Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Washington
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington from Ontario up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"
Cons: "Space on airplanes"
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Cons: "Cheerless stewards could perk up."
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Pros: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Cons: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."
Pros: "the food was really top notch and service was great and friendly"
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA."
Cons: "Just not very pleasant, I guess you get what you pay for"
Cons: "Old plane"
Cons: "My friend and I was switched to an even worse seating when boarding. Very uncomfortable especially for my friend since he had crutches."
Cons: "No food or drinks"
Cons: "No dairy free options!"
Pros: "From check in from Delta App till receiving luggage, very smooth and painless process. Thank you!!"
Cons: "What food am I rating? The cookies?"
Pros: "Had the whole Comfort section to myself!"
Cons: "It didn’t take off on time"
Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."
Pros: "It was short and fast."
Pros: "I got home"
Cons: "price could be cheaper"
Cons: "You messed up my life with your poor service."
Pros: "We boarded quickly, in zones. Staff were professional and courteous."
Cons: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."
Pros: "Cannot. Figure out how to use the wifi."
Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."
Cons: "The customer service and the strict nonsense rules"
Pros: "Loved how close the gates were"
Cons: "Lack of food options"
Pros: "The service was impeccable as always"
Pros: "See above"
Cons: "See above"
Pros: "No puedo opinar mucho del proceso de abordaje, ya que para el procedimiento de ingreso a la terminal fue bastante tardado. Pero la atencion por parte del personal fue bastante amable, las bebidas fueron abundantes y justas."
Cons: "I have no complaints"
Cons: "Trying too hard to fit as many as possible"
Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"
Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"
Cons: "There was a kid screaming on both flights and t was not a good time"
Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."
Pros: "I always have a great experience on Delta! Thank you"
Cons: "So so food. Terrible delay leaving Beijing. Gatemoccupied in SEA."
Cons: "Three bags were left at Paris and were delivered to me only after more than 48 hrs - lock of one bag was missing and other bag was in damaged condition"
Cons: "Snacks if possible"
Pros: "All went well"
Pros: "Very informative staff"
Cons: "Was late"
Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Cons: "They didn't even pour me a full cup of orange juice."
Pros: "The landing experience."
Cons: "The organization of serving meals."
Pros: "Took way way to long"
Cons: "I’ve been at the airport since 9am, it’s almost 9pm now."
Pros: "My first experience with West jet very enjoyable i would recommend!"
Pros: "Nice seat mates. Very good baby with attentive parents nearby."
Cons: "Economy too cramped."
Cons: "Delay delay delay delay"
Pros: "Comfort and legspace"
Pros: "The staff are very professional and friendly."
Cons: "Crying baby behind me, man sitting next to me was sleeping on me, when I asked to switch seats, the response was “sorry.. are you ok though?”"
Pros: "Option to watch movies on your device"
Cons: "Not useful if you don’t have a device"
Pros: "En tiempo y algo cómodo"
Cons: "Que no hay aperitivos para ser un vuelo internacional de 4 horas."
Cons: "Terrible selection of new releases and most were in French only! With English subtitles. This made no sense!"
Pros: "WestJet is by far the friendliest and most professional airline"
Cons: "Check in process was brutal. Two different pieces of advice from two different agents. Boarding from front to back of plane is inefficient. Creates clogged aisles."
Cons: "slight delay in takeoff but otherwise good"
Pros: "pleasant staff"
Cons: "no record of pre-purchased meal internet cost $10 and was very very slow-unusable zero seating in Westjet gates (PHX)"
Pros: "Amazingly quick check in. Great and friendly customer service. Genuinely sincere."
Cons: "Horrible trip. Never again"
Pros: "Arriving early."
Cons: "Uncomfortable seats."
Pros: "Everyone we encountered after walking into the airport were lovely, helpful and just really nice."
Pros: "$200 WestJet dollar compensation"
Cons: "Waiting 5 hours to leave. Not checking for delays before boarding. 12 month expiry on WestJet dollars."
Cons: "Boarding outside with no notice or warning"
Pros: "WestJet staff is always friendly and I like the comedy slant they use on the announcements"
Cons: "The snacks were awful."
