More comfortable seat. The seat on this airplane offers little back support.
Repairs caused a long delay, they kept us informed but it was a hurry up and wait forever
Comfortable as fell asleep before tak3 off and woke up when landing announced.
No snack, one cup of beverage and no movies without paying.
2 short a trip to serve food
Very smooth day at the airport and in travel. Thank you Avianca
Fairly new airplane seats with TV screens, USB slots, complimentary headphone.
Flight was moved 6 hours with no explaination a few weeks before (apparently there's an on going strike), so we had to pay to switch our connecting flight. The day of, there was a 2hr delay so we missed our connecting flight. Food was ok. Drink selection was mediocre. Very limited TV and movie selection. Probably should have stuck with my instincts to fly with a larger carrier.
No prior notification was given about the yellow fever requirements on the trip from Brazil to Columbia.
The professionalism of the airline and the crew was good
The long wait to board and immigration
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