Find cheap flights to Bozeman

Pros: "Alaska Airlines continues to do it rite! To my surprise, while checking in my 60 lb bag of surfboards, I was only charged $25, not the already low price of $75 I am usually charged. This new discounted price enabled me to save $100 round trip on board charges. Unlike other airlines that charge $100 Per surfboard, Alaska Airlines has implemented a program that serves the sports enthusiasts. From surfers, golfers, hunters, fisherman, and so on. Our gear goes with us for a fantastic price. Also, the food is actually pretty tasty too & the flight attendants treat you well."

Pros: "Comfortable seats, lovely flight attendant, nice snack which thankfully were not dried pretzels"
Cons: "No hot water for tea"

Pros: "The atmosphere was good, staff were professional and overall care for customer was good like the way it should be. Also very comfortable lots of leg room."

Pros: "Great steward"
Cons: "Instructions over loud speaker...difficult to understand."

Pros: "outlets at every seat to charge your devices roomy plane and seats friendly staff"
Cons: "had to pay for wifi no food"

Pros: "Not a lot of people. Was able to have my own row. Enjoyed the cheese it's and beer. Staff was nice"
Cons: "Lots of delays due to faulty aircraft. And no entertainment on the flight"

Pros: "Friendly. On time. Clean plane. No complaints."

Pros: "The flight left on time and actually landed slightly early! Easiest check in that I have experienced in a very long time even at a busy airport such as LAX. The little feature of having a "repacking table" was very useful! I've never seen that before in the ticketing area."
Cons: "What I didn't like was mostly out of the crew/airline's control. There was a cranky baby and the person seated in front of me was very fidgety which caused my tray table to move, spilling my drink. I've been on a flight where so many people get up and walk. I was on the isle so the often bumped me."

Cons: "Poor seating and delayed flights ."

Pros: "The entire on line checking in process including self bag tag was easy and bag drop was efficient."
Cons: "Initially I had problem with on line checking in. So I called help as was suggested. But the agent was not helpful or resourceful in solving my problem. So I said goodbye and tried it again from beginning and it worked."

Pros: "Everything! The staff is friendly, boarding is fast and easy, even the website and app are easy to use and convenient"
Cons: "Nothing"

Cons: "I wish there were more meals. My wife and I tried to order items but they were often sold out."

Pros: "Personable and friendly staff, didn't keep waking us up"
Cons: "Half hour taxi prior to departure"

Pros: "This was my first flight, and everything went off uneventfully. Thank goodness. The staff was friendly and helpful. The boarding process was smooth, and the seats in coach were comfortable for my XXXL behind! Very enjoyable, bucket list experience."

Pros: "Very friendly staff, good service"
Cons: "No complaints"

Cons: "i didn't like the fact that we did the plane did not take off on time from LA making the arrival time very late to DC."

Pros: "Love it. I'm going to continue using it"
Cons: "They forgot our row, and the flying attendent was a little on edge"

Pros: "Flight attendants were so helpful."

Pros: "They worked really hard to help me get home when my other airline wouldnt. I love Alaska and will no longer fly anything else"

Pros: "The option to upgrade to first class for a reasonable price"

Pros: "Alaska did give us meal vouchers and a flight credit at least"
Cons: "My flight was delayed over and over with no helpful solutions. I had to purchase a flight with delta to make it to Portland in time for my best friends wedding. It was completely ridiculous."

Pros: "Great flight overall."

Pros: "Nothing"
Cons: "No pilot. I thought y'all merged with virgin so why no pilot."

Pros: "Cookies, drink options, nice flight attendants"
Cons: "Very uncomfortable seats"

Cons: "Flight delayed 2 hrs, was then arriving in the middle of the night. Very cold air on during flight and bright cabin lights on most of flight."

Pros: "My movie and drink."
Cons: "Boarding was horribe. When my flight from Dallas landed at LAX a passenger in front of me began seizing, everyone just moved and I went up to help I am a NCMA I have traing in this area, the flight attendant was rude and told me i didn't know what i was doing and to sit down. So i sat down. Waiting for EMS to get there delayed deplaning which is understandable. However when I got to my gate to board to Portland, I was told that due to not being there on time they gave away my seat. She was very rude. When I began crying, pulled out my phone and asked for her name and supervisor she magically found me a seat but it wasnt the economy we paid for."

Pros: "This was our first time using Alaska Airlines and they were great! Checking in online was easy. Flight attendants and other staff were friendly and seemed to have your best interest in mind. My husband and I had a 20 hour layover in LA coming back from Costa Rica and we asked if we would have to pay another fee to recheck our bag for the second flight. They were very understanding and waived the fee since our overnight stay in LA was technically a layover and we had previously made the whole reservation for both flights at once using their company. Overall we liked our experience with Alaska and would definitely use them again!"

Cons: "I didn' t like that the Alaska Airlines lounge doesn't have more food options"

Pros: "What a nice surprise to get a drink and a snack."

Pros: "Too ezpensive"

Pros: "Nice landing on windy day."
Cons: "We were delayed 35 minutes leaving the gate. At one point the pilot said there was another airplane blocking our path. LAX is the worst airport. When we arrived our luggage was delayed 40 minutes."

