Daily cleaning, installation of cabin HEPA filters on flights from North Carolina to Sacramento
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$247||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines has waived its change and cancellation fees on flights from North Carolina to Sacramento. Confirm policy on booking site.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Sacramento with an airline and back to North Carolina with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Sacramento from North Carolina up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "It was on time"
Cons: "Plane too cold."
Pros: "The crew"
Cons: "The turbulence. Poor california git lits of smoke."
Cons: "The flight was very hot. Passengers near me were sweating and we Hall had thick layers on because it was cold out. I understand trying to make it warm it there’s no need to turn up the heat that high."
Pros: "The crew was very helpful and reassuring. I’m not a frequent traveler and they kindness towards my anxiousness stood out."
Cons: "The bumpy air. But you can’t fix that. Lol."
Pros: "The fact that I was so relaxed."
Cons: "The food"
Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"
Cons: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "The pilot and the stewardess were very polite."
Cons: "Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working."
Pros: "The flight & landing were smooth, and we arrived a few minutes early."
Cons: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."
Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Cons: "Was informed the flight delay due to equipment ,"
Cons: "For a 3 hour flight no onboard entertainment. Such a let down"
Pros: "Anna from South Africa was funny, and super accomidatinf"
Cons: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"
Pros: "in Charlotte"
Cons: "delay on flight"
Pros: "The crew was extremely nice and helpful."
Cons: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"
Pros: "Leo was friendly and helpful, a wonderful presence on the flight."
Cons: "Multiple delays in Atlanta"
Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."
Pros: "Flight arrived early!!"
Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Pros: "Leg room was descent"
Cons: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."
Pros: "Great experience"
Pros: "In-flight entertainment (if you brought a tablet or laptop with you), yummy gluten free pretzels, good flight attendants."
Cons: "A complimentary sandwich would have been nice for a 4 hour flight."
Pros: "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)"
Cons: "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though."
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Pros: "I was able to do my check in and seat picking fast with no problem"
Cons: "A lot of the airport employees and staff negative and Grouchi mean attitude but does not take away nothing with the airline company staff very helpful and positive people"
Cons: "Overcrowded terminal, last minute gate changes, poor signage and confused staff."
Pros: "The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort."
Cons: "I didn't t like the overall design of the plane - it was small."
Pros: "Daughter's first flight and the crew really made it a special experience for her."
Pros: "Flight attendant was excellent and pilots did a great job with weather"
Cons: "Delayed multiple times. I have been traveling 13 hours and am still not in London."
Pros: "Short flight time"
Cons: "Delayed for 2 hours due flat tire. They should've checked tires before we boarded. Cabinets were almost full. I had a hard time to put my skateboard and backpack in a cabinet. Attendant didn't help out at all! It took over a minute to figure out to fit my stuff in there like Tetris. One passenger was upset that I took his bag out. It was frustrating when attendant didn't help to store my bag."
Pros: "Smooth ride and on time."
Cons: "I didn't have an assigned seat though I booked months in advance."
Pros: "Having status. Always on time. They run their schedules like European trains."
Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"
Cons: "lost mom's glasses"
Pros: "The crew & pilot were awesome. At least they provided snacks & water while we waited and kept us informed of delays the whole time."
Cons: "My flight was delayed then cancelled with no option to seek a seat on an alternative airline. I had to fly standby. Fortunately, I was able to get a seat on the 3:30 flight (my original flight was scheduled for 10:45am). When I arrived at my destination I was exhausted from spending all day in the airport!"
Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."
Cons: "Flight delayed"
Pros: "great boarding crew for an early morning flight."
Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"
Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."
Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"
Pros: "Staff all was good."
Pros: "All staff were friendly and helpful. Flight was smooth."
Pros: "Horrible !!!"
Cons: "Be on time !!!!"
Cons: "Ticket agents were horrible at FAY. Worst I've seen."
Pros: "Smooth flight"
Cons: "Tight fit for 6'3 male"
Pros: "Made it to destination"
Cons: "Gate changed without any notification"
Cons: "Late on hour"
Cons: "I had a delay of 4 hours. Got home very late. Not what I had planned on."
Cons: "Delayed takeoff by 1 hour waiting for a crew to fly in. Upon crew arrival, new crew member states that there are standby crew available and he's not sure why they didn't call on them. Then we continued to wait for 3 more passengers who were delayed and now had a chance to board our flight. Once landed, gate was occupied by yet another flight running late so we waited for 15 minutes to get to the gate."
Cons: "Changing terminals atleast 4 times"
Pros: "Everything happy and in time. Nice staff"
Cons: "Because of airline delay and increased immigration wait time, we missed our flight. No compensation but we were connected to another flight to Sac. 1-1/2 hours later, which worked out okay, except we got home very late at night."
Pros: "It was o k."
