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Pros: This is always a quick flight. They usually only serve OJ and water, but the time goes by that it doesn’t matter!Read more about Alaska Airlines
Pros: This is always a quick flight. They usually only serve OJ and water, but the time goes by that it doesn’t matter!
Cons: WiFi was on and off the entire trip
Pros: Crew was fantastic!
Cons: Thank you
Cons: Delays galore
Cons: Forced us to check our bags. Moderate delay at the gate as they did not pull up close enough to the gangway…
Pros: In seat entertainment. Great crew.
Cons: An hour and 15 minutes late departing
Pros: crew was great
Cons: travelers needed to listen
Cons: Flight delayed due to non-working APU, had to wait for another gate due to late arrival. 8:25 scheduled arrival, now at a gate at 9:54.
Pros: The individual checking folks in at RDU was extremely positive even after the flight had been delayed for hours. The flight crew was very positive as well.
Cons: The plane had just been cleaned so smelled strange on arrival. It would have been better had we not been delayed for hour after hour, then delayed to get to a gate even once we landed.
Pros: The flight attendant
Cons: Flight was delayed almost 2 hours and when we finally boarded, we were delayed almost another hour because the lights weren’t working. I was trying to get home with my twin two year olds so they could see their grandfather who has brain cancer and not much time left. Besides the very nice flight attendant, it was probably the worst flight experience I’ve had.
Pros: Smooth experience
Cons: Gogoinflight wifi can be erratic
Pros: Crew were friendly
Cons: Entertainment system down.
Pros: On time, not bumpy, new chocolate snack, clean, easy boarding -- you did it all!
Cons: The landing was like a beginners practice landing.
Pros: Flight was on time.
Cons: Unremarkable customer service. Very 'blah.'
Pros: The Alaska crew were great even with a full aircraft and some rowdy kids. Everyone got along
Cons: They can’t regulate temperatures in the front half of the plane. Don’t fly Alaska anymore.
Pros: Crew was great. Gogo flight entertainment was very good. Boarding was quick and easy.
Cons: I upgraded to row 6 because I thought it would be more comfortable. I have now learned that the seats in row 6 are narrower due to the tray having to be the flip up type housed in the arm rest. This makes the seat narrower and quite tight for sized large people. 5 hours is a long time to sit in an uncomfortable seat. It did not compensate for the slightly longer leg room.
Pros: Staff go above and beyond to be friendly and they truly do have a serve with a smile attitude.
Pros: I felt a great pleasure that there was a changing table in one of the bathrooms. This made things so much easier with a child. The staff was friendly for the most part and allowed us to stretch.
Cons: The stewards dropped empty plastic cups on me three times and never once said sorry. It was kind of odd from a customer service aspect.
Pros: The flight crew was incredibly sweet and helpful; one of them even gave me their personal TUMS when I said I didn't feel well.
Cons: The flight boarded 30 minutes early; I arrived to my gate at the time of when my ticket said boarding started, but they were already calling final boarding call for my flight. I completely panicked. The plane was clean but the seats are very close together and there were no complimentary snacks- even though it was a 6 hour flight. On my flight back from Seattle on Delta, we got a complimentary meal AND a complimentary snack. I was expecting my Alaskan flight to be better based on everything I'd heard from friends, but my return Delta flight showed Alaska up; it was a spacier plane with way more food offered.
Pros: I love the service! Incredible flight attendants. On time take offs, early arrivals, so many entertainment options. Clean flight! Friendly service!
Cons: They seemed to be having trouble deciding exactly who was on the plane and delayed the flight about 1/2 hour
Pros: Flight good and luckily for passengers, not full so more space!! Bought hot meal, and was good .
Pros: Free beer and wine
Cons: Small plane. Loud.
Pros: The crew were fantastic and they offered me wonderful tea.
Cons: No entertainment.
Pros: Little bit more leg room in the Premier seats. Not sure if it was worth the extra cost though-$69...little more legroom, kinda early boarding, a teeny, tiny snack box and free alcoholic drinks (drink service wasn’t speedy so you maybe got a chance for 2).
Cons: It was a long flight. No fault of the airline, just a long flight. The food is ridiculously overpriced so you should plan ahead for your own meals.
Pros: All generally went well
Cons: No free beer or wine :(
Pros: Everyone was so friendly and helpful. There was a half way blind man sitting behind us and they made sure he had everything he needed the whole flight. I wish Alaska flew everywhere because I would never fly anything else.