Cons: "Bc it was a smaller, older plane, I could not Charge my phone. The seats were to snug. I always get a window seat, but there is an unnecessary divider/handle below the window which made my flight quite uncomfortable."

Pros: "Great staff!"
Cons: "Difficulty accessing seating. By the time we were able to access the chart all 4 of us had seat assignments all over the plane. We had to upgrade to sit together. And we made our reservations back in January!"

Pros: "Direct flight and ease of boarding/unboarding/"
Cons: "On my return flight, the seat did not recline."

Pros: "Smiling service onboard, on-time departure"
Cons: "Slimline seats on the newer 737-800. Torture seats. The most uncomfortable seats. More and more common in steerage class. Alaska was one of the last holdouts. No more. Never again. Adieu."

Pros: "All good in Alaska air!!! Would fly them again no problem."

Pros: "Semi comfortable seat"
Cons: "No in flight entertainment, overcrowded, not enough storage room for bags"

Cons: "I was asked to move to a different seat in order for a family to sit together. i was happy to do so however i was at the very front of the plane where the restroom was and where the flight attendant was messing around with all kinds of cabinets and drawers the whole time. I had already been awake for 20 hrs traveling and that seat was so loud i couldn't sleep. it was also FREEZING and i was trying my best to wrap up in my scarf but I was surprised the flight attendant didn't offer a blanket. Why was it so cold??!?! My other flights were if anything warm but that flight was miserable."

Pros: "Terminal and flight crew were amazing!"
Cons: "No complaints."

Pros: "Is away more space in the seat than other airlines"
Cons: "The snacks away to poor , can be better"

Pros: "The lady seated to me was very nice. Smooth flight and on time. Pilot had a sense of humor."

Pros: "Ample leg room."
Cons: "Seats need lumbar support."

Pros: "Easy boarding and friendly staff..."
Cons: "N/A"

Cons: "The in cabin temperature was a bit cold."

Pros: "Everything was great. I like Alaska a lot!!"

Pros: "The plane got me there"
Cons: "The male flight attendant was not very friendly, drinks we're mediocre, and no entertainment. China Airlines was even better!"

Pros: "Really easy access to board no delays at all"

Pros: "more attention to cabin than other airlines."
Cons: "They do not give you an option to choose a seat at the time of the booking. You have to wait 24 hours before the flight to get an Email with assigned seat and option to change it, but by this time there are not many options ."

Pros: "Nothing to rave about except the assistance offered by flight attendants who were very helpful."

Pros: "JetBlue is always a great choice"
Cons: "LAX, but no one can help it :)"

Pros: "Crew was nice. Took off on time."
Cons: "A little wobbly on the landing. Felt like I was going to be sick. Crew could maybe enforce opening up path to the gate a bit more. People that get in the way of those called to board."

Cons: "I got to the airport just to find out that the airline cancelled this flight. I had to repurchase an already paid for flight Again! $1019!!"

Pros: "N/A"
Cons: "All"

Pros: "Free WiFi but couldn’t turn off the white screen in front of my face after done using it"
Cons: "Lack of professionalism with crew. Could not understand the overhead announcements from the one stewardess. Sounded like she had a mouthful of marbles Picked up trashonly once at the very end of flight (5 hr flight). Offered drinks n food only once. Had no earplugs for WiFi"

Pros: "How you can get up and grab your own snack instead of keep asking for one."
Cons: "I had to ride a 6hr flight with no TV or music that didn’t work the whole flight. I told the flight attendant three times who wasn’t much helped or felt it wasn’t important enough. I eventually got pissed and left it alone."

Cons: "Delayed"

Pros: "The staff and good selection"
Cons: "My entertainment system did not work and the person sitting next to me took up part of my seat"

Cons: "Unexplained delays and jet blue doesn’t not have good food options."

Pros: "Extra legroom was a bit expensive but excellent. Crew excellent as usual and seemed to like what they were doing."

Pros: "Good experience"
Cons: "Not perfect but good"

Pros: "Seat space lighting of cabin."
Cons: "No really heart healthy foods and certainly not the snacks. Attendants were "tired""

Pros: "Great service. Roominess."

Cons: "The plane was an hour late"

Pros: "I LOVED the comfort of the ample seating space and leg room, compared to American and free WiFi and movies with the individual monitors on the seat backs for every passenger. I flew Jet Blue on my return flight from LA to Boston to attend our son’s USC graduation. The flight from Boston to LA was on an American Airlines flight. The seats were super narrow with very cramped leg room. To add insult to discomfort , I learned just after take off on the American flight to LA that our dogs got loose at home and the person caring for them was frantic. I had to purchase in flight WIFI ($16/ hour $18 for the entire flight) to attend to the Lost dog issue (hugely stressful) only to learn after the flight that $300 worth of fraudulent charges occurred during the flight that my bank’s fraud department claims occurred as a result of entering my card information to purchase the internet access. That depleted the majority of our travel budget. (We live paycheck to paycheck and had pinched & saved to be able attend this special event) I was so apprehensive on the returning flight and can’t describe my relief to learn the WIFI was free. My fears dissolved as did my aching head and back as I settled into a wonderfully comfortable seat with far more leg room than my prior flight. Thanks Key Blue! You have a fan for life!!"
Cons: "Not one thing I didn’t like!!!!"

