Find Cheap Flights from Ontario to New York (ONT - NYC)

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

Crew was fine

I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

Nothing

Poor and confusing nternet communication for flight changes, delays and checki-in capibility, prior to flight. Obtaining bording passes. Ticket purchase stated $148.00 price charged sraref $191.00. My frequent flyer account locked and then when I did get help my prior air miles were set back to zero. Upon arrival to Denver faulty equipment delayed disembarking for 25 mins. Excessive bag expenses and seats do not recline,

Total scam. They charge you for every step along the way. Ridiculous hidden fees.

Service was horrible! I originally had a 3 hour layover before my connecting flight which was delayed several times for various reasons which I know can be uncontrollable at times. Once I landed I only had 10 minutes to make it to my next flight in which I asked one of the flight attendants if I could move to the front of the aircraft to try and catch it and she did not allow me to do so and that they had to offload the plane “front to back.” I have seen multiple other airlines that allowed people trying to get to their next flight front-loaded off the aircraft. Once I found I missed my flight I was told that I would have to wait until midnight to fly to Orlando and then fly to my final destination (Nashville) at 6 am the next morning. I asked the attendant if they were able to provide a hotel or at the very least a meal but that wasn’t the case. I understand that things happen that delay flights but I would think this airline would be able to help their customers any way they can and that definitely was not the case! I will never fly Frontier ever again.

Nothing

Poor food choices, beverage purchaces mandatory, seats do not recline, excessive Frontier credit card sales pitch and most of all, expectation of gratuity for services.

Crew was super nice The plane was clean with a lot of power outlets, good WiFi, etc

We were almost an hour late

Great service and on time flight. Got a good comfortable seat with nice leg room.

Nice crew

Flight was 55 minutes late leaving making me miss my connection home. Awesome.

The seats in coach were too narrow for comfort...and I'm a medium size.

Crew did a great job overall. They were fast and friendly. We got out 15 minuets early too. Nice job!!

The steward had a sense of humor which always helps.

There wasn’t anyone at the JetBlue check in area to take bags when I arrived about two hours before the flight.

Nothing

More than 2 hours delayed. Bags took forever to come out. Not flying in jetblue anymore

Landed much earlier than expected!

The price.

Before boardong the Frontier gate rep kept barking on the mic to clear the gate if you wete not group 1. Group 2, etc. She was sharp and had aytitude in her voice. There are better ways to get people to do something than to keep barking at them. A passenger had her cell ph on speaker and was very loud, before take off and immediately at touch down.

FAST BOARDING. NICE AND COLD FLIGHT.

BAD QUALITY COFFEE.

Nothing

Poor food choices, beverage purchaces mandatory, seats do not recline, excessive Frontier credit card sales pitch and most of all, expectation of gratuity for services.

Service was horrible! I originally had a 3 hour layover before my connecting flight which was delayed several times for various reasons which I know can be uncontrollable at times. Once I landed I only had 10 minutes to make it to my next flight in which I asked one of the flight attendants if I could move to the front of the aircraft to try and catch it and she did not allow me to do so and that they had to offload the plane “front to back.” I have seen multiple other airlines that allowed people trying to get to their next flight front-loaded off the aircraft. Once I found I missed my flight I was told that I would have to wait until midnight to fly to Orlando and then fly to my final destination (Nashville) at 6 am the next morning. I asked the attendant if they were able to provide a hotel or at the very least a meal but that wasn’t the case. I understand that things happen that delay flights but I would think this airline would be able to help their customers any way they can and that definitely was not the case! I will never fly Frontier ever again.

Flight came out almost at time, arrived in time any way. The luggage arrived quickly, it was the only night flight from LA to NYC that I could found in great price.

Serious minus were the seats! Awful seats, back of the seat can’t be banded, very hard and uncomfy to sleep like this!

Crew did a great job overall. They were fast and friendly. We got out 15 minuets early too. Nice job!!

flight ok good, service good

they lost 3 of our suitcases took 3 days to get 2 and one is still not accounted

Crew was friendly and offered refreshments and snacks

Great service and on time flight.

Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny.

Great service and on time flight. Got a good comfortable seat with nice leg room.

Beat up baggage

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

Crew was fine

I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.

There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation.

Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience.

There was no rhyme nor reason for who boarded first

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Boarding is as usual chaotic

Service was horrible! I originally had a 3 hour layover before my connecting flight which was delayed several times for various reasons which I know can be uncontrollable at times. Once I landed I only had 10 minutes to make it to my next flight in which I asked one of the flight attendants if I could move to the front of the aircraft to try and catch it and she did not allow me to do so and that they had to offload the plane “front to back.” I have seen multiple other airlines that allowed people trying to get to their next flight front-loaded off the aircraft. Once I found I missed my flight I was told that I would have to wait until midnight to fly to Orlando and then fly to my final destination (Nashville) at 6 am the next morning. I asked the attendant if they were able to provide a hotel or at the very least a meal but that wasn’t the case. I understand that things happen that delay flights but I would think this airline would be able to help their customers any way they can and that definitely was not the case! I will never fly Frontier ever again.

Sardine-like seating

Nothing

The seats were so in comfortable and made my back hurt

Nothing

Poor and confusing nternet communication for flight changes, delays and checki-in capibility, prior to flight. Obtaining bording passes. Ticket purchase stated $148.00 price charged sraref $191.00. My frequent flyer account locked and then when I did get help my prior air miles were set back to zero. Upon arrival to Denver faulty equipment delayed disembarking for 25 mins. Excessive bag expenses and seats do not recline,

Paid for gogoinflight, then is had a big error red screen, that said keep trying back in a few minutes. Never worked. Was not happy. Long flight.

Beat up baggage

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

Nice crew

Flight was 55 minutes late leaving making me miss my connection home. Awesome.

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation.

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

Flight came out almost at time, arrived in time any way. The luggage arrived quickly, it was the only night flight from LA to NYC that I could found in great price.

Serious minus were the seats! Awful seats, back of the seat can’t be banded, very hard and uncomfy to sleep like this!

I love everything

I liked having a variety of movies and show to watch during a five hour flight

There was a worker outside the plane demanding people to step to the side. He didn’t say please or thank you. Rude!

The steward had a sense of humor which always helps.

There wasn’t anyone at the JetBlue check in area to take bags when I arrived about two hours before the flight.