Cons: "No complain"
Pros: "Do you really think there is anything to like about flying these days. We are sardines pack on a your planes."
Cons: "Purchased business class seats, boarded in group 5. Had no where to put my 1 backpack. All the storage up front was gone. Why should I pay extra for a seat if I have to wait for everyone to get off the plane so I can go back 10 seat rows to get my bag. Dirty tray tables."
Pros: "I arrived safely."
Cons: "The crew managed to serve a glass of water. No snack, not even a bag of pretzels. They managed to collect trash four times. Again, they barely acknowledged the passengers. What happened to customer service?"
Pros: "It was generally ok"
Cons: "The tourbulance was crazy The fact I received my bag in Sacramento and it was damaged upset me a lot"
Cons: "Left with plenty of time but: -Terrible traffic! More than 3 hrs -Had to wait 30 min for shuttle -At airport they said flight was via American, other terminal. My paper from Kayak says Air Alaska -Terminal for flight uses separate bldg so shuttles to terminal , more time needed."
Pros: "Arrived early"
Pros: "nothing really"
Cons: "crowded seats , packed flight,"
Pros: "The flight out was really comfortable but the flight back was a little cramped. The crew was great."
Cons: "The return flight"
Pros: "Timely and comfortable flight"
Pros: "easy flight"
Cons: "the remodel at LAX is a mess but the shuttles are nice, just be prepared if you have to shuttle to another terminal. Also check food, I went from gate 50A and had to shuttle to 52A and that area only has one area to get something to eat and its just sandwich, and not a lot of choices."
Pros: "The flight was on time."
Cons: "The seats are hard and uncomfortable"
Cons: "Flight was very delayed"
Cons: "The long delay was terrible"
Cons: "Four hour layover on a flight from Edinburgh to Sacramento."
Cons: "Flight into DFW was delayed over an hour and ended up missing connection from DFW to SMF by less than 10 minutes because connecting flight left the gate early! We had 5 people in our group, including 3 children under the age of 10. Instead of taking off on time or just a couple minutes late (and oh by the way, the flight to SMF was scheduled to land early because of favorable winds) the flight left the gate early while we were sprinting from gate C31 to A17, missing the door closing by minutes and stranding our party for a three hour wait for an aircraft that went to SFO instead (75 miles away from Sacramento). As the coup de gras, our luggage didn't make it on the plane to SFO so now it's sitting in Sacramento awaiting delivery. I know there were a lot of upset people with the weather delays yesterday, but a bit of foresight or accommodation by American or a particularly savvy gate agent could have prevented the 5 of us from being among them."
Cons: "It also didn't happen due to rerouting"
Pros: "It seemed like it took longer to board this time. Otherwise, all was good. Flight was on time leaving and early landing."
Cons: "It seemed like boarding took longer that usual this time. It seems like it would go more smoothly if it were set up that everyone boards in the order from where they are seated, starting in the back, working forward."
Pros: "How friendly the staff at the gate always are."
Cons: "How lazy and unfriendly the staff at the ticket counter in LA are. I really hate that they make you check in yourself PLUS print out your own bags tags while they just stand there looking at you. What a waste of time and my money paying to be on this flight!"
Cons: "There was an announcement made after takeoff that due to "turbulence" no hot beverages would be served. That is just unbelievable! I spent a good amount on a ticket and you mean to tell me that you won't serve coffee due to turbulence?? Turbulence is staple of every flight. What an excuse!!! American Airlines stinks! No tvs on any of the flights too."
Pros: "Super service from a great crew!"
Pros: "Flight crew was awesome!"
Cons: "Connected from Cabo through Phoenix... seems that AA has really done a great job with passengers, but luggage is a whole other story, waited over an hour in Phoenix for luggage to come out, of course it didn't make the connection (had to clear customs in Phoenix)"
Cons: "The seats even in first class were so old the springs were stabbing me in the back. No entertainment system. American Airlines is ALWAYS late. I was delayed 5 hours. Food is horrid. Rating applies to all American flights I've been on."
Pros: "No comment."
Cons: "Due to flight delays and missed flight because of the delays, we had to rebook and reticket and took a different airline"
Pros: "Gate crew kept the door open as we dashed to our connection and welcomed us by name as they hustled us on board. Ground crew did an amazing job of transferring our luggage in the short 10 minutes or so that we had between planes. Thank you everyone!"
Pros: "Price was right"
Cons: "I was unable to get this flight and rebooked onto a United flight that was denatured 4 hours."
Cons: "Flight attendant rude. No smile, only saw them once"
Cons: "Flights that long should have on board entertainments and food"
Pros: "Person at the ticket desk was nice and helpful"
Cons: "Not enough people to help all of the travail let's"
Cons: "The layover was supposed to be an hour...ended up taking 3.5 hours!"
Cons: "They forced me to check my bag in to baggage claim instead of at the gate. The airport staff were extremely rude and disrespectful."