Pros: Flying from the East Coast to the West Coast can be painful, but the airline provided access to free movies & TV shows. The flight attendant making the announcements was entertaining and engaging. She was a good presenter, even when giving directions. The seats were also comfortable, and we each had a charging port at our seat. It was very convenient and thoughtful.
Cons: The free coffee flavored biscuit/cookie was not particularly tasty and a little too dry. Maybe they should consider another cookie option or offer an alternative snack.
Pros: Friendly staff, complimentary beer. Fast boarding and bag check!
Cons: Hot, muggy plane.
Pros: A short flight.
Cons: The flight was delayed
Pros: From the time I went to the Alaska air section of the Seattle airport I was greeted with smiles and help. The crew on my flight were very friendly and professional. They went above expectations to assure I had a nice flight.
Pros: Good flight crew. Good beer!
Cons: Walking in the "rain" - actually the wind
Pros: non stop flight
Pros: Plane was clean and we landed safely.
Cons: No seat assignment until after plane was boarding. Had no choice but to sit next to bathrooms. Plane was loud and uncomfortable.
Pros: Over all our trip was great. We had early boarding, the flight attendants we're very helpful. They checked to see if you needed anything thru the entire trip. The food was good. Both flights were on time.
Cons: Nothing, everything was great.
Pros: Not a lot of people. Was able to have my own row. Enjoyed the cheese it's and beer. Staff was nice
Cons: Lots of delays due to faulty aircraft. And no entertainment on the flight
Pros: I got there and home safely. Relatively smooth flight both ways. Liked the fact we were on time, or even early.
Cons: Flying in general.
Pros: Alaska Air has awesome employees!
Cons: Flight was delayed 40 min.
Pros: Free texting! Friendly staff.
Cons: Flight was very warm
Pros: Everyone was incredibly friendly!!
Cons: Screaming 2 year old. No one can control that....
Pros: Appreciated the outlet at each seat to easily charge phone/ tablet. Often not enough time seated in airport to allow much charging. Pilot got us to destination almost 30 minutes early, so that was also nice.
Cons: I absolutely hate having to pay for even the 1st checked bag. 1st bag should fly free; I have to remember to take Southwest whenever possible in the future to avoid that added cost! The baggage fee added $100 to our roundtrip cost, thus making it MORE expensive than my usual others.
Pros: Pilot was always keeping everyone posted about time and turbulence
Pros: Fairly new plane
Cons: The two people next to me each had a loose chihuahua. The plane was full and there was no other seat available.
Pros: What a nice surprise to get a drink and a snack.
Pros: They suspect the tail of the plane scraped the ground on take off. We hit severe turbulence just after take off that cause the plane to lose cabin pressure. We were routed right back to RDU. After a check of systems we were put back on the plane.
Cons: There was not much of a vote of confidence that getting back in the plane was a good idea but just the best option at the time! They could have communicated better and more professionally.
Cons: Bc it was a smaller, older plane, I could not Charge my phone. The seats were to snug. I always get a window seat, but there is an unnecessary divider/handle below the window which made my flight quite uncomfortable.
Pros: Overall a good flight in and out
Pros: Not much
Cons: Crew kept bumping me in flight. Deplaning took too long.
Pros: Smooth flight. Crew friendly.
Cons: More leg room
Pros: Amazing Crew, Entertainment and Comfort.
Cons: Hot meals served in First Class as opposed to just snacks.
Cons: Crew was unfriendly and flight was 2hrs delayed
Cons: After 1 hour, still sitting on the tarmac waiting to get to our gate.
Pros: I liked the free "meal". I chose the cheese. Reminds me of airlines 15 years ago.
Cons: Main cabin is not built for people 6 feet tall. My body feels awful after sitting in those seats for 5-6 hours. Reclining causes the seat to shift forward, creating even LESS leg room!
Pros: The crew on this flight was amazing, and boarding was right on time.
Cons: It was pretty hot on the airplane. Could have regulated the temperature a bit better.
Pros: Boarding was on time and we arrived early. The staff was also very friendly
Pros: Nice smooth flight.
Cons: Tiny seats. No entertainment offered.
Pros: The landing was super smooth! Compliments tip the pilate:-)
Pros: Atlanta airport was busy and we circled for 30+ minutes, which nearly caused us to miss a connecting flight (customs and all). The Delta pilot was good at communicating with the passengers though.
