Find cheap flights from West Palm Beach to Medellín Jose Maria Cordova Intl

PBI - MDE

Find cheap flights from West Palm Beach to Medellín Jose Maria Cordova Intl

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West Palm Beach (PBI)
Medellín Jose Maria Cordova Intl
Wed 12/2
Wed 12/9
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Top 5 airlines serving Palm Beach Intl to Medellín Jose Maria Cordova Intl

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,802 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Cons: "TVs/outlets on my side and section of the plane were not working."

Pros: "They did not clean with antiseptic the tray tables and tv screens between flights. Because of corona virus scare. I asked stewardess and she said no"

Pros: "The crew was very helpful and the seats were comfortable"

Pros: "The atl to bwi leg was not great. No inflight entertainment and the aircraft looked old."
Cons: "A newer aircraft that doesn't show its age would be nice"

Pros: "Kudos to the employees who really tried to help rather than pay mere lip service."
Cons: "The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?"

Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"

Pros: "Crew was lovely"
Cons: "Flight was delayed 8 hours. Both the pilots and flight attendants timed out at different times. After boarding we had to deplane because crew was timing out. Had to fly new crew in from Atlanta. Was in airport from 10:50am to 8pm with airlines offering a bag of chips and water."

Cons: "Not cancelling our flight"

Cons: "No delay"

Cons: "Plane was FREEZING!!!"

Cons: "the flight was delayed and so I missed my train home"

Pros: "Crew was great."

Pros: "I liked that we were able to use the go go entertainment from the headrest. Lots of things to choose from to watch"
Cons: "We could of been on time, we had a connection I. Atlanta and had 15 minutes to spare"

Pros: "Crew are not friendly and I didn't have proper food. I have not asked to choose meal. I thought I can tell in flight that I want veg meal."
Cons: "Since rools are changing in international travel. You should inform the new tools to the customer."

Pros: "All okay except baggage check in and baggage claim."
Cons: "Delta Baggage handler accused my g/f of lying about active military status. Refused to accept her military ID. She is a first responder in a unit that responds to search and rescue and terrorist attacks and was returning from three days of maneuvers. Baggage lost. Still not here forty hours later."

Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."

Pros: "Flight timing and gate arrival"
Cons: "Boarding"

Pros: "Terrific service."
Cons: "Everything was great."

Cons: "Noise in cabin unable to sleep"

Cons: "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."

Pros: "Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight"

Pros: "The crew was very accommodating and found me a new seat when I requested one."
Cons: "My assigned seat was next to a morbidly obese man. He overflowed his seat and took up at least five inches of my seat. The seats have become so narrow that even an average weight male has trouble fitting his shoulders into the seats."

Pros: "gate agents were friendly and efficient boarding. FA were fine and quickly served beverages and reurned two more times offering snacks and more drinks. comfort class seats were comfortable. all in all perfectly fine"
Cons: "i was not able to use my RU cert even after applying it over one month before and having diamond status.... makes me think why bother with status"

Cons: "On time and nice media"

Pros: "The gentleman that was calling zone 1, etc etc. was amazing. I should have grabbed his name. Kept us informed and thanked us and really appreciated our business. He rocked!"

Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"

Pros: "on board entertainment options are really nice... esp to be free. real time luggage updates in early"
Cons: "like to see a bit better snacks"

Pros: "Smooth take off and landing"
Cons: "N/A"

Pros: "I was not able to change seats..."

Pros: "On time; safe flight"
Cons: "Service from boarding to landing was impersonal. No headphones etc. Etc."

Pros: "Customer service"

Pros: "The stewards and flight was overall fine. In fact I found the stewards to Atlanta from West Palm very accommodating."
Cons: "I have reservation on booking Comfort plus next time I fly though. There appeared to be no difference in the seating or service as economy. A lesson learn I guess. I will atillflyDelta but stick to economy. I saw no perks"

Pros: "Just getting to my destination"
Cons: "Service very poor and seats very uncomfortable"

Pros: "was comfortable to be able to sleep"
Cons: "delayed start"

Cons: "Flight left late and missed connecting flight in Atlanta. It's 9:30 pm and I'm still stuck in Atlanta airport."

Pros: "The crew was very accommodating and helpful and the new entertainment systems with the free movies are awesome. Because of the heat in the cabin we received additional beverage service and follow up waters"
Cons: "The air above my seat wasn't working for the duration of the flight and there were problems with the air throughout the cabin so it was uncomfortably warm for the whole flight."

Pros: "On time. Funny pilot"

Cons: "Flight was delayed"

Pros: "Crew did an outstanding job"
Cons: "No entertainment"

Pros: "Clean, polite, informed"
Cons: "Delayed"

Pros: "Got from point A to point B"
Cons: "nothing all was good as expected."

Pros: "I liked the new plane! It seemed like there was just a bit more room. Compared to my flight going out with American, Delta is a much nicer experience."

