Pros: "Very helpful, very considerate."
Cons: "Better ventilation, less announcements."
Pros: "Jet blue flights seem generally good. Like the WiFi access to be Able to use flight time efficiently."
Cons: "Flight was 6 hours late. When finally ready to go could not find crew"
Pros: "Crew was amazing. It was the pilot’s last flight before retirement, so it was fun celebrating with him and the crew. Seats were comfortable."
Cons: "Flight left three hours late, had mechanical/electrical issues before and during the flight. The flight attendants were rude TVs worked sporadically because of power issues"
Cons: "On time and very comfortable"
Pros: "Crew was great"
Cons: "Plane was old and could have been cleaner"
Pros: "Personalized service, even in economy. Friendly faces, who seemed intent on providing the best customer service."
Cons: "Not much."
Pros: "Flight was on time, extra room seats were very comfortable."
Pros: "Crew was super nice and helpful"
Cons: "Agent at gate was hard to understand when making announcements - not due to accent or anything like that - he just spoke too quickly and directly into mic. He kept saying something about our flight moving to a different gate but it didn’t- very confusing"
Pros: "The crew was very good. The seat was okay."
Cons: "There was some sort of breakdown and the flight was delayed about 40 min"
Pros: "My flight was on time and arrived early."
Cons: "Boarding pass on phone text"
Pros: "Easy check in and appreciate the family with stroller pre-boarding."
Cons: "It does not feel like more leg space than other airlines. It was ok, just given advertising would have expected more."
Pros: "The inflight crew was absolutely incredible. They were funny and helpful especially as our situation was incredibly bad."
Cons: "After waiting almost an extra hour plus for a delay, the boarding process was complete chaos. Not to the fault of the crew at LaGuardia, but just based on the annoyance and impatience of the passengers waiting to board. Once on the plane, our row was the only one with broken TVs. Unfortunately for my husband and myself, we were flying with two toddlers with whom we had solely expected to entertain with the TV."
Pros: "Not applicable since flight changed to direct flight to FLL"
Pros: "Wifi always lacking but the personal is alway the BESt"
Pros: "I loved the snack options, the channel options, the seating arrangement, etc"
Cons: "technical difficulties made some channels blurrier than others, but I could hear just fine for the music channel"
Pros: "I was expecting cattle class legroom because of the price of the ticket. What a pleasant surprise to have room to stretch my legs."
Cons: "I really can't think of anything unpleasant about the flight."
Pros: "Leg room and tv"
Cons: "Increased cost of luggage, snacks , and perhaps a little more info about the flight delay"
Pros: "The flight crew said that we would be getting a voucher to make up for the faulty video. The pilot warned us that there would be a lot of turbulence throughout the trip due to the weather."
Cons: "They weren't able to get the movie/ etc. to work, though they did try. Also the ride was very bumpy Also the flight was over an hour late in arriving and the flight did not appear on the screens at West Palm Beach, so my husband who was waiting for me, was very worried. It never did show our arrival even after we arrived."
Pros: "The most comfortable cushiony seat and lot of leg room is what I enjoyed the most on this flight"
Cons: "The flight was delayed by one hour had my pick up wait at the airport for one hour, which was not very much appreciated."
Pros: "Leg room, TV, all crew"
Cons: "Tray table was dirty"
Pros: "Love jet blue, always a comfortable flight. Love the in flight WiFi and ability to watch tv to kill time"
Cons: "A lot of flights were delayed at Reagan on Saturday. Flight was scheduled for 4:35 but did not leave until about 7:15. It was a half full flight and a lot of us were understanding, but if I did not have the jet blue app, I wouldn’t have known about the multiple gate changes and delays. Information was not communicated enough at the airport at all."
Pros: "The people who work were very courteous and professional. My flight was a short hop but everything went like clockwork!"
Pros: "They were super attentive !"
Pros: "Lots of legroom , free drinks, great bad of fancy chip. And importantly free carry-on and np hidden fees. Love JetBlur"
Pros: "Every service is great"
Cons: "There is nothing not to like"
Pros: "The flight was smooth and the crew was very friendly."
Cons: "Movie selection was very slim and could not get my seat to recline."
Pros: "Ease of boarding"
Cons: "Delay in getting bag"
Pros: "Very friendly attendants. Much better selection of snacks than most other airlines. More chair & leg room than on AmericanAirlines."
