Daily cleaning, installation of cabin HEPA filters
|January||Best time to beat the crowds with an average 2% drop in price.|
|December||Most popular time to fly with an average 7% increase in price.|
Average price round-trip
|$619||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Ohio to Reykjavik-Keflavik Airport.
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Scores according to KAYAK customer reviews
Pros: "Loved that the back of the plane boarded first, and exited last. It makes so much more sense this way!"
Cons: "There was not very much legroom at all (and I'm fairly short) - but that's to be expected for such a good deal. Also I apparently was asleep when the flight attendant offered beverages, so I didn't get any drink on the transatlantic flight. I don't think there were any snacks offered at all to the Economy passengers, which was a little cheap."
Cons: "Crew didn’t inform is that we would be boarding later than scheduled."
Pros: "Great flight. Top notch planes. On time. Did not have any food, drink or entertainment"
Pros: "I loved the idea of the aurora lights inside the plane : what a great effect and a nice idea ! Same for the other decorations: elfs Thanks for the hot chocolate and the cookie for Xmas."
Pros: "Overall, the flight was ok. There were a few tolerable inconveniences but nothing too bad. The seats had enough space and legroom to get by for the duration of the flight. There were a few new TV and movie selections to watch. And there even was a USB port to charge a portable device. The crew seemed friendly and responsive as well. I flew Icelandair as it was my least expensive option to get to Germany and if that was my option again, I would fly with them again. They also had a lot of documentary material on Iceland which helped create excitement to come back and stay for a vacation in Iceland itself."
Cons: "Online check-in would not email or text my boarding pass which is ok since anyone who checked in online was called up to the clerk in the boarding area anyway to update their passes. Boarding was a bit delayed for unknown reasons. The status monitors read "on time" even though I received a notification that it would be 15 minutes delayed although actual takeoff was an hour after the stated time. The plane from Minneapolis to Reykjavik was a bit dated. The seats were rather hard and the built-in screens were slow to respond. My seat specifically seemed to have more issues than most with movies and TV shows "temporarily unavailable, try again later" and would play anywhere from 2 minutes to 15 minutes later after many repeated attempts. The entertainment selection was not too extensive either, maybe 30-40 movie choices and many of them were older titles. Food is only served if you pay for it which I fortunately noticed before the flight and ate before so I did not try any on the plane."
Cons: "Food was expensive and no meal provided"
Pros: "Comfort. Quality. Price Always on time. Love it"
Cons: "No free food....but who cares?"
Cons: "Terribly cramped and uncomfortable seats. Rather warm in the cabin - but better than terribly cold that I've experienced on other flights. No food included in the price of the flight and the purchased food was pretty poor. Disembarking was via outside stairs into a bus. Not great"
Cons: "Only two rounds of coming through with drinks on a 7h flight is not enough. At least come through once an hour with more water..."
Pros: "blankets, pillow, nwa, we had a late arrival, but our connecting flight waited for us (big plus!!!) and our suitcase made it also - very grateful for that, the crew is super-friendly. We don't like to pay for food and alcoholic drinks, but do appreciate that you keep the prices down."
Cons: "movie selection could be better (new releases)"
Pros: "Good Legroom"
Cons: "5 hour international flight with no meals or snacks. not even the yogurt was free."
Pros: "Good entertainment system"
Cons: "No food provided other than for money Rude staff Ill-disciplined children running rampant, with no consideration for other passengers."
Pros: "All around an OK flight. Nothing special, but a good flight for the price."
Cons: "Nothing luxurious, good if looking for a cheap option."
Pros: "On-time departures, smooth connections. The TV screen at my seat didn't work but the flight was not full so the crew let me move to a seat where the TV worked. Two checked bags included in the regular Economy fare is always a plus!"
Pros: "Clean plane, A+ staff, roomy seats, quiet & infrequent announcements."
Cons: "€20 p/p basic meal, 1 free beverage limit, €€€ for everything."
Pros: "Competent cheerful flight attendants, respectful and knowledgable flight crew, legroom, lots of entertainment options, food that looked and sounded good if one wanted to order it, everything clean and well cared for. Would love to fly icelandair again and visit Iceland also."
Pros: "Im 6 foot so legroom for me was no issue. Comfortable flight with nice timings."
Pros: "Everything ran smoothly and quickly. The crew was really nice, and routinely checked in we neede something. I did not have any food."
Cons: "The seats were a bit uncomfortable for me because of my bad back. They have touch screen tvs on board, and mine wouldn't turn on."
