PBI - LYS
Find cheap flights from West Palm Beach to Lyon
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Scores according to KAYAK customer reviews
Pros: "The food was great and the screw were nice and young ."
Cons: "The boarding process and charging 95 dollars for an extra bag is crazy."
Pros: "I lost the flight????"
Pros: "Service and the price!"
Cons: "Lots of things but I’m sure TAP it’s working on this!"
Cons: "Boarding was a disaster that took an extra 30 min"
Cons: "We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide."
Pros: "Got where I was going safely and on time :). Decent leg room, food, comfortable seats."
Cons: "No sound in TV, and no way to adjust subtitle languages (that I could ding). Pretty long delay standing in line to board."
Cons: "Wait time on buses from-to airplane to terminal was long."
Pros: "The crew was very professional and service minded"
Cons: "The food was disgusting this time as well as the last time I traveled with TAP. The seats was uncomfortable and in leather like material witch made the seats very warm and sticky."
Cons: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."
Pros: "Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!"
Cons: "Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry."
Pros: "on time, food"
Cons: "I asked male attendant for pillow and blanket , he said no!!!!!!!!!!! foot rest would not stay in upright position, I could not remove remote from back of chair, outlet for headphones was broke."
Pros: "Crew service was excellent, food even hetter"
Pros: "Everything else"
Cons: "The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory."
Pros: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Cons: "Seats uncomfortable"
Cons: "Very hot, gross food"
Pros: "Food was alright"
Cons: "No entertainment, no charging port beyond row 15."
Pros: "Everything great"
Pros: "The web page said that I did not have to pay for my baggage, but I had to pay an expensive price."
Cons: "You have to add the price that we really going to pay, not a price to make the people think that it is a cheap price."
Cons: "Very salty food. Flight was delayed so I almost missed my connecting flight."
Pros: "Very nice flight. Complimentary wine, meals and movies. We were in Economy Plus so the leg room was quite good."
Pros: "Nice staff"
Cons: "If you are seating at the end of the plane they never have the 2 choice of meal and you are force to eat whatever is left, it happens more than once, seem to be the practice and is not fair to the costumer"
Pros: "I was very comfortable with empty seats in my row."
Cons: "No entertainment facilities."
Pros: "Food was good."
Cons: "Flight was delayed"
Cons: "Though the weather was fine - no excuse - the 7 hours delay! the fact that instead of landing in Newark (my original reservation), we landed in JFK! VERY INCONVENIENT AND AN EXTRA EXPENSE! The fact that in Lisbon airport I had to wait more than one hour to reach the help desk and then plead to receive a voucher for refreshment (left Madeira on an early flight, no breakfast on that flight, the flight to NY delayed till 5 PM!). I chose TAP because it was the most direct way to reach Madeira - but the delays on both flights were more than unfortunate - it was simply poor service."
Cons: "TAP seems to have trouble landing at its own global hub. Three hours wasted in Porto before the traffic over LIS had cleared up. First time TAP, last time TAP."
Pros: "Very good staff"
Cons: "They ran out of my food choice after the 2nd row of business business class. Their video is 20 years out of date, and for business class a disgrace"
Pros: "I love flying TAP because I love having extended layovers in Lisbon. Lisbon itself, including the airport, is easy to navigate. The food is great and the culture and architecture is gorgeous. For shorter trips TAP doesn't have as many amenities as other airlines, but on this trip the typical video screens with movies, music, etc. was available."
Cons: "In this particular flight there was a male airline attendant who was fabulous and who could speak many languages, including German. I noticed the other airline attendants seemed to be giving him a really hard time and weren't friendly at all. In fact, I rang a bell to ask for attendant help at one point and no one came to help. I was just a seat back from the area where the helpful airline attendant was available. I think that overall TAP flight staff could be a bit more open to being friendly. However, on the ground in Lisbon I've found the staff to be amazingly helpful."
Pros: "The food was good. I have Celiac Disease and they accommodated my gluten free necessities with GF bread!! Wow."
Cons: "The entertainment for an international flight (9 hours) was horrendous. The tiny TVs were actually fuzzy and it is set up so that you cannot actually choose your movie. It is like watching TV where you may tune in to a movie 20 minutes into it playing instead of starting whatever movie you want from the beginning. To make matters worse, there was no plug-in in case you wanted to watch entertainment of your own on phone/iPad."
Pros: "Crew was friendly and great!"
Cons: "TVs did not work, no sound/frozen on games"
Pros: "On time, excellent food"
Cons: "Business barely distinguishable from economy, except for the food which was excellent"
Cons: "No USB port"
Cons: "The boarding process seemed very unorganized. The people and police that were working weren't friendly at all."
Pros: "Paid a bit more for roomier seats up front and worth it. Seemed like newer aircraft with "leather" seats and better padding than the older aircrafts."
