Daily cleaning, installation of cabin HEPA filters on flights from North America to Providence
|August||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$276||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue, Frontier and United Airlines have all waived their change and cancellation fees on flights from North America to Providence. Confirm policies on booking site.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Providence with an airline and back to North America with another airline.
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Scores according to KAYAK customer reviews
Cons: "Flight crew had to be switched out. Delayed a few hours-very little communication regarding delay."
Pros: "Everyone was very curteous"
Cons: "My flight was to leave at 9:00 pm and did not leave until 10:45. I did not arrive until 1:30 am in Providence. I am handicapped and found this very difficult for me. There was no explanation as to why. My family was extremely concerned for me"
Cons: "I was seated in the second to last row in the middle, could not sleep on this flight either"
Pros: "There as nor'easter the weekend I flew and this was one of the first flights out so it was full. The staff did a great job and the flight was great. Many people were in the airport for 8-10 hours prior to the flight and jet blue did well under the conditions"
Pros: "Great flight great experience"
Cons: "Long lines at TSA checkpoint."
Pros: "Excellent customer service."
Cons: "Issues with on board entertainment - credit was provided."
Pros: "Great process, easy boarding and smooth flight."
Pros: "Lisa was great . Thank you for making my trip so pleasant"
Pros: "The staff were sweet and knowledgeable."
Cons: "Due to hurricane Irma, people are flooding out of Florida like rats on a sinking ship. So, the security checkpoint is an absolute mess. Meanwhile, the trains at MCO are malfunctioning badly as they chaotically try to replace them. The boarding agent acknowledged these issues as she explained to me and 5 other people that we couldn't get on the plane that wasn't scheduled to leave for 12 more minutes. Finally, thank God, a supervisor arrived and called the captain of the plane who subsequently let us board. Completely unnecessary situation. Very disappointed."
Cons: "Never got on it."
Pros: "The flight attendants were just great"
Pros: "Boarding was OK. Price was cheap and it was a direct flight to where I needed to be."
Cons: "I couldn't pick my seat ahead. The lines at the Manchester airport were stupid long, and then you have to wait in their shopping mall area, before they announce the gate 1 hour before departure. Very limited movies and tv choices. All beverages were for purchase, but they had trouble processing my credit card. No free beer and wine. Lunch was OK, snack was weird. Not enough veggies or fruit. The crew pretty much threw the food at you. It was filled with families and kids, most likely on vacation in August going to Disneyworld, so it was noisy. And the cabin was cold, no blankets were given."
Pros: "Not much turbulence smooth landing and the cabin team were very professional Loved the flight"
Cons: "Everything eas great"
Pros: "Exactly as scheduled"
Cons: "Delayed for 6 hours and missed my next Int flight, spend all day in airport, because Jetblues plain was broke down for 6 hours"
Pros: "It was very nice"
Pros: "They were able to accommodate me"
Cons: "Flights kept getting delayed"
Pros: "Great staff and quick flight"
Cons: "I didn't like that the tv monitor kept cutting out"
Pros: "Direct TV...during the entire flight!! I usually fly SW because of the no baggage fee. On this particular trip, I was able to send my bags w/ my sister b/c she drove to Orlando and back to VA."
Cons: "It would be nice if JB included 1 checked bag w/o a fee. However, I did enjoy the fact that I had DirectTV to watch and it wasn't a really big plane. I liked the aisle and window seat options."
Pros: "crew was friendly, sets were pretty comfortable."
Cons: "not as clean as it could have been."
Pros: "Everything was great, customer service was excellent, seats were wide, and plenty of leg room. Although I had the last seat in the aircraft I was still able to recline it. Wifi internet is free and speed wasn't bad, I was able to stream videos the whole time :)"
Cons: "Snack couldve been better"
Pros: "This trip from Orlando to San Juan had a swift boarding process"
Cons: "Due to the Orlando airport that was upgrading the tram we had a additional travel time to the terminal"
Cons: "The TVs didn't work for instances. Poor food (bag of snack with Coke)."
Pros: "Great flight"
Cons: "Everything was great"
Cons: "Flight delayed twice flight attendants ignored me walked past me when I wanted a drink and didn't ask me if I wanted a drink flight attendants never introduced themselves and went over the safety procedures and evacuation . They made one announcement seatbelt for turbulence and will be in Boston in two hours!"
Cons: "Their entertainment system was not working. Oh well~"
Pros: "Great seats"
Cons: "The flight was delayed 1:30."
Pros: "Snack choices are good, boarding from back is efficient and very cordial crew"
Cons: "No updates on a delayed flt being posted on departure board, when I went to check at gate flt had boarded and I missed flt. UPDATE DEPARTURE BOARD WITH RIGHT INFO!!!!!!"
Pros: "Flight was smooth once we were in the air."
Cons: "We had to wait on the plane prior to take off for quite sometime because the bridge gate would not disconnect. One of the flight attendants was not so cordial."
Cons: "Flight delays."
Pros: "Very pleasant flight attendants."