Pros: "I loved the leg room and the crew. They were all so very nice. The snacks were good."
Cons: "My seat was broken and wouldn't recline. There was no free wifi for 90% of the trip."

Pros: "The plane was neater than the one I used going to long beach"

Pros: "Quick boarding, good flight"
Cons: "Seat 17f was a half seat with no room. Not sure why that is not sold as a half seat...should I have paid half price"

Pros: "Plane was brand new. Excellent condition"
Cons: "Nothing"

Pros: "You have to pay for food. In th pass food was included with the cost of the flight."

Pros: "Nothing"
Cons: "Everything!!! This happened too many times with JetBlue! 5 hour delay was ridiculous!!!"

Pros: "Everything ran smoothly"

Cons: "Not much attention from crew. Had to request food purchase twice, although crew was not busy."

Cons: "NO CARRY ON LUGGAGE SPACE SEATS FOR ME AND MY SON WERE SEPARATED"

Pros: "Everything"
Cons: "Was all good"

Pros: "No delay, smooth take off and landing, clean aircraft, Unlimited drinking water supply"
Cons: "Passengers had to pay for headset"

Pros: "Check in was quick and painless"
Cons: "Boarding last even though sitting in rear of aircraft."

Pros: "Super helpful crew. Organized boarding. Quick departure."
Cons: "Evidently LAX doesn't think anyone leaves early in the morning because they have absolutely no staff at any of their vendors in the terminal. 30 minutes to get a coffee and yogurt? Ridiculous..."

Pros: "The crew was very polite and friendly. The seats were very spacious and inflight entertainment was awesome."

Pros: "Free WiFi, free entertainment, some free snacks, excellent flight attendants - loved it all!"

Pros: "Always love the extra leg room on jet blue flights. And the cabin crew is so helpful. Smooth flight. Early arrival."

Pros: "Seats are roomy, plane was newer and boarding was fast."
Cons: "Only direct TV, no movies"

Pros: "The comfort, entertainment and ease of the take off and the landing."
Cons: "Absolutely nothing!"

Pros: "The free WiFi and snacks will totally make me a repeat customer’ great flight attendants and good communication."
Cons: "No comments to provide"

Pros: "The flight was on time. Boarding was easy. The flight attendants came around with waters twice which was great as it was dry in flight."
Cons: "Nothing"

Pros: "Got our tickets nice and cheap. Made it home safe and sat beside a cool person"
Cons: "My seat wouldn't go back, so sleeping was difficult. Staff seemed a bit annoyed with everyone."

Pros: "Entertainment was great! Great selection of movies!"
Cons: "The earbuds are terrible, I personally don't do well with that style - i would do research to see what the most universal type head phones are used because these were the worst. Also the control to my entertainment was on the right side, where the middle person kept changing my channels and volume. I would have liked for it to be on maybe the left side where no one else could touch it. (I sat at a window seat) The guy next to me fell asleep and so it was super hard to get to my controller (although there is one on the computer, he was still messing with it with his elbow)."

Cons: "2 hour delay and gate changes were ridiculous"

Pros: "Everything was splendid as usual. Except for the flight attendant "serving" the bulkhead, which costs an extra $90. He consistently effectively told us to shove it when we needed the slightest thing. Never had a bad experience w/ JetBlue employees at any time. My two seatmates suffered the same rudeness, in addition to a broken tv."
Cons: "Only the aforementioned flight attendant. rkbarnettphd"

Pros: "The crew. The plane. The space. Everything"
Cons: "I forgot my headphones so it was a bummer to have to buy them but other than that everything was amazing! I love Jet Blue!"

Pros: "The legroom was a bit better than most airlines."
Cons: "We were on the right side of the aisle as you face the front of the plane but for a long time it seemed as if only the other side was being served any snacks, beverages. The plane was delayed for takeoff due to a/c problems. Too bad that was not discovered before boarding and forcing us to sit in the fairly uncomfortable for an extra hour and a half. The crew did not seem overly helpful."

Cons: "Intermittent access on some Tv's is frustrating when you are in the wrong seat."

Cons: "The crew was either rushed, tired or something...not as friendly and that made for a long trip."

Pros: "Smooth flight all the way from LAX to JFK. Kind flight attendants always attentive."

Pros: "Leg room because I sat next to the emergency exit"
Cons: "Everything except leg room. First, your team never offered beverages. When I asked them about it, they said that they didn't want to wake anyone ... really? Like the whole plane? It's a red eye flight ... I'm sure most would take at least a water. Meanwhile First Class was served every two minutes for everything they wanted ... and us folks that make up the rest of the plane ... we don't count? So, everyone basically went to the fridge to get drinks. Water wasn't even offered ... huh? Also, your seats were ridiculously crammed ... extremely uncomfortable. Other than that, I'm glad we made it to New York."

Cons: "Jet Blue didn’t transfer my baggage to the company which I would fly with after, and if the office didn’t call me I would have my luggage lost. Not to mention that I had to stay caring it around the airport for 13 hours, until the time of my next flight."

Pros: "I arrived 3 hours early and was able to switch to an earlier flight."