Cons: "It was rather warm the whole time on the plane including the air from the nozzle on top."
Pros: "Everyone is friendly and helpful. Love the space and experience!"
Pros: "Our flight was delayed a bit but that was not a problem for us-gave us a chance to have some lunch. All of Jetblue’s Staff from the res agent at the counter, flight attendants and crew were all very professional, courteous, pleasant and helpful. Uniforms very nice. Thank you."
Cons: "A bit of turbulence on take off , no fault of anyone except Mother Nature .. all in all a great flight !"
Pros: "Love the free wifi. Plenty of room even in a regular middle seat. Nice to have a lavatory in the front of the plane for all to use."
Cons: "It only was a stinker because 40 min delayed which made me miss my bus home , so now stuck for an hour : ( . Flight and crew were fabulous !"
Pros: "The fact that there was barely anyone on the flight"
Pros: "Quick and efficient: boarding, service, connections = as good as it gets for the money."
Pros: "Service and comfort"
Pros: "Smooth boarding process. Terrific crew."
Pros: "Everything the best!"
Cons: "Took my Mom's luggage and didn't check it through on the connecting flight. Then Said they would overnight it but didn't pay the charge for Saturday delivery. My 77 year old mother went without her things in Naples Florida after having a hurricane hit her house. I am appalled at the service."
Pros: "Leg room."
Cons: "The 2 hour plus delay in leaving due to jet blue's poor management around crew rotation."
Pros: "Good service"
Cons: "Free drinks beyond water would be noce"
Cons: "Cancelled for rain??? No offer of compensation any kind, not even taxi to a hotel. Nothing and had to wait 24 hours to try to get home again."
Cons: "I recently requested an urgent response from Delta's customer service and received a reply stating reply time is 14-21 days. Due to the COVID-19 pandemic, increased work load and decreased work force my response time is approximately 14-21 days."
Cons: "Descent and landing seemed as if different pilot in service than from ascend and cruising."
Pros: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Cons: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."
Pros: "Boarding went well."
Cons: "Crew could be more attentive. They avoided passengers most of the time."
Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Cons: "An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay."
Cons: "Issues with connecting flights so had to sit in different place, seat was broken"
Pros: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Pros: "Good crew. Nice seats."
Cons: "This A320 aircraft departed LGA with the first class toilet inoperative. Flight was entirely full. First class passengers had to fight their way to the rear two toilets, around serving carts, etc. Cabin Crew was very good natured about all of this; but flight crew never mentioned it."
Pros: "Yeah...spacious leg rooms."
Cons: "Too bumpy landing at Jackson."
Pros: "Amazing crew & comfortable seats."
Pros: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Cons: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"
Cons: "To many screaming kids"
Cons: "Nothing worked. Charging station. Tv. They charge for everything. Customer service is poor. I get Way more for my money flying a budget airline!"
Pros: "Great customer service. Crew was super friendly and flight was smooth and on time."
Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"
Pros: "Landed safely."
Cons: "Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark."
Cons: "Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight"
Pros: "Air crew was excellent"
Cons: "Our flight was changed/delayed because of smoke detector problems!! We lost a whole day on the trip and we are very upset"
Cons: "Plane was old flight was right on time"
Pros: "Couldn't recline as I was in the emergency exit row but I had some extra room with no seat next to me so that was nice"
Cons: "Couldn't recline in my emergency exit row"
Pros: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Cons: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."
Pros: "Flight team were wonderful!"
Pros: "Every one was nice"
Cons: "No problems"
Cons: "the short connection screwed me"
Cons: "No check in to Minsk from Paris"
Pros: "I flew with Delta"
Cons: "Your information was Aeroméxico"
Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."
Pros: "great seats and the Biscoff cookies taste amazing and I had a great flight otherwise."
Cons: "sea salt and olive oil pretzels, which taste really bad and the plane didn't have in seat movie and game screens."
Pros: "I liked: After check-in, I was given luggage sticker and told that luggage will be collected in Hyderabad which is my last destination, same was printed the sticker."
Cons: "I didn't like: While transition from Mumbai to Hyderabad, i was told to collect the luggage in Mumbai and check-in again which made so worried and confused."
Cons: "Flight was delayed an hour"
Pros: "There were pretzels. Wifi but I brought my own entertainment."