Pros: "Boarded and took off on time ...landed early comfy seat and great shows"
Cons: "I had to change my flight the first person I talked to quoted me 425 per person to do so called back and provided the quotes price online and deal was done"
Pros: "Attendant , information was good. The crew was professional"
Cons: "Delay Delay Delay"
Pros: "Always a great flight, service and organization when I fly Jet Blue. Overall a great experience except for my very differing experiences with the less time expedited security option. I am not sure if this differs by airport but the differences are very important ones, as it made one experience worth the money and one experience not worth the money."
Cons: "My only complaint was that I purchased a More Space seat as it came with less time expedited security for free for my return flight after having such a quick and easy time with security on my flight to FL..When I flew from Boston to Orlando, I was sent through the TSA quick security line and it was awesome. On my flight back from Orlando, i had a separate line which skipped to the agent checking your ID, which was not much of a time saver, but then had to wait in the regular security line with everyone else. This was a stark difference and very disappointing from my initial experience with the less time option. I never would have paid 40.00 for the more space if I knew that the security bypass was not much of a bypass at all."
Pros: "First time flying JetBlue...it won't be the last. Loading the plane from back to front??? I've been saying this for years!!! One of the best flights I've been on!"
Cons: "That the flight wasn't longer. Hah!"
Pros: "Smooth flight. Great personnel."
Pros: "Free snacks and drinks"
Cons: "Some televisions were broken and headphone jacks weren't working."
Cons: "We were waiting on the taxieway for 45 min after we landed."
Pros: "The boarding más easy"
Cons: "The family way separated in the airplain"
Pros: "I expect an efficient and dependable, clean and simple, no frills flight and I got it"
Pros: "JetBlue employees were friendly"
Cons: "Both flights were delayed with no notification to me I volunteered to check my bag at the gate and JetBlue lost it and hasn't refunded me Screaming children"
Cons: "Flight delayed 2 hours"
Cons: "We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!"
Cons: "The WiFi"
Cons: "Everything. Flight got delayed, luggage was sent before i boarded the plane. Terrible service of Delta. Never again using Delta or going to Atlanta. Wasted two days already from my vacation..."
Cons: "The comfort of the seat, the food"
Cons: "Everything else"
Pros: "Nice ride, entertainment available and arriving a little early was a plus."
Cons: "Missed my flight do to TSA security my wife is diabetic this TSA agents/idiots looked like they newer seen insulin pump or insulin bottle and flight left 15 min early. So I'm in Tampa trying to get flight in morning to Cancun"
Pros: "No entertainment and no food other than snacks."
Pros: "Crew was friendly enough, but not overly."
Cons: "Entertainment system was (again) not fully functional. No success to "noon-movies", such as games. Plane was untidy almost from the beginning. Check-in staff was functional, but not particularly friendly."
Pros: "Flight crew was excellent"
Cons: "Didn't serve snacks with peanuts because someone one board had a peanut allergy"
Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."
Pros: "Easy boarding, helpful crew, on time, informative pilot"
Cons: "Fewer and fewer choices for beverage and snack"
Pros: "The service and snack selection is better than the other large US carriers. Delta studio is a decent replacement for the lack of PTVs on these planes."
Cons: "Delta offers a decent product on most of their fleet but the 717 or MD-88/90 can be extremely loud at the back of the plane. You better bring ear plugs or noise cancelling headphones and learn to read the flight attendants lips."
Pros: "Although the flight was delayed, when it was time to board and take off, this was extremely efficient."
Cons: "Delayed flight. However, I know this sometimes out ot the airlines control."
Pros: "I told the crew I had a short connection time at a far terminal and I was worried because my seat was in the rear of the aircraft and they were able to move me up closer to the front to ensure I got off the aircraft quickly to make my next flight. That was amazing."
Pros: "Still the best great airline"
Pros: "Kenyatta Cheatham, our flight attendant was absolutely delightful! She made my flight enjoyable with her beautiful smile. She clearly loves her job!"
Pros: "Great trips notifications"
Cons: "Barking dogs. 4 around us! Middle seat."
Pros: "Crew was great, helped us board fast after a delayed arrival and to avoid needing a crew change (FAA Regs)."
Cons: "Plane was a D-90? The plane was very loud with vibration noise at very high decibels during the whole flight. Because of the extended flight (3 1/2 hours in the air) due to a storm system, they should have offered more food to travelers."
Cons: "Flight was delayed ... wish I had received text notice instead of email so I could have enjoyed the extra hours of vacation instead of sitting at airport."
Pros: "Newer plane with entertainment"
Cons: "was a great flight"
Pros: "Entertainment in top notch... stewards were very pleasants"
Cons: "No complaints"
Pros: "Air crew was friendly and tried to get people settled as quick as they could to get back on time"
Cons: "plane was a bit late getting in so we left Tampa late fortunately my transfer gate was only a short walk from the arrival gate in Detroit so no issues catching my next flight."
Pros: "Not crowded. Short flight."
Pros: "Movie helped to pass the time this was the longest flight ever I was glad when it was over"
Cons: "I have nothing to complain about"
Cons: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Pros: "The crew was very friendly and had great humor."
