longer than expected layover. Houston is a huge airport and even running to the next gate did not get me to the gate in time to be able to board my connection before having the door closed."
Pros: "Boarding Zones included seats throughout plane so it wasn't so bunched up when putting luggage away."
Cons: "Seats too close together and no TV's"
Cons: "I got a final boarding call 2 minutes before the time that my boarding pass said boarding g would begin. Despite that we didn't take off any earlier and landed just five minutes before schedule. We then waited on the tarmac for an hour. In the end I spent almost as much time sitting g in a grounded plane as I did flying. This after paying way too much for an economy ticket. Reminded me why I don't fly United"
Pros: "The crew was helpful to a family with a girl in a wheelchair."
Cons: "Tray table and windows were dirty. Don't care for the waffle cookie they serve."
Cons: "the older plane. not as much personal space per seat"
Pros: "The person sitting next to me was normal."
Cons: "The space was to small, flying makes me sick, my legs hurt, my back hurt and Didn't offer Dr. Pepper"
Cons: "Hours and comfort was horrible"
Cons: "United airlines plane from SLC to SFO departed 45 minutes late due to maintenance issue. Then the connecting flight from SFO to Bakersfield left 10 minutes early, thus resulting in a small group missing the connection. Spent Father's Day in the airport for 10+ hours to get on the last flight out of SFO to Bakersfield. Customer service was unhelpful and rude until they found out that the issue was at the fault of united Airlines and not external circumstances."
Cons: "Constant updates, saying more delays"
Pros: "Crew was personable. Free wifi entertainment with a good selection of movies broken down by genres as well as Satillite style radio. Plenty of leg and shoulder room: I'm 6'4" & weigh 280 with a 38" waist, so I notice these things"
Cons: "Snack was only a single mouthful of pretzels (note size comment above)."
Pros: "Fast flight, friendly and funny crew."
Pros: "The crew. The booking experience and the check in were all very good to great. I liked the plane on the Houston to cle flight. A 737 I think"
Cons: "The small planes to spend the day in cle to Chicago to slc And the small plane to Houston. Did not eat or use entertainment. No not used answer avail"
Pros: "Nice to have free streaming of entertainment/movies."
Cons: "SLC to Houston couldn't connected to the advertised entertainment even after it was announced. Perhaps it wasn't activated? That said, very friendly crew; on time and comfortable flight."
Pros: "I love to fly! Everyone with United was great. TSA was pleasant as well."
Cons: "have no idea if I'll even make it thru the day."
Pros: "Staff seemed lively and created good atmosphere; thank you."
Pros: "There was a wonderful man named Mr. Hanson that helped me tremendously. This was the first time ever to fly and I was tremendously scared. He made my experience wonderdul. I intend to fly more often now. Thank you for hiring someone that loves his job."
Cons: "The seats on the layover flight were over booked. If Mr. Hanson had not of taken care of me on my my flight I would have had a different outcome on flying."
Pros: "On time, boarded quickly, checked my carry on all the way through Tampa for me"
Pros: "Nothing. Due to weather delays, there should have been a much better approach to resolvong the problem. Customer service was horrible"
Pros: "I think i only put this score down only because we were delayed, so it kind of sucked. It however was not completely their fault. this first delay was then we were delayed by the arrival of the president. Can't really do much to help that. :) Most of the crew were wonderful however I encountered a very rude and abrupt crew member at the airport. I was not a fan."
Pros: "Great experience...checked luggage even arrived promptly."
Pros: "Accommodating, T.v's, timely."
Pros: "The crew was very pleasant and professional in spit of all the grumbly passengers."
Cons: "First boarding was aborted and passengers were sent back up jetway to waiting area. This was due to a mechanical issue with the plane, which I am glad they noticed and took care of. However, getting to the plane's door and then being told to go back to the waiting area was unpleasant."
Cons: "It was delayed so much I almost missed my connection."
Cons: "Flight was delayed 90 minutes and I barley make my connection"
Pros: "No problems"
Pros: "Google service on United Airlines not pleasant in the flights were delayed all the time"
Cons: "Bad experience flying with United Airlines sorry"
Cons: "Flight was an hour delayed and I was never told the reason.. There was no enough of the beverage I wanted to be given just one can of juice.."
Cons: "Terrible seating. No room at all. Never flying with united again aftee this."
Pros: "The single serving waffle was a welcome change from a small, dry cookie."
Pros: "When I arrived in Ontario my bags were there."
Cons: "The plan to San Fran was packed. I had the window seat in the last row. It was terrible. From SanFran to Ontario the flight was a very small plan and the stewardess was not very helpful. Just doing her job."
Cons: "Late and rude"
Pros: "I like that united airlines. They are normally on time and great service."
