Pros: "Crew is nice."
Cons: "Snack options. More frequencies of passing snacks. Limited options for movies"
Pros: "Crew at JetBlue is always amazing is my number 1 airline it is the reason why i only flight in JetBlue, comfortable airplanes with an amazing staff"
Cons: "Security was ridiculous. Was there an hour early and missed flight. Then rescheduled flight was delayed over 3 hours! Employees were not very helpful or sympathetic to many customers!"
Cons: "No room in seat where this is suppose to be room. Arm chair tray tables??? Come on now... its 2019. TV was to small and poor TV quality."
Pros: "Seats are comfortable, main reason I like this airline. Crew was nice."
Cons: "The screens on the back of the seats are showing their age and the controls on the armrests are causing your neighbor to change your channel or the brightness of the screen. Letting everyone stream content to their own devices would probably be a better option, with safe charging available."
Pros: "I like the comfort of the flight and the kindness of the crew"
Cons: "I'm disappointed that my carry-on has been charged like a suitcase, that has stolen time to reach my booked house in the city"
Pros: "The crew was fabulous. They were so friendly and efficient that it truly made the experience pleasant from start to finish."
Cons: "Delayed 1.5 hours, in spite of good weather at both airports."
Pros: "The staff was very friendly and nice they made the flight Better"
Cons: "I could not recline my seat back pain and very uncomfortable"
Pros: "Love Jet Blue! Very efficient. Very professional. Roomy plane. Love the TV! Wish i flew with them more often."
Pros: "Flight to DC was good, on time, clean, pleasant crew, etc. And the flight back was mostly good, with exception of the booking and boarding issue."
Cons: "My TSA information was included in the flight to DC, but apparently omitted from the system for the return trip. This forced me to go through the non-TSA precheck even though I have paid for and am a known traveler. The flight was also late and making it later still, was the gate having to plead for passengers to check their bags as a way to avert the airline’s overbooking it in the first place."
Pros: "Nothing everyone was rude and I seemed to bother them"
Cons: "Everything from communication to compensation"
Pros: "The crew onboard was fantastic. The food was pretty good as well"
Cons: "Seat are extremely uncomfortable they are too small"
Pros: "Nothing Not happy with the airline Canceled this reservation less than a week after I booked it Would not refund me"
Pros: "good luggage space overhead - accommodate wheelie vertically like books. each seat had indiv tv screen, recent movies, usb charger, 3 prong charger."
Pros: "On board crew was great!"
Cons: "Be on time! Flight was initially delayed 2 hours, supposedly for weather, but other airlines were flying to same location with no problems. Delay caused me to be rescheduled on 3 hour later flight. When I landed, initial connecting flight was boarding so was able to run to gate and get on anyway."
Pros: "Loved the wide spacious seats"
Cons: "Would prefer to have entertainment system on a instead of using my own device"
Pros: "Great plane"
Cons: "ATC delayed us 2 hours IN THE PLANE. Luggage was delivered to the wrong baggage terminal. LAX is the worst."
Cons: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Pros: "They made a long trip comfortable with an excellent attitude."
Cons: "We barely made our flight. Upon boarding (first class) I was searching for a place to Stowe my bag and offered no assistance. Prior to the doors shutting, a flight attendant boarded our plane to catch a ride to Pittsburgh and the attendant for our flight immediately greeted them, rearranged an overhead compartment for them and stowed their bag. This while I was struggling still to cram mine under a seat"
Pros: "The crew was amazing. Very helpful to the best of their abilities."
Cons: "To start off with. Next time they change the gates, all passengers should get a email. Maybe an ounce it over loud speaker in airport. So we won't miss our flight. secondly. Our flight was stuck on msp runway for 1 hour n 45 minutes before we were able to pull in to a gate to get off. No open gat"
Cons: "Some kind of compensation to cover the missed shuttle and my time."
Pros: "The onboard crew was great and the agent at the Dulles airport who helped with my ticket was great (don’t remember her name)."
Cons: "I couldn’t upgrade my seat since my ticket is ‘restricted’ even though I am willing to pay more for another seat. I am a tall person and was assigned a middle seat for a 7.5 hour flight. Flight was also delayed getting into Munich so I missed my connecting flight."
Cons: "Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!"
Pros: "The United stewardess was lovely"
Cons: "The women in the Redmond/Bend security were less than friendly and helpful. In fact she seemed intent on delaying us for no apparent reason."
Cons: "A very rude boarding agent insulted a young man from another country who was boarding in front of me. He misunderstood that they wanted him to check his luggage instead of carry it on. The agent yelled at him and shamed him in front of other passengers. United strikes again!! Seriously folks, you suck!"
Pros: "It was a satisfying experience with United Airline from ABE shuttle bus ride (I said Shuttle) to EWR. It sure saved me the 2 hours driving during rush hour, and wears and tearS on my personal car, if you have 2 hours extra time during the day. Otherwise (If you want to save time), drive yourself to EWR and park."
Cons: "It does take up 2 more hours"
Cons: "We should be able to watch a movies without having to pay for internet or the movie what else are they gonna take away ?"
Pros: "Comfortable short flight with nice staff."
Cons: "IAH airport has the worst signage. I walked in circles looking for the exit from the terminals, and then again looking for the correct exit where my friend was waiting."
Cons: "It was over an hour late departing. The staff was rude. I will NEVER fly with Frontier again."
Pros: "Wasting my time driving a hour to the airport for the frontier manager to refuse to print our boarding tickets. And driving a hour back home. Missing my flight to pheonix. Oh I loved being met at the desk by the rude manager who refused to help us."
Cons: "How rude this manager was and how horrible the service was. We showed up to the counter at 8:01. Flights at 8:45. We could have went through security 10 times and still made our flight. Horrible service. No information. Just rude comments and refusing to help. Will never attempt to fly with them again."
Pros: "Flight was super fast and convenient. Glad to have something like this in Syracuse! Staff was very efficient."
Pros: "The flight attendants were very friendly."
Cons: "Boarding was VERY slow and not coordinated. It took longer to board this plane than international flights I have taken."
Pros: "The flight attendents were wonderful, funny, and nice."
Cons: "The seats dont recline. The tray table is tiny. They charge for non alcoholic beverages. They charged me $45 for my carry on bag. Frontier is the worst, not worth the discounted ticket at all."
Pros: "a bit better, the flight was only half full so it made the experience more enjoyable overall."
Cons: "Kinda annoying they are always trying to upsell."
Cons: "No power outlets, seats didn't recline and were very hard and close together. Arm rests were hard and hurt my arms. Floor was filthy and so were the bathrooms."
Cons: "ALWAYS a delay or flight change. They charge for EVERYTHING. They even try to get you to sign up for credit card while on board. One of flight crew chewing gum and blowing bubbles."
Pros: "Announcement made on plane was good. That’s about it."
Cons: "Crew members are like high school kids. I was on one of their over night flights. It got delayed 3 hours, but that’s not what bothered me. What bothered me was how unprofessional cabin crew were. Our flight finally departed around 2:00 am. Naturally most of us passengers were tired and trying to sleep. The light was out and I was ready to sleep. Well I was sitting one of the last rows where all the crews “hang out” and talk INCREDIBLY loud about stuff far from work related. They were screaming and laughing, and the party lasted until 4:10 am when the noisiest guy finally walked to the front of airplane. What kind of person can keep talking so loud when 23:00 flight get delayed 3 hours and all the lights were out and every passenger is being quiet? How inconsiderate is that? How thoughtless is that? And most importantly how unprofessional is it to work like that? I really wanted to tell those people to shut up but I was sitting in the middle and didn’t want to bother other passengers. You know, even if I did talk to them, people like that probably wouldn’t understand what they were doing wrong and I would waste my time anyway. So in conclusion, NEVER FLY FRONTIER. I’d pay whatever to fly different airlines."
Cons: "I signed up for special services for meet and assist and no one helped me."
Cons: "Flight could have been on time. Crew could have been nicer. Seats could have been more comfortable."
Pros: "The crew was really nice a professional. Hakunah in particular was very attentive and treated everyone with kindness and respect."
Cons: "Attempting to acquire our boarding passes on our phones was a pain. Pre-checked and then had the tickets sent to my email, but they didn't have the barcode. Also tried to use the official Spirit app and that didn't display barcode either. Ended up having to select "Print" and then screen-grab."
Pros: "Fast boarding Great seats"
Cons: "No outlet to charge phone, no WiFi for sale, seats didn’t recline"
Cons: "Huge guy that didn't fit within the seat made it a terrible ride for me"
Pros: "The price"
Cons: "Charging to pick your seats and charging for carrying on luggage."
Pros: "boarding process was so quick and Smooth . Some might say so fresh and so clean clea!"
Cons: "Y’all have the most uncomfortable seats of any airline! Head cushions would improve a smidge, but only a smidge."
Pros: "As far as flights go it was pretty ez."
Cons: "$50 carry on fee caught me off guard. I assumed it was 20 or 30...but that’s my fault for assuming."
Pros: "Flight fro Newark to Houston, a 3.5 hr trip took me 9 hours to reach due to a 4.5 hr lay over in Ft Lauderdale. Why even devise such combos?"
Cons: "Longest ever domestic layover"
Cons: "The seats are so hard and too close to the seat in front of me. It was hard to read the paper. My but was soar after 40 min. and the flight was 2hr.and 40 min."
Cons: "Cancelled-no crew. Same thing happened To me six days ago on the outbound leg and to my niece yesterday."