Pros: "Got Home !"
Cons: "Waited one hour sitting on board the aircraft for it to be fueled!! That's not what you want to do when you have to get home! The aircraft should be ready! And already fueled!"
Pros: "The crew were very friendly; the power of a smile is underestimated by many, not this crew. Wonderful smiles and service to match."
Pros: "Crew was very friendly. Embarked and disembarked quickly. Flight arrived early"
Pros: "After 4 delayed and missed flights they did put me in a motel"
Cons: "Trying to make arrangements and being on hold for 30 to 53 minutes several times all while trying to second guess flights. Not being allowed on a flight after being bumped several times because only 1st class seats were available . Sprinting through the airport with all luggage only to be told I couldon't not board even though the flight did not leave for 5 more minutes"
Cons: "Everything was great"
Cons: "Flight was delayed indefinitely. Delta supposedly booked me on united flight but made an error."
Pros: "First class stewardess was excellent."
Pros: "The airplane"
Cons: "Poor food"
Cons: "Access to LGA has become too problematic due to the construction. We will use other airports on our future trips to NY"
Pros: "Good service"
Cons: "Small airplane for the route and terrible terminal"
Pros: "the flight transported me from PBI to NYC"
Cons: "Plane size small -- 2x2, vast majority of carryons were gate checked Worst of all, the gate at JFK was not in the Delta terminal. It was at Terminal 4 - the international terminal. All the way at the end. It took 20 minutes to walk to the exit of the terminal"
Cons: "Not have 6 hour delays after people have already boarded the plane."
Pros: "Crew good. Seat cramped"
Pros: "Fast boarding"
Cons: "There was no service at all outside of first class. There was garbage around my seat. Small seats even in extra space seat"
Cons: "Everyone was very rude and would not answer questions and flight very delayed. No bad weather conditions"
Cons: "1 hour 30 min late taking off."
Cons: "They cancelled two of my flights in one weekend. We will not use American Airlines again."
Pros: "Non-stop flight and arrived ahead of schedule"
Cons: "No individual entertainment in seat backs and the common system wasn’t working. But, since it was an overnight flight it wasn’t that disappointing"
Pros: "Great crew, comfortable chair. Entertainment was great."
Cons: "Everything was great."
Pros: "The crew that was on board was pleasant. I always like flying American."
Cons: "There was no flight attendants so the flight was delayed for an hour."
Cons: "Very old airplane used for this route. Upgraded to business but seats and pods are old fashioned, uncomfortable. Newer pods and planes used in other routes make the entire trip more comfortable. The video system didn’t work properly, hard to figure out what to watch."
Pros: "I had enough legroom. Airplane arrived a bit early to destination."
Cons: "I did not find out until I looked at the boarding pass that our flight time was changed. We had to miss a family function to go to the airport sooner than expected."
Pros: "On time . No significant delays cost of ticket low."
Cons: "Tiny plane with small seats never that comfortable."
Pros: "Safe flight."
Cons: "Flight delayed 4 hours including change of aircraft and departure gate at PHL."
Pros: "The seats were comfortable"
Cons: "The attendant at the gate was rude. She asked for me to put my bag in the slot to see if it will fit. It fit, and she told me I still need to check my bag because I squeezed it in there. She told me that I either “had to check my bag or find alternative way home” . After when I was taking to the end of the jetway she wouldn’t let me take it and said she had to do it” the whole situation was handling poorly and I watched her be rude to people prior to me. Also the outlet at the gate didn’t work."
Cons: "The flight and the entire process with American was just fine. What bothered me most was the rude treatment from security staff in Philadelphia. Compared to security staff overseas, the U.S. rates the lowest of the 55+ countries I've visited. It does not reflect badly on American Airlines, but it does give travelers a bad lasting impression. As an American, I'm embarrassed by their behavior."
Pros: "Our plane was given to another group going to Orlando so we were delayed almost 4 hours. This after a 5 hour layover."
Cons: "Gate lady was funny about being pissed about the delay."
Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
Pros: "Free movies, and crew were helpful once we were in the air"
Cons: "Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off."
Pros: "Landed early"
Cons: "The seats were not as good as the ones on my BA flight to Heathrow and then Rome. Also, cross country flight but no in flight entertainment. Arrived early in PHL and American would not let me move up to an earlier PHL-SFO flight since it was a code share booked with BA. Should not be my fault as when booking it indicated all four of my flights were with BA. Once booked it indicated the return flights were code share with AA. American should have allowed me on the earlier flight. That would have opened a seat on the scheduled flight which had people waiting on standby."
