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A 6hr delay is going to put a damper on all reviews. It was almost impossible to get into the Delta club also. Zero conveyance. I could not use my status for anything. Makes me wonder why am I loyal to delta?

I fly coach so there is always the feeling everyone up front has more space than me. Everything was fine - on time which is the most important thing!

Great overall experience and use of the Delta One lounge was amazing!

I used by Skymiles to upgrade to First so that I could comfortably work using my laptop. But WiFi was intermittent and unavailable for long periods. I feel like I wasted 70,000 miles :(

Great as one can be for a one connection 6 hour flight

Packed flight and not sure why dinner service would start at midnight while passengers we’re trying to sleep

The gate attendant was not clear w message on flight delays.

Chairs don’t recline and the ones that do recline, barely do recline. It was most uncomfortable flight i ever been on.

Good but not on par when compared with foreign flag carriers.

Seats in Delta Main are unbelievably close to the seat in front of. Hard to get a backpack under the seat.

Tiny seat made for midgets. You can’t put a normal size human in such a tiny seat for 8 god damn hours! Hot plane, no air. Lost bags at Rome airport for 8 hours, lucky to have found them. Horrible flying experience, United Airlines should be embarrassed!

The issue is the flight is delayed, which causes me Missing the connecting flight by 3 mins. Remember the connecting flight is a US codeshare flight so UA should be able to inform the operating airline about the delay.

Seats are made for children. An 8 hour flight with tiny seats is more like a cattle car. Lost bags at Rome airport caused a 7 hour delay.

We sat on the tarmac in Denver for over 30 minutes because a plane was in our gate. The pilot kept saying it will just be 5 minutes or less. However, we sat for over 30 minutes. Experiences like this make customers not trust what the pilot is saying.

Waited on tarmac for approximately 15-25 minutes before taking off. When landing, the time it took to taxi to our gate was the also 15-25 minutes.

Waited on tarmac to take off for approximately 15-25 minutes. When landing, the taxi to our gate took a similar amount of time. This happened on both of my United flights.

The plane was so old. I paid a ridiculous amount to fly business and there was no internet for six hours! This can't be happening in 2026 and especially in cross country flights where there are a high volume of business travelers.

Awful. Delay after delay. And then again on the tarmac.

Late FA meant slow boarding. WiFi did not work. I’m a medium plus sized passenger. The seatbelt was for the first time ever barely fitting. And we delayed on the tarmac 40 min

Some of these FA’s need attitude check. Snarky bitches

Seats are getting smaller and smaller. In flight movies are poor compared to other airlines. Food is mediocre.

There was a 4 hour delay, some of which was attributed to ATC weather but started with maintenance and then later also log books. Though the flight went far beyond the scheduled time, there were no accommodations such as additional meal options or anything else.

Over a 4.5 hour delay. Another flight took our plane and crew

My experience was fine, with one surprising exception. After leveling off at cruising altitude, the main cabin flight attendant made an announcement that he had a cold, so he would not be coming through the aisle to provide cabin service. He claimed this was in consideration of his health and safety and ours. However, if passengers wanted a beverage, he invited them to come to the back of he plane, where he would provide service. I understand that a flight attendant's primary responsibility is to ensure passenger safety, but a secondary role is to provide service. If this flight attendant was too sick to perform his duties - and if he truly cared about passenger health and safety , as he claimed - he should have stayed home and called in sick, rather than exposing the cabin to his germs.

Little bit of trouble getting my KTN and pre-check status onto the ticket, but otherwise the counter staff were friendly and truly concerned to get it right.

American Airlines is a great dependable airline, on time arrival and departure with polite crew and staff.

I booked 1st class, my flights were changed and I was sitting in the middle at the back of the plane. A far cry from the 1st class I purchased for my flights. I am grateful I arrived on time.

Cabin felt crammed Snacks are lame But crew was super efficient getting us out on time despite delay

There was no drink/snack service and the electric outlets were not powered so I couldn’t charge my phone.

Plane was filthy- food in the seat, on the floor, on the tray.

Boarding was a little chaotic. United checkin staff was truly excellent and saved the day for me. Food was great. Comfort so so. Flight was good

The flight and staff were perfect. No notes. Amazing experience overall.

I'm a nervous, autistic adult. The staff were very friendly and answered my questions and came by at regular intervals to check everyone's comfort. They even resolved a fight between two couples in front of me!

The new buisness class pods are 100% worth it. Loved it.

Pretty bad. No welcome drink (the Lufthansa signature drink they advertised but did not serve). No 2 round of beverages. No coffee to end your meal. No snack before landing on an overseas flight. Mediocre everything and unattentive staff. Munich and Frankfurt as connecting flight airports are terribly big (20 min walk for transfer!) and confusing. Will not fly again.

My premium economy experience did not live up to my minimum expectations. I've taken this flight twice in the last three weeks, and each experience was the same. The premium economy seat was worn and extremely difficult to recline. It took two people to return it to its takeoff and landing position. The food was OK, but for the premium that a premium economy seat cost, I expect a satisfying meal. Years ago, I looked forward to the experience of flying transatlantic on Lufthansa (I especially enjoy the hot towel before the meal), but this is not been my experience recently. I'm not going to use Lufthansa again.

If was mostly my own fault. I booked and paid for a window seat. That was a mistake for a long flight. It was hard to get up and use the bathroom. The entertainment system seemed primitive for a modern aircraft.

It was a safe and smooth flight. Members of the crew at the second level, business could have been more polite and engaging.

Will try to not fly with them again. Delays because of weather but got redirected to an airport where I could not make connection.

I will never use Kayak again as long as you have a partnership with Chatdeal. They’re crooks. The Customer service with Chatdeal (that you do business with) is BAD. Non-existent. Automated to redirect the customer back to the airline, when they KNOW that customers who buy a ticket with Kayak, CANNOT make any changes with the airline directly. Imagine aircraft failure causing loss of connecting flight overseas. Passing the buck is BAD; and very juvenile. Gave excuses and NO solution.

My baggage (1) didn’t arrive with me. I am waiting for it.

This is just for first leg, second leg from London Heathrow to Delhi was the worst.

I have flown on British Airways, many many times and will continue to do so! Always the greatest service and staff!

canceled flight. needed to fight to get same fare class. now they have canceled return.

I really enjoyed the flight…and food and the hospitality but didn’t get the food I requested for.

The plane was ancient, and its technology was in disrepair. None of the charging stations worked, and the screens were barely functioning.

It was my experience w Kayak that was negative. I’m never using kayak again

Access to movies was nice, food not bad, and landing was smooth. Cramming us in like sardines is not fun. A little more space to bend down to get a bag or not touch my neighbors arm because we’re so close would be better for a 9 hour flight. Whomever designed the seating and you, who bought these planes, clearly are NOT interested in customers’ comfort. So stop pretending you do. Also, if you want traveler’s to check their bags so there is space to store carry one, don’t charge so much to check baggage. Seriously?!

It was good… always SO many people… I realize that’s how they make money but wow!

The flight was delayed for more than 5 hours. It was a headache trying to wait for the plane after it got delayed over 4 times.