Cons: "Everything was perfect"
Pros: "Music/radio was nice at my seat; got into Sacramento early"
Cons: "No gate # on boarding pass, almost missed flight; kind of had to slouch to look out the window; rough/fast landing"
Cons: "That there is no internet"
Cons: "The flight got late and then were told its early And I literally had to run terminals after Finding out that my luggage was still missing. It's been two days and I haven't got my luggage yet"
Pros: "The service"
Cons: "The delays"
Cons: "5 out of the last 6 fights I've taken out of Fayetteville through Charlotte to Houston, or in revers, have been delayed in some way. It has made me miss multiple connecting flights with the last one making me stay an entire extra day. Very unhappy with the service."
Pros: "We boarded quickly and was quiet and smooth."
Cons: "Flight was 45 minutes late."
Pros: "Friendly flight attendant"
Cons: "Long walk to gate"
Cons: "Absence of entertainment"
Pros: "Not much. We did arrive alive, which is the best part of it."
Cons: "First flight of the day took off late because of a mechanical issue. Couldn't they fix it during the night?"
Cons: "Flights from SMF to ORD to IND included on board flight entertainment at no cost. Flight from IND to ORD it was included. However from ORD back to SMF there was a fee. For the amount of money paid for the flight and for someone on a tight budget, this was extremely disappointing."
Cons: "Customer service was terrible. I was told I was not their customer and they wouldn't help me. When the agents sent me away for the 2nd time, after promising to hold the door, I returned and the agent closed it in my face."
Pros: "See above"
Cons: "See above"
Pros: "same as obove"
Cons: "same as above"
Cons: ""Dish Network TV" $7 for every 2 hours, if you don't pay they just repeat the add in front of you for the entire flight. So greedy. This is why Delta is so much better. Tons of movies, newer, and FREE. United Airlines is terrible."
Pros: "Smaller plane enhanced comfort"
Cons: "Did not use entertainment app"
Pros: "Close gate our connection."
Cons: "More trouble and delay on take off."
Pros: "Same as above. I miss the old days of magazines as some of us cannot pay for the Wi-Fi"
Cons: "You have very good crew people. There was a male flight Ttendant Chicago to Sac whoncalmlynand deftly handled a grouchy passenger People get testy on long uncomfortable flights. He handled this guy very well."
Pros: "The in-flight crew were very nice and no one got beat up. our flight was delayed but we got put on a later flight without issue."
Cons: "No entertainment and no free wifi and the seats hurt my beck and back. The girl who checked us in was abrasive to us and everyone in front of us in line, but maybe she wasn't trying to be, that was just her personality. Our flight got delayed which meant we missed out on seeing an old friend I hadn't seen in years, but at least we got there."
Cons: "Very noisy!! A dog whinned the whole time. Flight attendants were ok."
Cons: "Yyyy Ggggggggggffggvfggggdswfgggfffffrffgfggggfffff"
Cons: "The employees were verbally rude, borderline abusive. The airline was completely disorganized, changing our gate 3 times. Literally the worst airline experience I have had in years."
Pros: "Leg room"
Cons: "Staff in main cabin was nasty"
Pros: "Nothing delay"
Cons: "Mahor delay and tarmac issue refund immideate"
Cons: "Understandable they could not help about weather, but was terrible about keeping us updated."
Pros: "Quick flight, beautiful day, interesting company sitting next to me very pleasant flight."
Cons: "The flight was overbooked and they were offering vouchers for later flights, wasn't a bad thing, though, I'd have done it."
Pros: "Crew was very nice and customer service oriented."
Cons: "Seating, lack of leg room, no in-flight entertainment to even pay for, cost for said trip, food and drink costly."
Pros: "Nice staff"
Cons: "Little delay"
Pros: "No bad weather, no bad experiences, all good."
Cons: "Again, N/A"
Pros: "Bigger plane more smooth ride the pizza was excellent"
Cons: "The running to the next plane in 15 min because of the delay the landing was hard"
Pros: "Not much."
Cons: "After sitting on the tarmac for over an hour we were told by the pilot that we had to go back to the gate to get more fuel! All this because the plane's computer did not agree with the central computer. So: 1) Why didn't the pilot check and fix this discrepancy at the gate? 2) Why did it take more than hour for them to decide what to do? 3) Why did the pilot and cabin crew take over an hour to inform us what was going on? There were many angry people on this flight, including me."
Cons: "Hard landing, puking passenger that started at boarding til landing. Bags were smashed up, that's just the beginning."
Pros: "Crew member was excellent."
Cons: "As the ground staff had trouble loading the luggage in to the booty...plane was stranded on the runway without AC... caused unnecessary delay. We missed the connection."
Pros: "Nice people working."
Cons: "The weather! And air traffic control!!"
Pros: "The seats on the E175 were more comfortable than those on other RJs."