Pros: "Staff!"
Cons: "Food options Sound for movies is usually a problem"

Pros: "Boarding was delayed but we arrived on time. I always enjoy flying JetBlue and intend to do so in the future."
Cons: "I was expecting the same choice of movies that I had seen on the westbound trip, so I could finish one that I had started. I'll have to find it elsewhere. Chocolate chip cookies were recalled. ????"

Pros: "Boarding was quick and efficient."
Cons: "The seats in my row were filthy. Not only was there food on the seats but there was crusted food on the pull down tray. When this was brought to Peter's (the steward's) attention he handed me a napkin and water to clean it myself. Absolutely unacceptable. I don't think I'll be flying JetBlue again."

Pros: "Crew."
Cons: "Getting to Venice on time. Our late arrival cost me a 90 euro shutle."

Pros: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Cons: "The landing was pretty tough and we took off almost a half hour late."

Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."

Pros: "Boarding, friendliness of staff"

Pros: "Everything was easy and smooth."

Pros: "Anything from free WiFi, entertainment, leg room, commentary drinks and snacks. Great service!"

Pros: "Nothing"
Cons: "Frontier canceled the flight. Delta delayed the flight that I rescheduled. One of the worst traveling experiences I have had in a long time. My day started at 3:30am. I’m just now going to my hotel at 12:40 am"

Pros: "Gate crew in DEN provided free refreshments at the gate during a 2+ hour flight delay."
Cons: "The aircraft used for this flight comes from LGA as part of an out-and-back. Delays can be expected if there is an earlier departure delay in NYC. On 6/30, this aircraft was 2+ hours late while all other airlines (United, Southwest and Frontier) were all on-time."

Pros: "The staff was polite and snacks were good (healthy options)."
Cons: "Nothing was terrible, but due to the short flights I assume they don’t worry about having planes with entertainment available."

Pros: "Short flight"
Cons: "In SLC they boarded by row numbers and not zones. Weird..."

Cons: "Was unclear which zone was boarding. Legroom was comprised when passenger in immediate row ahead reclined seat early in flight."

Cons: "Engine problems-2 hour delay"

Pros: "The fact that there was a screen for movie selections and a charging port for my phone and the flight attendants were super nice"

Pros: "Good flight crew"
Cons: "Delayed due to mechanical issues. For 3 hours. No offers for free drink or wi fi. When we finally land we were on the runway for half hour."

Pros: "Everyone was fairly friendly"
Cons: "Cramped foot room"

Cons: "Bags never arrived at the listed baggage claim. After 45 min, I saw bags on a different claim station and I notified everyone standing around. BUT, I filed a claim with Delta and was immediately given 2500 miles, as guaranteed!"

Pros: "Comfortable seats. Good entertainment"
Cons: "Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication. Lack of a free snack was disappointing. May have to rethink flying Delta next time."

Pros: "Great people and crew early arrival nice passengers"

Pros: "Nothing!"
Cons: "Everything"

Cons: "Poor Delta DEN counter agent experience. Name on ticket didnt match Delta profile name nor TSA [rofile name. Delta counter agent would do nothing, except blame TSA. Would not check ticket name vs profile name. Happened two consecutive flights. Flight tomorrow morning has no TSA Pre clearance on boarding pass. This will be three consecutive flights. Also seated me next to a person who needed 2 seats to himself. Please never seat me next to a passenger who cannot fit in their own seat. I am switching to SWA."

Cons: "The crew forgot to turn the heater on in -3°F creating a situation where the lavatory water lines froze. This caused a two hour delay which made me miss the second leg. Because I missed the second leg I was put on the very last flight out of ATL and got to spend Xmas eve in the airport."

Pros: "Crew was nice."
Cons: "The Entertainment sucked. Again I was sitting in comfort class which in theory should buy you more comfort and better entertainment. There was a ton of movies from the 90s and the same movie selection from about 6 months ago when I traveled with them. Also, what is going on, with having to use your own cell phone to watch movies on the plane? Whatever happened to the screens in the backseat of the front seat? I ended up with neck pain from trying to watch a movie on my phone. Delta has become very cheap. It is going into some serious decline."

Pros: "Nothing"
Cons: "Let me just say that I’m a loyal Delta costumer until now. The flight attendants (the two women) were an absolute nightmare. They were so rude and condescending. I was carrying with me my service dog and a bag containing an expensive medication (it couldn’t go on the top bin). Despite being in the comfort class and having the seat next to me empty, we were tight for space. The flight attendants were unreasonable and forced me to put my medication on the top bin despite the fact I had told them it was extremely delicate, that it that to go upright, and that I needed to keep it with me. They did not listen and pressured me into giving them the medication. The medication could have easily gotten broken. Thankfully it didn’t but this is no way to treat a human being."

Pros: "Entertainment system is awesome and similar to what I usually see only on international flights."

Pros: "Ran smoothly, typical flight, everything was as to be expected. Everyone was polite and courteous."
Cons: "Tight seats, boarding process was a bit lengthy, and we hit some turbulence (obviously beyond anyone's control). The pilot and crew handled it well."

Pros: "What a city.. Unique for hell sure..."
Cons: "Nothing"

Pros: "It's a nice, comfortable flight with plenty of entertainment options."
Cons: "The coffee on board is lousy, but I'm not sure that is much of a surprise."