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Pros: "Staff was frIendly."
Cons: "One of my bags went to Santa Fe"
Pros: "We flew a plane that had 2 row seats. I booked that for my daughter and me as well as seats ahead of an exit so we would have no one behind as. Great seats and they reclined quitea bit. We were very pleased."
Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."
Pros: "Excellent infotainment system"
Cons: "45 min queue to take-off"
Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."
Pros: "The updated food is a nice change to Delta and a positive one."
Cons: "The attitude of the flight attendants was rude and not a way to act in a customer service industry."
Pros: "The infotainment screen on back of headrests."
Pros: "I had a guy offer me his window seat. Nice guy. It was only 2 hrs. We arrived on time. Pretzels and drinks."
Cons: "No entertainment."
Pros: "Friendly crew, navigation around storm, comfortable flight"
Pros: "The flight was good, but the flight attendants were friendly and fun making it better than usual."
Pros: "Free games and movies in the headrest TV. Really cool"
Cons: "It was extremely hot and uncomfortable on the plane."
Pros: "Everyone was very polite"
Cons: "Too many seats hadn't been aside. It was an unnecessary wait in line for about 20 people to get their seat assignments."
Pros: "The pilot was funny and flight crew was friendly."
Cons: "What I didn't like was out of their control!"
Cons: "No entertainment for the whole 5 hr flight. Very bad"
Pros: "Great flight from tampa, everything was perfect"
Pros: "Everything was fine Food entertainment"
Cons: "Because the flight was delayed a whole day and night I was exhausted. I have been trying to get the $200 delayed trip rebate. I was given no instructions on how to do this finally after speaking to a travel agent I got a phone numbers I could call. Called and was told what web sight to go to. Filled in still waiting for a reply a day later. Not happy. I dout that this write up will get any response. The"
Pros: "Everything on Delta's part was very well done, and all of their employees were great. Arrived a little early, and very nice entertainment system over their wifi"
Cons: "Expensive ticket, ATL airport staff rude (not Delta employees)"
Pros: "Stewardess was great"
Cons: "No recline, no window, no hope. Yet there were other empty better seats!"
Pros: "Flight time was short. boarding was organized."
Cons: "No refreshments. (Turbulent weather) makes sense, it felt like there were Windows where they could have offered some water."
Pros: "Got to my destination on time."
Cons: "Air conditioning condensation was dripping on my head the entire flight."
Pros: "Great crew."
Cons: "I would like the formal return of beverages and snacks. I understand the lack thereof is due to the virus. I think the airlines are doing a good job of staying within safety recommendations."
Cons: "Serve cofee"
Cons: "The connection in Miami didn’t happen - the flights crew on the ORLANDO yo to Miami flight were rude and unhelpful - the plane sat in the tarmac waiting for a gate so flight arrived 15 minutes before planned departure - we inquired as to whether the plane would be held - response- despite having internet access was “ I don’t know “ you’ll have to check with gate agent - oh and by the way the flight attendant was virtually laying on the front seats - she as grossly obese and was so large as he walked the aisles she would hit passengers every time she turned around - we ran to the gate arriving 8 minutes before departure - gate was shut two gate agents were reading social media posts on their phones - we inquired about the flight - the gate agent said “ you missed the flight “ and then sat down and continued on her phone - the other one at least looked up and told us where to them go for assistance - eventually we were assisted and offferd 1 to wait u til the next day to go or to go through London - we took the London option. 1. I was informed by anAA employee they the connection is frequently missed due to similar problems. 2. Flight attendants and gate agents will bankrupt the airline with their horrible attitude. - they should be fired."
Cons: "The food was pretty terrible, especially the egg breakfast."
Pros: "Easy boarding"
Cons: "Not as friendly as I hoped"
Pros: "The plane was nice and clean. Boarding went well and staff nice on boarding. Service was smooth though food not great but then it is airplane food. The morning continental food was nicely packaged and good."
Cons: "The plane boarded and left gate a little late but had a maintenance issue with one of its doors so plane had to return to gate. We finally got off the ground almost three hours late but staff tried to be as helpful as possible though they didn’t know much. It was good the passengers seemed fairly patient and accepting. The horror was at the airport in Venice where it took over two hours in very long line just to get through passport check."
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Time of flight and on time flight"
Cons: "Lack of gluten free snack Cramped knee room"
Pros: "The flight was too short for food or drink"
Pros: "Plane on time plane in reasonable condition"
Cons: "American airlines keep increasing their greediness by charging for everything, provide fewer benefits to frequent flyers and have poor customer service They acting like United as if they are a monopoly that can charge what they want and treat customers like they feel like Hoping for small airlines that get a better service and price"
Pros: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Cons: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."
Pros: "i like the wifi internet that AA provided. Great movies"
Cons: "The flight attendants were highly rude and i felt as if i was discriminated on. I was sitting in the back and the flight attendant who was suppose to assist us made us feel like i was a bother to her. First of all she just rudly dropped biscuits on my table didnt ask if i wanted and then I had to ask her for coffee, she didnt ask me if i wanted something to drink. Finally she brought my daughter and I some coffee. i ask for sugar and she said im very busy you have to wait....eventually she gave me one packet of sugar. I had to ask for another sugar for my daughter , so when i ask she gets upset and tells me i have to wait but there as a white who ask for assistance and she was very polite to her."