Cons: "Flight was 7 hours delayed and every 2 hours of waiting they delayed the flight 2 more hours"

Pros: "Comfortable seats, the crew on board was nice"
Cons: "Boarding and unboarding was unorganized and hectic. Also the crew broke my luggage and because I didn't go to the counter right afterwards I can't be reimbursed for it"

Pros: "Left on time. Boarded easily and arrived early"
Cons: "Flying :)"

Pros: "Excellent crew. Better drinks in comfort plus BUT NO SCOTCH!! Bummer."
Cons: "Seats are NOT comfortable even in special comfort plus ( too thin)."

Pros: "The flights were on time and the entertainment system worked great."
Cons: "They overbooked (as usual) and bumped me from the Atlanta to Los Angeles leg of my journey. This put me 24 hours behind and cost me hotel money."

Pros: "Love the in flight entertainment. Wouldn't pay an extra fee for it, but love it as a complimentary perk."

Pros: "I was mid to rear on the plane, overall good seat. If only everyone could deplane at once. Otherwise a very good, polite flight."

Cons: "Check in. A nightmare Boarding. A nightmare Waiting 1 hour for the bags to arrive. A nightmare"

Pros: "Nothing"
Cons: "Everything. The most horrrble experience. Delayed for 2 hours of which 1 was spent in a motionless plane. Hot, no AC,no water, no food, and all because of their mistake"

Pros: "again, i was not on the flight as i had to be in california for my father's funeral...i was not refunded or even communicated with by vayama who I bought the flight thru"
Cons: "everything ...see above"

Pros: "La atención del personal cuando estamos hasiendo check in es muy buena excelente actitud para desirle que haser y todo sea más fácil"
Cons: "Es muy bueno que te puedan explicar en tu propio idioma te sientes muy en confianza con el personal y la aeronave está muy bien en buenas condiciones, sigan así excelente Mexico"

Pros: "Nice service but bad food!!!"
Cons: "Change the charges for the luggage when it is international and provide good quality food!!!"

Pros: "Movie was good."
Cons: "WiFi and friendly staff. Staff at Guadalajara were inpatient and unfriendly so was the staff in Fresno"

Cons: "I reviewed the wrong one. My last comment and score was for this flight. My last flight even though the spaces were smaller I had no problems with my bag and it was a nice flight."

Pros: "I enjoyed the accommodations such as the ear phones and blankets. The entertainment was great."

Pros: "Nothing"
Cons: "Poor scheduling"

Cons: "missing luggage for 2 days now. not Good!!!"

Pros: "Good leg room, had an entertainment screen, snacks/drinks came out quickly"

Cons: "Yes"

Pros: "I would like to have direct flight to Mexico city, it will be a plus."

Pros: "Nice fight. Attentive crew."

Pros: "I liked that Aeromexico offers a direct flight from my city to CDMX."
Cons: "I'm fairly tall, so I spend the extra for Economy+ for a few extra inches of leg room. It's still not adequate, but it's better than nothing. However, the seats on Aeromexico's E+ are more uncomfortable than any other E+ seats I've sat it. Truly awful to sit in for even a short period of time. Also, the planes are not clean. There was a half eaten lollipop stuck to the floor in front of my seat on our outbound flight, and on our return flight there was some sort of dried spill (I HOPE it was a spill, and not some sort of bodily fluid) on the wall under the window. If you want your drink to be cold you need to ask for ice - otherwise expect room temperature water/soda/juice, and only a tiny cup of it - there are no full cans of soda here. This wasn't a huge deal to me, but on our return flight I was quite parched and never could quench my thirst with the little amount of water I was given. All this said, I'd probably still suffer through a direct Aeromexico flight than deal with a layover on another airline."

Pros: "Nothing"
Cons: "Everyone is so rude, they don’t care just a number to them."

Pros: "No issues, everything was smooth."
Cons: "Seats and legroom weren’t the greatest, which made it hard to sleep, but not same as anywhere I guess."

Pros: "The huevos rancheros that they served for breakfast was pretty good and our flight arrived early."
Cons: "It was awful. My original flight was scheduled to depart March 30 at 11:55. Then Aeromexico changed it to 1:35am in March 31. They refused to let me change flights when this happened. I wanted to fly standby on an earlier flight, so I called everyday for 2 weeks to confirm how many seats were left. Everyone I talked to told me I could fly standby if it was he same day as my ticket. I got to the airport and the flight attendant at check in told me “standby doesn’t exist.” When I asked how much it would be to change my ticket, she just said “very expensive.” She told me she’d have to check me out of my current flight and risk me losing my seat on that flight, because it was overbooked just to see the price for the earlier flight. I told her I’d be willing to pay up to $200 to switch to the earlier flight and she told me it was very expensive and she wouldn’t do it. I came back later that night and took my scheduled flight. I carried on my bag from SFO to MEX. On my second flight from MEX to BOG, the attendant told an older woman she had to check her bag because the overhead was going to be too full. I volunteered to check my bag instead so she could keep her bag. Then Aeromexico lost my bag. When I got to BOG, they told me I couldn’t have a voucher because it was my fault for bringing a bag that was too big. Finally they gave me $100 because the next day was Easter and I had no clothes for church. I wasted over 2 hours of my vacation at the Bogota airport while Aeromexico searched for my bag. They said they’d call as soon as they found it. No one ever called. I called and they asked “what color is your bag?” I said “red” and the attendant said they had it. It was delivered several hours after this call despite the fact that the airport is less than 20 minutes from where we are staying. I didn’t think an airline could be worse han United, but Aeromexico steals the cake."