Cons: No room to move, too hot, no sound when trying to watch movies.
Pros: Crew was very nice.
Cons: Long delay with vague explanations why.
Cons: Nothing, keep at it
Pros: Crew was amazing and friendly. Flight was on time.
Pros: The on flight entertainment was good
Cons: Sleeping was too uncomfortable
Cons: No video screen
Cons: There was a mechanical delay and I ended up missing my flight. Even though I arrived 10 minutes prior to departure.
Pros: It is good to be able to go straight to Paris without connecting.
Cons: Boarding was a bit slow.
Pros: Everything! Flight-Flight Attendants-Peanuts-Coffee-Pilot
Cons: I’d love to have a free fruit or veggie snack. Just a small bag
Pros: Quick flight
Pros: Crew was kind and responsive.
Cons: Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty.
Pros: Nothing cause it didn't happen
Cons: The fact that my flight was delayed so it didn't matter because the flught was delayed all the way til the next day.
Cons: Friday when I supposed to depart at 7:21 am my flight was delayed to 6:00 pm and yesterday when I supposed to depart from New York at 7:21 pm my flight was delayed until 11:20 pm was horrible! I never again i would took Delta because I call a day before my departure to see if they would help me changing my flight by morning and they couldn’t they told me that i have to pay $300 dollars.
Cons: Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment.
Pros: Nice ride, entertainment available and arriving a little early was a plus.
Pros: The flight is short and easy.
Cons: I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset.
Cons: could be cheaper
Pros: Quick, efficient, affordable!
Pros: Nothing at all.
Cons: The fact that this is the second time I’ve been stranded at my layover city without a flight out. Also, the second time I had to rent a one way car and drive through the night to make my morning meeting. United is the worst.
Pros: Very comfortable
Cons: Nothing, besides the flight was slightly delayed but not by long
Pros: See above
Cons: See above
Pros: Plane nice and comfortable
Pros: Flight all left on time and actually arrived early. Nice to have free movies, shows, etc. Good selection of current stuff
Cons: Seat spacing width is too narrow. Knee room was good as we had an exit row.
Pros: Flight attendants were friendly.
Cons: Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm.
Pros: Crew was very friendly and gave great service.
Cons: Legroom was poor, Im 6' tall and my knees were rubbing the seat in front. Flight was full so no alternate.
Pros: On time. Good customer service. Easy route, no hassles.
Cons: Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation.
Pros: Updated plane, movies are old but a verity
Cons: Lost two pieces of luggage
Pros: I'm 6'6" and used to having my knees jammed hard against the seat in front of me (right into the metal frame). The knee room on this flight was better, they weren't even touching the seat!
Pros: Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great.
Cons: Wifi not working
Pros: The flight attendants in this flight were amazing. By far the best I have had in a very long time.
Cons: Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline.
Cons: Delayed and crews attitude. Also being seated next to someone when the plain is half empty
Pros: The crew & my seat
Cons: The movie offerings & the snack offerings.
Pros: Flight attendants were very nice
Cons: Overbooking flights
Pros: Having window seat
Cons: Everything was fine
Cons: The customer service desk!
Cons: Slightly more leg room
Pros: The seats were comfortable, the crew was nice, and good movie selection
Cons: Vegetarian option for food
Pros: quiet, comfortable. good food in first class
Cons: people with "emotional support animals" should board LAST, not first
Cons: Plane was very delayed, Crew seemed very inexperienced, and the plane had a maintenance issue after boarding as well. Overall, this was a very poor experience.
Pros: plane was very nice and roomy, crew were friendly and good service
Cons: We didn't leave on time, so an on-time departure.
Pros: Our attendant was simply the best I have ever had the pleasure of flying with.
Cons: Everything was perfect.
Cons: No room for long legs. Seats too close
Cons: Flight attendant was exceptional.
Pros: Seat extremely comfortable.
Cons: We sat waiting a few minutes after everyone was onboard.
Cons: Flights were crazy, our plane was delayed over an hour while we were already boarded due to low fuel. We also circled around the air which caused at least 13 other people to miss the connecting flight to Vegas by three minutes and they could not hold the plane.
Pros: Crew on board was nice.
Cons: Boarding was very unorganized. I thought families traveling with kids would get priority boarding before main cabin.
Pros: The crew was great. The plane was. It comfortable. There was no entertainment. Boarding was horrible. The manager was rude and made a snide comment to my husband while we were boarding. Then he yelled at an AA employee in front of all of the passengers boarding and kicked out from behind the desk.