Pros: "Quick check-in and security was easy. Lots of time before my flight to relax. Very nice"
Pros: "Complimentary christmas drinks and cookies"
Cons: "No free meal on long-haul flight (7 hours) = terrible no free earphones poor quality seats"
Pros: "Good service, but I am having a hard time sleeping.."
Pros: "Very comfortable seats. Excellent friendly crew."
Cons: "Boarding was very uncoordinated...but not a full flight so it worked out OK."
Cons: "They did not provide food, internet, or headphones."
Pros: "On time schedules"
Cons: "Pilots navigating a bumpy as hell ride"
Pros: "On time clean and efficient"
Cons: "Tv Screen didnt work but they have me a beer so I cant complain too much"
Pros: "The entertainment options were good. Small plane meant boarding went very smoothly."
Cons: "Food was only available for purchase, not even a free bag of peanuts or pretzels. Back to back Icelandair flights with less than an hour layover meant I was very hungry. Crew was OK, but I've had better. Headphones were also available for purchase only."
Cons: "movie selection was not great."
Pros: "Everything was great! Flights were on time. Comfortable seats and pillows. And chargers on the plane. It was great!"
Cons: "I have no complaints. Free alcoholic beverages would have been nice though"
Pros: "This was my second trip on Icelandair in 6 weeks and I was just as satisfied with this trip as the first!"
Cons: "Temperature on plane was uncomfortably warm."
Pros: "Crew was fantastic"
Cons: "uncomfortable to sleep, middle seat, no room to really rest easily"
Pros: "Excellent experience that started with easy online checkin that linked directly to my iPhone passbook. Boarding, cabin, service, food, entertainment were all excellent. Happy to fly Icelandair again!"
Cons: "Nothing comes to mind."
Cons: "I asked to have a glass of water and was ignored until I asked again about 30 minutes later!!! That was the worst travel experience I ever had"
Pros: "Besides being economic, service was friendly and the ride smooth"
Cons: "Don't have many complaints only was confused in Reykjavik trying to find the gate."
Pros: "Accurate time, good spaces, fair fees"
Cons: "One time drinks in a long trip not enough for passengers"
Pros: "Boarding was egficient. Blankets were very nice. Seats were comfortable."
Cons: "Even on a transatlantic flight, no food was complimentry. The crew were at best ok, at worst unfriendly."
Cons: "No problems buying tickets. Reserved an exit row seat through agent but when we boarded the flight we were given "normal" seats instead of exit row. Not sure where the breakdown in communications occurred"
Pros: "There wasn't much to like of my experience on Icelandair. Overall, the service was spotty, the food, although decent, was highly overpriced. The attendants did not come by often to pick up refuse. I felt I had be strategic about my refuse (garbage). The entertainment system was not easy to figure out. I saw several other customers trying to figure out it out as well. There is more, but these small details all added up to a middling experience."
Cons: "I did not appreciate a flight attendant telling me I had too much luggage, although I was completely in compliance. Based on my experience, I would not recommend Icelandair to a friend or family member."
Pros: "Flight was not full, comfy. Nice crew. I didn't eat but you could buy stuff"
Pros: "Not much"
Cons: "They made us walk to the terminal on a snowy stormy early morning."
Pros: "Overall it was an ok experience but there are no frills whatsoever. No food. No water. Very small seats. No upgrades."
Pros: "The leg room was great, but the seat was very hard. I sat on a blank for extra padding"
Cons: "The food menu was terrible The quality and quantity of the food was mediocre. The portions were small for the price paid."
Pros: "We got to Iceland"
Cons: "Flight delayed little information about status and the same staff members who checked bags opened the gate so no one was at the gate until minutes before the flight was supposed to board. Very Aggressive advertising for how great Iceland is."
Pros: "New, comfortable plane. Good service with booking questions. Polite crew"
Cons: "A meal should be included for an international 7 hr. Flight. I have traveled extensively and never experienced this before. Options for purchase were expensive and not very good."
Cons: "That no snacks were served free of charge. Moreover, the choice available on payment was very limited and expensive."
Pros: "Comfortable waiting area comfortable seats Friendly flight attendants Quiet so we could nap on the overnight flight Smooth flying"
Cons: "No food offered No entertainment offered"
Pros: "We arrived safely. Information was good, and the flight seats were very nice and spacious. It was a quiet flight so I got a row to myself."
Cons: "The entertainment system on the first flight, given how long it was, was not very good, and earphones were not provided. Food was not provided."
Pros: "The airplane was clean."