Pros: "Everything"

Pros: "New airbus. It is quiet & comfortable. Free snacks. Good selection of free movies."
Cons: "That our boarding gate was changed. I had wheelchair assistance so it was a little scary hoping that the assistant would come get me in time. It all turned out OK ."

Cons: "Rows ridiculously close together."

Pros: "The plane itself"

Pros: "Flight from MCO to Mex was very good."
Cons: "We arrived in Mex on time but we had to wait a very long time until a gate was available."

Pros: "Service was good"
Cons: "Choice of food...only non-vegetarian sandwich was offered."

Cons: "Food quality was poor changed to smaller plane st last minute and had to get seats reassigned, no gin on the plane. Flight was delayed , your website was slow and could not do check in over the web, when I️ got to the counter 3 hours before my flight I️ was still delayed because I️ couldn’t do an online check in. Made it to the gate with one hour to spare but don’t think you should penalize people because of your own issues"

Pros: "I got to check my baggage for free (full flight) and the crew were all very nice and fluent in English and Spanish."
Cons: "Flight was delayed"

Pros: "- Good leg room - Good inflight food service"
Cons: "- online boarding pass issued but that was not accepted at the security check. Had to go back to the counter but counter closed early. It was a hassle. If online boarding pass is not valid then the option should be taken out."

Cons: "I was told at the check in counter that I had to pay for baggage even though I had made the trip from Chicago to Santiago via Mexico City ten days prior and was able to check two suitcases without having to pay for baggage. Also, both of my suitcases were damaged during this flight."

Cons: "Delays"

Pros: "Staff was friendly, both at the airport and in the air. It was nice to have meals served, even on the very short flight."
Cons: "We arrived at the airport to find that they had overbooked the plane and our family's 4 seats were in jeopardy. We had to wait until they had processed everyone else in line, even though we had gotten there first, because either they were in the "sky priority" line or because maybe they had pre-bought their seat assignments. After a tense 20 minutes of waiting, they closed the flight and let us have our seats. Then, at the gate, they confiscated two of our most important carry on bags and checked them because they said that children are not allowed a carry on item -- despite paying full freight for their seats! It was very nerve-wracking at our arrival destinations as these two items were not padlocked and were the very last to come on the conveyor belt."

Pros: "Thank you"
Cons: "Eveything ok"

Cons: "the only food served to us during the fly was a breakfast which one was the combination of black beans with eggs which was rotten and smelling very bad ...."

Pros: "Good service. Friendly flight crew. Everything went well."
Cons: "I didn't ask but it seemed like there were no food options for people with dietary restrictions, like a simple salad. However, I was surprised they had food in the first place."

Cons: "30 minutes late"

Pros: "leg room boarding"
Cons: "the 3 :45 hour delay for what they said were mechanical reasons. The food is really minimally acceptable."

Pros: "Everything"

Pros: "Crew members are ok"
Cons: "Poor management"

Pros: "attention, meal with wine, on time"

Pros: "1. Food was and drink was decent 2. In flight entertainment was good 3. Crew were friendly and helpful"
Cons: "1. Flight was delayed over an hour due to flight crew arriving late 2. Paid for a premium seat and space was just as cramped as a non premium seat 3. Boarding was a free for all no control by staff for boarding zones.. Also when are airlines ever going to learn to board passengers from the rear to front first? 4. Mexico city landing was terrible, we all felt like the rear of the aircraft was fish tailing"

Pros: "Comfortable plane. Able to take off and land in Boston in poor weather (snow). On time."

Pros: "The professionalism. The accuracy of arriving and the plane itself was very clean."

Pros: "They never announced the flight details and switched gates without telling the passengers. Making me miss my flight and when i went to them. They said it was too late to board the plane."

Cons: "100% of my flights on AeroMexico have been delayed by 1 hour or more. In one case recently by nearly 4 hours. That if milely my random experience; it's still unacceptable, especially since they offer no apology or compensation."

Cons: "Baggage claim was understaffed and slow."

Cons: "Flight was delayed but this helped us because our flight prior was also insanely delayed."

Pros: "great crew, good snack"
Cons: "seating just okay, no in flight entertainment, but that's not too much of a problem"

Pros: "Excelente everything. I flew in the last row. They treat me as premier!! Coffee excellent. Attendants smiling!!"

