Find Cheap Flights from Ontario to Seattle/Tacoma Intl (ONT - SEA)

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The flight itself excellent. Great service The only problem was when we landed there was a traffic jam and could not get to the gate for 20 minutes.

Delayed for one day 3 hours waiting time on the phone to reschedule the ticket

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Sat in Premium. Early board because of wheel chair. Lots of room. Smooth flight. Arrived early in Seattle. Ta very nice. Took all way to car in parking lot. Cleanliness.

TA forgot one of my bags at security..but I didn't miss until almost to departure gate. Had to check my medicine bottle of cough syrup. What a pain. Put into separate basket. Open & swab. Weird. I'm 75 not a terrorist but I did have pneumonia recently & needed it do would not cough & choke on plane.

I really liked the seats, actually! Very comfortable plush leather chairs. I also enjoyed the T-mobile texting service, very cool!

Not much to complain about, really. Plenty of space for baggage. Baggage fee is unfortunate, but I guess everyone is going that way.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

I liked that the boarding was really easy. The tsa were really helpful and polite

There was one flight attendent. Young. She was so rude and had a terrible attitude. I asked her if she could help me w my bag and she was annoyed at me. I really thought that I could ask for help. Then when the flight was over I asked her where I could pick up my bag. She said and I quote "I don't know look at the signs" it was the worse flight I have ever taken! Oh and when I got to the baggage claim someone tried to steal my bag. I was so upset! They need to retrain their staff to do their job without us having to feel bad!

Crew was efficient, food was decent, and I love the new option to plug in electronic devices and keep them charged up.

The advertised entertainment options were not available to me because I use a Windows Phone. There is no app for Windows Phone and my mobile browser is not supported, which was super frustrating. There should at least be a way to override the "this browser is not supported" message, since in reality, most website DO work in Microsoft browsers, even if they are not officially "supported." Please make sure you support Microsoft platforms in the future!

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth

The crew were very helpful

Waiting in the plane while it was being fixed. I was in extreme pain and could not move for what seemed to be an eternity. I have titanium rods in my back

I'm not a seasoned flyer and everyone was very helpful!

Everything was great!