Pros: "We purchased economy tickets in Delta. With these tickets you don't know where you are sitting until you get to the airport. Well, we lucked out and got the Plus seats! We got free alcoholic drinks, and big plush seats! We left right on time and got there early! Overall a great experience!"
Cons: "Nothing."

Pros: "I'm 6'6" and used to having my knees jammed hard against the seat in front of me (right into the metal frame). The knee room on this flight was better, they weren't even touching the seat!"
Cons: "N/A"

Cons: "Wifi not working"

Pros: "The flight attendants in this flight were amazing. By far the best I have had in a very long time."

Pros: "Great,I loved it!"

Pros: "Everything else fine."
Cons: "Made me check my bag - even though ther was plenty of overhead bin space."

Pros: "I didn't like anything because the fly leat 3 hours"

Pros: "First we had a mechanical after boarding. I was rerouted through Atlanta. That flight is now delayed by 2hours. I then had to reroute to West Palm Beach instead of Ft Lauderdale. I will leave 9 hours after my original flight time and arrive 8 hours later. Just ridiculous"
Cons: "See above"

Cons: "I drove 5 hours to get to the airport and unfortunately ended up delayed because of traffic and slow shuttles from parking. I arrived 1 hour before the flight, but security was so slow I didn't get to the gat until 10 minutes before arrival. There were no gate agents present and despite banging on the gateway door and other Delta agents at the adjacent gate, no one helped me. I can only surmise that they had already given away our seats, which were award tickets, GAINED BY BEING A LOYAL DELTA CUSTOMER. The gate agents were unapologetic and useless at rebooking, and I bought a ticket from Southwest instead. As i was trying to get to my sister's wedding, and repeatedly told the agents this, their behavior was particularly abominable. DELTA, YOU'VE LOST A LOYAL CUSTOMER."

Cons: "Seats too close - I'm not that tall and my knees were jammed against the seat in front of me."

Pros: "Was able to get on a flight after ours was cancelled. Delta was in scramble mode and their gate staff worked hard ot deal with a frustrated flying populaiton"
Cons: "After paying for first class round trip airfare, we were given seats in coach in the rear of the plane, in spite of empty seats (plenty of them) in first class and economy comfort."

Pros: "Plane was clean and staff were friendly"
Cons: "The snack options were quite average"

Pros: "Flight attendants were lovely"
Cons: "Nothing"

Pros: "The crew was very nice"
Cons: "Most of the food on the menu was not available"

Pros: "Excellent customer service. That doesn't seem to happen too often with airlines. Delta has been outstanding."
Cons: "No complaints."

Pros: "Crew was very helpful."
Cons: "This flight was delayed 5+ hours past its scheduled 12:15 departure due to mechanical issues with the plane. Delta was only able to offer a $50 travel voucher for this huge inconvenience."

Pros: "Flight took off on time and arrived about 30 minutes early."

Pros: "on time travel care in treating my visitors from Kenya Africa"

Pros: "Nothing"
Cons: "Multiple delays totaling 2 1/2 hours for mechanical and whatever excuse they could think up."

Pros: "The flights back to anchorage were much better than the flights out of anchorage. They were on time and everyone was very helpful."

Pros: "you still get a complimentary snack and drink"

Cons: "I had no room to move and my legs were stuck"

Pros: "Only 15 mins."
Cons: "Seats were tight."

Pros: "The crew was friendly."
Cons: "Paying extra for bags is ridiculous. It needs to be included in the ticket price. Charging extra for a single bag is a deceptive practice. Charging extra for multiple bags is satisfactory."

Cons: "the baby next to me"

Cons: "The flight was delayed for several hours due to a severe thunderstorm from MSP to JFK. The airline crew failed to update all passengers so most of us were just aimlessly pacing around the gate. The team was very disengaging, not sincere, and not professional. This was definitely a -1 customer experience as many customers complained, missed connecting flights, or like myself - had to call my office at an ungodly hour and explain that i’d be missing work"

Pros: "The plane wasn’t full so there was room to stretch out."
Cons: "The plane was 2 hours late in taking off - no problem for me but I’m sure there were others who may have missed connections or had relatives/friends inconvenienced by this delay."

Cons: "My flight was canceled for unknown reasons."

Cons: "No snacks"

Pros: "The staff was friendly.... but other than that, it was a terrible experience and I will never, ever fly with them every again. Actually, a group of thirty or so of us are filing a civil law suite for how we were treated."
Cons: "We were left at Waco Regional Airport at 1AM and transporation was not arranged util nearly 430 in the morning. There was no sun country staff to assist with travel arrangements. We were abandoned at a closed airport for hours. Eventually, I got the one and only uber still running in waco to drive me at 330am from waco to dallas. There has been no reinbursement of fares or compensation for lost wages, time and the general annoyance that being awake all night long caused. If you would like to know more information, please feel free to contact me via phone 972-765-0570"

Pros: "Things were on schedule for the flight so got to my destination on time."

Pros: "Crew was friendly and accommodating"
Cons: "No entertainment options and boarded front to back, which takes longer"

Pros: "Better room than others"
Cons: "Leg room could be better"

Pros: "Crew was friendly and plane was on time"
Cons: "Deboarding took awhile and I couldn't hear the captain over the speakers"

Pros: "Clean plane, roomy, easy on off, nice staff"
Cons: "No free snacks, no free entertainment"

Cons: "Both entertainment rental and food cost high. Need to be consistent enforcing luggage bag size allowed as carry on."