Pros: "Flight was quick"
Cons: "Entered the plane off the tarmac along with hundreds of mosquitos"

Pros: "For a 5.5 hour flight its ok, the seats have enough space, one meal is provided and a snack. Entertainment options were ok, a couple of new movies."
Cons: "Since we get to the airplane as soon as other passengers arrive in the same plane, it is not very clean, how much can they clean it up in 15min? Also, no pillows or blankets. This was not an economy or discount airline so I dont think its acceotable."

Pros: "The crew was very organized, I was treated with respect and always with a nice attitude"
Cons: "The last minute change of seat that really made a difference, I did end up with a back pain"

Pros: "The crew was great and separation of passengers unless traveling together was great as well!"
Cons: "My luggage was completely soaked, ruining important paperwork, clothing and even my parking lot ticket for me to exit the parking garage. Apparently they didn’t even try to cover the passengers luggage."

Pros: "Nothing"
Cons: "Everything"

Cons: "Great flight"

Pros: "nothing"
Cons: "plane stated wifi available but did not work. plane was outdated also no power at seats available"

Pros: "American is our main airline and We never are disappointed"

Pros: "Attendant was fun."
Cons: "Nothing"

Pros: "The crew was friendly, check in and security went pretty quick. The plane was clean and the ride was safe and smoothly"
Cons: "The plane door got stuck and delayed us for a while. It cost $30 to check my bag. They gave me 2 cookies to eat on, one on each flight. Anything else was $10 bucks or so. Even a bag of chips would have been an upgrade. I miss the days when everything wasn’t an extra fee."

Pros: "Rude employees. Forced me to check my bag on both found, despite both flights having about overhead bin space ."
Cons: "Everything. Never flying American again"

Pros: "Flight arrived early. Stewardess although newer was attentive"
Cons: "Nothing the flight was great"

Pros: "Areas of schede with flights. No incidents."
Cons: "Oversold on the way out. Didnt affect me. It could have."

Pros: "Wish the crew cleaned the toilet room and replenished toilet paper"

Pros: "N/A"
Cons: "Delay wasn’t explained, crew/staff was mediocre"

Pros: "Short flight."
Cons: "Flight got delayed several times. Had to reschedule flight."

Pros: "The crew was very attentive. The seat (as I am sure you know) is not 100% comfortable. One of those little pillows that some airlines provide would have been appreciated as I need a bit more back support."

Pros: "Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad."
Cons: "The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available."

Pros: "Newer plane. Standard American amenities. Fast WiFi and live TV channels."

Pros: "Is not only the most convenient airport for our flying, but we always have a good experience. Loyalty paid. And we are AA clients for more than 25 years. ."
Cons: "I would like if they offer a better quality of drinks (wine, Prosecco) in first class. Now they can buy a French wines for a great Rices"

Pros: "Clean airplanes. Customer service at PBI was great. Fake smiles. Charging in economy"
Cons: "No entertainment (tv wasn't working), FAs doing the bare minimum. No help even when traveling with a small child."

Pros: "The cookies. Quiet plane."
Cons: "Took longer to take off than the flight to Buffalo."

Pros: "Everything"

Cons: "Noting all was great"

Pros: "This was our first time flying Avianca. The flight attendants were attentive and helpful!! We will definitely fly Avianca again to Colombia!"

Cons: "I do not like nor eat your cookies. You could do better."

Pros: "Easy normal flight"
Cons: "Congestion in Chicago sat on runway 30 min"

Pros: "I was Happy with the free soda I got. That’s about it."
Cons: "Well my flight to Milwaukee was delayed 3 times and then canceled. Thankfully my moms flight with south west had open seats so I bought a ticket on that flight while everyone and there mom was at the ticket counter trying to change their flights. And then on the way back to Florida, my flight was delayed twice, and I almost missed my connecting flight. One of the worst experiences flying. Then I was Told I couldnt Get a partial refund for the flight that was canceled to Wisconsin"

Pros: "Fast"

Pros: "Seats were comfortable."
Cons: "Flight attends were slightly curt."

Pros: "Good choice of movies."

Pros: "I liked how friendly the staff was. All the attendance were helpful and always happy to help."
Cons: "N/a"

Cons: "I know this isn’t Kayak’s issue but American Airlines literally forgot to put fuel into the plane. We were delayed for over an hour and luckily I made my connection in Charlotte but only because they held the flight and it was not full. Had it been full I would have lost my seat."

Pros: "Food & Entertainment were good. Thankfully the crew seemed to have waited for us."
Cons: "We were late, so some guy took my seat. Attendant was annoyed that I didn't just take any open seat. I wanted the seat I purchased, near my wife. The other passenger didn't gain anything by taking my middle seat as he travelled alone."

Pros: "Streamlined boarding process"
Cons: "Poor leg room and no video . Older plane."

Pros: "On time and clean"
Cons: "No legroom! Felt like a caged animal. No power for my devices."