Cons: "That my flight was delayed from SLC Utah. I was 1 minutes late. Exactly 1 minute late from when boarding closed. they had already given my seat out... In the end I was late to a very important business meeting and may have lowered my chance of getting a raise. Thank you very much United airlines. I can't blame the crew members or the pilot. But I am very disappointed"
Pros: "price was great for new years day."
Cons: "flight was delayed due to a late flight attendant and then delayed again because they flight attendant didn't know about her destinations and thrn delayed again so she could prepare for her upcoming trips. This was all announced on the PA system. In total, the flight was delayed about an hour and 20 minutes."
Pros: "Had to de-ice and I think the pilot got lost looking for the pad. This added about twenty minutes to the "flight" before take off. Then in LA there was an issue with the plane at our gate this added another hour of tarmac time. I don't like being stuck in plane on the ground that is not moving any longer than I should have to be. There were some balls dropped on this flight. Makes me want to stick with Delta or Southwest."
Pros: "Efficient, & nice crew"
Cons: "Too crowded Most complaints had to do with airport experience. Delays, delays, crowded, too tight with seat placements!"
Pros: "Very comfortable."
Pros: "All the crew were great and despite some nasty winds that day the captain did such an amazing job I could hardly notice."
Pros: "Stewartists only"
Cons: "The flight was late...."
Pros: "Arrived safely."
Cons: "Charging to put a bag in the overhead bin. Really?"
Pros: "The planes did not crash."
Cons: "Luggage charges more expensive than United. Very little room for carry-on bags. Only the seats in the first 3 rows reclined--and only slightly. No free beverages. I don't care about entertainment but my kids missed it."
Cons: "Flight was delayed almost 2 hours and subsequently missed my connecting flight. When waiting, the staff did not have any info on when the plane would come in or any info about connecting flights which would be missed until 10 minutes before boarding. They had over 2 hours to figure this information out. Very disappointed in this airline and will not be using it again."
Cons: "I would like wider seats and more leg room."
Pros: "I liked how quick and easy it was to check in and board"
Cons: "Terrible seats, you have to pay an extra fee for EVERYTHING with this ariline!!! Not even the little screen to tell you how much longer until your destination."
Cons: "$45 for carry-on???!!!! $$$$ for water????!!!! Tightest seats ever. Use added $$ for different airline."
Cons: "Our flight was supposed to be 1hr and 30 mins, but when we got on the crew told us it was going to be 56mins.. it ended up being 1hr and 23 mins and then we could not get to the gate because we were early (so where were they planning to park if we had gotten their in 56mins?!!??) and additionally there something was going on in the airport and they couldn't give us a gate so we had to sit in the plane for 25 more mins! I needed to get on my next flight! It was 11pm and I still had to flight all night, so it was very exhausting and stressful! I was running thru the airport to my next flight."
Pros: "Excellent, efficient boarding process. We left on time even though the inbound flight arrived late. Friendly and efficient crew. We are arrived on time. The aircraft appeared to be new, and the interior was very clean."
Cons: "I paid for the "perks" which allowed a checked bag, a carry on, and a more desirable seat (assigned in advance). Despite buying a seat with additional legroom in the front of the cabin, the seat on the airbus 319 was uncomfortable. The seat is narrow and has little cushioning and back support. In addition, the cabin was uncomfortably warm for the first half of the flight. I was among the first to board, but I was asked to put my back pack in the overhead compartment 2 rows behind my seat (again, I had paid to have a carry on item). This is a problem when deplaning, as everyone immediately takes up the aisle and there is no way to go back to retrieve the item until most of the other passengers have left the plane. The food/beverage service is for purchase only. The only complimentary service is a cup of water. There is no entertainment system, and little room for a laptop or even an ipad if the person in front of you reclines the seat."
Pros: "Timely management. Professional crew."
Cons: "Crew was a little overexcitable. Sometimes one flight attendant was quite abrasive. Overall, this was a good experience. Not too expensive."
Pros: "I am a mom of two young children flying solo. The counter staff was friendly and extremely helpful. With limited ability to handle multiple items and my small kids, the woman at the counter was beyond polite and helped with my bags immediately. I am so grateful for the friendly staff and the extra attention they gave to my kids and I."
Cons: "On my trip back, my checked baggage was lost. I find it ridiculous that i had to pay a seat fee when it should be included in the airfare, on top of paying extra for a checked and carry-on bag. Also, there was no complimentary drinks or snacks."
Cons: "Seats uncomfortable and don't recline. Water is only complimentary beverage"
Pros: "Crew was kind and helpful."