Cons: "American Airlines is always late"
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Cons: "Took forever"
Cons: "If media is not working, at least offer complimentary wifi. You'd expect that type of service at a restaurant or...literally anywhere you put your money."
Pros: "Nothing very unhelpful staff also very rude"
Cons: "How they sell a ticket without seats available?? Very unpleasant flight! I will never buy through kayak.com and never will flight with American Airlines again"
Pros: "Liked how good he crew was"
Cons: "How late the take off was and boarding and landing an hour later then expected"
Pros: "Flight was great. Landed a few mins early"
Cons: "Not much selection of snacks. No tv"
Pros: "Online check in scanning my phone and having my seat already picked out. Informative while on the flight and great spacing. Also like to know that there still is free carry ons allowed."
Pros: "Good flight, planet of room"
Pros: "Faux Leather seats on the flight Good overhead compartment space Decent legroom"
Cons: "The booking agent poorly scheduled our connecting flight in Charlotte as by the time we hit the ground, our next flight was boarding and the landing gate was way across the airport from the connecting gate. Needless to say we missed our flight and had to wait for 7-8 hours to fly out."
Cons: "Missed first round of golf. Have no clubs or clothes. So far this sucks."
Cons: "Bags left behind."
Pros: "Friendly customer service, good snacks."
Cons: "No negative actions or interactions."
Pros: "The flight was painfully uncomfortable for me, as a tall and not particularly small person. I should have known better than to take the window seat (Orlando to DC was painfully uncomfortable because I just don't fit in those seats). The in-flight service was good, but I was glad when this flight was over."
Cons: "Mentioned above"
Pros: "the team was great, boarsing smooth, arrived early"
Cons: "we waited an hour for the bags to arrive on the carousel. What's that about? Get it together and have the bags out in time. We're just sitting here waiting for them over an hour - there are no other arrivals in this terminal. What's going on?"
Pros: "On time departure and arrival"
Cons: "Boarding experience was terrible (no family boarding, very rude agents, slow). Flight was average with no communications from crew. Southwest Airlines whenever possible for now on..."
Cons: "It was delayed because of late or no show flight attendants. Thankfully two women who just got done offered to do the flight, so our flight wasn't cancelled."
Cons: "The check in process took to long. In line more than an hour."
Cons: "I've boycott A.A. for 15 years now. The only reason I flew is because I didn't have a choice with my connection flight. They still suck.!"
Cons: "No tv screens or entertainment"
Pros: "Enterteiment was Very good. Plane New."
Cons: "Attendants did not give me coffee. Just yougurt. Nobody offered. But esse offered to Others."
Pros: "Liked having an exit row seat, appreciated being given a full can of soda, and loved the in-flight entertainment options as I was able to watch two recently released movies."
Cons: "Leg and knee space stink for basic economy, especially as a big guy (6'4")."
Cons: "No TV"
Pros: "The flight was cancelled. There was not pilot"
Cons: "The flight was delayed 2hrs when we landed had to wait on tarmac for 30 mins to get to gate"
Cons: "Flight was delayed 2 hours and another hour once we boarded. Traveled with small infant and no priority boarding or early access, even though flying alone. Charged for any checked bags"
Pros: "The plan the people an service."
Cons: "Nothing i did not like"
Pros: "No delays except for weather."
Pros: "A great ride."
Cons: "food was cold and the soda I had had no gas."
Cons: "Plane was very warm upon boarding due to issues with auxiliary cooling but informed it would change as engines turned on . I sat in row 20 and it was very cold during flight. Flight attendant inquired about comfort. It improved for about 10 minutes and returned to cold state . Noticed that one attendant put on some kind of jacket due to coldness . Nearby passengers retrieved blankets from their carry on baggage. Glad I had at least a light jacket to throw over me and that my legs were partially covered. Guess it's better to be too cool than too hot. Otherwise. It was s great flight ."
Cons: "I did not get to go on my trip because I was told that I couldn't travel outside of country on a one-way ticket and when I call the airline customer service number they were not helpful either. I lost my money and flight, they wouldn't even let suspend the ticket for later used. Worst experience ever"
Cons: "I didn't like the fact that if you're cold on the flight unless you're flying first class, you're subject to freeze the entire ride to your next destination. I was told " we only have blankets for 1st class boarding only". So my economy class is not expensive enough to be comfortable and warm on our trips as we'll. I think its very ridiculous, and immature that because I fly a different class of flight im subject to be very uncomfortable the rest of my flight. Someone should do something about this prejudice rule against flyers."