Pros: "Always we have a good experience"

Cons: "The aircraft was extremely too hot"

Pros: "Adequately handled the 13 hr delay."
Cons: "Flight delayed 13 hrs for mechanical problems. Seems to be an ongoing problem w/ American Airlines now."

Pros: "We were delayed because of weather yet the crew kept us aware of what was going on and still got us there on time. Great crew. Very polite and professional."
Cons: "Nothing."

Pros: "The quick boarding and kind flight attendants"
Cons: "Seat wouldn't recline. Somewhat nauseous smell at first."

Cons: "No volé en LATAM si no en AA y en esta compañía al principio no sabían sobre mi reserva y cuando si, no pude hacer el checking online, sino solo en el aeropuerto , en ambos vuelos"

Cons: "You will never change anything. It doesn't matter."

Pros: "The planes and staff were excellent!!!"
Cons: "Hated the layovers!!!"

Pros: "Very efficient boarding, new plane"

Pros: "flight left and arrived on time. Service was efficient and friendly."

Pros: "No problems"

Pros: "Flight oversold. Couldn't use online system to book flight, so went 3 hours early to check in. Told couldn't check in still, had to do it at the gate. Then flight delayed two hours. No communication."

Pros: "Nothing"
Cons: "Purchased tickets for three of us weeks in advance. Purchased seat upgrades for all three of us for all four legs of our flight. Flight delayed for two hours. When boarding, one pass failed scan. They immediately printed another without comment. While in line to board my friend noticed they changed her seat from 4D to 36F. We returned to complain. They said that seat or middle seat in row 29is only choice. I said we paid for upgrade. They said to ask for a refund at LAX when landing at midnight. Asked passenger in 4D when he got his seat assignment - SAME DAY as flight, paid nothing for upgrade. I signed up for frequent flier program two weeks ago. Will be cancelling when card is received."

Pros: "The crew was professional and polite."

Pros: "Excelente la atención y los servicios prestados por la tripulación"

Pros: "That I got from Florida to California"
Cons: "Old planes. Dirty. No entertainment. Noisy. No chargers for electronic devices. No music Even on short hour flight. Small narrow seats even on premium seats. Over rated and expensive."

Pros: "Smooth check-in and TSA"
Cons: "n/a"

Cons: "Delayed"

Pros: "Finally got home"
Cons: "Arrived at gate at1:15 boarded at 6:25 4 hours waiting for plane to arrive"

Pros: "Improved and smooth kiosk at check in, especially for basic economy ticket holder like me who is not allowed to do early online check in. Smooth and speedy security check point, and clear signs for me to find the terminal. Good amount Of reataurants and snack stores. Onboard wifi is great, especially I can use my points to purchase wifi."
Cons: "The check in kiosks during rush hours - there should be more staff on standby to help and coordinate the use of kiosks, like checkout line during the busy holiday retail store. This will speed up the check in and"

Pros: "Employees"
Cons: "Employees were wonderful. Very comfortable plane. Excellent pilot. Will fly with United again"

Pros: "The crew was friendly and helpful but not extraordinary. The food was better than average."
Cons: "On bigger jets, first class seems roomier and better entertainment options. Can "stretch out", but not on 737-900. Food was okay. While pleased that chicken on salad was moist, would have liked another option. There was none. While not associated with flight, had to race between Chicago concourses to make the connection. Hard landing in Chicago. Flight attendant (young) said it was the hardest she'd felt."

Pros: "On time"
Cons: "Tight seats, inefficient boarrding process."

Cons: "Palm Beach airport organized and nice."

Pros: "Crew was very professional. No issues."
Cons: "There couldn't be less seating space. I get the need to maximize seata, but come on."

Pros: "You didn't let me of a schedule change on my fight, make wait another day. Now more delay today"

Cons: "Advertised great price that did not include luggage and changes were not permitted. Cancellation within 24 hours."

Cons: "Plane was too small"

Pros: "Very happy the boarding agent booked us two seats together"

Cons: "I missed my original connecting flight in EWR because there was no gate available when we landed. After waiting several minutes, we taxiied to a different gate. I called customer service to let them know we were on the ground waiting for a gate assignment. Despite this, the flight boarded and left with several people missing the connection even though that flight pushed back later than its original time and departed almost an hour late. The plane was sitting there with the door closed. After that, I was put on the next available flight which was already delayed more than 2 hours. That delay extended even longer and was eventually cancelled due to weather. United CS reps were not willing to address passenger concerns. They closed the CS area in some portions of the airport forcing everyone to a very limited number of reps. I ended up having to rent a car and spending the first 5 hours of my birthday driving home. I should have been able to make my connecting flight and would have avoided the entire mess. Instead, I am out of my ticket price plus the additional cost of renting a car since my changed flight was cancelled due to weather not the gate assignment changes that originally caused me to miss the connection. What should have been a brief 4-5 hour trip ended up being almost a 20 hour day....United absolutely SUCKS!"

