Find Cheap Flights from Orlando to Pensacola (MCO - PNS)

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

On time.

Girl next to me was allowed to bring on a "takeout" box and nibbled for 2 hours. Not only was it in danger of spilling but it was a nauseating vinegar smell. Wanted to tell her to just eat it and get it over rather than take a couple of bites and close it, then open it to lick the fork, then take another bite. She was about 12, why didn't her dad say something and better yet why didn't he sit with her, their seats were booked before mine.

Late in boarding, mid flight had to turn around and go back to where we started from to refuel! Somebody threw up in aisle holding a barf bag and missed the bag. Stewardess covered with a napkin and if you didn't have long legs you were going to walk on it. Needless to say it wasn't a happy ending and now I have a 3 hour delay on flight home!

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

Nothing

Everything, I got to the airline 1 hour prior and there was only one attendant for checking in. I ended up waiting in line for 25 minutes or so. I finally made it to the counter and they gave up my seat and told me I could not get on the plane. They refused to refund my air fare and I didn't get to see my fiance who was deploying the next day. I will never get on a silver plane. Their service sucks before you even get to that step.

Cost

We had a five hour delay and it did not seem they had a solution to the problem. Once we boarded 5 hours later, they then asked for two people to get off. It seemed they could have saved someone all that wait time and offered the flight the next day earlier.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Non-stop service from Pensacola to Orlando. On time departure.

Silver Airways does not participate in the TSA PreCheck program. While they serve beverages, there are no snacks of any kind (pretzels, peanuts, chips, etc.)

Everything

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