Cons: "Kay(Kathy) our flight attendant was unfriendly and acted like she was put out or overworked.Her attitude was unprofessional and we fly a lot. This is not acceptable for First Class Service. No footrests; no monitors for a movie. Very disappointed.........was not First Class caliber. ** couldn’t get into Admirals Club with First Class tickets. Need to look for another airline."
Pros: "I liked that food and entertainment was included without additional charges, even a glass of wine."
Cons: "Not too comfortable to sleep in."
Cons: "Attendant at the gate forced me to leave my troley hand bag to be checked with the excuse the fly was full and there was not sapce for people on groups 7 and 8 ( seats rear in te plane). I explained her I had personal documents and stuff inside my trolley but she told me I had to take another fly if I refused to checked. Our surprise was that the space above our seats ( row 30) was available and left empty the while fly! It was not fear and discriminated!"
Cons: "After flying from Denver to Philly, I had anticipated an hour and a half layover. First email came speaking of a delay, then second, then about five emails later American Airlines notified me that there will be a 4 hour delay. To get from Philly to avoca on a flight is half an hour. On a bus, its two hours. If an airline knows there will be a four hour delay, how do you not provide that service? I watched plent of other flights go to AVP and even to Allentown, no one could offer one of those options to me? Cold, compressed and miserable experience."
Pros: "Pretty good dinner and breakfast, complimentary wine"
Cons: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Pros: "Great! The flight wasn't full, so the attendants went out of there way to move people around so we all had more space. Flight left on time, was smooth, everything was wonderful."
Pros: "Fairly regular updates from Captain, approx every 15-30 minutes. Flight attendants were ok, performed duties as expected. Announcements were difficult to hear over sound system. I don't know if Captain and the flight attendants were soft-spoken, or if the volume was not turned high enough, but I could hear less than have of what was said over the audio system."
Cons: "On the plane for approx six hours. Sat for two hours at the gate, then another hour on the tarmac. Would have been more bearable, but AA's seats are sooooooo close together, that there is nowhere near enough room to stretch legs when weather causes delays. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."
Pros: "There was nothing that I liked."
Cons: "One half hour before boarding we learned there was a delay. Obviously, American Airlines knew way before this time of the delay. At 6:00 p.m we were told they were bringing another plane from the hanger. The plane showed up around 9:00 p.m ... must be a long trip from the hanger. Then we were told they are waiting on a rear flight crew from another flight. After getting the rear flight crew, we were told that the front flight crew "timed out" and they had to look for other pilots. Needles to say after arriving at West Palm Beach at 1:00 in the morning...about four hours late the passengers were all devastated. American could have orchestrated this so much better"
Pros: "American Airlines was great!"
Cons: "Finnair changed my flight to American Airlines (which I don't mind) but never notified me and made me go through hoops to get the changed record indicator."
Pros: "The boarding has become much clearer and efficient since the new system is deployed (instead of calling each level, you just see the boarding group no.)"
Cons: "The seat is cramped to its maximum. Leg room is no longer a thing. Entertainment system is lacking... sigh..."
Pros: "The flight had a delay of 4 hours in Philadelphia. I missed the appointment in Lisbon for which I was flying in the first place. Furthermore, I had purchased the ticket with the intent of flying with British Airways and found myself in a charter from American Airlines. I wish to be compensated for this mistake. Thank you"
Pros: "Comfortable seats, pleasant staff"
Cons: "Flight was 30 minutes late departure, and arrival (no gate at LAX due to late arrival."
Pros: "Pilot did a great job coming into SFO airport. Had to abort landing and do it again."
Cons: "Unless we slept through it, no food or snack was served. It was a 6+ hour flight. I was awake for water and soda offerings but not even nuts. To be fair, I may have been asleep but I woke up every time a drink was offered. We came from a connecting international flight with no time to get a meal. We grabbed a bagel as we rushed through the airport. I didn't pick the flight so we couldn't have more time."
Pros: "There were empty seats close to me, so that was great. The food was pretty good and it was nice that the wine was free."
Cons: "The screen on the back of the seat in front of me did not work well at all so it was difficult to watch movies. (I had to press multiple times to change the screen from one display to another.)"
