The price was good, and it was a non stop flight.
The crew was rude and the seats didn't recline.
2nd row had plenty of leg room, nice new jet, Nice flight attendants, smooth flight, on time, made it to my destination safe. Successful flight! TSA Pre-chek was nice.
Idiot in front of me reclined his seat. Plane didn't get catered overnight. Water only.
There's no "complimentary" snacks on Frontier. Which is fine, their flights are cheap and comfortable and the snacks are affordable. I also don't really appreciate having to pay for a carry on. I knew about this so made sure my bag would be considered a personal item, but I just don't know how I feel about that as a backpack may not even fit under that seat. But again, the flight was cheap. So, I don't know.
Website would not let me check in the day before or the morning or my flight. There was an error every time and I almost got to the end once. I could not change the time of my transportation and arrived 10 minutes past the check in deadline (an hour prior to the flight taking off). I was refused access to the flight and offered a flight 5 hours later. The staff was rude and not helpful. I had heard negative things about Frontier and now I know why.
Its a scam! They act like they are giving you a break by having you buy cheap flights but in reality it costs more than a bit more expensive flight. I had to pay $45.00 each bag no matter if it was checked or carry-on. In total round trip I paid $180.00 extra just for my husbands carry-on as well as mine. Must add that our flights together cost 286.00. We should of went with American Airlines. On top of that we couldn't select our own seat if so, we had to pay extra, so we had to sit separated from each other. It was ridiculous! Never Again with this company!!!!!
Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.
Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.
Seats are uncomfortable. Seats are too close together, not wide enough, to short, no knee room.
My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!
Average. Expectation for US airlines are so low this flight score average.
The staff is very friendly. Most pleasant airline I've flown with.
it was easy to navigate .
Old plane, bad food & old crew
My baggage took for to long to arrive
Oklahoma City Will Rogers World (OKC) United States
Charlotte Douglas (CLT) United States
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