Cons: "We had to postpone our first leg from London to Lisbon by a day and then they cancelled our return flight without telling us!!! So, we were trapped in Lisbon with no flight to return home. We called them and they said, "we cancelled your tickets and only have business class seats available for you and your toddler." We said no thank you. If we were going to spend 1k on a return flight, we were going to take British Airways. TAP, never again."
Pros: "Friendly crew"
Cons: "Checking in luggage took an absurdly long time"
Cons: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."
Pros: "The staff and no delays. Checking in , great customer services and she was vey efficient."
Cons: "The uncomfortable seats ."
Cons: "Smooth flight food pilotes"
Pros: "Comfortable seats, no extra charge for blanket and pillow, gluten-free meal was quite good, provided water throughout the long flight, in-flight entertainment offered fairly recent movies, cabin crew were respectful."
Pros: "Not enough leg room"
Pros: "Offered food, left on time, arrived on time. Seat next to me was empty."
Cons: "Turbulence, only one check in line at the gate."
Pros: "Generally good and professional."
Cons: "One washroom was permanent;y dirty because the FLUSH mechanism wasn't performing well. Another washroom was permanently locked - causing higher traffic in the remaining washrooms."
Cons: "Schedule was impossible to make the connection due to the need to go through customs which took 45min. Flight was delayed and we missed our connection. The delay was over 6hrs which was rough."
Pros: "Had all the wine I could drink."
Cons: "The flight was too late for our connections."
Pros: "Loved that seats were new and comfortable. The entertainment system was also newly updated and had plenty of options for everyone."
Cons: "Only thing I didn't like was that the airline doesn't offer wifi!"
Pros: "Good organized, friendly staff"
Pros: "Finally getting to JFK"
Cons: "Crew with the attitude, limited access to toilets, late departure for the unexplained reasons"
Pros: "The attention was great, cordial and polite, was right on time, the movies current and good, I enjoyed the food too.i will fly TAP again for sure."
Pros: "hilarious crew and they were very helpful"
Cons: "seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone"
Pros: "Great crew!! Super nice"
Pros: "Once on the flight, everything went well."
Cons: "Real nightmare as I had booked YUL-LYS-BRU with Brussels Airlines (SN). YUL-LYS was operated with Air Canada. Came within 4 minutes of missing flight despite being at airport 3 hrs early. SN had not released ticket to Air Canada so they could not check me in. Had to call SN customer service after AC could not check me in, then wait and wait as they had to try to correct the mistake 3x before AC counter could issue boarding passes. Terrible experience going through this with 2 small kids waiting. It’s as if the two airlines’ systems don’t communicate but passenger is responsible for resolving."
Pros: "Smooth as you like"
Cons: "Took off late."
Pros: "found it good. I am eighty years young,I didn't need any extra help.I am very self self sufficient. I was travelling alone. and I really didn't need any extra attrbourention There was a family with a infant and small children just in front of me.I was happy to see the flight attendant,help them get organized and she spoke very nicely to the children.The Baby did cry for a while and the flight assistant did try to help themto calm the child. All in all I was able to read my book and even take a little nap . I would fly Air Canada.again. Thankyou Anita Arbour"
Cons: "The only thing I would improve on is to inform passengers of what carousel the baggage would be coming out.on I don't travel a lot and felt lost when trying to retrieve my suitcase. Thankyou again!"
Pros: "Nothing to like here"
Cons: "Late, crew was rude and plane was dirty!"
Pros: "The food and service were very good."
Cons: "The entertainment system is a bit outdated and had to be rebooted more than once. But this was only a minor inconvenience."
Pros: "Air Canada Rouge is a great airline. Would 100% fly again and will try to fly every time with Air Canada."
Pros: "My first flight with Air Canada (TCA) was 64 years ago in 1953 and the airline still feels safe and solid."
Cons: "Food seemed OK but we both suffered severe stomach upset after the flight. From gate to gate in Montreal was many thousand steps. Crazy."
Pros: "Was on time both take off and reached"
Cons: "They served frozen food."
Cons: "same as above"
Pros: "Crew was excellent"
Cons: "Entertainment system did not work for the first two hours"
Pros: "I enjoyed the crew, the food and the entertainment. The crew did give us peanuts for our extra 5 hours on the plane."
Cons: "We were 3 hours late for departure and took 2 extra hours in the air because of re-routing. The seats were abnormally stiff and went back so little that it was extremely hard to fall asleep during the 18 hours we were on board. The crew was unwillng to let us bring our instruments on board and thus, they cracked from the air pressure during the flight."
Pros: "We arrived safely."
Cons: "Most uncomfortable plane ride I've ever taken. No food offered at all - everything was by purchase only. No entertainment system at all. Had to stop halfway to refuel."