Cons: "Our seats and boarding passes were given to two other people! How can someone else board a plane with our names on the boarding passes?!"
Pros: "the customer service rep was very professional and helped us out."
Cons: "my girlfriend and I were removed from the plane. she had received troubling news from her family that kept stacking on, not to mention we were tired from traveling all day thanks to delays making us miss our flights. and when we gestured for an attendant to come by, light dark skin, facial hair, glasses. he had customer service come by and we reiterated the question if we decided we would like to get off the plane would it be possible to receive a voucher for the flight. but we told him that we were just trying to consider options and we were good to go, and the customer service told us that the attendant did not feel comfortable with us on the plane, and that my girlfriend reached out and touched him and he did not feel safe. we never even raised our hands our eye brows. they caused us all kinds of hell, we couldn't get another flight till 2210, they embarrassed and humiliated my girlfriend because she was crying. unacceptable."
Pros: "Getting to my destination on time."
Cons: "Hate LAX. Hate the empowered TSA. LAX seems to be forever under construction. Avoid if possible."
Pros: "Flight was delayed an hour, so they didn't charge for TV."
Cons: "Flight "attendant" bumped into my shoulder every time she walked by. Splashed with liquids (ice/soda) multiple times by the flight "attendant" running the drink cart, then they skipped past me when it came my turn for a drink. Very cramped cabin."
Pros: "Everything else was fine"
Cons: "For such a long flight and quite expensive some food should be provided. I have never flown before like that (over hundreds of overseas flights) and had NO FOOD given at all."
Cons: "not offered any break on food or beverage, or wifi."
Pros: "Flight from LA to Sacramento was one hour delayed! No heartfelt apology, almost like this happens all the time."
Cons: "We're treated like livestock!"
Pros: "being group 3, yet row 30. Not being cramped. being with an actual United flight crew (instead of a Sky West)."
Cons: "6 hour delay in SFO is apparently not unusual. Gate agent tells us that they will always bump that flight for other western regional airport since SMF doesn't have a curfew. United could care less and not transparent. And then they have the gull to tell us it was weather related. There was no bad weather anywhere in the western US that day! I tracked the plane backwards online and it never left Cali all day. United lies to shift blame away from their decision to screw all those on that flight. Advise: If you have this connection skip it, rent a car in SFO and drive to SMF. You will be to the good many hours."
Cons: "On April 15 we flew from Sacramento to Basel, via Los Angeles and Munich. We did exactly what we were told re reserving seats. We were told to call 23 hrs. in advance to reserve seats. When we tried to follow directions, we were not able to check in. Without checking in, we could not reserve seats. After numerous phone calls, to various numbers, we were not able to check in or reserve seats. By continuing to ask questions, to try and understand, we were told we were "under airport control". This was an "at random" situation and online check in was not available. Only 5 minutes earlier, we were still being instructed to check in online! We had never heard of this. I contacted a neighbor, who flies often internationally and within the U.S. He said it had happened to him once. He agreed that driving to the airport in Sacramento was a wise decision. This is not what we wanted to be doing 1 day before departure. At Sacramento we found a kind gentleman who saw our dilemma and checked us in as a favor. We saw assigned seats. He suggested we request to improve our seats the following travel day. It was a very challenging morning. As I tried to improve our seating the following day I was told, by airport staff, that this happened because we booked through Kayak? Rather with an attitude that we should have booked differently. This was a vacation we had looked forward to for years. I worked hard at not letting this difficult start damage my trip. Upon arrival in Amsterdam, I tried to learn more, to prevent a similar situation on the way home."
Pros: "As above"
Cons: "As above"
Pros: "Everyone was kind and professional."
Cons: "There was one guy helping me with my boarding pass who was rude."
Cons: "I had round trip from Sacramento to Cancun, the staffs service was poor, there are even no greeting and smiling when I every time checked in. That is really bad experience with united airline"
Pros: "It was good to be in Houston for a brief moment!!"
Pros: "Flight was on time"
Pros: "Enjoyed it"
Cons: "Delayed flight. Missed connecting flight. Desk attendant was rude about it. Not a frequent flyer so never had that happen before. Says free wifi on flight but passengers couldn't connect. I won't fly on this airline again."
Pros: "The flight was short and on time."
Cons: "Patronizing flight attendant"
Pros: "Nothing. Not even the refund compensated for the lost time and additional expenses incurred from Frontier"
Cons: "6 hour delay. Didn't board plane and still lost our bag"
Pros: "Landing was good"
Cons: "Surprise cost of carry on bags Flight attendents reguests over and over to clean areah"
Cons: "I contacted Frontier about a week before my flight to let them know my friend I was flying to visit had to make an emergency trip to see her father who was dying of liver failure. On the first attempt I was notified that only immediate family members were would be an excuse but that I could try to request through a different faucet of emergency circumstances. I put through another request and was never contacted. I did not fly to Salt Lake but I was still charged even though they could very well have sold my seat to another person and made double the money for the seat. I am very disappointed with the service I received from Frontier."
Pros: "Nice flight."
Cons: "Plane seats were uncomfortable and they offered no free snacks"
Pros: "I was going for a long weekend to NC, the flight was not bad. I wouldn't want to be on the flight for long periods of time"
Cons: "No cushioned seats, seats do not recline"
Pros: "I travel a lot for work and on other airlines almost all of the time. I can't remember any flight I'd been on all summer that was on time departing (20% cancelled altogether, and many more delayed 2-5 hours). It was a very pleasant surprise that this Frontier flight left On Time, and arrived at our destination 15 minutes early! Hooray!"
Cons: "They didn't let me board until last because the computer had an issue with my boarding pass. Also, I wasn't able to check in before I got to the airport - on line - and there was no website option to get me boarding pass on my phone"
Pros: "Tricky low priced tickets"
Cons: "Charges everywhere."
Pros: "Flight was on time and boarding process was orderly and quick."
Pros: "The fluff was really nice overall but the bag situation made me a little flustered"
Cons: "I didn't know for bags you have to use your card. I thought you can use card or cash. That should be mentioned when you book a flight with Frontier."
Pros: "The price of the ticket was great. The seats are large and comfortable."
Cons: "That ERVERYTHING is an e tra cost."
Cons: "Charges for seats and baggage."
Pros: "I liked the price. The flight to Denver was good. Airplane clean, flight attendants courteous."
Cons: "The way they managed the delay was unprofessional. The ladies announcing the reasons of the delay were a little bit rude. For a 7 hours delay, they should give us at least a complementary meal or something."
Cons: "Prices to high"
Cons: "Baggage was late , flight was late. Boarding was late"
Cons: "The hidden fees for seats and bags($300 added to the price of tickets). Crew couldn't answer questions and didn't offer to find out the answer. 1.5 hour delay at the gate then when I finally reached my destination it took over a hour to get my bags (& 30 other passengers bags) to the carousel. I don't think my wife & I are the only ones that won't be using frontier after today"
Cons: "Charge for cabin lugguage and soft drinks"
Cons: "The 4hr delay that wasn't told until post check in. I was forced to rent a car and made it faster than the plane."
Pros: "Everything was perfect"
Cons: "Very uncomfortable seating"
Cons: "Charges for carry on and checked bags; not even complimentary water on board"
Pros: "The flight itself was very good as was the crew. There were no delays and we arrived a few minutes early. You couldn't ask for a cheaper flight."
Cons: "The seats were not particularly comfortable, less padded than those of other airlines and this was a new plane. There was absolutely no entertainment - no movies, music, phones, not even a magazine and hardly a place to store one. You are charged for all food and beverages. You are charged for all baggage except one small personal item as well as your choice of seating which it is wise to pick when you make your reservation. A carry on is a bit more than a checked bag."
Pros: "offered a direct flight"
Cons: "seats are very upright and hard, didn't recline at all."
Pros: "Arriving safely in Denver."
Cons: "This was a four hour flight preceded by a four hour and ten minute delay. I feel that the crew could have been a bit more accommodating when people had to use the restroom. Although the fasten seatbelt light was on for most of the flight, I feel as though the flight attendants could have escorted individuals safely to the restrooms. Also, the seats do not recline which made it pretty uncomfortable."
Pros: "Cheap ticket"
Cons: "Paid $130 for a ticket and ended up paying an extra $150 for baggage. Backpack was too big to be considered a Personal Item so $40 for a carry-on. I had tried stuffing into one checked bag so I did not have to pay the extra $40 for a second bag (already paid $35 for the first one). I did not weigh my bag...yeah my fault. Was charged $75 at the counter for overweight fee (61 lbs while 50 lbs is the max). Just be aware of the fees. Also, water is free on flight and everything else is pay."
Cons: "Charged extra to check my bag, charged extra to select a seat, charged extra for anything other than water."
Pros: "This was my return flight and first time on Frontier, it was an effortless flight coming and going, staff were very nice and I will definitely be a frequent flyer on Frontier Airlines."
Cons: "There was nothing I didn't like the plane was clean and the staff were courteous."
Pros: "we had a sudden storm which required us to hold for over an hour before landing. Crew was very professional and pilot excellent to get us down after an hour and a half delay."
Pros: "Friendly and capable crew both ground and in air"
Cons: "Nit picky fees here and there. Carry on baggage fee? $2.00 for a can of soda?"
Pros: "Little leg room. I am 5'9" and could barely clear the seat in front of me. Trays were so small they were of no use. Seats did not have the ability to recline. You could pay extra for more leg room and a reclining seat but really? Baggage fees even varied as one cost one direction and $10 more coming back."