Cons: "Flight delayed 5 hours.....uncomfortable seating. Powerful cold draft from outside after take off"

Pros: "Very friendly, efficient , clean, comfortable and reliable"
Cons: "Which there was more flights to Boston vice versa"

Pros: "I was very impressed with all aspects of my trip."

Cons: "small seats and when we go into the air there were plenty of seats to spread out. The crew should have announced that it would okay to disberse."

Pros: "Every thing"

Pros: "Flight was better then expected."

Pros: "It was good"
Cons: "My Trip was good"

Cons: "I have never been so cold on a flight. I thought I was going to loose feeling in my feet. I had to put on socks and stuff my feet in my carry on under the seat in front of me. I had to warm up my shoes between my legs before putting them on to disembark."

Pros: "Awesome prices. T,he gate crew was informative and helpful with the flight status and early check in procedures. Good food choices and variety, and prices weren't terribly out of line"
Cons: "Flight crew didn't give many updates for sights or geography, if at all. Seats are probably the smallest i've seen, the the middle seats don't recline at all which is uncomfortable."

Pros: "My daughter arrived with an injured shoulder and a Sun Country employee helped her with her 4 hockey bags and checked her in. Not often a teenager notices great customer service, but she called me and was so thankful for a nice person working in Minneapolis."

Cons: "It was freezing!"

Pros: "Whole process was easy - boarding etc Also changed our seats on request! :-)"
Cons: "Plane small - not much room. Would have liked a snack"

Pros: "Everything was expeditious, staff was courteous and the flight went smooth. Thanks Sun Country Air!"

Pros: "We boarded the plane on time and got to our destination on time."
Cons: "There was no free wifi"

Pros: "Prompt, friendly!"
Cons: "Uncomfortable. Had an aisle seat."

Pros: "I had an issue checking in online and was asked to go to the ticket counter at the airport. Luckily there wasn't a line when I arrived. Because I couldn't select my seat online, they put me in the window seat in the exit row for free. Boarding was smooth. Took off on time. Staff was incredibly pleasant. Landed early. I've had nothing but 10/10 experiences with Sun Country!"

Pros: "I like being able to upgrade for a reasonable amount. It allows you a free bag, early boarding and first class seat and a meal."
Cons: "The web site was almost unusable. Could not update personal info, or enter TSA number, or upgrade on it. Had to wait on phone for 30 minutes in order to do all that with a real person."

Pros: "The Rooom!!"
Cons: "Food Coices. It would be nice to have some Ketogenic options. Nuts, meat and cheese without the breads."

Pros: "Very smooth flight!"
Cons: "The flight crew seems rushed and totally missed the waves and verbal cues from the lady sitting next to me. They seemed rushed and I felt bad that this lady was overlooked every time they came through to check with us for drinks, snacks, and trash collection."

Pros: "The cost of the flight"
Cons: "Just your average/normal flight. You get from A to B simply"

Pros: "Awesome crew and great flight time!"
Cons: "Late boarding."

Pros: "Nope."
Cons: "Nope."

Pros: "Good pricing on a newer aircraft with fairly good seating choices. This was only my first part of my roundtrip and overall not a bad experience, just some minor inconveniences."
Cons: "Seemed to be quite a few delays and changes, but that maybe was the holiday season. Everything is priced except water, I would have chosen Delta or Southwest if I had known that a pillow costs $5 and no free crackers or condiment snacks. My advice to take here would be... grab your drink+snacks BEFORE you leave the terminal and keep it in your bag, as well as anything to help sleep with. Several of the Flight Attendants seemed like they were "working their job" but were not happy about it, and their manners seemed to reflect this. I will probably give a followup after my return flight."

Pros: "Good!"

Cons: "Please see above."

Pros: "Very accommodating Wonderful staff Comfortable seating (exit row) Funny: Willy Wonka on the exit row instructions!"

Pros: "Would consider this airline for next travel"

Pros: "This was my first time flying on SunCountry. My departure from JFK was a nightmare . You could not preprint your boarding pass and no Kiosk at the terminal. The line to get your boarding pass was long and slow. It took so long many passengers had to be escorted to the wheelchair TSA security check point in order to still make the flight . I still wouldn't have made the flight if some very kinds people didn't allow me and 10 other SunCountry passengers to cut in front of them SunCountry does not have TVs but rather rents out for eight dollars portable entertainment systems. It was great to kill time for my flt to Minneapolis . However when I wanted to rent one on the return flight, I was told that they had given them all to the first class passengers. Knowing they don't stock enough for us common folk I would have brought a magazine or book to read. It was the longest most boring, arduous flight I have taken. I guess I'm accustomed to all the amenities and conveniences of JetBlue"

Cons: "I am 5'6" 130lbs and feel like a Great Ape trying to squeeze myself into the seats and walking down the aisles. And when the person in the row in front of me puts their seat back I have my tray smashed into my rib cage. Also, the airlines, not just Suncountry MUST do something about this carry on policy! With everyone trying to believe they can stuff their "carry on" into the overheads is causing delays and headaches for those of us who realize it's best for all to check one's bags."