Cons: "Non comfortable cold sensation."
Pros: "STAFF WAS GREAT"
Cons: "CHECK IN OVERHEAD BIN RULES NOT ENFORCED-NO ROOM FOR MY ONE PIECE"
Pros: "Excellent from phone courtesy to every aspect of travelling with them."
Cons: "Well organized. Courteous at every step. Other airlines should emulate them in every way. Travelled all over the world and would rate them as best so far."
Cons: "lack of information due to delay"
Cons: "Waiting at Toronto airport from 8 oclock to 11 oclock pm"
Cons: "uncomfortable seat- no padding"
Pros: "Ground staff was very good about keeping us informed."
Cons: "Unfortunate that plane was late arriving - weather problems I expect."
Cons: "WestJet needs more checkin machines and shorter security lines. I arrived at the airport with a boarding pass and it took over an hour to get to the gate"
Pros: "This trip was not full. So I had 3 sits to my self"
Cons: "It was a good fight"
Pros: "The stewardesses were very pleasant and helpful..."
Pros: "It was nice staff r very friendly"
Pros: "No stops in US."
Cons: "Small seats."
Pros: "The little snacks we had"
Cons: "Losing my luggage"
Cons: "I had to pay for internet to download the app to watch movies"
Cons: "No vegetarian stuff inflight. Plz suggest to westjet."
Cons: "Cabin was too cold"
Pros: "The service its good"
Cons: "One baggage did not arrived"
Cons: "The media system barely worked."
Pros: "Nothing specific"
Cons: "20 Minutes delays for take off and coming late at yUL was a nightmare"
Pros: "I felt comfortable"
Cons: "Hearing announcements weren't clear"
Cons: "No meal on the plane"
Cons: "Food options not much variety"
Cons: "Everyrhing was great"
Pros: "The crew was amazing!"
Cons: "I can't think of a thing"
Cons: "Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones."
Cons: "The person next to me was x and overflowing onto my area and leaning on me through the flight"
Cons: "The flight attendants were not helpful or attentive. A nine plus hour flight and they offered drinks once, picked up garbage once and when we tried to give them garbage before landing, told us to put it in the seat pocket or toss on the floor! It looked like the plane had been trashed when we exited"
Cons: "Flight delayed, lost our luggage, broke our stroller"
Pros: "The price."
Cons: "You have to pay for confirmed seats, and the seats are uncomfortable. No free beer or wine on international flight and the ticketing in Dublin was SUPER slow!"
Cons: "Forced to board a bus and sit in an empty terminal. Paid for priority boarding but wasn't called for it. Pretty disorganized. Good flight but gate crew needs work."
Cons: "The plane was delayed by 2 hours at Dublin but we didn’t find out until about 20 min before the original boarding time. It seems like there was a mistake if the plane couldn’t be confirmed until then."
Cons: "They lost all my luggage"
Pros: "Great crew and food! Loved the comfort."
Cons: "The selection of movies could be better. There wasn't a lot to choose from."
Pros: "All good, excellent crew."
Cons: "After awhile Seats were a little uncomfortable."
Pros: "I liked the service once we left Dublin but once it was time to arrive to Leeds everything went downhill."