Cons: "Please forward this to everyone you know! Do NOT EVER fly on Frontier Airlines!!!!!! They are a total joke and charge fees for EVERYTHING!!!!! Want to carry on a bag or push everything you need into a small backpack? Oh, need to take clothes? Well that's $40...per carry on, $60+ at the airport. Oh, you wanted to sit down? That will cost you...$10 per seat minimum, again more at the airport. Btw, those fees only cover one leg of the trip. You can save by leaving your luggage there. See how helpful we are? You think you are getting a good fare but the fees have made my trip almost three times the initial fare. United is testing similar "economy" fares. None of this information is presented upfront so it's a bait and switch scenario. Also, trying to reach a human being is nearly impossible. I feel sorry for the customer service reps, they should get hazard pay. They have to try to justify these ridiculous policies. Save yourself money and frustration and NEVER FLY FRONTIER AIRLINES!!!!!!!"
Pros: "I like the price"
Cons: "I hate the hidden and extra fee like for bags and seats. Thats crazy"
Cons: "worst exzerience with luggage. Charges $60 dollars for a small crarry on at gate before boarding without warning."
Pros: "The legroom on the seats."
Cons: "I don't like being nickeled and dimed to death on a flight. The airbus planes appear cheap in the seating though they have better legroom than any other domestic carrier."
Cons: "Flight left without notice. No kiosk employees. Frontier was the laughing joke according to American Airlines and delta. The employees at their kiosks attempted to help my issue. I didn't receive any frontier help. It's really a really poor airline. Fly Delta"
Pros: "flight was timely"
Cons: "rows of seats so close together that can't recline. extremely uncomfortable. passenger experience similar to cattle car. pay for flight then pay for a seat on airplane."
Pros: "Grrar flight attendants"
Pros: "On Time Departures"
Cons: "Despite buying a ticket, you have to pay again to pick a seat when you check in. Plane went to a broken gate and took 45 minutes for passengers deplane. Barely made connection and employee said "not my problem"."
Pros: "Even with all the baggage fees and seat fees, we saved hundreds of dollars by flying frontier. No, we didn't get free pretzels, but I don't think anyone should base a flight decision on 25 cents worth of free snacks."
Cons: "If you don't read the conditions beforehand, you may not know to pay for carry ons and checked bags early. Also, their carry ons and personal items have strict size requirements. If you don't pay early or if your bags are too big you'll pay extra at the gate. Just be prepared though and you'll be fine."
Pros: "Everything because I've never been on a plane"
Cons: "The kids in front of us"
Pros: "ahead of schedule. Landed 25 minutes ahead of schedule."
Cons: "the plane was not in the best of condition. Carry-on fee seems unfare."
Pros: "Friendly service"
Cons: "I got hit with extra baggage fees that were very expenzive Pilot took off fast then slammed the brakes on landing"
Pros: "On time"
Cons: "Small seats! The luggage prices are absurd."
Pros: "The price"
Pros: "Crew helped us get on connecting flight easier because our initial flight was delayed"
Cons: "I felt misled when I bought this airfare. Who flies from Utah to Orlando and doesn't need luggage? I was so excited that the fare was low, and I ended up finding out that you have to pay for all luggage. Luggage including carryons are not included. You pay for everything including assigned seating, and for the snacks on the flight. It would have been better going with JetBlue. We would have at least been able to watch TV"
Pros: "Boarding and exiting"
Cons: "Checking in make me feel like a cheap customer in Zone 7. The people who.pay higher gets in first. Feel like not important customer."
Cons: "Seating is horrible, no leg room, no reclining seats. Allow too much carry on."
Pros: "It was the cheapest flight"
Cons: "Supervisor was extremely rude and didnt let us on the flight because we had arrived a minute late. We asked to speak to manager and he said that he was alone. It was extremely frustrating having to rebook tickets and getting telling my two kids that we had to wait until 4 in the morning for our next flight and have to pay extra for purchasing new tickets. He did reduce the price for me having to pay for 3 people which I do appreciate but it was a horrible experience."
Pros: "The flights took off and landed on time. Boarding went pretty quickly."
Cons: "The planes were old, made strange noises, no Wi-Fi, TV, or any amenities. Seemed way more cramped than other airlines. Expect to wait in an extremely long line to check in. The first flight, the plane made a very strange noise at the wing till we had been in the air for a long time. The connecting flight, the flight attendant told us that the plane had weight or balance issues, and we were all seated the way we needed to be for the plane to fly properly, so we could not change seats (a portion of the middle of the plane had empty seats). It was extremely uncomfortable, as the seats didn't recline at all, and I'm extremely short, but was cramped up against the seat in front of me. Only one arm rest that was about an inch & a half wide per seat. Also, I think they offered soda, but no snacks. They charge for all baggage, the carry on bag costs $45, while the checked bag is $40 ($80 for 2 checked bags one way), & they have specific "linear" dimensions for the size of the CHECKED bags, or they will charge something like $100 extra. Even though the actual flight was cheap, the price of baggage & feeling so cramped, & scared that the plane wasn't working properly, I wouldn't fly this airline again."