Cons: Manager on duty could’ve been more tactful and professional.
Pros: Crew was good.
Cons: The seat was tiny. It took forever. I hate you people.
Pros: Greets you nicely, on time, caring staffs
Pros: Easy boarding crew was friendly
Cons: Flight was late
Pros: Boarding was fast and efficient.
Cons: Takeoff delayed 1 hr entertainment system in my seat didn't work asked crew 2x to assist and they ignored me food was poor, I'd rather have a cookie and a bag of almonds
Cons: Missed connection
Pros: The crew was nice
Cons: I flew American four times in 7 days, every flight was delayed. delay times varied from 90 minutes to over three hours. Fog in Chicago was beyond anybody's control, but the other times were not weather related, I recently flew frontier Air and their flights were also late. I jinxed myself by stating I never have this issue with AA. Great job at proving me wrong. I flew a good bit last year and these issues didn't start until after the new year., Thank you for your time.
Pros: All went well the St
Cons: Need more leg room
Cons: Very narrow seats
Pros: Short flight; no food or entertainment on board. Wish more airlines and airports would consider direct to ILM! Great airport! Leave a little early and arrived early!!
Pros: Going down stairs to tarmac in CLT was very difficult for this old lady
Cons: You lost our bag and our original flight was shrunk. Our seats booted without warning. Late to our conference in Arizona.
Pros: The flight was comfortable with good food and movie options.
Cons: Being in the last row, the deaf didn't recline much and I had difficulty sleeping. Also, I was not informed on the ticket that this particular international flight only allowed one free checked bag, not two, ad got stuck with a $100 extra baggage fee.
Cons: We did not get on this flight because AA's scheduled it 90 minutes after landing from an Int'l flight. Why don't airlines schedule a minimum 3hours between Int'l-domestic connections. half the plane was stressing and freaking out about missing their connection even though the plane landed on time. "AA is not responsible for customs/security delays". Well, your customer service agents would have a lot less work if you didn't have to reschedule 100 people per flight. The time the plane drives/parks at the gate, you get off the plane and make it through customs, get your bag, recheck it (if need be, we didn't this time though), get through security and get to your gate, you'll be the luckiest person in the world to do that in less than 90 minutes.
Pros: Friendly crew (not specting it from AA, confortable seat and excelent entertaiment.
Cons: Ticket was sold like BA and nwver told is operated by AA and vueling, not friendly staff at check in, They didnt wabt to check my luggage all the way to AMS because of the short conection (why you sell a ticket like ke this if is bot possible) didnt get the second boarding pass.
Cons: I can't rate it because they canceled my entire itinerary without so much as an email. I did not take my flight to Wilmington via my original flight. I had to book another flight because the change fees were too expensive. I did not know that my return flight to Denver had been canceled until I was checking in a few hours before my flight. I was told my ticket had no value. Awesome! It really stings that I then had to book a new return flight, and because I am a teacher who makes about $23,000 a year, I had to book the cheapest flight, which was with American. I do not plan on giving them any of my hard-earned money in the future if I can help it.
Pros: Seemed to have more leg room than average. Generally fine. I got to my destination without incident, and that is the most important thing! But flying today is awful. Uncomfortable, unpleasant, stressful, etc., all so the airlines (and their CEOs) can make millions.
Cons: Crew was "all business" -- not many smiles. They offered the usually .5 ounce of pretzels or two cookies. Passengers routinely asked "can I have both?" and the answer was routinely: no. Really? My $300+ ticket isn't worth pretzels AND two cookies? Seems silly. And, you know that have BOXES of these free snacks.
Cons: Food is horrible Change seats without notice
Pros: Staff was wonderful.
Cons: Gate agent said there was a maintenance problem that just needed maintenance to sign off. Over heard maintenance work while boarding that could not get message on computer of problem. Pushed back and sat on tarmac for 10-20 minutes as pilot said they worked through maintenance issue.
Cons: The plane crew was great. The ground crew in Paris was terrible. They were so rude and unhelpful.
Cons: The flight attendant continued to serve alcohol to passengers (employees of TomKats catering - they screamed it throughout the flight) that were drunk and belligerent. Her poor judgement, and their complete lack of control, made the flight miserable.
Cons: Bumped me out of exit row. Seats would not lock in place and there was no wifi on flight. How in 2016 can an airline not have wifi on a flight from PHX to PHL.
