boarding was late worst was going back LAX to SFO delayed not once ? but TWICE😡I was at the airport practically almost 5 hours of previous time , very inconvenient! i would have spend longer time with family , I was wanting to avoid TSA line? but it just got me to spend unwanted time @ d airport
Flight was delayed - we left at 11:30 pm instead of 10:30 and it was extremely inconvenient. It affected both the day of the flight and the next day
Plane boarded and left on time or very close to the stated departure. Arrived on time. Staff was subdued. Could not hear the flight attendant too well. No announcement from the pilot which is always nice. Biggest complaint absolutely no little snacks! But the important thing is we left and arrived on time and we survived.
My 1.5 hr flight was 5.5 hrs delayed. We switched gates twice. We planed and deplaned once. Three total planes, two had “mechanical issues.” None of this even makes sense as the original plane was sitting at the gate since yesterday evening. Then when the second plane was finally brought to the gate from the hangar, it too needed repair. Don’t worry. They gave us a $12 foot voucher. All other flights in the same area of the terminal were hours delayed. It was an actual nightmare. This was after a few hours delay on my first flight a few days ago. And I thought that was bad.
Departing flight to San Diego was delayed. Return flight from SD to SBP was delayed. Not terrible but not ideal
Delayed flight both ways. Then, on the return flight, we were stuck on the tarmac for at least 30+ minutes. Idk what happened, but this was a bad experience.
Coffee or tea service would be nice for an evening flight, water or juice not good enough.
Big delay of over 7 hours on next leg of trip with Alaska. Would have been nice to have food or something
It was my first time flying Alaska Airlines and first time flying from Santa Rosa airport. The staff was very professional and friendly. Their instructions were clear and any question was answered satisfactorily. My seat was comfortable and the in-flight beverage service very adequate for the duration of the flight. We arrived ahead of the scheduled landing time and deplaning was simple. I look forward to flying with Alaska again.
Flight attendant took my carefully folded coat and flung it across the aisle to the bin across the way. Where one of the passengers rescued it for me, because that just wasn’t right!!
Departure was two hours late! Better than four hours late on our first flight
My experience was pleasant. It was perfect. That is enough🥰💃💖
The flight was supposed to leave at 7:30pm, but departed 10:50pm. They kept moving departure time out every half hour. It was a 45 minute flight from n Sunday night with great weather.
I could not check in ahead of time. Kayak did not give me a proper confirmation number to check in.
I loved flying Hawaiian Air! We didn’t pay to sit together, but we were able to anyway. They had usb charging ports and even outlets in some seats. They served a hot sandwich that was not very good, but we were still pleasantly surprised. The staff was very nice. The seats really made my booty hurt but maybe I’m just not used to sitting so long. Also, the AC was really cold even though I was wearing pants, a hoodie, and a light blanket.
You did not have any vegetarians options for the free meal! I do not eat any meat of any kind! I asked the flight attendant and was met with kind of a rude statement like vegetarian? No we don’t have that kind of thing! Did not make me happy but made me feel like why would I want a vegetarian meal! Otherwise a good experience!
I was put in a middle seat with the people on either side of me kept passing their grandchild over me and talking back and forth while I was trying to rest or watch a movie. So inconsiderate and totally disturbing. I asked if they would sit next to each other to alleviate the constant impeding my comfort but they refused.
Late boarding, full flight. Absolutely no food and barely a bag of pretzels. No video screens and slim pickings of movies. No live tv and poor selection of shows.
Pre-Flight check-in Staff did a terrific job correcting a seat mis-assignment problem after I checked in the night before my flight. They really stepped up to make my flight home a joy. It was also my birthday, so the flight crew made me feel special a little treat.
Our flight delayed 2 hours, no WiFi in flight and the snack option isn’t great either.