Flight was delayed, full flight and I had to change gates. Southwest flights are always late later in the day.
Kayak could’ve posted the correct gate number. Almost missed my flight.
I wish they had movie screens in the headrests. The seats are much improved, more legroom and recently renovated. Bathroom was clean. Staff was outstanding!!
Staff was far less than helpful at all times. Departure and arrival times mean nothing to Southwest. Extremely disappointed, will never fly with them again, and I’ll be sure to share my experience with all.
My original flight was extremely delayed but I was able to join the standby list for an earlier flight. I was grateful for this feature but I wish I could’ve gotten my standby confirmation sooner.
Glad flight made it out. So many delays due to hurricane. everyone did a great job.
Very good. Exactly what I expected. We did have a slight delay.
The trip was good. Short, uneventful, and can't ask for more than that My one complaint is that I had signed up for wheel chair assist between gates. I fractured my foot/ankle in two places and needed the help. Neither flight did the requested help appear. I ended up walking through both Atlanta and Nashville Airport and was a very unhappy traveler. While I know that it's the airport responsibility for the service, I wish that SW had at least verified that the assistance was there as requested.
I liked that we arrived safely. I did not like how Southwest personnel blamed the boarding delays on wheel chair passengers. If there is a national wheelchair basketball tournament occurring, be ready as a company to respond with appropriate resources to match your cudtomers needs.
I liked receiving attention from aged and well experienced flight attendants. I disliked the non-gluten-free snack but I brought my own so I was OK.
I took seat 15A in anticipation of window seat, there is no window.
My recent experience was excellent on Delta! I flew with Delta Comfort and I was really comfortable in my seat. I enjoyed the in-flight service. The flight attendants were so friendly and hospitable. I love the snack on the flight as well. This was my first time flying on Delta and I will definitely consider flying with them again.
The plane was an older model, so it wasn’t as comfortable as others. The flight attendants were not helpful during onboarding. It was a full flight so there was chaos finding space for baggage.
Delta’s staff is unmatched. From the gate agents, to the pilots, to the flight attendants… all top of the industry.
I am extremely disappointed that delta internal pilot manuals now refer to the Gulf of Mexico as the “gulf of America”. You can bow down to the Orange turd on your own. I will never fly delta again
It was a great flight and the stewards and stewardess were all kind and accommodating!! The seats were comfortable and entertainment screen excellent!
737-800 in first class was pretty dumpy. Seat had an uncomfortable angle, storage under the seat was blocked so even my very modest backpack didn't fit, power outlet was flaky. Weird tiny seat pockets that couldn't hold a gallon ziploc bag, emesis bag missing, etc. etc. No in-flight service due to turbulence. Crew was excellent, boarding was smooth despite a full flight.
The flight was overbooked and the staff at the gate started calling for volunteers to drop out and offering incentives. That delayed the flight
There was no wifi even after my husband paid for wifi it wasn’t working. The plane looked and felt old.
Update the cabin with tv screens or at least music sources.
For the expense of first class, the seats could have been nicer and higher tier snacks would have been nice.
Seat pitch is horrible especially on the 15 hour flight. Gate crew at SFO was Outstanding. The flight crew was also great.
Efficient boarding and early departure. Very smooth flight. Early arrival in ATL. Great flight.
Made all groups except 2 check despite ample bin space. Inflight WiFi and entertainment didn’t work most of the time.
Flight was quite late as there was no pilot Crew is usually excellent, this flight not as good as usual there were more mistakes, slower and less friendly service But honestly the aircraft was too cramped and uncomfortable for a 4 hour flying get so, do to the aircraft liability the very best you could ever do is mediocre.
The pairing of personal Bluetooth headset did not work, provided headset did not work, then the screen locked and therefore no in-flight entertainment was available.
Pot and crew did a tremendous job landing in Savannah in the middle of the tropical storm. !!
Nice flight, nice crew but no cookie or napkin with my seltzer.
Easy boarding in group 2. Landed 1/2 hr early. Delicious cookie snack.
The staff was so kind and very helpful. I had to use handicap wheelchair services and was so thankful for how well they treated me during my whole trip. Thank you so much. Jessie took time to explain his service and what part he played and how others was going to be available to help. The flight attendants was so helpful in helping me get to my seat. Made me want to plan my next trip with United Airlines. I usually use Delta.
Ontario airport boarding was very easy to park and access, is clean and TSA took 10 minutes total. Check-in was a breeze and cruise was very nice.
Airlines should be prohibited from using the seats they get away with.
The "on the ground" A/C was not working. It was so hot while waiting to get in the air, a passenger from the rear of the plan declared "I just can't!" and waited in the gangway until time to close the doors. It was miserable. But the crew were champs and had an amazing attitude. I know they were as miserable as we were but didn't let that affect their performance.
Good flight, seated and had a water within 5 minutes. Crew was hospitable.
We never made it due to delays on both ends. Gate attendant said it was mechanical but the system said otherwise, so no compensation. That’s not right.
The flight attendant, a black woman with curly hair who sat near Row 21, was wonderful and kind.
We started with trouble checking in 24 hours early. Then my husband did not get his TSA precheck. Finally flight delayed due to no crew. I know things happen
Sometimes, it is difficult to figure out which seats is window, middle and isle.
It was only a 50-minute flight from CLT to SAV. I could not get wifi in CRJ 900 plane,
There was no entertainment and again, the seats were very cramped and uncomfortable.