Pros: "After I reserved and pay for my seat on row 19 I was moved all the way to the back of the plane. I should be refunded my money"
Cons: "Seats tight, very little leg room or room at all to move. Can't believe we now have to pay for a meal and to check our luggage! Male at departure gate in Palm Beach kept making announcement which could not be understood as he spoke very rapidly and unclear. Flight was delayed 45 minutes."
Cons: "The seats are very small and uncomfortable."
Cons: "the delay coming and going"
Pros: "Safety well managed."
Cons: "Some staff were rather difficult to engage - lacking interpersonal skills and hence leaving me in a 'did they hear me?' mode. I suspect that this is a 'how they are managed issue!'. The 'boarding zone' system either suggests they normally have crowd control issues or need to better understand human dynamics. Every one was bored by zone 5 boarding and the system falls over at zone 4! From a commercial point of view the experience was one of felt weariness!"
Pros: "flight was on time, movie selection was great, comfortable three hour flight, flight attendants were awesome. I will fly air canada again if the price is right."
Cons: "What I didn't like is out of the control of the air canada staff. People can't follow simple instructions regarding when and how to board."
Pros: "Everything went well"
Pros: "The flight went well and the crew on the plane were very pleasant."
Cons: "The manager named Jennifer at Palm beach airport was extremely rude. When her attitude was pointed out, she threatened to remove us (including a toddler) from the flight. She basically said "I'm the manager I can do what I want". Extremely unprofessional and a very unpleasant situation."
Cons: "Flight was boarded from the front - back, that is the last row boarded last. It makes some sense that first or business class boards early but the rest is at least inefficient and causes everyone to be standing around in the aisle."
Pros: "Smooth boarding and direct flight"
Cons: "Problem with heating and no blankets"
Cons: "Ridiculously little room on rouge flights. Sad. Choice of movies not great.food on offer mediocre. Everything else ok"
Pros: "My connecting flight to Yoronto was very late and I missed this flight. air Canada was awful. My last trip with this airline."
Pros: "We boarded the flight on time but of course we were still 30 minutes delayed taking off"
Cons: "The seats were tight. There was no entertainment system. They ran out of iPods before they got out of the premium seat area. Because of light turbulence the drink service was interrupted and never repeated in a seven hour flight."
Pros: "Everthing was smooth and on time"
Cons: "Nothing specific"
Pros: "Early and luggage delivered quickly"
Cons: "Food and no tv on the seat didn't want to look own the whole time"
Cons: "I was in the middle seat, and the man on my right elbowed me and did not give me room. But the worst thing, besides the awful food, was that my suitcase did not arrive! I hope it arrives today."
Pros: "Fast onboarding and the tinted windows for sleeping"
Cons: "Flight attendants weren't as friendly or willing to accomodate"
Pros: "The gate crew in Toronto was outstanding.Very helpful in making sure we made it on to the Boston leg."
Cons: "We were at the gate in Toronto for the Boston leg but the computer assumed we would not make the connection because our layover was less than an hour. We booked through Kayak but were not told that the layover was too short."
Pros: "The movie selection and the food was great! The crew was friendly and helpful."
Cons: "The lack of space in the cabin was very uncomfortable."
Pros: "I liked having the pillow and blanket giving to us. So great!"
Cons: "Delayed flight from Toronto to washington"
Pros: "The flight was less than an hour. So I don't expect anything."
Cons: "Long wait in the narrow terminals - no seats, hot"
Cons: "I was sent to Frankfurt because Air Canada messed up my flight. When I got to Frankfurt, they had booked me on a lufthansa flight. When I got to the gate to get a boarding pass, the person told me that Air Canada had not paid them for the flight and unless they were able to contact them before boarding the plane, I would not be able to get in. They were able to do so right before boarding. The plane from Frankfurt was over one hour late. I was supposed to arrive in Lyon at 10:35am and got there at 7:30pm. Throughout all this ordeal, Air Canada staff members were mostly unhelpful and often rude."
Pros: "Nice flight attendants"
Cons: "In flight entertainment wasn't working on my seat."
Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"
Pros: "Direct flight from Toronto to Budapest was awesome"
Cons: "There was no air vent, poor movie entertainment selection and no free alcohol for transatlantic flight"
Pros: "That we made it there."
Cons: "Delays, old plane requiring app for entertainment, more delays, terrible low class food, the worst of any overseas flight, no drinks, though I don't drink much."
Pros: "Love the free coffee dispenser in the aiport! Staff very friendly and helpful."
Cons: "Left a few min late"
Cons: "Not even a pretzel with a soft drink or coffee. Also coffee was lukewarm."
Pros: "I liked the fact that my friend and I were able to get seats together. It was very nice that of the airline to accommodate that."
Cons: "I didn't like the cold tea. I would have liked a cookie or something to go with my tea, without having to pay for it."
Pros: "On time, no fuss, good price, direct flight. Thanks Kayak"
Cons: "Q400 noisy, lack of storage space"
Cons: "Flight late, missed connection, lost luggage."