Cons: "Our flight did not land to Leeds but to Manchester. I thought this would not be an issue to get my connecting flight to London. As I tried to explain to the airline attendants about my connecting flight they had no idea what was going on and said it wasn't their issue I would have to go to Leeds and explain to them what was happening. I asked if there was a way we could call them and see if I could just get a flight to London from Manchester. They said no. I tried to get a number to call myself still nothing. They sent everyone from the flight onto a coach bus to Leeds. Once I arrived to Leeds, I spoke with Ben and explained my situation. He said there were no more flights to London or anywhere near there. And there wasn't any flights to Austin, TX which was my end point either. He explained there wasn't anything they could do except fly me in the morning to London. I agreed but then come to find out he had to send me back to Manchester. Now I had already had my arrangements to stay in London for the night so I did not have much money left. He said they would take care of the accommodations and the flight to London. I was VERY PATIENT. Within this he was telling me how close they were to closing. I explained I needed everything in place before they even left because I was traveling alone in an unknown country or city. He arranged a cab to take me back to Manchester and a hotel to stay in with dinner and breakfast available. I thought everything would get better but of course it didn't. Ben clearly knew I had my checked bag and carry on. When I'm about to board the flight to London they charged me 60 pounds for my CHECKED BAG. Now this was already included on flight to begin with if all of this had not happened. The attendant did not want to listen to my story and kept passing me to another attendant that said there's nothing they could do. I had to pay since I couldn't leave my belongings. Once i arrived to London. I had to get my bag and RECHECK IN MY BAG. AGAIN they tried to charge me for my checked bag. This time I had enough of your airline and explained it was all included in my flight and I went on a rant with the attendant. He just stared and printed out the ticket for my bag. Didn't look at the computer. Didn't even explain why it's all of sudden taken care of that I don't have to pay anymore. I had no patience to hear his excuse but just wanted to get back home. This has been the worst experience I have ever had with an airline. Frontier isn't even this unorganized. Shouldn't there be a process for these kind of situations already?"
Pros: "The entertainment system has been upgraded on planes I've flown on recently and is very good. Food is normal airline blah, no better no worse."
Cons: "The crew are very fussy. Can't wear headphone on takeoff and landing whereas other airlines allow, They charge for alcohol so the drink service takes twice as long while they collect money/credit cards. Constant, constant, constant announcements. Impossible to watch a movie without some interruption. No, I don't care who is chief flight attendant in business class. Towards the end of the flight, they subject you to a charity video. You have to listen/watch. The inflight entertainment is interrupted (again) for this."
Pros: "Friendly and helpful crew. We were served drinks and food. I liked that the flight attendants requested everyone put their seats in the upright position anytime food was served so that the person sitting behind you had space to eat."
Cons: "Seats were uncomfortable (in all fairness, most airplane seats are uncomfortable!)."
Pros: "Nothing since I’m still in dublin"
Cons: "There was minimum help. Wait actually, in Manchester there was none. No one at the gate until 2:15pm when the flight was already 20mins late! No one updated an incoming flight with passengers needed to make connections."
Pros: "Overall, a perfectly serviceable "domestic" (i.e. intra-EU) flight."
Cons: "Long check-in line at Aer Lingus desk at Munich Franz Josef Strauss due to one of two check-in agents apparently being late to work. This agent was also brusque to the point of rudeness when checking me in -- and was checking personal messages on her phone during the process."
Cons: "Luggage was not out in th connecting flight and there was over 2hour layover so it should not have missed the plane it has all of my clothing in it"
Pros: "fantastic customer service"
Cons: "wouldve loved to have been left breakfast while i slept"
Pros: "very friendly staff great flight with nice tech made trip fly by"
Pros: "The service. Excellent"
Cons: "Pay for the food. LOL."
Pros: "Average flight to get you where you want to go. air hostess was helpful."
Cons: "Forgot my luggage in Toronto. This is the second time with aer Lingus in the past 8 month. Had to pay for my seat and baggage on top of ticket price, was unaware."
Pros: "Almost everything"
Cons: "The confort of thé seats. Way too tight for a 6 hour flight."
Pros: "Non stop service to Seattle; going through US Customs in Dublin."
Pros: "I thought the airline was nice and it was a seamless process getting on the flight."
Cons: "I am not sure if it is the airlines have different cultures but the flight attendants weren't overly warm..I would describe them as lukewarm We had just got off another flight were the attendants were warm in how they greeted us."
Cons: "Our plane coming from Dublin was 1h30 late arriving in Lyon (LYS). The gate was annouced very late and there were long lines to pass the security check."
Pros: "Great crew. Great food. Great movie selection."
Cons: "The seats were bad seats. For a such a long flight, we couldn’t recline!! Not fun."
Pros: "Crew were efficient and courteous. Food was tasty."