Cons: "The lack of timeliness. Flights were running late."
Cons: "Better seats."
Cons: "No WiFi."
Cons: "Some form of entertainment"
Pros: "In hour 20 of delays and being held in a room with no access to water"
Cons: "Absolutely everything. Access to food or water. Basic communication. A semblance of organization."
Pros: "Separate lines for boarding"
Cons: "No transfer or ticket agents to be found to change/upgrade flight."
Cons: "For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers"
Pros: "I did not"
Pros: "rebooked onto another flight due to missing connecting flight in london"
Pros: "Boarding went fast, staff was friendly, security information on screen, so it was easy to follow."
Cons: "We had a 30 minute delay, didn’t get any information about why leaving late and why flying in circles over London... would understand if I would’ve known zhe reason."
Pros: "Tight in ecomony. Aisle seats are bad I was hit the entire flight."
Cons: "Seats not the best"
Pros: "Polite crew."
Cons: "No power outlets. TV video was shaky. The audio jack did not work. Flight was delayed."
Cons: "Ancient, filthy plane, rude personnel, awful food, and probably the worst boarding experience for premium travellers imaginable at Nairobi airport"
Pros: "The crew was so kind and helpful!"
Pros: "Quick boarding, smooth flight"
Pros: "Quick boarding, very nice crew. Helpful with infant. Lots of snacks good food."
Cons: "1 week prior to departure I found my itinerary was cancelled as I could not find it under my flights - no email notification to either traveling party - TERRIBLE - all data in the computer under profile correct. It took two hours on the phone to fix things and the wanted to charge more as seat rates went up"
Cons: "Nothing special and generally disappointing."
Cons: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"
Cons: "No smile, no hello- that was how I was greeted at JFK when I was checking in. Wasn't sure she wanted to be there, she could care less if I was. Was not at all helpful when I told her I had already booked and selected a seat... she just pushed me onto the check-in crew at the gate (who were MUCH nicer)."
Pros: "The flight was on time and really nothing important has happened - and that was good. I also liked that the British Airways wished us Merry Christmas instead Happy Holidays I've been hearing here in the US where people's correctness really sucks."
Cons: "Everything was ok thus I'm not complaining."
Pros: "They may not always tell you everything, but they seem to think of their passengers first. I was worried about getting my bag out of the overhead bins which ended up three rows ahead of me. I thought I was going to have to exit the plane from the rear since that was how I entered and wondered how I would get my bag. Turns out this was not the case as everyone would exit from the front."
Cons: "Being seated at the rear of the plane. This was not the flight seat I chose and paid for at booking originally. Do not know what happened with that. I needed to make an international connection within an hour and half for boarding and was nearly the last off the plane. Made it just fine, but felt lucky airport seemed not so busy. I am not sure about pre-booking seats being worth it as my way home I did not seem to get any of them."
Pros: "Crew were fine, food okay, found a decent movie. All things considered it was all right."
Cons: "Boarding. Second time in a row flying out of Heathrow that I've had to queue up for a bus ride to get to the plane."
Cons: "Boarding was terriable, flight was late"
Pros: "Comfort, entertainment"
Pros: "The crew; very accommodating and polite."
Cons: "Nothing, really."
Cons: "Very old plane, non functioning video unit, broken seat, smelly bathrooms"
Pros: "Nonstop flight to London from Orlando"
Cons: "My special meal request was ignored on both my outbound and return flight. The plane was dirty and my seat was worn. The technology on both flights was anequated and in much need of updating."
Pros: "El proceso de embarque fue rápido y sencillo. El avión estaba limpio y el vuelo fue ameno."
Cons: "No me gustó que era por British Airways pero operado por Vueling. Quiere decir que no tenía la comodidad de una gran aerolínea sino la de una low-cost. Las sillas no reclinaban!"
Pros: "Cabin crew from London to Heathrow was pleasant. Movie choice was good."
Cons: "Ordeal at Heathrow of going miles up and down, taking two transports and having to go through full security again for connecting flight. Checked in 24 hours to connecting flight to London or 30 hours prior actual flight from London. Airline indicated that plane had only one middle seat. Tried to get a better seat at airport, but BA ground crew did not even check and said flight was full. Yet my one of my fellow passengers was able to get window seat without extra pay 3 hours after I was denied. Sardine city for 7 hour flight that turned 8 hours."
Pros: "The food was tasty."
Cons: "flight was 1 hour and 40 minutes late. We sat on a hot plane waiting for take off and the temperature remained too high during the flight. Very little water was offered. Seating in coach was very tight."