Pros: "I'd rate it excellent if the carry on where not charged and the seat had some cushion and more leg room"
Cons: "Flight time Boarding on time and organized Arm rest is small"
Pros: "Roomy seats"
Cons: "Everything costs extra. Carry on bags, Food, drinks, and seats. Was I supposed to stand on the flight?"
Pros: "The crew on the way to Ohio were fun! There was a delay and they were straight up with telling us why."
Cons: "Plane was dirty."
Cons: "Thought I was getting an excellent deal ($68 round trip) But There is additional costs for everything, flight, seat, snacks (not even a small bag of peanuts), baggage (even had to pay for my carry on bag). I prefer to know the WHOLE price upfront not be told at every turn I need to pay for something else. After my return trip home this will be my last flight with Frontier Airlines."
Pros: "The crew was EXCELLENT! The flight AWESOME!"
Cons: "Had to pay for carry-on and soda."
Pros: "It was nonstop and I got an isle seat going."
Cons: "The seats were hard and you couldn't lean back to sleep on red eye flight."
Cons: "Plus they asked for 200$ to replacing the date of my flight back for a 210$ roundtrip ticket. Not emergency friendly"
Pros: "Courtesy& efficiency of the crew"
Pros: "The staff at the counter in Raleigh was very helpful and the flight crew was great. The lady at the counter there took extra time to help get us seats next to each other."
Cons: "It was not clearly stated that carry-on luggage would be charged $45 per item. This is an unusual policy and should have been clearly and prominently stated when purchasing the ticket. With my wife and I this added $90 to our combined ticket price and we would have flown a different airline had we known this. It seemed like a trick to get folks to pick a cheaper ticket only to make up the cost at the door what an individual would have paid for a competing ticket."
Pros: "Smooth flight, on time"
Cons: "The staff could have been friendlier"
Cons: "At no point was there any info telling us about carry on bag charges. This added a 150 unexpected expense to our trip just for carry ons. Would have chosen a different flight of I would have known. Will never fly frontier airlines again. And will tell everyone I know that is planning on traveling what a terrible experience we had with them."
Pros: "Flight was amazing! I could not tell when we took off or when we landed! Smooth Flight! Awseome flight crew!"
Cons: "I was Excited about the cost of the flight! ($375.00) However, I was very disappointed about being charged for baggage(carry on and checkin $65 one way total of $130.00) and beverages (sodas and juice). Ummm? Had I known about all the fine print I probably would have gone with a different airline atleast I would have not been caught off guard after booking the flight."
Cons: "The planes are so so uncomfortable. I would never choose frontier again unless the route was significantly better (i.e. Nonstop) than any other airlines. I would pay a lot more to avoid frontier otherwise."
Pros: "Crew = funny and helpful."
Cons: "We were on the plane for two hours before taking off, and the crew promised us a voucher that we would get in our emails, but I didn't get anything. Why didn't they check for maintenance problems before boarding everyone? And why did it take 40+ minutes for the maintenance workers to show up to fix the problem?"
Pros: "Boarding was fabulously easy."
Cons: "I did not know during booking about the carry-on fee or the seat fee (!!!! though I later learned that if you didn't select a fee for a seat they would assign you whatever was left, not that that is appealing). You had to pay for everything except water. There was no in-flight entertainment at all. Trays were tiny. I will never fly this airlines again."
Pros: "The crew's sense of humor made the mundane interesting."
Cons: "There was nothing special about the flight. It lacked any reason for me to want to fly frontier and be loyal."
Pros: "The price.. and thats it."
Cons: "Too much to mention"
Pros: "Low fare initially, but gouged by all the extra fees--carry on luggage, seat choice, even beverages weren't complimentary"
Cons: "No personal touch. All very formal and impersonal. Uncomfortable flight."
Pros: "The flight was great,being that it was my first time fying."
Cons: "The restrooms have absolutely no elbow room, nor there was not enough space for anything, especially for a three hour flight from RDU-DEN"
Pros: "The physical flight was fine"
Cons: "Where do I begin? This airline is obviously attempting to maximize their profits but so much at the expense of passengers. There is no comfort in flying in an upright position for many hours. In fact, sitting aboard this flight felt like torture. I will never if at all possible fly on this airline again. I will recommend to my friends that they pay a bit extra to fly another airline. I mean they've all cut corners but Frontier has gone the extra mile in putting profits over any decent airline accommodation. I sincerely hope you guys go out of business."
Cons: "No Covid 19 safety. No one was wearing masks. Staff didn’t stop anyone from taking them off. And the flight was packed."
Pros: "Nice crew."
Cons: "Keep masks on travelers."
Pros: "The crew was good"
Cons: "More leg room"
Pros: "The crew did a good job for a short flight."
Cons: "I’ve been in uncomfortable seats before on other airlines. However I’ve never been in seats that didn’t recline at least a small degree. When they say Budget airline, they mean it. The plane literally felt like it was going to fall apart on takeoff and landing. Rattling from multiple Compartments and the worst whining of the engine I’ve ever heard. It was a bit unsettling as well as unnecessary. If the mechanics can’t quiet things down and tighten the compartments to stop things from making that much racket then Spirit needs to take the plane out of commission. Not a smooth quiet flight for sure. It would be hard to recommend Spirit airlines to anyone."
Cons: "When I pay for a seat, I should get the entire seat. Because I am small, and seated next to a giant person who didn't upgrade to a size appropriate seat, I was forced due to full flight to endure the flight in 3/4 of my seat. I felt that if I were a larger MAN, they would have MOVED ME to another seat. They could have had this guy sit in the row behind with a Mom and a 4 yr old which would have been simple fix and not a safety issue for trying to exit my seat or row with this guy in it nor uncomfortable for the two woman sandwiched with him in middle seat."
Pros: "In addition to price, I was assigned an aisle seat without paying extra"
Cons: "This Florida base crew at most was average compared to the crew assigned on my flight out of Baltimore. Maybe because it was an early morning flight."
Pros: "Zero point zero. Not worth the money spent."
Cons: "Totally not worth the money. Don’t F yourself over."
Pros: "Quick boarding process"
Cons: "Don’t board us to sit in the uncomfortable warm plane when the pilot is 45 minutes delayed!"
Pros: "The crew was efficient with the exception of being told there was a full flight with plenty of seats available. That said, they were able to accommodate a much needed change, so I'm appreciative of that."
Cons: "The delay of 4 hours is such a common occurrence among Spirit, it's insane. I'm not sure why things are always delayed, c acned, or rearranged on this airline, but their planner needs to be reassigned."
Pros: "Price and big chair"
Pros: "Crew moved me because I have a service animal. Then offered the guy they moved compensation for moving him. But not me. Huh."
Cons: "Anything. Everything. Spirit sucks."
Cons: "Great quick flight and great price"
Cons: "Better cleaning please"
Cons: "My second time flying Sprit and one of the worst experiences ever. I paid $300 for a one-way from ATL to EWR. My seat was sunken and had an imprint. My tray table kept falling down. The seat was dirty and had crumbs in it. Very uncomfortable. Don’t waste your money!"
Cons: "It was the most uncomfortable plane ever, had to pay $50 to bring a carry on, and the first flight was so late I almost missed my connection."
Pros: "Early departure and early arrival!"
Pros: "The lady crew members were well dressed, helpful and very nice."
Pros: "I didn’t like anything ."
Cons: "Spirit is such a cheap airline. I payed a total of $250.00 just to get back home, you would think they would be nice enough to include a snack and a drink in $250.00 flight and not to mention they also charge for carry ons while almost every other flight includes a free carry on. what’s next ?? Spirit is going to start charging to breathe on their planes. Thirdly, the flight was over booked and the spirit employees were asking travelers to give up their seats."
Pros: "I like absolutely nothing about your airline, every staff member I talk to was the absolute most unhelpful person I’ve ever spoken to in any line of work. I was sitting at the gate as there was three separate flights boarding, and missed my flight. Nobody called my name for boarding my bags went to Denver and I miss my flight had to pay full price for another ticket."
Cons: "What didn’t I like? Everything. Your airline is a horrible promises on how you charge for every little thing. My bag was 2 pounds overweight and they made me sit and unpacked my bag in front of hundreds of other people. You guys are you joke and I presume you’ll be out of business in the next two years"
Cons: "Gate suddenly changed noted destination without an announcement. Turns out there was no gate change, just a mistake, but it was not handled well. The pilot announced we were in the incorrect city upon landing as well."
Pros: "Staff was fun and intelligent. Did not shy away from helping flyers."
Cons: "The landing was a bit rough, but that seems to be the case with all spirit flights."
Pros: "Absolutely nothing"
Cons: "From the moment I checked in the limit for bags was 40 I s not 50 I s. The bag price to check one normal was 50$ plus 30$ if it was under 50 not 40. The customer service could not have been more rude the flight was delayed 6 hours for “crew “ reasons. We were given only $7 to use and. Or bing eas openfor food. Awful experience never want to fly again."
Cons: "Crapped seating conditions"
Cons: "Not a "discount" airline bc after paying for bags and everything else, $ is comparable to other airlines who actually take care of their customers. International flight w seats that are plastic and don't recline, no water, no tray table, no room. Delayed flight so missed connections and had to wait 5 hrs for the next flight. Unsympathetic staff. Terrible! Will never fly sprit again."
Pros: "Knowing it will never happen again"
Cons: "Not even free water while I was coughing."
Pros: "Great flight, & crew"
Cons: "Delay due to flight attendant"
Pros: "We didn't crash. They let me keep my wallet...it was empty."