Pros: Polite and professional:-)
Cons: Our flight attendant was brusque, not very nice, and couldn't understand her on the announcements
Cons: El vuelo partió casi 1 hora de retraso lo que significó que debí correr para alcanzar mi siguiente vuelo.
Pros: Left on time arrived at destination early
Cons: Stewardess didn't smile was abrupt impatient
Pros: On time. Friendly crew. Good price.
Pros: the flight was on time
Cons: the plane was small the plane was not comfortable
Pros: The price is competitive. On boarding was ontime. Though the flight was redirected to Omaha due to bad weather in Kansas City, it was only an hour late than the scheduled arrival to Kansas City.
Cons: The WiFi was not as expected. In flight entertainment is null. Snack would have been better.
Pros: The flight was great. There was free in seat entertainment with tons of movies! The flight attendant gave me free fruit & cheese plate to go with my wine. Great service, easy fast boarding & the flight was early!
Cons: Not updating flights at the airports or apps, our 3 flights that we tried to take to get us home were canceled I had to fly stand by ALL day Saturday, went through security three times, and have been standing at a ticket counter for ANOTHER DELAYED flight. I am disgusted and will NEVER fly American again and will let friends and family know to fly SOUTHWEST
Cons: They left on time with 46 pax and took over a 2 hour delay. Then my bag did not show up.
Pros: The crew was super nice and helpful. They made an effort to answer any questions the passengers had. They made the flight home very enjoyable. I plan to fly with Allegiant again.
Cons: Absolutely GREAT!!!
Cons: We had a 40-minute mechanical delay.
Cons: Reclining seats would be great!!
Pros: Florida was amazing. The people were very friendly.
Pros: Comfortable and inexpensive tickets
Cons: It was all good!
Pros: The actual flight was comfortable and the crew was good.
Cons: Flight time was pushed back a few weeks ago. Slow boarding process so we landed about 30 min late.
Pros: Everything was perfect. New plane, super clean!! Even though the seats don't recline, they're still quite comfortable. I love how wide the aisle is...people have plenty of room to move around.
Pros: We finally got to our destination
Cons: Uhh not boarding and then the pilot coming on and saying "whoops we have to deplane since the weather is bad." Really? Why not just delay boarding instead of putting everyone through that. Terrible experience
Cons: Seats were not comfortable
Pros: The crew was great. We left on time and arrived on time.
Cons: I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free.
Pros: No The crew was not friendly at all
Cons: I honestly am angry that I was charged for things others where not.This is ridiculous
Pros: I finally got home
Cons: We took off 3 hours late. No transparency about what the delay was or how long, they just kept stringing us along 30 minutes to an hour at a time.
Pros: The plane, the crew...
Cons: Seats wider
Cons: Short flight
Cons: I cancelled this flight and somehow it doesn’t show in your records and now I cant find the cancellation.. I am not in Orlando.. last time I will use Kayak.
Pros: Great flight
Pros: The staff was friendly
Cons: The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable.
Pros: The check in was fast and painless.
Cons: It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant
Pros: The check-in line moved quickly and our representative was very friendly and encouraged us to download the app rather than pay for boarding passes. Good experience all around
Cons: Seats are hard
Cons: 4 hours late. No explanation. I have flown Allegiant 3 times. Late twice.
Cons: Allegiant Crew were very snotty and sassy... bossy even, like they were all having a bad day. The flight itself felt like we were falling out of the sky the entire time. Up and down up and down. Seat back tray tables were extremely small.
Pros: Quick non stop.
Pros: Crew was friendly, seats were very tight. Have to pay for water.
Pros: terminal small and easy to navigate
Cons: flight was late because of a "valve issue" in terminal, then on the plane pilot tells us its a computer issue and just needed to "reboot" plane computer because it's a computer with wings. Not sure if either of those reasons were true.
Pros: Smaller airports make travel easier, and more relaxed. No frills--to get even water on the flight you'll pay for a bottle. Personnel all tend to be friendly and helpful. With Allegiant I've learned to pack lightly and plan travel carefully. It's been worth it as I have been able to see friends and family more often. We even took an impromptu vacation this year when we found a great deal on airfare.
Pros: Easy to book. Easy to check in. Inexpensive. Flight on time. No frills flight, which in my opinion was great. I have no complaints. Overall a great experience.