Cons: "I have to many delays. And luggage missing"
Cons: "The lack of communication, I received an email about my flight changing at 9am but I did not see it because I was at the airport. No one at the gate said anything to us until we started going to the counter. I was switched to a standby flight which the employee thought it was more important to get an employees husband on and offered me a seat for $1,300 in first class if I wanted to get on "that bad" or another flight 3 1/2 hours later that would not qualify me for a lunch ticket. That 1:40 flight was delayed and we stayed sitting in the plane waiting for permission to leave at 2:56pm. I was to be in NY at 3pm to meet my family on other flights but I got there at 6:30pm while they waited for hours!!! Communication is very important, I know that incidents happen, but this was ridiculous! The flight attendants even ran out of free pretzel snacks and offered items for purchase. Will not forget this experience for a while."
Pros: "No issues with the crew, flight."
Cons: "The seating is small and crapped. Very crapped."
Cons: "Ended up at Logan."
Pros: "Quick flight, no complaints."
Pros: "The last minute emergency flight was not terribly priced"
Cons: "I was notified when there was going to be a delay, but not notified when my flight was cancelled due to the airline not having a crew. Really? No crew? Gave my mother a voucher for a motel stay, but failed to notify her that there would be no shuttle that comes to the airport after 10pm. She is not great with technology and was stranded at the airport until her re-scheduled flight 12 hours later"
Pros: "Caught all my flights on time everything went smooth."
Cons: "Connection flight times were a little close which caused me to rush from different sections of New ark airport. I almost missed my flight home to Providence so if connecting flights could be scheduled with a little more wiggle room that would be great."
Pros: "Staff was nice and accommodating. Plane ride was smooth."
Cons: "DELAYS. I had 4 flights within a weekend all with United and EVERY flight was delayed. The plane also heading to Newark ahead of us was overbooked and some people were pushed onto our plane, not a big deal if all can fit on the plane...but we wouldn't have if it wasn't for the delay causing those flying to Boston to miss their flights. Frustrating and adds an element of concern when faced with delays when the weather is fine. The internet on the plane is also confusing to use...should be clearer. Mistakenly booked my flight before realizing the new carry on policy, so trying to pack everything into a tiny bag to meet requirements was frustrating... definitely don't think I will be booking United again."
Cons: "Again flights never left on time."
Cons: "Flight was delayed by over two hours"
Pros: "Same as before"
Cons: "Long layover"
Cons: "The gate changed twice. We were directed to a bus to take us to our flight to only be made to get back off the bus because we didn't have a crew. No one would tell us anything. Got back into the airport and then 30 minutes later got put back on the bus. The plane was disgusting, smelled like urine. The air conditioning didn't work. Terrible."
Pros: "it was very comfortable"
Pros: "Food and in flight service"
Pros: "The staff was friendly... I liked the dimmed lights... The free beverages n options to purchase alcohol... The flight was quick and steady"
Cons: "When I got to my seat I had to use a wipe to clean it because there was what looked like either throw up or oatmeal on my seat.... The pocket in front of me was filled with trash like an empty water bottle, a bag of chips and dirty napkins (they were very big so it was obvious that no one cleans between flights)... Also it didn't matter how many times I tried connecting to the wifi, I couldn't and I was willing to pay for it to because it was important that I work during my flight."
Pros: "Nothing in particular"
Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."
Pros: "The seats were more confortable. They could be a bit taller for head room but space between seats and the width of seats were very comfortable."
Cons: "The crew seemed very unpleasant. The guy (head crew) was very rude. When asking us to do things he just said it with a tone that was very unneeded. You could tell he didn't want to be there. The lady flight artendant was nice just facially her expressions make her look stand off ish. They talked about passengers to each other in the aisle ways and made comments that "they've talk to this lady each several times and she's not listening". Seemed like private conversation they could try and have."
Pros: "A very smooth ride"
Pros: "We got there."
Cons: "Airport was horrible! Security line was 45 min. long and on the other side of the world. The plane was an hour late! No snow. No storms. Why? The crew, I guess tired, seemed bothered by the company of the passengers. The line to wait at the gate was very unorganized and confusing. No one knew which line was for which gate and people where cutting into lines everywhere. The airlines should provide better guidance for its passengers. I was connecting from Germany with Lufthansa and wow what a difference in customer service."
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "everything else was good. I also liked how they were so informative of our flight, I also liked the foot space,"
Cons: "the seats, didnt recline enough, I had such a neck pain after flight"
Pros: "Employees were friendly."
Cons: "Seats did not lean back, power outlets did not work, snacks were disgusting"
Pros: "Offered free beverages 5 times and was given a free snack. Everyone was very nice. Flight arrived 30 minutes early and was very smooth and comfortable"
Cons: "Security lady said I could leave my shoes on( I'm 73). Man at scanner made me take them off."
Cons: "Flight Attendants took forever to come and bring you water, headphones or something to eat. Seats were uncomfortable and my headrest was broke. I paid for Wifi and it didn't work. Food is over priced. Boarding was telling us our flight was full so please check your luggage but I was row 4 and the flight crew let everyone on with two bags and the last people in 4 and 5 were screwed and upset for checking our bags."
Pros: "The steward on this flight was very attentive. He anticipated my needs and those of the other passangers."
Cons: "This was a turbo jet and was very noisy. My seat was in the front and there was very little leg room. Fortunately, I am a short and and short legged."