Pros: "Friendly flight attendants, pleasant flight"

Pros: "We haven't travelled Sun Country in a long time. Everyone from the gate agents to the flight crew did their jobs right and with a smile. No food or entertainment but we didn't expect that."

Pros: "Overall a good experience, with helpful crew members and a smooth boarding process. I have priformis syndrome so I can't sit for too long, and I got up to stretch half way through the flight and didn't encounter any problems so that was good. I didn't purchase food or entertainment on the flight."
Cons: "My seat wasn't very comfortable and I realized only at the end that the cushion was somehow pulled forward."

Pros: "Both my checked bag and I arrived in Seattle as expected. Given the price point for holiday travel the seats were certainly uncomfortable but decent."
Cons: "Crew was rude. I fell asleep and didn't realize my seat was tilted back at all. Instead of nicely asking, or saying please, or the way I've always been addressed at any other airline the flight attendant grabbed the seat near my head, jerked it up, and said "you need to be upright for landing". Similarly when a young woman got up to use the restroom instead of saying please or politely directing her back to her seat the same flight attendant said "you need to be in your seat right now." The orange juice also tasted weird. The captain never introduced himself, never said how long the flight would be, or any of the standard stuff when taking off either. Just the spiel at the end as we were preparing to land. Also very surprised that there are no free snacks and no free entertainment for travel across the country."

Pros: "Good price. Terminal 2 at MSP is convenient"
Cons: "Middle seat very squishy"

Pros: "I have a hearing impairment so I can't always hear announcements, when I told this to the woman at the gate, she told me I could board early to avoid missing my correct boarding time. I REALLY appreciated this. The crew on board the plane was also super polite and helpful."
Cons: "The seats on the plan got uncomfortable really quickly. Stretching your legs out under the seat in front of you offers a small relief, but not much."

Pros: "All good - no negatives. Professional."

Pros: "Clean and comfortable plane. I'll be flying you again."

Pros: "Equipment was adequate. I liked the on board emergency instructions!"
Cons: "Boarding was chaotic—no lines, just a mass of people all trying to get to the same place.The crew did their job but weren’t particularly friendly."

Cons: "The security check line was about a mile long at the Terminal 1, but that's not the airline's fault."

Pros: "Everyone was super friendly. The plane was clean and comfortable and the food was great for airplane food."

Pros: "The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure."
Cons: "It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies)."

Pros: "Short flight"
Cons: "Delayed for some unknown reason"

Pros: "Let's see - I was in first class. The flight itself was fine - and only one hour + late!"
Cons: "Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site."

Cons: "Old, small seats, no tv, no WiFi"

Cons: "Cabin was like an icebox. People were wrapping up in sweaters and jackets. Many raised hands observed attempting to close the overhead vents. Multiple complaints to flight crew yielded a minor improvement but it was still on comfortably cool."

Pros: "We were rerouted through Philadelphia."

Pros: "The crew on the plane was lovely."
Cons: "Waiting for maintenance, leaving late, running through the airport. No help from airport staff. They really seemed like that they didn’t care a bit if people made there flights. We barely made our connection to London. People who are 59 should NOT have to run through a huge airport! We spent a lot of money and planned this trip for nearly a year. There were no updates from Kayak. I will use Expedia from now on."

Pros: "The crew was very good. The made sure we were informed and helped get people rebooked."
Cons: "We were delayed by about 2 and 1/2 hours. Which I get no one can control a maintenance issue, just made for a hectic day"

Cons: "Flight delays and cancellations."

Pros: "Good communication from the captain"
Cons: "The delays"

Pros: "Comfortable and simple flight"

Pros: "Great service."

Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"

Pros: "Late..."

Pros: "Called 1-800 hotline and got a new flight"
Cons: "Was at gate onntime for flight. At boarding time passengers were informed if there was an issue with the plane and maintenance is on their way to check out the problem. 30 minutes later we were still till that maintenance is on their way. One hour later there is still no information as far as when the fight will leave but they kept updating the boarding time. There was only one person of the counter who could help re-assign passengers to different flights due to their layovers. After waiting in line for 40 minutes and the line making no movement I called the airline 1-800 hundred number and explain my situation to the American Airlines Airlines representative. they really give me a new flight that left 20 minutes later after my call if I did not call I would not mean it that flight nor any other fights that morning because they're all in the afternoon."

Pros: "Boarding staff helped me change to a seat that was suited better for my child and I- I was SO grateful. During the flight, flight staff made sure my child was happy/comfortable which meant a lot to me."
Cons: "The normal things- better cushioned seats with some lumbar for those of us with back/nerve issues; a little wider seat options in economy for heavier people or those with lap infants; Honestly I’m reaching because I was just really happy with my flight/plane/crew service."

Cons: "Only served half people beverages. No entertainment"

Pros: "Nothing"
Cons: "Bathrooms didn't work delaying initial departure an hour. Ran to connecting flight and made it prior to door being closed. 12 passengers in total were told that we would be boarded and then were abrubly told none would be boarding our final leg to the Caymans even though our seats were available. Horrible company culture not focused on customers."