Cons: "Seat in front of me was broken and leaned back too far. Audio plug wouldn’t accept two prong headset. Video screen was nonfunctional on flight to Dublin."
Cons: "For some reason I am not sure of the flight was late taking off. I think the plane may have been delayed before arriving in Dublin."
Pros: "Great selection of entertainment."
Cons: "No complimentary free alcoholic drink with your meal on the Aer Lingus Flight."
Cons: "I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again."
Pros: "I have never been on an airplane with a crew that constantly gave out orders during the flight. Having the trays and seat backs put up one hour before the flight landed? Frequent barking about the shades needing to be up or down? Making you put your seat back up because someone’s drinking coffee behind you? It got old. I suspect this is a company thing. They seemed friendly enough but they have their marching orders!"
Cons: "See above"
Cons: "Missed the flight."
Pros: "Flight was good, food excellent and great service"
Cons: "We don't fly only every 5 years, so out of the loop on how to get around, booked with BA, but flew with Aer Lingus, please give us that info on our tickets! Dublin airport was horrible for us 68 yr. Olds to get around in."
Cons: "Being charged $100 each way for checked baggage, no where on my itenerary did it mention that"
Pros: "I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip."
Pros: "Great seats plenty of leg room"
Cons: "The food... Yikes"
Cons: "Overall good experience"
Cons: "they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys."
Pros: "The cabin crew was friendly"
Cons: "The entertainment selections are extremely limited and poor. Food is mediocre and not even comparable to other international Airlines business class standards"
Pros: "the timeliness of the airline in leaving and arriving at the ports, providing meals for the passengers,"
Cons: "breakfast was not given to some of us as the air hostesses said that they ran out of food"
Pros: "The crew"
Cons: "Food not good , entertainment system old un updated and slow"
Cons: "When sitting in an exit row an attempt should be made by staff to reserve overhead storage for those in the exit row because of the no storage under your seat policy, after all you had a staff member right there!"
Pros: "Fast and efficient crew"
Cons: "A going-through-the-paces flight and incredibly expensive beer and wine."
Cons: "90 minutes stranded on the tarmac with no explanation. Not the way you start a trip. While the fact of being stranded was out of the control of Aer Lingus, communication was not."
Pros: "Good staff, nice entertainment options. Pilot spoke to the cabin about flight route, turbulence, things to see out the window, etc."
Cons: "No alcoholic drinks with meal on an international flight, bags were lost on the flight home."
Cons: "Lack of leg room, I know it's the safe in economy on all airlines, but it's tough!"
Pros: "Flight crew was great."
Cons: "My wifes seat kept reclining and would not lock in place. My seat would not recline and was locked in upright position which was not comfortable when trying to sleep plus seat in from was reclined in your face."
Pros: "Nothing. I flew with West Jet. Their review shall be posted on their forum"
Cons: "The abrupt cancellation"
Pros: "check in process was easy"
Cons: "Our 2 carry-on bags were moved to checked in just before we got in. We were told that it was because it was a full flight. So what do I see in the overhead bins? 2 carry ons with "crew" tags. What bulls**t. This was a very good airline 20 years ago. Not anymore"
Pros: "From the moment I arrived I felt very taken care of. Plenty of seating in lounge, with many of them facing runway. People were friendly and accommodating. Food was average. On aircraft, the staff was outstanding."
Pros: "Everything was on time considering the heavy Holidays travels."
Pros: "Seat extraordinarily comfortable"
Cons: "Food quality"
Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."
Cons: "Better snacks."
Cons: "Wider seating"
Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."
Cons: "Typical tight seating, aircraft showing age."
Pros: "that it's over."
Cons: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."
Cons: "The wifi signup process not seemless with Android."
Cons: "Delayed for an hour"
Pros: "No issues - which is what I expect"
Cons: "USB chargers on seats"
Cons: "Make seat available for two of us together not every one in a deferent row"
Cons: "Well organized loading, consistent beverage service"
Cons: "Weather related, mostly, so not AA’s fault"
Cons: "Bathroom needs fixing as toilets were not working. Planes kept getting cancelled. I never have problems with southwest"
Pros: "One of the few non-stop flights between Seattle and Philadelphia. Convenient times for my travel needs"
Cons: "There are 9 boarding groups some of which have no one in them. I don't understand why. Seats don't have screens for entertainment so you have to use your own device to. Make sure you have extra batteries since there is no power to charge on board."
Cons: "KTerrible coffee. Tasted stale"
Cons: "The seat in front of me reclined so far that the guy in that seat had his head less than a foot from my face and my knees were being smashed by his seat. Very painful."
Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."
Pros: "One nickel hostess"
Cons: "PAID FR UPGRADDED SESTS AND THEY WETE GIVEN TO LATE ARRIVALS."
Pros: "Other passengers"
Cons: "It was terribly hot and the attendants didn’t serve us regularly. The skipped us when we wanted cold water:"
Cons: "Un necessary delays from start to baggage pickup"
Pros: "Both the departing and returning flights departed in schedule and arrived a solid half hour early. Staff was accommodating and friendly, and very helpful with me juggling luggage and a toddler by myself."
Pros: "The fight was not over crowded."
Pros: "seating assignment"
Cons: "wish the crews were more pleasant. some were pretty rude to some passengers"
Pros: "The aircratf and on time operation"
Cons: "Gate agents not following AA.com policies to charge extra fees"
Pros: "Boarding was a breeze"
Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."
Pros: "Was on time."
Cons: "Not eventful."
Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"
Cons: "Left s half hour late because they had to shift cargo, then we taxied on the runway for what seemed like a half hour. My wife and I purchased our tickets in July but could never pick our seats and ended up 9 rows apart."
Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"
Pros: "Early for arrival!! Love that!"
Cons: "The seats are hard although spacious for a 3 set row."
Cons: "no charging station"
Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."
Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
Cons: "close it!"
Pros: "Long walk and less than an hour. Very difficult for senior. No assistan e available."
Cons: "The pain from carrying bag between gates"
Cons: "Longer flights should have screens in the headrests"
Cons: "Bad as above"
Cons: "Going through immigration in Dallas is a disaster. The wait is eternal. None-US passengers seemed to get processed faster."
Pros: "There was movie available"
Cons: "-There were no Blankets for coach even though I wasn't feeling good at all."
Pros: "left and arrived on time. helpful staff. no glitches. reasonably comfortable."
Cons: "i did not rate food and entertainment because i did not partake."
Pros: "Free beverage"
Cons: "My bag was lost and it still hasn't showed up at the airport. Seems like I would get some kind of credit of some kind for this inconvenience."
Pros: "The pilot was charming, and really hugged Mt. Rainier on the way in - Made for an incredible view in the moonlight!"
Cons: "we waited on the tarmac for a lengthy period of time in Toronto-we missed our connection as a result in Germany and there was little staff to help us get new reservations-we waited 7 hours and got a voucher for one meal-we missed a whole day in Europe"
Pros: "Lots of legroom. Great free movies."
Cons: "No free snacks. You had to pay for headphones."
Pros: "Boarding easy & fast"
Cons: "Plane lat, extremely hot, & only 1 explanation with no updates"
Pros: "On time...."
Cons: "seats cramped..."
Pros: "People are couteous"
Cons: "Very cramped; big doing and dance about overhead room so I gate checked. There was empty overhead space and bags very slow to come out at baggage claim"
Pros: "Got an upgrade to premium economy"
Pros: "Flight was not overbooked Flight left early & arrived early No delays from AC"
Pros: "The empty seat beside me"
Cons: "Poor connections for movies and wifi- broken"
Cons: "Fatigue from job"
Cons: "The ticket was not valid...had to buy a new ticket"
Pros: "Kind and polite service."
Cons: "Again, very rude staff, not helpful at all."
Pros: "Professionalism Pilot kept us informed"
Cons: "No free snack (like peanuts) was offered. It would be nice to be able to nibble on on a snack along with the one free drink."
Cons: "Everything except the snow in Canada"
Cons: "Why don't you give away cookies too?"
Cons: "Temperature varied widely throughout the flight. Entertainment system down for over an hour. No fresh food left for the back of the plane - Late departure."
Cons: "Employees very poorly trained in dealing with problems. While our flight was okay, the previous flight was overbooked and a number of transferring customers were bumped because their flight was late. I understand this is common practice, but the employees handled it VERY poorly, even yelling at the passengers when they voiced their dismay at what was going to be a very long layover after a very long international flight."
Pros: "Friendly crew, good food and comfortable seats"
Pros: "كل شي"
Cons: "Too long to board and a little disorganized at boarding"
Cons: "Everything was great except no wifi and average movie selection."
Cons: "Limited luggage space"
Cons: "sitting in the middle seat unless you pay extra"
Pros: "Everyone and everything was outstanding! Completely opposite of every experience I've ever had with Air Canada! They finally get it! Treated us like we were people and valued customers! Amazing!"
Pros: "I liked the care, the kindness, and the help"
Cons: "Air Canada is just worse and worse"
Pros: "Everything I will definately be back"
Pros: "Everything I'll do the same next trip!!"
Cons: "No complaints!!"
Pros: "business class"
Pros: "Prompt.. Cleaning"
Cons: "1 attendant looked unshowered with greasy hair, but good attitude"
Pros: "A woman in Toronto at the customs area for air Canada helped us get seats when we didn't realize we were on standby. She was very kind and helpful!"
Pros: "Early and informed consistently. Great experience."
Pros: "Air Canada is great"
Pros: "It's Vegas, what's not t like!"
Cons: "Plane ride home after 4 nights in Vegas..."
Pros: "Easy , on time, friendly"
Pros: "Upgraded to first class"
Cons: "Plane was old"
Pros: "Nice selection of media. 767-300 is comfortable."
Cons: "Late boarding due to plane's turnaround issues. Unusually long delays at baggage claim...may have been lack of coordination on part of the airport."
Pros: "The price was good and connections were well-timed, and my seat-mate was a nice guy!"
Cons: "There was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."
Pros: "Flight crews were great."
Cons: "Ground crews and Air Canada's booking system caused no end of trouble. Weather started the problem but human error meant an incredibly stressful rebooking, requiring three agents at ticketing plus the IT help desk just to figure out what the agent I had reached over the phone had done. In Quebec City not nearly enough agents to check bags; huge lines, people being shunted to the front so they wouldn't miss their flights."
Cons: "No legroom at all. Try to squeeze far too many passengers."
Pros: "Our flight attendant, Sabrina, was fantastic. Quite friendly and helpful. You can tell she loves her job. She patiently answered questions and made the flight really pleasant."
Pros: "I was really tired and the plane was full but I could nap. Baggage came quickly."
Cons: "No free meal because not technically an international flight I guess."
Pros: "We liked the entertainment options and the crews were very friendly."
Cons: "We didn't like not having blankets on the round-trip flights between Seattle and Toronto."
Pros: "Not really stands out as a positive."
Cons: "Overall came across as not up to the standards of other carriers."
Pros: "Media and staff very good"
Cons: "Airport was empty, plane was empty. But still had to wait to get on due to filled with people who put suitcases away that sat near front but not first class."
Pros: "I liked that I was able to pick my seat. I love the exit row."
Cons: "Being woken up. But it was for a good reason. Personal safety."
Cons: "Air Canada closed the door ten minutes before departure although the knew we were in the terminal trying to get to the gate. Air Canada charged us $315 for a flight two hours later."
Cons: "For the price, the length and the fact that it was an international flight. I would have expected not to be required to paid for luggage and to have some food been provided to us. In particular, after the return flight was delayed considerably due to airplane issues."
Pros: "Roomy seats"
Cons: "All the flights left late. Not enough room for carry on luggage. No free booze on International flight"
Airlines flying from Ontario to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Washington
Masks required on board, masks provided on flights from Ontario to Washington
Social distancing seating
Middle seats unavailable to book on flights from Ontario to Washington
Testing for antibodies, testing for symptoms for flights from Ontario to Washington
Waiving of change fees. Search flexible flights from Ontario to Washington