Pros: "good timing"
Cons: "snacks and beverages..."
Pros: "Another great flight. On our plane the entertainment was free and I was able to watch a lot of movies. We even landed early"
Cons: "I know it was a very long flight and my butt and legs were hiring by the time we landed. Also I'm lactose intolerant. And I wasn't able to eat any of the food. But it did look good. But overall a very good flight."
Cons: "Had to book a flight to Providence and then rent a car to drive to Boston since there were no other available flights to Boston today."
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Cons: "Staff was not friendly at all"
Pros: "My two Grandchildren and Daughter and Son in Law were bumped from first class due to change in equipment. There was no refund or other compensation offered at the gate. Agent said to contact AA customer service."
Pros: "The attendants were helpful and Kind"
Cons: "Prices, again."
Pros: "The flight attendants were great. I was also surprised that they gave out pretzels and soda for free. Other airlines advertise cheaper flight but nickel and dime you to death. The plane was very clean"
Pros: "Short flight"
Cons: "Small plane"
Pros: "the crew handled the lengthy delay as well as they could, seems like they didn't have any information either which is ridiculous."
Cons: "We boarded the plane at 1:30 for a 2:00 flight, there was a filter out in one of the three bathrooms; the option to take a 45 min flight without use of the restrooms was there, we were told to use the restroom if we needed to before the flight so everyone did... then we continued to sit on the ground for two hours. After two hours we were allowed to get off the plane, 20 minutes later back onto the plane, backed away from the gate and then pulled into a different gate and were told to get back off the plane. At this point we were given no info or direction but to go talk to special services if we want to re-book a different flight (sold out until at the earliest 8:15pm). After about an hour they announce they are re-boarding the original plane, takes another 45 minutes to board the plane, then we are told two separate issues caused this lengthy delay one was a filter in the bathroom and the other was a thermostat... seems like very basic standard maintenance issues that could have been avoided with routine checks. We were offered zero compensation, the trip took over 6 hours in all to fly from Philadelphia PA to Boston MA; a trip I could have driven in less time. I continue to have issues with American Airlines and "mechanical" delays, the last flight i was on From Charlotte to Baltimore was delayed an hour due to a strap in the cargo area. I don't understand the logic behind the decisions made to hold the full plane over 5 hours instead of taking a 45 minute flight, but I will say the crew was very apologetic and handled the situation well."
Pros: "Once seated flight was pleasant & arrived to our destination 20 min early."
Cons: "The flight attendants could have been more attentive to boarding customers. They were serving drinks to first class, talking in the aisles, did not move when you were trying to get in your seat. Too much commotion going on while boarding and it became frustrating."
Miserable for someone 6’3” & 200 lbs.
Weather delays, hard to hear boarding announcements.
One of the flight attendants slammed my arm rest down saying it needed to be down for take off but yet let the person beside me on an isle seat as well stay up. It was kind of rude how she did it I would have gladly lowered it and didn’t need her to do it. Other then that it was fine.
Flight time was changed with no notice
Not a flashy airline but they got the job Done.
They don’t, as a policy, check bags to final destination. It’s not an option. I’d rather walk than fly with these clowns.
I like that I'm by my self on the row ( seat) And I wish the plane has internet and charging station.
Pros: "Boarding was easy, there was sufficient leg room"
Cons: "No snacks unless you want to pay an arm and a leg. One stewardess snapped at me when I tried to touch a bag of chips to move it and see what was available. She could’ve been a lot friendlier! I had no way of seeing what was on the cart from my seat and had to rely on her to tell me what was available. After I bought something and she passed by, I saw something else I’d rather have but it was too late by then….and she didn’t list it as an option. In flight movies would’ve been nice, too."
Pros: "Crew was great!"
Cons: "Boarding was excruciatingly slow."
Cons: "Bag fees are a little high"
Cons: "No help with the Coronavirus bs. Customer service blows"
Cons: "The padding on these seats."
Cons: "Reclining seats would be great!!"
Pros: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Cons: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."
Pros: "This flight itself met all expectations and I am very pleased with Allegiant."
Cons: "Communication & Technology @ check-in. I was never able to check in using the Allegiant phone app. Reason never communicated. Unable to check in online. Finally after a long hold over the phone I reached an agent who explained the system was updating. Bad set up. Could have been communicated!"