Cons: No complaints
Pros: On time and very efficient
Pros: The price was unbeatable, especially if you don't pay for a checked bag, carry-on, or a soda on the flight. Very smooth flight as well.
Cons: The plane interior looks like it was gutted, then fitted with hard, plastic seats. No headrests, no privacy for the flight attendants. Everything costs extra.
Pros: I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up.
Pros: Cleanliness, friendliness, on time.
Cons: Charging for drinks and snacks snacks..
Cons: Flight was delayed almost 3 hours and the plane itself was noisy.
Pros: Cheap fare
Cons: High baggage fees. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. Seats don't recline.
Pros: Flew 2 different legs with Allegiant, both of which were delayed for maintenance stuff. 2nd leg, we sat in the plane for an hour waiting for a maintenance guy, so my wife went to the bathroom. No toilet paper! When my wife asked about it, she was told "we won't be getting toilet paper for this flight." Inexpensive is one thing, but...dear lord!
Pros: The crew was plesant and helpful.
Cons: The flight was delayed 35 mins. Then we couldnt get luggage when we arrived because of lighting. We were told to go one place and our luggage was taken somewhere else.
Pros: Crew was great and handled the delay well. Definitely worth the 6 bucks each way to get the seats with additional leg room.
Cons: This the 2nd time I've flown from Punta Gorda to Indy in the last month and both times the departures were delayed because of mechanical issues. No vouchers offered + no free anything offered = Bad customer service model. This airline also charges for carry-ons.
Cons: Two out of three bathrooms out of order
Pros: No lay overs
Pros: On time. Courteous stsgg. Great price.
Cons: All was great
Pros: Crew polite, clean plane
Cons: Late, delayed. Price deceptive, extra charge to reserve seat and carry-on bag.
Cons: They booked me and two others for the same seat
Pros: STS ground crew waived goodbye. Love a small town airport
Pros: everything was organized, friendly and right on time
Cons: seats are an in thick. also, too much talking!, why do you need to tell people abc are on the left, def rt three times? they re marked and a few tines not to queue by the bathroom? and in and on... after the safety fdrill, pipe down, its annoying!
Pros: friendly crew clean plane, speedy service
Cons: Flight was delayed an hour for "paperwork". Can't be helped by the crew, but an administrative errors are just as bad.
Cons: Seats were made of stone.
Pros: Never got there. We are still in the Dominican Republic where United Airlines abandoned us.
Cons: They shouldn't have abandoned my family in the Dominican Republic.
Cons: Counter at Asheville, point of origin for the flight, was unattended at recommended arrival time. Attendant, when he finally appeared, seemed, to this traveler at least, unengaged, abrupt, even rude, certainly not as welcoming and helpful ad other UA counter attendants at busier airports and at more demanding times. The word lazy comes to mind. The same individual handled the gate. His demeanor there was similar. If it is UA policy to leave counters unattended, an explanation should be posted; if present policy requires one individual to handle counter and gate duties, perhaps more help is needed. This experience, all the more frustrating when a passenger ruses early so as to comply with recommended arrival and boarding times, combined with the fact that the incoming flight significantly delayed AVL to Washington depart setting the tone for a mostly mediocre experience crowned by a painful trek from terminal A to terminal C to catch the connection to PVD. Not a best effort by UA. Outstanding flight and cabin crews saved the day.
Pros: Seat space
Cons: Better full wifi
Pros: Boarding was fast and landed on time.
Cons: The temperature was too cold to get comfortable. I had on a jacket and a blanket, drank hot tea and still managed to get a cold after leaving the plane. Also the food wasn’t good.
Cons: Flight was delayed by 2.5 hours.
Cons: Flight attendant was not helpful with large package
Cons: Flight was cancelled
Pros: Smooth and easy flight.
Pros: Excellent landing
Pros: Cookie served was nice. Short flight, All was acceptable and very nice.
Cons: No entertainment to rate. Checking in was a confusing process.
Pros: Love this direct flight! So nice!
Pros: Never made it to Denver
Cons: Over two hours delayed. Had to carry on carry off my bags that were heavy. Messed up my schedule. Had to incur extra charges at San Diego destination due to the inconvenience.
Cons: Baggage took forever. . Caused a lot of confusion if at right claim carousel. Over 30min & counting....
Pros: All went well
Cons: Nothing :(
Cons: Flight delayed appropriately due to weather but staff at United gave out misinformation and apparently not able to keep apace with information some of us passengers finally accessed online from United. The Asheville airport is small and the only restaurant closed - so for 4 hours we were left with no certainty, no food, and incorrect answers. Perhaps it is because airport is small, or the particular staff people were unable to focus. Flight itself was great.
Pros: On time
Cons: Paid entertainment
Cons: Very uncomfortable seats
Pros: Upgraded to first class which was great.
Cons: Had to change planes. Entertainment did not allow me to play movies. I could view the trailers.
Pros: Flight crew did everything to make sure you were comfortable.on both legs of my flight, I think United airlines is doing a decent job. I had no issues or delays
Cons: The seats are just to close together
Pros: Friendly service! Good legroom
Pros: No problems on the way home.
Cons: Our flight was canceled and they did not notify us
Cons: That i sat grounded for an extra 45min over Fuel discrepancy.
Pros: Delayed to Albany 2 hrs, no compensation, not even a beer!
Pros: The seats were soft. The convenience of flying out of Asheville was great.
Cons: We sat on the tarmac for 45 minutes waiting. When the captain spoke, no one on the plane could understand a word he said due to the poor speakers, his accent?, and he spoke too fast. I nearly missed my connection in Chicago.
Pros: I liked kayak, recommended by a friend and my new booking application. Thank you.
Cons: I didn't arrange for travel or fly this flight. My email was entered by someone else by mistake.
Pros: Cabin and cockpit crews great. "Food" = small bag pretzels. Entertainment was available, but too expensive. Did not observe anyone buying it. More leg room than previous flight.
Cons: United wi fi did not work during either flight. Phone service only worked on the ground,
Cons: I checked and paid for my luggage and alpt of peoe with carry on luggage had theirs checked for free. Totally unfair
Pros: The crew was great.
Cons: We were boarded on a plane that was missing a part and sat for an hour and a half. Then we were taken off that plane and put on another with no money back or any sort of sorry. Had to miss work that night so it cost me money out of pocket.
Pros: Nice easy one. Quick flight, on time, no issues.
Cons: $6 for one hour of TV is ridiculous
Pros: The flight was smooth and we got in to BZN a little early, which was great.
Cons: I really disliked the check-in process at the airport. I do not fly very much anymore and the whole electronic system baffled me. The check-in folks were not very helpful and seemed impatient with me.
Cons: Seats are crammed up against each other and little leg room plus I am short!
Pros: Boarding procedure and crew were excellent!
Pros: Friendly service.
Pros: Everything was on time, crew was friendly.
Cons: In order to upgrade to economy plus or first class, it would have cost more than my round trip flight. Flight left late and arrived late.
Cons: Delayed and got downgraded
Pros: I missed my flight with Alligent due to an overturned tractor trailer and they couldn't do anything to help me (I'll never fly with them again) and I had to book a last minute flight with United, very easy just pricy due to last minute. Thanks!
Pros: Crew were fine.
Cons: Twelve hours of horrible delays, missed connections, and running through airports due to poor aircraft maintenance and mechanical problems. Will never fly United again if I have a choice.
Pros: She was very friendly and on task.
Cons: Nothing. She was great.
Pros: Things were quick and well organized for this leg; seating, departure, etc went quick and smooth.
Cons: No snack :( not much for beverage option :(
Cons: The plane was so cold that my feet literally went numb. I had to run through O'Hare to get to my next flight.
Pros: Pilot was very happy and friendly! Very informative throughout flight.
Cons: On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 40 times by other passengers and flight attendants.
Cons: Weather delay but then sat at the gate for nearly an hour waiting for "fuel". Give me a break! No update as to why we were waiting, just said we would leave in 15 min an hour before we left.
Pros: Flight left on time and arrived on time. Crew was great. Pleasant and professional.
Cons: No gluten free complimentary snacks offered. Cabin has too bright for a night flight.
Pros: I experienced absolutely no problems before/during after my flight. Everything went smoothly. I wish every flight ran as smoothly as the two flights I took that day.
Pros: Good flights & being on time
Airlines flying from North Carolina to Bozeman have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Carolina to Bozeman
Masks required on board, masks provided on flights from North Carolina to Bozeman
Social distancing seating
Middle seats unavailable to book on flights from North Carolina to Bozeman
Testing for antibodies, testing for symptoms for flights from North Carolina to Bozeman
Waiving of change fees. Search flexible flights from North Carolina to Bozeman
Bozeman (BZN)United States