Pros: "Friendly and attentive staff."
Cons: "While people were waiting on delay their was no effort made to get people seat locations. When time to board their was a line of 30 people getting new seat location before they could board the plane. A seat location I had for 3 months and checked in Ft. Myers 8 hours earlier was occupied so I was told very rudely to get in line behind 30 people to get new seat location. It took over an hour to board plane before take off. There was non English speaking customers who received no help boarding plane finding seats because crew was laughing joking with other passenger. They tried to put a non English speaking passenger in exit row. I paid $25 to check a bag to find passengers getting free bag checking at gate."
Pros: "Was a good flight, quick and direct. Crew was polite and friendly."
Cons: "Too many people crammed into the space; same as most other flights though."
Pros: "A little better"
Cons: "They did not have TV and no wifi it was terrible. They only gave me a cup of soda nos even a potato chips which other airline do give."
Pros: "The flight attendant were super nice. Really nice people"
Cons: "The flight was delayed almost 2 hours. Then the guy on the front desk was really rude .. Maybe because I'm Latino? I mean he was super friendly with a white guy and a African American girl .. But with me .. Rudeness and bad service .. I said "hello , how are you?".. He didn't answer .. I told him when I did my checkin my boarding pass had "See agent" in the seating section .. He just took the ticket and gave me the last sit available on the plain even though I arrived almost 3 hours before the original departing hour .. I don't know .. It might be the only available sit or it was just a racist thing .. Who knows .. Really disappointed with United. I'll go back with Ameican Airlines."
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Pros: "Nothing out of the common."
Cons: "WiFi never worked. And again... Uncomfortable."
Cons: "You had to buy food or snacks and buy tv connection seats are super uncomfortable"
Pros: "We got to LA earlier than the itinerary said"
Cons: "We dont have room to move wile we are sitting. Very limited space. We did not got informed were to get our lugagge"
Cons: "Boarded plane to find out that there was no crew available. Got off and were told to wait for further instructions. Three more delays until finally leaving 3 hours late. Was told at one point we could try to get on another flight on standby. Went immediately to gate but told they had already closed the doors. Very frustrated with United management."
Pros: "Very professional crew"
Cons: "Flight left almost two hours late, missed connecting flight, alternate flight cancelled, United Club wouldn't pass-holders in club. Had to sleep in airport."
Pros: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Cons: "How small the snack bag is."
Pros: "Very polite, upbeat crew"
Cons: "Newark airport a mess!"
Pros: "everyone was quick, efficient, and customer oriented. seats were comfortable and the snacks were nice. The crew members were exhausted, i'm sure, but they kept a smile on their faces and helped all of us feel comfortable and secure."
Cons: "The flight was rescheduled due to weather, it would have been nice to have a meal voucher so people were less aggravated and hungry. My biggest issue was that the T.V. screen was very bright and gave me a migraine. If there was a way to darken, or even shut it off, that would be much more pleasant."
Cons: "Security was worst I have ever seen - needed well over recommended 90 mins. No entertainment and ran out of food. Extra charge for regular economy seats. Reminded why I don't choose United."
Pros: "The flight attendants were very pleasant."
Pros: "On time arrival."
Cons: "Turbulent Flight"
Pros: "I had two seats to myself because it was a small flight. I was able to sleep most of the flight"
Cons: "Never took second flight it was canceled. I was very upset"
Pros: "We arrived almost an hour early! I didn't know that was possible!"
Pros: "The service was awesome!"
Pros: "The bigger seat and more room"
Cons: "Flight attendants not walking around and pick up the trash. I had to take the trash back to the garbage. I saw the ladies just chatting in the back."
Pros: "Great crew"
Cons: "Seats don’t recline. Lots of chop!"
Pros: "I like the fact that the flight was on time, and boarding was quick.."
Pros: "I like the time of the fly and reasonable ticket price."
Cons: "The seats in the airplane is real uncomfortable and absolutely nothing free to drink or eat."
Pros: "Not as bad as I expected. Great value."
Cons: "Boarding/deboarding aggravation is taken to a new level. People flying Frontier are slower than anything I have ever experienced."
Pros: "Crew members werent bad"
Cons: "To whom it may concern, Today I am arriving back to my home state of Rhode Island from Florida. My trip was absolutely beautiful, however my only complaint is my flight with frontier airlines. On my flight there, my flight was delayed almost an hour, it was a late flight and the late arrival threw my sleep schedule off for the beginning of the trip, however, this delay was not the worst from frontier airlines. Thats right, my flight home was delayed even further. I was on flight 1182 from MCO to PVD and my flight was delayed more than an hour. This completely disrupted my homecoming as my ride home was on a tight schedule and was forced to cancel picking me up because it inconvenienced her. My flight was expensive, costing me $114, and didn’t even include my checked bags! I am upset that my travel plans were disrupted so much by your airline failures, and will be forced to choose other airlines over you if I am not compromised for this. Sincerely, Stephen Murphy"
Pros: "Total scam. They charge you for every step along the way. Ridiculous hidden fees."
Cons: "No entertainment and no snacks. Snacks only for purchase."
Cons: "Flight from sju to mco was delay 3 times. Lost my mco to pvd flight. And then i was send from mco to raleigh and another delay. Then raleigh to pvd with one more delay and loss bags. All frontier gave me was $50voucher when i lost hundreds in hotel and car and taxi and my time. The depart time for the sju flight was 3am i have to be in the airport 2hrs before so this was a allmost 24hrs flight for me because i reach my destination at 4pm. I expect comunication from you."
Cons: "They delayed us 12 hours. I missed the whole reason I was going to fly North, arrived late at night to say hi to family, sleep, and wake up for my early morning flight that was luckily not delayed at all."
Cons: "No free snacks!! No usb connect"
Pros: "Price was low for a last minute necessary trip"
Cons: "By the time you add bags, etc you are right around the price of a typical ticket without any of the extras we still get to enjoy, such as wifi, complimentary items, or comfortable seats. Baggage is always late as are the flights."
Cons: "The line to check bags was the longest line I have ever seen in an airport. There were no lines at any other airline and people were panicking about making their flights. I got to the airport two hours early and I was very close to missing mine. I don’t know what is so different about their process but never again. Also the seats were very close together."
Cons: "Worst airline ever. Not trained. Unbelievably desorganized. Both times I flew frontier were the same. 1 hor delay in both flights. Extremely long lines with no organization what so ever."
Pros: "The TSA line seemed miles long, but it went fairly quickly."
Cons: "The flight was more than 3 hours delayed which I didn't find out about until after I was at the airport. We got a $10.00 food voucher after we had been in the airport 1 1/2 hours prior to takeoff and then another 2 hours after the time the plane was actually supposed to have left. I was also told that we would be compensated for the delay, I haven't seen anything about that. My mother and I checked in together, they put me in zone one and her in zone 4, this was after I paid for each bag and $40.00 for the carry on bag. It was absolutely NOT a good experience."
Cons: "SUPER UNCOMFORTABLE SEATS, CHARGES FOR EVERYTHING, NO FOOD OR TV OR ANYTHING IN A FLIGHT OF 4 HOURS."
Pros: "Available for purchase"
Cons: "I believe water (at the least) should be offered FREE of charge, and a snack packet or crackers."
Pros: "The flight was a little rough, but we boarded and landed early. Not bad overall."
Cons: "No onboard entertainment and very limited food."
Cons: "Everything, no lack of communication upon changes, horrible flight, no accomedations for delays, the lack of knowledge for known delays. The fact I have to pay for a check in ."
Pros: "Can't beat the price."
Cons: "Airbus jet we flew both ways did not have reclining seats and service tray was only 4 inches wide."
Cons: "$10 voucher was given out that didn't work. Spent $30 on bag."
Pros: "day 1 flight from mco to ord time 555 pm fine but next day when i wanted to return home i got blasted with a message that i was secheduled for early take off at 555 i had no idea that my flite home was at 555am somewhere i screwes up ,"
Cons: "next day i went to ohare at 330pm and wanted to log in for my flite home as far as i knew time was the same 555 but this turned into 555am which i had no need for at the sales desk they gave me a new ticket for the next morning at 555am and i got a window seat in row 70 after an hour of being squesed in the seat and when i told the stewerdessi was a disabled vet she took me up front in row 7 there were 6 empty seats on hand with extra foot room and i could stretch out my injured leg i spent 15 hours in side the airport but i did get a cot and a pillow and blanket this saved my day firstname.lastname@example.org"
Pros: "Non stop"
Cons: "Paying for snacks."
Pros: "safely arriving at my destination."
Cons: "this takes no fails to a new level. a tray table the size of my hand, seat backs do not recline, no music or option for any entertainment, paying to not sit in a middle seat."
Pros: "The original price of the ticket listed on Kayak's website."
Cons: "The extra fee for a seat once I had purchased my ticket. The extra price for a carry-on once I had purchased my ticket. The disgustingly dirty cabins. The over it attitudes of the flight attendants, although who can blame them having to work for this airline. The lack of leg room for someone like myself who is over six feet tall AND the unsolicited comments from a flight attendant who said I should get a seat in an exit row or towards the front of the plane when she and I both know that those seats were more expensive. I should not have to pay for more leg room because I was born tall!!! Also, the zone system of boarding is the worst I have ever seen. No airline does this very well, although Southwest comes close, but Frontier actively makes it worse!"
Pros: "At least a beverages"
Pros: "cheap, on time, friendly staff"
Cons: "seats don't recline, no complimentary drinks or snacks"
Pros: "Boarding was very fast and smooth. The flight was very lightly filled so guests were allowed to sit wherever they wanted. The flight staff was very friendly and the plane was clean. The plane landed earlier than scheduled at the destination and we were able to exit the plane immediately."
Cons: "Seats are uncomfortable, no complimentary snack or even drink. I was aware that guests are charged for carry-ons, so I planned ahead and packed all of my belongings in an under the seat carry on."
Pros: "Great deal for short notice."