Cons: "First class had three seats, but the middle one was not used. I expected actual nice big seats, and a video system."
Cons: "Paid for seat upgrade for "twin" seats on the side. Armrest did not move up, seats were tiny, and the side storage cabin that was one of the perks of the upgraded seating was dirty. For that matter the entire plane was dirty. Food was disgusting. The entire plane was understaffed; multiple people had their call lights on at one time. It was a miserable flight."
Pros: "The crew was excellent and very professional, the flight was on time and the meal service was decent"
Cons: "The equipment was American Airlines and was seriously outdated, the ife was not on every seat and the seats themselves were horrible"
Pros: "Nice aircraft and nice flight overall!"
Cons: "I had reserved the 2 back seats of the aircraft--a row of only those 2 seats--so I could sleep against the window and my husband would still have the legroom he needs. Unfortunately those seats on the actual aircraft ended up being in a 3 seat row and getting a window seat and middle seat. Having booked the flight 8+ months prior, we were disappointed that we had less comfortable seats than originally reserved."
Pros: "Our flight attendant was very helpful when we were faced with dietary restriction issues."
Cons: "We had problems with the food. My son is allergic to tomatoes and mangoes while I am gluten intolerant. The options did not work for us. There was nowhere in the reservation that asked about this. The plane was about 80 degrees for the entire 9 hrs. My clothing was soaked with sweat. The legroom was less than on the domestic flight (AA carrier) which led my son to bother the person in the seat in front of us more. There was a male flight attendant that kept coming by to tell my son to get in his seat, which was not helpful. He is only 3."
Pros: "Courtesy, professionalism, cleanliness."
Cons: "Breakfast was pathetic"
Cons: "I was a sardine in a tiny tin for 10 hours."
Pros: "The lounge services and staff at the airport."
Cons: "seats and surfaces not so clean in club world."
Pros: "ALL crew members were attentive, courteous, pleasant, and welcoming. Food & entertainment was better than other US based airlines. I'd definitely consider flying with BA again via Transatlantic route."
Cons: "Each rep we spoke to said they couldnt help us and to just open a support ticket online.. Kept telling us they dont have a customer service team who can help us and its only available online."
Pros: "New planes"
Cons: "Bad food. Very few portions. Serving drinks only once and making one pick a beverage for the meal and nothing mere."
Pros: "Pilot was nice when he told us hehad to sit on ground for hours and taxi on landing for Another hour"
Cons: "Horrible seats, extremely delayed. Never buy a hacker fare again. Suitcases are literally locked in customs at JFK HP airport for indeterminate time period. Weather wasn't their fault but they should have had green undo staff to help and move people onward."
Pros: "Service was fine, the plane was full but it was a pleasant flight."
Cons: "The flight was delayed, the gate was not announced at the airport n London until 15 min before departure which was irritating. This flight was delayed and my checked in luggage did not make it to my destination. Hope to get it sometime tomorrow (a bit inconvenient but it happens)"
Pros: "The crew was friendly and helpful"
Cons: "The meals are very high in carbohydrates, much of which I and others cannot eat. Please provide healthier choices for all passengers such as fresh fruit, vegetables, cheese and nuts."
Pros: "The flight crew was very courteous and helpful, and made the entire experience very pleasant."
Cons: "The boarding process was a bit confusing. We were that the gate closed at a certain time, but there was no information when you were waiting at the gate at that time. Once boarding started, it was confusing as to which line you should wait it."
Cons: "Strike in Pisa which BA knew about and not advised to us on check-in. Bags stranded for more than two days."
Pros: "Great service, wonderful food. Very little turbulence and about 30 minutes early."
Cons: "We sat at the gate after landing door at least 30 minutes waiting for cargo to be unloaded to keep the plane center of gravity within the correct tolerance. This was especially painful after such a long flight."
Pros: "Great flight. Good to have beverages served frequently. Crew efficient and very pleasant. Comfortable and safe flight."
Cons: "Could not hear boarding announcements---no microphone, so just guessed where to be."
Pros: "Crew amazing!!!"
Cons: "Better maybe in giving drinks every once in a while like they use to."
Cons: "None of the USB outlets were working in isle 7 A-C"
Pros: "Flight crew was pleasant enough"
Cons: "We are treated like cattle in general."
Pros: "The flight was great. Smooth ride with little turbulence. Great FREE entertainment options on screen. Boarding was quick and orderly for a full flight. Ability to charge my phone."