Pros: "Free Tv because of the delay."
Cons: "Hot as hell, AC terrible. Cramp"

Pros: "Both legs of flights went without a hitch"

Pros: "Need say thank you to Nathan Robinson at Palm Beach Airport for his kindness and compassion towards me.Exceptional service rendered.Thanks to him I will definitely refer all my friends and colleagues to fly with United Airlines.Pilot and all crew were super.we even arrived earlier.Thanks United Airline Staff."

Pros: "The crew was nice"
Cons: "The 3 hour delay and turbulence was horrible We landed and I'm sick as a dog It's taking 20 mins to get off the plane"

Pros: "The crew was friendly and helpful once the flight was underway."
Cons: "The check in people need to be more observant. If one's only allowed 2 carry ons, people carrying 3 or more items should not be allowed to board. Also, the on board crew should not allow people to stow more than 1 item in the overhead bins. I watched the woman in front of me store items in 3 different overhead bins."

Cons: "Extremely rude crew :("

Cons: "Awful delayed by hours."

Pros: "Nothing"

Pros: "The crew were all very friendly"
Cons: "Was very close to other passengers felt no breathing room"

Pros: "It was a good flight, not much turbulence, and I have not flown in several years. I was happy with my flight!"

Cons: "The seats and leg room are awful"

Pros: "aisle seat"
Cons: "12 hour delay due to mechanical issues poor communication no leg room very narrow aisle for beverage cart and passengers attempting to get to restrooms"

Pros: "On time."

Pros: "Leg room"

Cons: "leg room was very tight & I weigh 145 pounds. Abe"

Pros: "Nice plane, great crew. on time departure and early arrival."
Cons: "United has terrible boarding procedures... a problem most airlines have... they need to get it together to stop the mad rush to get on the plane... 5 boarding groups does absolutely nothing... On a side note many things could be improved by offering free checked baggage and charge for overhead bins.... so many delays, arguments and general aggravation caused by people struggling for overhead bin space... just have a guaranteed spot overhead for a fee.... no more aggravation period... when they started charging for checked bags but offered free carry on the problems got worse... flip it around and several problems go away... simple."

Cons: "United continues to drop the ball on every flights I take. I only fly them when I absolutely have to bring platinum on delta and mosaic on JetBlue. Consistently worse vs those two start to finish."

Cons: "Mad I had to check my luggage. Never used to have to, I usually carry on."

Pros: "The first leg of the trip was very good and no complaints. Food and entertainment-N/A"
Cons: "Perhaps the people who have a tight connection could be allowed off of the plane first. I only had a half hour layover so by the time I got to the proper gate, I had missed my flight and had to wait eight hours for the next flight ."

Pros: "Flight was quick, efficient and courteous flight attendants."
Cons: "Nothing"

Cons: "United's inefficient practices resulted in a missed connection for which they did nothing to compensate me."

Pros: "Boarding easy. I like the lines they formed for boarding zones"
Cons: "Delay for 2 hours"

Pros: "On time. Great staff. Very clean planes."
Cons: "Nothing"

Pros: "Landed 20 minutes early...great flight. We choose UNITED everytime!"

Pros: "The pilot was very kind and kept everyone well informed."
Cons: "For my first time flying alone along with my fear of flying, there was a power outage of some sort having to do with United Airlines, so we spent 40 extra minutes in the air doing circles. Before landing there was about 15 other planes waiting to reach their gates, but none were open because of lack of communication. We sat on the plane for an extra hour or so, with our seatbelts on, and moving no where. Just extra stress and frustration added to the flight."

Cons: "Everything"

Cons: "Umm how about we were 3 hours late and missed out flight and had to spend $200 to rent a car at 1130pm and DRIVE 4 hours home? Not to mention we missed our connecting flight due to delays on United on the 16th! No food and no entertainment NOT HAPPY"

Cons: "Had to pay if you wanted to watch regular tv."

Cons: "They switched a lot of seats around. I was supposed to be in row 22 and was pushed to the back of the plane."

Pros: "Gate agent with list of connecting flights was extremely helpful."

Pros: "The service"
Cons: "N/a"

Pros: "Crew was great"
Cons: "Cramped seating and you had to pay for entertainment."

Pros: "Everything about my flight was amazing!"
Cons: "Nothing"

Pros: "It"

Pros: "Cabin crew were cheery and responsive, gate crew re-seated me in an exit row after several requests."
Cons: "Oversold flight and poor communication from ground crew to get a family with children seated together ended with passengers arguing loudly about the situation. Stressful and uncomfortable. Overpriced wi-fi."

Pros: "Very efficient and timely"

Pros: "we got home on the same day without flight cancellation. delay was not updated on text notification reuglarly"
Cons: "significant delay... snack is a joke and purchase snack option??? really.. at least give us the full can of the beverage after a lengthy delay. cabin was too hot and temperature was not regulated.. start a special section for crying babies. the seats are too narrow for comfortable travel."