Cons: "There were two check in lines, one regular and one bag drop only. The bag drop line was three times longer than the regular check in line, and had one attendee working the line versus three attendees in the regular check in line. It was incompetence at a whole different level. Bag drop should be just that... You've already checked in, take the bag and let me go... It just made no sense..."
Pros: "They could move my seat to accommodate me. Very nice."
Pros: "The extra charges for carry on luggage and selection a seat and charging for a soft drink on the plane is a bit excessive. Reinhold"
Pros: "The flight attendants were polite."
Cons: "Delay announced of 2 1/2 hours, but posted at gate a delay of 2 hours. Passengers rushed on to plane at 9a, a 1 hour delay, then sat on plane until 10a. Plane taxied toward runway for takeoff, then recalled to gate to pick up a crew member. So, a 2 1/2 hour delay occurred anyway. A total clown show!"
Pros: "Not crashing."
Cons: "Everything is sold separately, pay for seat, pay for luggage, pay for beverage. I really wanted to chew someone out for leaving us on the tarmac 2 hours. But who? Not the crew. Horrible experience."
Cons: "Wasn't aware that Frontier does not participate in TSA pre-check. My fault for not researching more, but I almost missed my flight. Also the crew on the plane could have been more informative about procedures."
Cons: "ONE AGENT at the Ticket counter, and ONE AGENT helping her, sauntering on the floor with 2 ladies' 'carry-ons'? THen the ladies are checking credit cards, something about moving clothes from one cas to another.... I was the Next one in line, WAITING AND WAITING, 20+ minutes, and NOW THE CHECK-IN LINE BEHIND ME IS FULL!!! And these Two AGENTS are still playing with these 2 ladies. (I dare say the race card was played here!) THIS IS UNACCEPTABLE. THE OTHER AGENT SHOULD HAVE BEEN ABLE TO GET BEHIND THE COUNTER AND START 'WORKING'!"
Pros: "The crew was very kind."
Cons: "The online check-in was a nightmare. The site was overloaded and unavailable for many hours on the first leg and there was some sort of glitch with my husband's ticket on the last leg. Also, you have to check bags BEFORE you check in for the most economical rates to apply. Who in their right mind would think of that unless you have flown on this airline before? The seats were the most uncomfortable of all we have flown."
Pros: "Boarding and flight were fine."
Cons: "I did not like the extra cost for luggage and having to purchase my seats. It made the flight not affordable. The luggage took a long time to get in Orlando."
Cons: "Unable to board flight. Arrived 1 hour early.very rude agent she refused to get a supervisor.told us there was no superb.Daughter missed chemo treatment. We were told could not get on flight till Wed.This was our first time on Frontier.It was very stressful and frustrating.checked in on line rating1.0 very very poor."
Pros: "On time with boarding and reasonably courteous staff"
Cons: "Meals were not complimentary and the seating was tight. Uncomfortable to move around"
Pros: "Very friendly staff and newer slightly reclined seats"
Cons: "Everything standard was an extra cost, did t even get a free drink"
Pros: "I like the price of the tickets, but then you have to pay more."
Cons: "That we have to pay for each bag we take, pay extra to choose seats, no food given we would also have to pay and no TV or entertainment."
Pros: "The plane was new. That's probably the only thing that went right that night."
Cons: "Flight was delayed 6 hours. We had to sit on the plane for 2 hours."
Cons: "Sitting in the plane and flight was canceled, next available flight is 3 days later which filled up and then raised to over $800 . End up booking with Delta for additional $650 to get home for Easter."
Pros: "Crew was great."
Cons: "Additional charge for luggage, paying for drink,snack Should have been told in advance that carry on bag had a charge and water carried a charge. Will not travel on Frontier again."
Pros: "Initial price"
Cons: "Initial price but added on baggage,seats , and food which increased price"
Pros: "I liked having a direct flight to my destination"
Cons: "I would have enjoyed having digital plugs in our seats to access wifi during the flight. Originally booked our flight for the low fair but realized upon check-in that checked bags were $35 extra each. The extra cost of the 2 checked bags made this flight comparable to Delta. Will probably fly Delta next time so we have the "creature comforts" of Wifi and in-flight screens in each seat."
Pros: "Carew was professional and friendly. Flight was on time with no issues."
Pros: "$74 flight"
Cons: "$70 in baggage fees. 1 carry-on 1 checked-in bag(32lbs.) $16 to pick a seat. All food and beverage besides water came at a cost on 5 1/2 hr flight. Seat was awful. Hard, didn't recline even a tad bit. No wifi. Had I known this, I would have saved myself $20 in the long run and been way more comfortable on United. A really bad trip."
Cons: "The seat gave me a horrible pain in my back (just left of center through the mid to lower back) the entire flight. I couldn't get comfortable for 4 hours (the entire flight); this was TORTURE!!!"
Airlines flying from North America to Providence have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North America to Providence
Masks required on board, masks provided on flights from North America to Providence
Social distancing seating
Middle seats unavailable to book on flights from North America to Providence
Testing for antibodies, testing for symptoms for flights from North America to Providence
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