Cons: "Amazing flioght and service."
Pros: "Great crew"
Cons: "Seats are very uncomfortable"
Cons: "Built in headrests on the seats."
Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."
Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Pros: "Great crew. Good on-time flight (early, actually). Smooth boarding."
Cons: "Standard no-frills gripes. Seat is tolerable but basic, no recline. No power, zero inflight entertainment, etc etc. They won't even give you a sip of water for free, which is just absurd in my opinion. They did give me a free cup of ice... so I guess ice + time = free water..."
Pros: "The crew was great. We left on time and arrived on time."
Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."
Pros: "Very efficient. Arrived early."
Cons: "Seating very tight."
Pros: "On time"
Cons: "initially assigned to center seat."
Pros: "Pretty empty flight so we were able to change seats. Good thing because my family wasn’t sitting together-$12 to pick or change seats ahead of time. Just be prepared and knowledgeable about this airline and other budget airlines and you will be satisfied. - pay for bags in advance, Try to weigh your checked bags before the airport, Bring snacks or drink on flight - otherwise you have to pay for it. Trenton and punta gorda airports are small, you have to walk to the plane. I love the small airports, no lines , easy parking!"
Cons: "Seats aren’t that comfortable and don’t recline even a bit, tray table is small."
Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."
Pros: "Quick boarding with no fuss."
Cons: "The planes could be a lot cleaner."
Pros: "Kids board first and you dont have to worry about seating if u have a young child. Also, the nonstop flight was so relaxing."
Cons: "Not much..."
Pros: "friendly helpful staff. on time. safe."
Cons: "my suitcase went to the WRONG destination. very inconvenient and expensive. also plane interior was pretty shabby which made me wonder about the engines, mechanical etc."
Pros: "on time, hepful personnel"
Cons: "my gate checked luggage was lost"
Pros: "From entering the airport, gate, and plane- nothing is more pleasant and efficient than Allegiant flights. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! Thank you."
Cons: "I am ok with it but the walk way was so filthy on my return trip. I know plane was late and we boarded late... but a really quick vacuum would have taken only a few minutes. I realize it was messy from cl"
Pros: "Didn't mind paying for bags, seat, snacks, drinks,.....but a 10hour delay!!!! UNEXCEPTABLE Will NEVER use this airline again!!!"
Cons: "10hour delay!!! No weather problem.."
Pros: "the pilot"
Cons: "checking in , it seemed like no one knew what they were doing."
Pros: "I never have any issues. Everything is always great."
Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."
Pros: "Very comfortable; flight crew very professional."
Cons: "Getting off late - but this was due to a storm, so I am happy that the decision was made not to take off on time."
Cons: "Not enough options and what was available was pricey."
Pros: "Best flight for its Price. It was on time."
Pros: "Flight cost."
Cons: "Xtra charge for everything."
Cons: "Our flight was delayed dor 10 hours."
Pros: "The price and the nonstop flight."
Cons: "6+ hour delays Plane looked to be in sad shape, paint peeling, looked bolted together from spare parts. Strange Air Conditioning issues mid-flight that turned the plane into a walk-in freezer. upon landing our entire flights bags were abandoned and there wasn't a single Allegiant representative in the airport to communicate with the airport baggage people. After 1.5 hour wait our bags were finally offloaded onto the baggage claim by an airport employee not normally tasked with the job. Allegiant was paged over and over with no response. I will NEVER fly Allegiant again."
Pros: "flight took off on time"
Pros: "Crew was amazing & child friendly."
Pros: "The stewardess remembered us from the previous flight and was awesome to my son!"
Cons: "Kind of bumpy and a little late."
Pros: "Staff was extremely helpful and friendly. Plane was very clean and more spacious than any other airline coach seats. We departed on time and arrived 15 minutes early at our destination. Flight price was hundreds of dollars cheaper and the only airline which offered non-stop service from nyc to Knoxville, TN."
Cons: "Honestly i have no complaints."
We were delayed waiting for 2 delayed travelers. My other issues concerned 2 fellow passengers.
Boarding was too long. The Seats are too thin. The snacks were water and a cookie.