Cons: "They charged for everything except the air I was breathing...that may have been an oversight. The charges they came up with - totally without warning - were insulting. If anyone with a brain would like to discuss this, I would be thrilled. So far, I've only spent a couple of hours on the phone and heard nothing but 'company line' bullshit. I need a new hobby. Maybe Spirit is it."
Pros: "Crew was wonderful. It was a short, bumpy flight but they did a great job being attentive to the guests. I was feeling nauseous and they checked on me and offered ginger ale. They also did a fun raffle for the the middle seat riders. People complain about spirit but I think what they are doing and the people they are hiring will quickly turn it around."
Cons: "Leg room but that's very typical for me."
Pros: "Cheap flight, very friendly flight crew."
Cons: "Upon check in, there was this lady who was asking where they're flying to . She was rude and does not know how to talk to people. Customer service was just horrible and not all of them. Just that one lady, everyone else was nice but she ruined it for everybody else."
Cons: "My flight was delayed 5 hours."
Pros: "Enjoyable flight. Crew was very friendly and entertaining. Seats weren't that bad either. I'd fly Spirit again."
Cons: "The carry on fee was bit steep, but it was still cheaper than flying one of the major airlines."
Cons: "Nothing everything was amazing."
Cons: "Spirit doesn't provide complimentary drink and seats feel a little tighter"
Cons: "The service,"
Cons: "The extra fees in baggage"
Pros: "The plan was new but with litlle leg room"
Cons: "Didnt know that spirit was a bare price with no beg or food incloded in the price had to pay 50 dollar a bag in the gate i can fly with same price with bag and food with other company"
Cons: "the worst flight I had ever in my whole life. Kayak should not work with them anymore!"
Pros: "One of the crew members was very rude to a lady that asked for cleaning supplies or to be moved because her seat had sneeze juice and used Kleenexes on it. The flight was 30 minute delay which I found is pretty typical that spirit airlines is delayed. Probably won't be flying spirit again."
Pros: "Had to pay for 1 bag and soft drinks. Weight limit on the bag of 40 lbs made it hard for 2 to share 1. Crew was entertaining though!"
Pros: "have a lot of points on other airlines but was not traveling for work and a family member booked me on this. shocked by the delay but especially shocked by how rude one of the crew members was... seemed to be the norm/no other crew member said anything. astonishingly bad"
Cons: "My luggage was lost"
Pros: "The staff was very pleasant. I can't imagine what it is like to work for an airline where so many passengers are unhappy with the corporate policies."
Cons: "Boarding area was a borderline fire hazard. People sitting on the floor, long lines for picked over food at the single Cosi through security. I have been in airports in Africa and Indonesia with more comfort and amenities. The seats on the plane are like vinyl covered lawn chairs. You feel every cross bar, they have virtually no padding and they are so tightly packed that my thigh bone physically wouldn't fit between the back of the seat and the seat in front of me. Overall, a horrible experience. I don't know how they will stay in business if my whole family is begging me not to fly Spirit again."
Cons: "Luggage fees."
Pros: "The price and the info from the crew were very good."
Cons: "The boarding area had no air conditioning and no info on arrival times."
Pros: "Crew member Carlos was VERY Entertaining."
Cons: "Seats very hard, lacking good cushioning. Lack of leg room between my seat and seat in front of mine made working on my laptop impossible. Note I am only 5'8" tall."
Pros: "Length of flight"
Cons: "We were delayed over an hour, with no support at the gate to explain why or let us know when we would be leaving. Incredibly frustrating, as I booked this flight (instead of another airline) for the departure time. Would have rather used another airline.."
Cons: "I lost my flight home because I called to change it and was connected to about 5 people who barely spoke English. I asked the First Lady to hold up because I couldn't understand her but she would just keep talking. I kept being put on hold and transferred and had to keep explaining myself over and over again. After having to call back a few times, the time for my flight had passed. They said that I lost the flight because I was a no show. I asked them to look at my call history and they would see that I'd been on the phone with them since before my flight. They would not. I told them to look at my history, that I often fly Spirit and that they were losing a regular customer. They said that's ok, thanks, and bye. I spent $600 on a one way with another airline just to get home."
Pros: "Low air ticket fee."
Cons: "The company offered low air ticket price but making money by charging $50 baggage fee and also charging $55 for carrying baggage."
Cons: "Cleanliness of plane was dissastisfactory."
Airlines flying from North Carolina to Sacramento have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Carolina to Sacramento
Masks required on board, masks provided on flights from North Carolina to Sacramento
Social distancing seating
Middle seats unavailable to book on flights from North Carolina to Sacramento
Testing for antibodies, testing for symptoms for flights from North Carolina to Sacramento
Waiving of change fees. Search flexible flights from North Carolina to Sacramento