Cons: "Cramped seats. Limited snack option."
Cons: "Why are seats so small?"
Pros: "Crew was very pleasant and quick with service."
Cons: "There was no in-flight entertainment! This is ridiculous for an overnight, international flight."
Cons: "the entertainment on the app didn’t work. and there was no seat back tv things. there was a movie playing in the aisle of the airplane. there was no way to charge any devices while our domestic flight had the tvs on the back of the seats and international plugs for every seat"
Cons: "Flight was canceled. Ruined my plans and reason for flying."
Cons: "the bumpiest, harrowing flight ever"
Pros: "Nice seats with plenty of leg room. Friendly crew. Smooth flight."
Pros: "The boarding experience was quite smooth. The flight itsekf was very good. I must commend the piolots for doing a wonderful job."
Cons: "I didn't like the fact that I paid for extra leg room and had to board with Group 7. I think that was ridiculous. I was unable to connect to gogo in-flight internet network. It was the second flight in which it was not available."
Pros: "Relatively smooth flight, departed and arrived on time"
Cons: "Overhead storage was crowded"
Cons: "the flight was delayed which kept me nervous as I had a connecting flight in the international terminal which I almost missed."
Cons: "Rude and disrespectful"
Cons: "3 hours late leaving Dublin, with poor communicstion on the monitors as to gate info. not to mention the lateness."
Cons: "Our honeymoon started off with American airlines delaying us by 3 hours in Miami causing us to miss our flight to Iceland and now we are stuck in Dallas paying out of pocket for everything because American does not reimburse anything. Just brutal."
Cons: "Gluten free meal not provided as requested. Entertainment totally lacking."
Pros: "Arrived early in CUN!"
Cons: "Food selection"
Pros: "The plane was nice and clean. Boarding went well and staff nice on boarding. Service was smooth though food not great but then it is airplane food. The morning continental food was nicely packaged and good."
Cons: "The plane boarded and left gate a little late but had a maintenance issue with one of its doors so plane had to return to gate. We finally got off the ground almost three hours late but staff tried to be as helpful as possible though they didn’t know much. It was good the passengers seemed fairly patient and accepting. The horror was at the airport in Venice where it took over two hours in very long line just to get through passport check."
Pros: "Flight left on-time and had open space"
Cons: "We paid to have extra leg room and our seats were not extra leg room. American made money on us paying for an upgrade we did not get. We should be given a refund, bad way to run a business and keep customers"
Pros: "Flight was punctual and service was good."
Cons: "Gate change"
Cons: "Took off late and arrived late. Took15 minutes to taxi to gate"
Pros: "seats were roomy, left early"
Cons: "Just never enough leg room❗️"
Pros: "Flight was smooth. Service was perfect"
Cons: "Boarding process is horrible, too many groups, not logical at all. Little space, aisle is so narrow..."
Cons: "Terrible airline. Will not fly them again."
Cons: "It really wasn't "On-Time", but you couldn't tell that from the monitors. (I'm sure you like to keep your statistics "clean", but they shouldn't be dishonest.) A TSA? agent had us initially wait in a long incorrect line after we picked up our passport scanner sheets even though we told her we had a tight connection. Afterwards, she moved us along with a few others. That line could have swamped us!"
Pros: "We made up time in the air and landed early. Seats were very comfortable."
Cons: "We landed early but had to wait a half hour to be able to get to an open gate. Then when arriving at the gate the jet bridge was unavailable so we waiting on the plan for an hour after touchdown. Then during my baggage claim pick up I found it open and spilling out into the bin and it was the first time I used this suitcase. Overall, I don't think it was the airlines fault but the airports fault at LAX, however all of these thing combined made it a less enjoyable flight/experience."
Pros: "Safe flight"
Cons: "Flight delayed more than one hour. Poor communications by pilots. No recognition by any crew members that it was Father's Day!!!"
Cons: "Planes too old"
Pros: "Crew was apologetic."
Cons: "PHL ground stop no known reason. Good weather. Even pilot was at a loss. 4 hours total delay, 3 of which spent in tarmac."
Pros: "Not much! The flight was smooth and without event."