Cons: "CCheck in process was horrible I only had a small bag which fit under the seat and yet I could not check in online or at the kiosk without somebody coming out to certify that my bag was indeed small very stupid and very cumbersome. I’ve been a United flyer for 30 years and this is the worst experien"
Pros: "The crew was quite nice"
Cons: "Newark airport terminal C is totally a mess"
Pros: "I reached home"
Cons: "The WORST leg room in economy The WORST entertainment in economy The WORST customer service in economy The WORST food in economy. And I'm companring with other US carriers (American, Jet Blue, Delta, Southwest) -- NOT even international carriers."
Pros: "On time, smooth and lots of cabin space for my carried on."
Cons: "United should have allowed the super-economy ticket holder to check in online get my boarding pass especially I didn’t have any bag to check in. I was almost late for my plane because counter assistance is needed in my case, while there was no counter for NO-bag check-in. The kiosk rejected my check-in as well as online check-in. It was confusing and frustrating; I felt like the United Airline did that on purpose to deter the super-economy ticket buyer. Please be aware of time to take to check in with NO BAG with Super-Economy ticket at EWR."
Pros: "It was a satisfying experience with United Airline from ABE shuttle bus ride (I said Shuttle) to EWR, and short plane ride to PBI. Excellent food selections at terminal C."
Cons: "Too bad the DD at the terminal didn’t accept ordering via DD App."
Cons: "This particular flight had little leg room for me (6 ft tall). Also, my wife had to check her carry on but on the prior flight she did not. I would prefer never checking bags."
Pros: "Quick flight, no complaints."
Pros: "Arrived on time"
Cons: "Distance between gates"
Pros: "Boarding seemed efficient"
Cons: "In flight entertainment didn't work"
Cons: "Airport transfer; timing; information availability; security chaos"
Pros: "We boarded quickly and pleasantly were upgraded to first class The crew was pleasant and efficient the flight smooth and arrived estly"
Cons: "There was nothing not liked"
Pros: "we were on time, and the crew was nice."
Cons: "Boarding goes from the front of the plane to the back. When you're sitting towards the back, it's not ideal to have to trip over fellow passengers who are already seated in the front. Why not board from the back to the front like other airlines?"
Pros: "When i initially bought my round trip tickets. I chose the seating assignments for my boyfriend and i. When i got to PBI to check in, computer showed we did not have seats. When i questioned the ticket agent, she replied, "it didn't matter when you purchased tickets and it doesn't matter if you chose your seats, you can be bumped at any time". ..so after everyone boarded, then turns out my bf and i can't sit together, we ended up 5 rows from eachother, and we both have anxiety from flying. I am very disappointed with United Airlines, and will do my best not to book with them again. NOT THE FRIENDLY SKIES."
Cons: "Our plane arrived late causing a 20 minute delay, and then we sat at the gate for a very long time after boarding, which ended up in a full hour delay getting out of Newark."
Pros: "Courteous and no delays"
Pros: "United club in terminal A."
Cons: "Flight delays. 2:21 delayed until 3:33 delayed until 5:55 delayed until 6:15pm. Too many excuses. Plane late to arrive. Mechanical maintenance And then the plane was practically empty. So I am thinking. Could these delays be a result of not enough passengers to fill plane and so let's delay and make excuses and get as many passengers on one plane. Hmmmm. Get it together guys!"
Cons: "United sent out a series of delayed flight communications times that all contradicted each other. Flight updates did not give me adequate time to arrange my plans to accommodate their sporadic updates for fliget 4132, resulting in me missing my flight after paying a $95 dollar cab fare. May 1, 2017 United failed in my eyes of a loyal customer."
Pros: "Staff on and off plane were pleasant and went out of their way to accommodate."
Cons: "Plane malfunction delayed flight two hours"
Pros: "Other than being extremely late, business as usual"
Cons: "4 hour delay, missed my dinner event, no compensation, not even a drink."
Cons: "Flight was overbooked ! Want me and many people go next day ! Crew in Newark were very rud !!! United is terrible !"
Cons: "Nothing the flight left without me due to united being late"
Cons: "Had to pay for wifi, snack was really small,"
Pros: "Empty flight."
Cons: "WiFi didn't work. Flight was late and the in flight service was lacking. Seats are extremely small and uncomfortable."
Cons: "flight was leaving at 8:30 and left after 12 midnight. had to pay extra for a rental,car because rentwl agency went with was closed after 3 am. just keep,pushing it back"
Pros: "Safe flight"
Pros: "The plane was not full and they made check my small Cary on then there was room overhead The delay on maintenance of the plane"
Pros: "No delays."