Pros: "The crew was friendly and efficient, the pilot kept the passengers informed about the delays and updated gate info, etc. well. The seats and interior were cleaner and in better shape than I remember from the last time I flew American."
Cons: "The flight was delayed waiting for crew. The pilots arrived, then a couple of stewards and finally the last steward. Then had to de-ice and wait in line for takeoff. Made my connecting flight with 6 minutes to spare. Never received beverage service. Took 20 minutes to do the first 6 rows and then was discontinued because of turbulence."

Cons: "Took off late from Minneapolis only to announce that there was something wrong with the plane, no explanation as to what but that we had to circle to burn off fuel before returning to Minneapolis. Switched to a flight to D.C. with a connection to get to LGA. As soon as we sat down on that flight an announcement was made that we wouldn't make our connecting flight. Got to D.C. and asked to switch to go into Westchester instead of LGA which we were denied. So changed to another connecting flight to LGA that didn't take off on time. Offered nothing for any of the inconveniences. Etc."

Cons: "was seated between 2 to very overweight persons, the person in the aile side, extrememly heavy needed extension belt, plus removing the arm rest next to me and using great part of my seat. not a very comfortable situation and the plane was FULL, no empty seats"

Cons: "eh. not enough space, like most airlines these days. Flight wasn't long enough to hate it though."

Pros: "Wider seats."
Cons: "N/A"

Cons: "I left an expensive Bose head set in my seat that could not be found....or did smobody decide it was better in their possession.?"

Pros: "Price"
Cons: "Arrived 1 hr before my flight and they wouldn't check me in. I believe they overbook the flight and turn customer down. They even gave me hard time during rebooking us. Never again."

Pros: "Crew was pleasant"
Cons: "Needed to return to gate to refuel after aborted takeoff attempt. Thi"

Pros: "It was nice that I had a seat empty next to me, allowing for extra room. Flight was a little early in landing in Dallas, allowing for extra time for a short layover to find my terminal and gate for my next flight."
Cons: "All was good."

Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."

Pros: "The food, in flight entertainment and attention to detail by the Flight Attendants was very good."
Cons: "The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving."

Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."

Pros: "The staff tried to help as much as possible."
Cons: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."

Pros: "the crew is fantastic"
Cons: "normally a meal and other entertainment services are included when upgrading to first class. it even indicated such items would be included when i purchased my upgrade. Very disappointed i wasted my money."

Cons: "They didn't give my parents who are in their 80s seats together, that's not right."

Pros: "The flights left on time and arrived early. It reminded me of the old days when everything ran like clock-work."
Cons: "The leg room was barely enough for me and I'm 5'4". I can't imagine people much larger than me being comfortable at all. Also, the chair made my back hurt, so I did a lot of sitting up straight as opposed to being "in the chair". I noticed that you had snacks for purchase on the flight, but the free snacks were cookies and pretzels. It would be nice to offer a trail mix or dried fruit. Pretzels are good for people who might be a little sick at their stomach, but better snacks are a nice option. I ordered coffee and it was perfect. Overall, the flight was a good flight, just a little tweaking and it would be great. Thanks for asking."

Pros: "Friendly and prompt service."

Pros: "Pretzels and drinks."
Cons: "The group's for boarding are ridiculous. The back of the plane should board first and so on... the new plane we flew on had the smallest seats we've ever seen. When we tried to board, the crew would rudely say, it's not your turn. We were flying for a funeral and paid a lot for our tickets. We should be treated with respect. One lady said to put our luggage in the first available compartment, then when we tried, another lady rudely said, if that's not where you're sitting, you can't put your bag there. We were embarrassed and when we tried to explain what we'd been told she told us to keep moving."

Pros: "Nothing. Was a lot of waited, the people were mad rough."
Cons: "We had a cup of water and a cookie for a 3 hours flight. The captain put gas at the airport with us in the plane. we waited in the plane almost 3 hour because of a storm."

Cons: "The wheel chair assistance that was requested for the passenger was not provided in Dallas and London."

Pros: "Tv in front of every seat, how far the seats reclined."

Pros: "boarding was well organized and flowed well crew was nice and courteous"
Cons: "Seats seem quite narrow standard fare of biscuits to go with drink"

Pros: "Crew was nice, drinks"
Cons: "Ended up landing in Oklahoma, no hotel available even with the voucher, no food in airport,"

Pros: "On time."

Pros: "You had genuine people working."
Cons: "Flight was delay for a long time."

Pros: "Crew was friendly. Made the connection!!!! Only made it because arrival and departure gates were adjacent but I was very pleased that they had not closed the doors at 8 minutes before departure time."
Cons: "Long delay to take off caused by: delay in plane arrival, extra security check of carry on baggage due to deplaning passenger, missed time in takeoff queue."

Pros: "I was in a regular seat, but had more leg room than other airlines I've flown recently. I always put my bacpack and purse under the seat in front of me. On JetBlue and Frontier, I have to pull out the back pack during the flight to stretch my legs out, but not on either of these flights. This survey rates entertainment, but there was none. For me that's a great thing (I bring my own), so None gets the 5-star rating for my purposes. Uneventful flights--on time even with a short delay taking off out of MSP."

Pros: "My first flight fom MSP to chicago was 25mins early and from Chicago to MCI 5mins early which is good."

Cons: "My first flight was cancelled. This was frustrating as there were not options for a flight out that night. And then the airport staff let us know there weren't even places to stay. Very disappointed."