Pros: "I have to say that I will be flying with Spirit again. You just can't beat those prices!"

Cons: "For such an expensive ticket, the dissapointment of the flight getting cancelled is real.."

Pros: "Was on time"
Cons: "So uncomfortable!"

Pros: "Nice flight...left on time..arrived early"

Pros: "Tough airline. Saved almost nothing with all the extra charges would have been better off flying jetblue. Won't be a repeat customer. The thought of flying Spirit longer than 2 hours is horrifying."

Pros: "The pilot nailed the landing... the touchdown was as gentle as can be!"
Cons: "Shocked at check-in when we had to pay for carry-on bags and seats. Those costs more than doubled the original fare."

Pros: "Comfort, space, travel was smooth. Didn't purchase any food but it looked decent. There was no entertainment provided"

Pros: "Good service and staff worked with a smile."
Cons: "The website is not the easiest to navigate. I don't like the look...not very professional. The ads boast of the airlines low cost but it Nichols and dimes you for every little thing. I wasn't happy that when I did the early check in the day before departure it offered me to get bumped up to Zone 2 so we would get seated first and have first access to the overhead bin. I purchased it for about $20 but on the way to West Palm they called both zones to get up to board the plane and for the return trip to Boston, Zone 1 got called first to board. This was money spent for nothing....like a donation. the bottom line is that what we spent with Spirit was not less expensive than other airlines. By the time you add all extra fees, there are no savings."

Cons: "Flight was delayed by 3 hrs. And the response and attitude from the staff towards the issue was just unacceptable. "I don't know when you will get there, she says, your only alternative is to get your money back and go make the customer service line" -_-"

Pros: "Price"
Cons: "Long check-in lines"

Pros: "I got my entertainment from all the Nacional soccer fans. Otherwise, there was none."
Cons: "As someone who's 6'6", the seats, even in the evacuation aisles, just don't have enough width. Also the seats don't recline at all."

Pros: "The international flight had a slightly more comfortable cabin, but still below the level of comfort I am accustomed to on every other airline Ive flown with."
Cons: "Still upset from the first flight, but this one was a little bit better. The seats still didnt recline, there was no radio or anything. They did have seat back pockets and bigger tray tables. Overall I will never fly spirit airlines again."

Pros: "Nothing"
Cons: "Everything"

Pros: "On time and smooth ride"
Cons: "Notting"

Pros: "I was lucky in getting a seat at the front of the plance (4A) which was more comfortable that my previous flights where I sat more to the rear where there was less leg room. the departure was on time and the flight was very comfortable. courteous staff"
Cons: "my check on luggage cost $50 where I expected to pay $25. I now know to create an account for myself if making travel plans directly with Spirit."

Pros: "We arrive at airport to find they canceled flight do to weather?!? They told is the next flight is in 2 days! It's an absolute disgrace! It took 4 days for the reimbursement to show on my credit card. All other flights wit other airlines were booked or almost $1k for 1 way home! We rented a car and drove from Miami to NJ!!!"
Cons: "I found out a Facebook friends daughter was scheduled on out flight and she called up and was offered a seat on a layer flight that evening out of orlando!! We would have gladly drove to Orlando over nj. Kayak and Spirit have lost my business."

Pros: "It was cheap"
Cons: "They find a way to charge fees for everything, always delayed and terrible customer service"

Cons: "Plane engine was on fire so the flight got cancelled, told me I had to wait 4 days for a flight home to New Jersey, unless I went to and from a different airport (West palm to Fort Lauderdale). My transportation from the two airports was not compensated nor was the extra day of parking for my car, in Atlantic City, which I thankfully got a ride to from a friend, or that would have been another expense out of pocket."

Pros: "Overall value was very good, flight was smooth, seats were comfortable and crew was excellent."
Cons: "No TSA pre-screen, bags are 40, not 50 lb. minimum and the fee for overage is ridiculous. Had to wait to depart and then to gate at the destination due to "paperwork" issues. This easily made the trip 45 minutes longer than it should have been."

Pros: "Boarding was prompt and organized. Seats were relatively comfortable. Crew was average but cordial. They charge for everything separately but doing things beforehand online is easy and honestly less Hassel than at the airport."
Cons: "No drink, I know it's dumb but I want that soda..."

Pros: "timeliness"
Cons: "flight cancellation"

Pros: "Nothing"
Cons: "Flight to Florida was horrible. Flight back to Boston was canceled with no notice and they did nothing to help everyone find other flights. Missed an important meeting at work and all of my final review sessions for my law school finals. Will never fly spirit again."

Pros: "Nothing good about spirit airlines"
Cons: "Nothing, there is nothingNothing, there is nothing remarkable or salvageable of this awful experience. From the clear misinformation on the baggage policy, the looooooong lines to check in, super uncomfortable NO reclining chairs? (What's up with that?) to the rude flight attendance. This whole experience was simply traumatic!"

Cons: "Baggage pick up was slow on both flights."

Pros: "A very good flight, room, and smooth!"

Cons: "Airplane made a constant barking sound during taxi before takeoff and after landing. Somewhat disconcerting."

Pros: "People were nice."
Cons: "Delayed by 30 min."

Pros: "Price was fair. Everything went smoothly."
Cons: "Jet Blue fair for Boston to West Palm Beach about 1/2 the price of Spirit Air for West Palm Beach to Boston! I was surprised they did not bill for extra breaths of air. Way to much emphasis on low cost, pay for only what you use when the fair was twice that of Jet Blue!"

Cons: "No kios to get boarding pass, 55. for each bag, no reclining seats, delays going both times...... not even a glass of water on a 3+ hour flight............ waiting over 45 minutes for bags I will never fly with Spirit again"

Pros: "excellent crew, good leg room, on time"
Cons: "seats don't recline at all, no free snacks, not even water baggage price is too expensive, no kiosk for check in"

Pros: "Plane was new (although seats don't decline)."
Cons: "These guys charge $50 per checked bag, charge you for water, charge you for snacks and get indignant when aren't interested in doing their job of cleaning up the cabin when you land. Also they take over the loudspeaker to market their Spirit Airlines credit cards and other partnership programs. And if you don't check your bag and it's determined to be "a carry on bag" they try to charge you $100 at the gate. Seats don't decline. No pockets in the seat back in front of you so you don't even have a place to store your magazine or book."

Pros: "DELAYED HALF AN HOUR AT THE GATE, THEN SAT ON THE PLANE FOR ANOTHER TWO AND A HALF HOURS. EXPLANATION WAS THEIR " COMPUTERS WEREN'T WORKING". TOOK OFF AFTER PILOT ANNOUNCED THEY HAD FIXED "ALMOST EVERYTHING". NO APOLOGIES, AND NOT EVEN A FREE BOTTLE OF WATER. THAT'S THE FIRST AND LAST TIME I FLY SPIRIT. INSULT TO INJURY? $90 TO CARRY ON A BAG ROUND TRIP!"

Pros: "Prompt, efficient service!"
Cons: "All was good. Nothing to complain about (really)!"

Pros: "The flight from Boston to Florida was fine."
Cons: "Trying to get back home, flights were continually cancelled after being at the airport. I didn't appreciate having to spend an entire day at the airport and also having to pay an extra $250.00 to take another airlines just to get home."

Pros: "Nothing"
Cons: "Computers being down with zero information as to when our flight would be rescheduled."

Cons: "When my flight was cancelled they were not able to book my flight home for four days, so I had to cancell and book with jet blue"

Cons: "The departure was delayed by 6 hours"

Cons: "Flight was delayed, then cancelled. Fortunately, I got my $$$ back."

Pros: "I liked that I finally reached my destination."
Cons: "I did not like that we had to deplane without knowing when we would get back on the plane. Sat in the airport terminal (again) for hours waiting for information. Was given none. No in-flight entertainment. Extremely limited food options. No leg room."

Pros: "Not much"
Cons: "The flight was over 3 hours light. The computers were down and no one was any help."

Cons: "my bag was sent to nj. they have not found it no one returns my calls too bad they just don't care vacation no medicine no close no nothing"

Cons: "The flight was delayed then after a long wait it was canceled leaving me stranded in the airport for a day...they gave me no options othere than a new flight Tha next day.."

Pros: "the captain kept us informed of delay taking off and the reason."
Cons: "When I got to the gate, it said "on time" departure but that was not true. We left late."

Cons: "The flight was delayed more than 4 hours with the excuse of mechanical issues. No one even apologized for the inconvenience. I missed work as a result of the delay."

Pros: "The crew was personable and didn't make cheesy jokes about Spirit's reputation. The pilot made a perfect landing."

Cons: "Too many petty extra charges"

Pros: "This flight was cancelled. There was no food or drink provided and no other spirit airlines flights offered for more than 24 hours. We were told we could be refunded and we then chose another airline that could actually accommodate us after waiting inside the airport for 8 hours. Still have not seen the refund come through."

Pros: "Low fare."
Cons: "Flight was cancelled due to mechanical problems. Spirit would not put me on another flight / airline. The only option was to take flight out on Monday, 2 days later or a refund. I would expect since it was notna cancellation Sue to weather, the airline would get me on another airline regardless of cost."

Pros: "Buying my ticket didn't actually buy me a seat, at the counter I had to pay for a seat and the cheapest was $11. It then cost me $50 to check a bag, which was the cheapest option because it would have been $55 to carry-on.... Attendant at counter was rude as well. Awful experience, 0 stars, won't fly spirit again."

Cons: "It charges for carry on 55$ and for checked baggage 53$. These weren't posted anywhere. The flight back was delayed for 3 hours and it never updated on the flight tracker. I ended up wastin a beautiful Florida beach day in the airport! Ridiculous. I hope they lose all of their business."

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