|Flights Arrive in||Regina|
|Flights Depart from||North Carolina|
no refund at all worst outcome
Charging customers for meals on a transatlantic flight is a terrible way to nickel and dime your customers for the most basic provisions. Not all travellers carry accepted credit cards, including the woman sitting beside me. Because it is so common (formally standardized) for airlines to provide food on longer flights, many travellers assume their WestJet flight will the same and arrive unprepared. I normally love WestJet for their customer service, but these flight attendants talked down to customers with legitimate questions. I am choosing another airline for my next international flight, although reluctantly so - I hope to see some changes from WestJet for a more comfortable flight.
Later flight from Toronto delayed multiple times, finally to 2:40 am and then canceled at midnight. Way too late to find an affordable hotel, had to stay at expensive airport hotel instead.
Liked that personnel are diverse and inclusive.
Personnel at West Jet counter did not communicate clearly and loud enough for passengers to hear compare to other persons from other airlines like Delta wherein person spoke clearly. Suggest further training on communication skills.
Left on time or mighty close to it. Arrived on time. Safe and mostly smooth flight. Flight attendants and pilot was friendly. Liked the price for a direct flight.
Tight squeeze in the seats in terms of having the back of the passenger in front of you right in your face practically.
Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy.
Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise.
I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well.
Love the 757 entertainment system
snack mix is not great delayed takeoff
Free movies available in-flight
temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)
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