Cons: "I was unaware of the very expensive luggage charges. They need to tell you ahead of time. Even charge for carry on! My luggage bill was $80! No frills might be for some, but to charge these extras and even to charge to choose your own seat? And even for a soda???Ridiculous. And the stewardess was huffy. Over all thought it was a bad experience. Would not fly Frontier again unless I had no other option."
Pros: "The flight was on time and the crew was very professional and helpful."
Cons: "No drinks outside of water were provided without a charge. Also charged quite a bit for checking your bags. You think you're getting a good deal but in the end you pay more than a more expensive ticket because of all the add-ons a normal flight provides."
Pros: "Safe arrival to Greensboro"
Cons: "Paying extra $85.00 for luggage checking in for my flight."
Pros: "we got where we were trying to go..."
Cons: "our outbound was cancelled despite the fact that denver was open which necessitated a direct flight from Chicago to which we had to drive 11 hours overnight to make. our return consisted of cramped quarters with unfriendly crew. nickle and dime fees on buying seats and luggage were ridiculous. ultimately, it would have been cheaper to fly another airline. it was truly a bait and switch. it was a really bad experience. we won't fly this airline again."
Pros: "55mins SLC>DEN... What?! Amazing!!!"
Pros: "Not much...if you don't care about comfort or paying extra for everything that other airlines include or charge less for, this is the airline for you."
Cons: "This was my first frontier flight and I plan to not take them again. My total flight cost came out to be the same as a normal flight on better airlines after all was said and done. The base price of the flight is cheaper than others, but just know that the add-ons is where they get you. Paying for every little thing is absolutely ridiculous (60$ for checked bag round trip, seating assignments that ranged from $15-$27 but the type of seat or leg room does not change between those prices, only water was available for free...all other sodas and juices cost money). Be prepared to pay for your carry on as well if it doesn't fit under your seat infront of you. On top of this, the seats are like sitting in plastic folding chairs. No cushioning on seat or back and they do not recline, which makes paying extra for a seat even more frustrating. No wifi or in flight entertainment on board either...this is the 21st century, if other 'budget' airlines can provide the minimum of wifi then frontier should as well, to make up for everything I stated above. The flight attendants were fine, nothing spectacular though. I've had friendlier attendants on other flights. A man a few rows behind me threw up as we were preparing to land as well. I know this has nothing to do with the flight, but it was the first time I've had something like that occur on a flight."
Pros: "Flight was on time."
Cons: "Seats are not comfortable, tray tables are tiny, amenities are non existent without a surcharge."
Cons: "You have to pay for water and a carry on ? Weird."
Pros: "The ease of boarding. The staff was friendly. Better than AA"
Cons: "The drinks and snacks aren't complimentary anymore?! I asked for juice and was charged $2.00, it's just sad and outrageous; the inflation of prices."
Pros: "Flights were on time and did not lose luggage"
Cons: "Advertised white wine but there was none. Cabin extremely hot -air conditioning failed. Overhead reading light not working. A very uncomfortable flight"
Pros: "The flight arrived quite earlier than expected, which was a big plus."
Pros: "Friendly staff"
Cons: "I wish there was no charge for my carry on bag !!"
Cons: "Frontier airlines is terrible"
Cons: "Flights are expensive, especially once you have to pay extra for every checked and "kiosked" bag. I firmly believe that at least sodas and coffee should be complimentary; to offer nothing without handing over MORE money once already on the plane just feels plain stingy."
Cons: "Due to failure of communication with a mechanical problem, we were forced off the plane after waiting almost an hour to take off. The staff would not say what the problem was but kept pushing the estimated departure time further and further back. After waiting three hours I finally took the initiative to go in line to the desk to find an alternate route, after already missing my connecting flight. The staff redirected me through Chicago instead of Denver as was originally expected, but failed to redirect my luggage. Upon arrival in Minneapolis my luggage was lost. Being understaffed, it took another half an hour for a staff member to show up, but they could not explain what happened to our luggage. Instead of figuring out the problem, they had us fill out an information sheet and told us, "when they find your luggage they will call you". They tried calling a supervisor to help us but after an hour wait on the supervisor I finally left the airport, six and a half hours after originally expected."
Pros: "Direct flight!"
Cons: "The seats were very uncomfortable."
Cons: "The service was terrible. Flight attendants carried permanent grimace and you could tell they didn't enjoy their jobs, all snacks charged, no entertainment, charged $60 for a carry on bag going one way. I was not made aware of fee beforehand.I will never fly this airline again following my non-refundable return flight. I am not looking forward to flying back home through this airline."
Airlines flying from North America to Ontario have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North America to Ontario
Masks required on board, masks provided on flights from North America to Ontario
Social distancing seating
Middle seats unavailable to book on flights from North America to Ontario
Testing for antibodies, testing for symptoms for flights from North America to Ontario
Waiving of change fees. Search flexible flights from North America to Ontario