Cons: "Entertainment was close to none."
Pros: "Timing...on time"
Cons: "Staff were immature , unprofessional and not customer service oriented at all."
Cons: "The gate was so small there was not enough seating for the number of passengers. That coupled with the flight delay made for a bad experience at the airport."
Pros: "Every thing about United this trip , from the efficiency of the gate to the flight itself , I upgraded to first class this trip due to an injury , I never said a word but the staff noticed I was in distressed and I couldn't help but notice how accommodating the entire crew was concerned for my comfort and were on point , also at the same time if I was trying to sleep no one bothered me until I was awake and looking around"
Cons: "Nothing , the Captain was able to find a better route then suggested because of hurricane Mathew ,, we landed earlier than expected from departure"
Cons: "The flight was overbooked. Seats are very small. Snacks were ridiculously small."
Pros: "Staff was very nice"
Cons: "Seats are very small. Felt like the person next to me was practically sitting on top of me."
Pros: "Crew was very pleasant and accommodating. Flight was as smooth as glass; great on time for departure and arrival."
Cons: "Did not give senior citizens who needed it any extra time to board; only disabled people. Free snack portion was extra stingy. Other airlines we fly moffer more than one tiny package! One of our party had a seat (aisle) that he could not move in once seated. Free entertainment was very stingy! Other airlines offer much more free entertainment in the way of TV."
Pros: "They got me there"
Cons: "The seats gave me a backache. The entertainment system made you pay to even hear news or track the flight. The screen was so close you couldn't really watch"
Pros: "We flew though a tropical storm heading to Florida without any turbleance crew found narrow passage of clear skys"
Pros: "The flight board on time and left on time"
Cons: "I was dotted all the way to the back of the plan and can smell the bathroom"
Cons: "My seat was broken could not recline"
Pros: "More luggage storage (overhead and under the seats) on this international flight than on domestic. Most everything else was as expected."
Cons: "The toilets smelled and were messy a few hours into it. (I was on a Korean Airlines flight recently and their toilets were always clean and nice!). The crew were mostly efficient and worked well together BUT only one (out of the 4 or 5 in our section) smiled at passengers and looked like she was actually enjoying her job. One blanket wasn't cleaned well enough."
Pros: "The crew was great and the food was passable"
Cons: "The 4 hour delay due to technical difficulties is completely unacceptable and I need to talk to someone about it."
Pros: "Short flight"
Cons: "No leg room... Overbooked so I could not upgrade. The kid behind me kicked my seat for 3 hours"
Cons: "Sat on plane over an hour before take off, no explaination provided."
Pros: "At least they were able to get us on the next flight."
Cons: "Security lines at Newark took us an hour and 45 minutes so we missed our flight. The lines were crazy and there was no security. People were cutting ahead and fighting. It was like survival of the fittest. Then when we got rebooked the boarding passes wouldn't work and we had to be last on the plane. The male flight attendant was rude even to my 7 and 10 year old who sat alone because there were no seats together. My 7 year old didn't know what tray table in the upright position meant and the attendant was giving him a hard time instead of just helping him."
Pros: "The crew was really nice and helpful"
Cons: "The plane didn't take off for an hour later because they said it wasn't prepare for takeoff-in the airplane was so cold everyone was freezing. They could've done something for us like a free snack or free TV for waiting an hour"
Pros: "Absolutely Nothing"
Cons: "Everything nothing was pleasing it was torture"
Cons: "The flight was over two hours delayed and every twenty minutes we found out it was delayed another 30 minutes. The crew was terrible. There was no beverage service, and when I asked for a blanket at the beginning of the flight the crew didn't give it to me for over 2 hours. The crew was also very rude in general. There was no entertainment of any kind. The pilots kept pushing back the time we were taking off every 15 minutes and kept changing the arrival time drastically. Overall, horrendous experience."
Pros: "Crew was very nice. Weather wasn't great at takeoff but we arrived safely and all necessary precautions were taken."
Cons: "While waiting to take off we were delayed taking off due to a closed runway. The captain was making announcements over a PA system that didn't work, so we really had no idea why we were driving around in circles. Wifi was expensive. When my 2 hours ran out, I had no warning and lost a page of work I had not saved."