Cons: "Originally, I was scheduled to take a JAL flight from NRT to DFW, but for some reason, American Airlines switched the service to their own aircraft and crew. If I would have known that beforehand, I would not have purchased my ticket through AA.com. During my original online booking, the screen said JAL service from NRT to DFW. Just about everything was bad about my American Airlines flight. I travel to and from America several times a year from Asia. Each time I travel, I swear I will never fly an American based airline for the trans-Pacific portion of my flight. My latest experience with American Airlines only reinforces that resolution. The in-cabin crew is (and I'm being nice) pathetic! They are veteran flight attendants and they look and act like they could care less about the customers on the flight. Frankly, I'm just downright disgusted with the service and personalities of the American crew's attitude. They act like they are old and tired, uninterested in quality service, and that we (the passengers) are an imposition upon their life. For example, mid-flight, I walk to the back of the airplane for something to drink, instead of assisting me they point to a "station" at the Emergency Exit door stocked with random drinks and snacks. While they are chit-chatting, looking at their smartphones and reading newspapers, books, and Kindle-type devices. That has never happened on an Asian-based airline flight. Another example, in-flight food service, the cabin crew members are waking people up to serve food and, instead of being gentle and cordial, they are rude and impatient. My 2 row mates were both Asian, and because of being awakened and the ambient noise in the aircraft, they could not hear what the flight attendant was asking. So, with a tone of impatience and disrespect, the flight attendant virtually shouted at them their choices for the meal. Whatever happened to the "customer is always right" or the "customer is king"? My renewed resolution: I will no longer fly American-based (because Delta is even worse) airlines to and from Asia. If needed, I will pay the higher fees and fares to fly anyone of a number of Asian-based carriers. It is worth it for the 24 hours it takes me to cross the Pacific. I am sick and tired of the begrudged and entitled attitude of the archaic cabin crews of American-based airlines."
Pros: "Movies and food"
Cons: "I went and picked up my luggage in Dallas and an AA rep ensured me my luggage was going to El Paso in my flight ... Not true"
Pros: "Flight staff was friendly."
Cons: "Complainers. Shame on the parents who raised such pretentious a--holes."
Pros: "Nice crew"
Cons: "No entertainment. Learn from TAM in Brazil and offer entertainment via smartphone / tablet. No food service."
Pros: "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"
Pros: "Friendly, efficient staff. Quick boarding process"
Cons: "Flight was delayed by a few minutes"
Cons: "Thought it was funny I didn't get a survey about my disaster trying to leave Boston, only the on time flight getting back. 6 hour delay leaving because of a warning light they didn't catch to begin with. Missed a whole day of vaca. No help once they deplaned us. Horrible flight. First time on American too. Paid for a window seat specific and had no window."
Pros: "Again getting moved up to first class"
Cons: "I would have liked to know before I was already seated in Coach."
Pros: "The flight was fine"
Cons: "The airline personel (flight attendants, people at desk) seemed disorganized. When I hadn't been served a meal (apparently was overlooked as I was in a middle seat), it was almost impossible to get someone's attention, and then there was no acknowledgment or apology of the problem. Boarding was also disorganized; not as clear as it could be who was supposed to be getting on the plane when. Also leg room in coach is really cramped for a long-transatlantic flight."
Pros: "That plane took off and landed safely."
Cons: "Flight to philly, waited 3 hours on the plane before take off because of holes in the plane. Flight to dallas, waited 2 hours on the plane because the plane in front of us on the runnway wasn't clear for take off, we were and they couldn't taxi them out of the way?! Missed my connection and a day of work had to pay for a hotel. I only have so much $. I'm not and AA CEO."
Cons: "Felt like an old domestic flight. No Wifi and screens in the center that are hard to see from the window seats."
Pros: "The flight are crew were amazing though! Food was surprisingly good as well."
Cons: "The entertainment was kind of bad compared to other international flights I went on. You weren't really able to watch what you wanted and it wasn't the best experience."
Pros: "The crew was very helpful and kind."
Cons: "Our flight was delayed over an hour and we had a connecting flight to Vegas that we were worried we were going to miss."
Pros: "The flight was quick and easy the gate agent was less then helpful but our flight attendent was wonderful"
Pros: "While waiting to board an American pilot sat next to me and was very pleasant. I appreciated his conversation."
Cons: "Delayed getting out of Sacramento. The connection anxiety was intense. we landed as my connection was boarding. De-planing was chaotic and un informed. Seemed like we stood a good 10 mins before the doors opened...some info would have helped. Sometimes they give the gate numbers and everybody on that plane needed to go somewhere. the attendants were not helpful, the one announcer had an accent, a little hard to understand and asked that we all be kind...ok that I can do."
Pros: "Luckily the kind gentleman transported me to my gate or I would have missed my flight."
Cons: "Delays in flying"
Airlines flying from Ohio to Reykjavik Keflavik Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights