Cons: "Flight was too crowded with customers only 4 feet apart during flight IN THE SAME ROW BUT NOT IN FRONT OR BEHIND YOU. Whats the point of social distancing when you have people directly behind you two feet away"
Pros: "I liked getting off the plane"
Cons: "A flight attendant was rude to me twice for no reason. It’s the first time this has ever happened wit SW"
Cons: "The screeching noice from the broken speaker could have been fixed"
Pros: "Very efficient and friendly crews; the flights were generally on time; boarding was easy (I paid the extra for early boarding)."
Cons: "For the price, not much. Great value; very fair policies; overall really good experience."
Pros: "Flight was on time and arrived early. Crew knew what to do and made the flight run as smoothly as possible."
Pros: "SW always does a great job working to get you to your destination on time."
Cons: "The “close the doors 10 minutes before takeoff” policy seems like it needs to be updated."
Cons: "Being delayed 3 hours without any hint of remorse or compensation by staff."
Cons: "This plane was one of the older versions so it took longer to board because of the lack of overhead bin space and I felt that the seats were more cramped than normal."
Cons: "Flight was delayed 35 minutes after push back and collected cups/drinks within 3 minutes of giving them out."
Pros: "I forgot the guy's name buy one of the crew members was especially funny! Good snacks, comfy seats, solid entertainment."
No coffee or tea available on second beverage service on BOTH FLIGHTS. Announced as "coffee heater broken". (on both flights?!) Very limited food for purchase on board.
Pros: "Seating was nice."
Cons: "Built in Screens on the seats are nice. They offer tablets but the info provided on the screens like time to destination and current location as well as access to purchasing food and beverages, is always welcome)."
Cons: "The seats barely reclinedwhich is the entire reason i fly business"
Pros: "The crew was accommodating during the long delays boarding and deplaning:"
Cons: "Delays were extremely long to the destination and upon arrival no gate was available for our plane which caused another long delay."
Cons: "Flight on time and not wait 30 min on the runway to get to a gate once landed"
Cons: "This was about as uncomfortable as a Spirit flight. The seats felt like fold out chairs and they didn’t even recline."
Pros: "Crew was great"
Cons: "My ticket should have automatically added my TSA precheck number as it's part of my profile. Was inconvenient to get back in line to get it added"
Cons: "Everything was perfect, from taking off to landing, very smooth. Sweet cabin crew. Thank you for a safe flight"
Cons: "Flight delayed by 40 mins, then left 40 mins after scheduled even including the delay, no free in seat entertainment and the wifi was broken. Really not a fun flight overall. Also, please Alaska, get rid of that Cabernet Sauvignon that's sweeter than grape soda. Single worst wine I've ever tasted."
Pros: "The seat was nice."
Cons: "Offered water or Orange juice in a can due to a short flight. I may recommend no canned orange juice, due to the quality ingredients and something more freshly squeezed for health benefits. And offers coffee or tea."
Cons: "the flight was 2 hours delayed but the staff continuously kept us up to date"
Cons: "It was a 6 hour flight and I didn’t know only 2 snacks and a water were available on the plane until I got to the airport. Almost everything was still closed at the airport. We were quite hungry and thirsty."
Pros: "Jet blue flights seem generally good. Like the WiFi access to be Able to use flight time efficiently."
Pros: "It has been over 2 years and I still remember the service, comfort and atmosphere of this flight. Whatever JetBlue is doing, it works!"
Pros: "I liked the male flight attendants on my flight. They were nice and cheery and was always willing to help. The inflight entertainment and WiFi was great. The snacks were also good."
Cons: "I forgot to the flight attendant’s name but she was quite rude. I traveled with an infant who required warming up of her milk in a bottle and I would ask for hot water and she failed to bring it over. I requested hot water twice. Initially when the plane was taking off- she stated she cannot bring anything while the flight was taking off but even after take off and in cruising altitudes she did not come over until we rang the call bell and another flight attendant came over. Second time mid flight we happen to ask the same flight attendant for hot water as she passed by— she nodded her head but again never returned with the hot water. Again I hit the call button and another attendant came over and gave me water. I felt that she did not like attending to the flight guests and always seemed to give an attitude. I understand traveling with a child may be hard for others, but imagine the parents who have to care for a starving baby. The flight was also a bit too warm."
Pros: "Crew was very friendly and responsive"
Cons: "Would’ve been nice if they offer headphones. Maybe they did and I just didn’t notice."
Pros: "Love the free WiFi. That was awesome and somewhat unexpected."
Cons: "There was no coffee left on board when serving the second round - kind of hard to wake up from a 6 hour flight."
Pros: "Comfortable Mint seats. Not bad. Not cheap."
Cons: "Breakfast selections were OK. They could do better for the price of Mint seats"
Pros: "A 6+ hour flight is always tedious but jet Blue is always the best option, with live tv and a good supply of movies and snacks."
Cons: "Quicker departure, 20 minutes on the tarmac, but that’s not the airline fault...FAA Boston"
Pros: "Crew was amazing. It was the pilot’s last flight before retirement, so it was fun celebrating with him and the crew. Seats were comfortable."
Very efficient and effective. Fight crew and captain did a good job given the weather delays and turbulence…
Pros: "Very friendly thank you!"
Cons: "The wifi login experience could be improved. I purchased wifi as a guest when I had an account and had to spend extra time chatting with an agent to get it resolved. They were very helpful but having the option to login to my account at the start would be ideal!"
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "Crew was very friendly and took good care of the passengers"
Pros: "Not one of my good experiences with Delta. Two hours delay in the flight"
Cons: "Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so"
Cons: "It was fabulous as always! Thank you. I love Delta!"
Pros: "Super friendly staff, great service and delicious food. The competition has nothing compared to Delta. We’re switching"
Pros: "The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!"
Pros: "Delayed boarding but made up for lost time in the air"
Cons: "Delayed boarding"
Cons: "It was great fir a short flight. And they got me there early."
Pros: "Flight attendant Susan was wonderful. Very friendly, professional, and helpful."
Pros: "Boarding was easy and the flight was comfortable."
Cons: "The upcharges for carry on and a “seat fee”. My flight costed $100 extra!"
Cons: "We were directed to one baggage claim area and after 15 min of waiting, found that all our flights' bags were on another carousell. No one told us."
Pros: "Nothing- and it cost me $50 to have voucher issued for future flight."
Cons: "Monitors with Sun Country gate information very difficult to find, if at all. I asked several people about Sun Country and departure gate, and was pointed in several WRONG directions. Since next flight out was 9p, I decided to cancel my trip. I did investigate taking same flight tomorrow, Jul 13, and was told it was full and I would be standby."
Cons: "Use to love this airline now I only take it when I need to since we are now charged for every little thing, carry on, online check in, pick your seat, you don’t even get a little snack of pretzels anymore, only get to buy a snack for 5x more than what they actually cost. No thanks. Never again."
Cons: "Flight was determined to be 2 hours late well in advance. No e-mail, no call so we get to the airport 2 hours ahead of departure to find out we have to sit around the airport for 4 hours. This was NOT a last minute delay. This was the second Sun country flight in a row that was late. The first was a ramp gate hold for weather at the destination. Not sure why this one was late."
Cons: "Service and customer handling at MSP and JFK were very poor. This airline charges for everything, and if you select an incorrect option and over pay, then too bad... They offer no reimbursement. Buyer Beware."
Cons: "Late departure by 1 hour. Then had to wait 55 minutes at the luggage pick up in SFO"
Cons: "We were fully boarded and then were delayed 1 hour without any explanation. They also had poor in flight service and very uncomfortable seats. No leg room at all and if the person put their seat back the 5 degrees it could move, there was no way to be comfortable because the seat in front presses against my knees."
Cons: "Cramped seating. I didn't get a seat, for reasons I didn't understand, until right before boarding. On takeoff there was a loud rumbling sound that sounded like a malfunctio, which was scary. The crew was fine, however."