Find Cheap Flights from Orlando to London Gatwick (MCO - LGW)

Easy bording. They allowed me to pick my seat before boarding at the airport. The crew was nice. Like their outfits. Flight was comfortable.

You have to pay for everything... the blackets...the earphones...the food...the drinks... and there were limited times when you had to pay. So if you feel asleep and missed the window... youre out of luck.

The ease of boarding and the friendly crew

I have a Gluten allergy and I decided when I got to the airport that I would upgrade to Platinum. When the started to serve the meals, I politely informed the flight attendant that I had a Gluten allergy and would like to purchase a salad instead. She stated that I needed to reserve my Gluten Free option 72 hours in advance and that a salad was not available. So I ate my snack of a nuts for an 8.5 hour flight. This is a HUGE disservice to those who have allergies! Because of this...I will no longer fly with Norwegian!

Courteous and very Friendly at check-in. Cabin staff helpful.

We have been waiting 30 hours for our luggage which was left in London and didn't make it to Rome.

Thomas Cook provided blankets and pillows, meals and a checked bag for free! The crew was lovely and very helpful. I would fly Thomas Cook again!

The selection of movies for the entertainment portion was pretty slim, and the seats were serviceable.

Flight timeliness effort was wonderful and sharing information with passengers about the slight departure delay was much appreciated. My flight Attendant was quite accommodating and respectful.

The entertainment choices were adequate but limited.

Staff excellent , as always.

It was impossible to sleep as the plane seemed extremely cold and was very noisy.

Purchased an extra 3" of leg room, which helped tremendously being that my husband & I are both tall. Flight attendants were friendly, helpful & attentative. There were plenty of beverages offered. The food service was adequate. So many options on the media screens on the back of the seats. USB ports were provided on the back of every seat as well.

Nothing!

Seats were large enough with plenty of leg room, except for the large man/boy behind me that kept kicking and pulling on my seat. Staff was curtious, flight was smooth and food was fine. Overall i give yhem 5 stars!

Rude man behind me.

I really liked that I was able to check in online and print boarding passes ahead of time. Definitely helps! Boarding was a little delayed but once it started, smooth process. Crew and pilot were extremely friendly! Airplane was very clean. For some reason I never eat the food when I fly, so I cannot comment on that but my family members that I was flying with say it was good. Overall, VERY satisfied with my flight from Orlando to London and Thomas Cook Airlines in general. Will be booking with them in the future! Sorry to those who did not have a great experience like I did.

Leg room but the leg room isn't really that great on any flight when you're flying for 8+ hours. 3 movies on movie monitor and if you wanted extra, you had to pay but the price was reasonable. Would have liked Wifi as well.

Everything was very professional and well done

Not much. Very small plane. Only one bathroom on the back in the galley! Impossible to get in most of the flight because of service carts.

Food service extremely slow. M&s choices looked good but the crew had their hands full trying to deliver. Too bad