No wifi but flight was short and comfortable
Cons: "movie selection could have been better."
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Pros: "Food selection, service, and variety of entertaining entertainment options."
Cons: "More leg room for economy."
Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."
Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Pros: "Crew was very upbeat and helpful"
Pros: "The flight timings and the arrival time"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Pros: "Delta in Orlando is awesome!"
Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Pros: "In rescheduling us they only charged us $54 per person"
Cons: "Reminder came 20 min beforehand and because I didn’t pre check in we missed the flight even though the plane had not even arrived.... terrible experience in Paris and impacted our life in a large way.... not a good experience using kayak"
Pros: "Perfectly on time. Good food and very good friendly service!"
Pros: "Direct flight from CDG to IND."
Pros: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Cons: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Pros: "Crew was good, plane was clean."
Cons: "Don't like the Comfort plus seats that have the dividers vs basic arm rests."
Pros: "We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!"
Pros: "Direct flight from Indy to CDG is great."
Cons: "Always delays in between transfers from Mexico City"
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."
Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."
Pros: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"
Cons: "Delta’s computer system was down. Long wait at the counter even though I did web check-in."
Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"
Pros: "The comfort, space, quiet, snacks"
Pros: "Crew was wonderful, fine flight, very prompt"
Cons: "Was unable to board an earlier flight without paying $75. If there are seats it shouldn't be so difficult to be moved."
Pros: "On time arrival"
Pros: "Boarding was easy"
Cons: "Small seats with very little room and no ability to recline"
Pros: "Crew was kind, entertainment and food were good"
Cons: "Seats are really tight"
Pros: "Updated plane. Had usb charging available!!"
Pros: "staff was good, flight was not so good"
Cons: "Hated the storm we flew through, luggage came out of overheads....ugh"
Pros: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."
Pros: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Pros: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Cons: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."
Pros: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."
Cons: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "I liked the in-flight entertainment and the crew was very pleasant"
Cons: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."
Pros: "The plane wasn't ice cold, which was a nice change."
Cons: "I couldn't close my air vent unless I wanted to hear a nice whistling sound for the duration of the flight. So I just left it open, no big deal."
Pros: "Great crew and service. Drink were served all the time. Everyone was extra nice"
Pros: "Easy boarding, good wifi."
Cons: "Two hour mechanical delay, seemed like they waited forever for paperwork. Then rough weather, so bouncing all over. And on top of it, no peanuts."
My flight got delayed, then to make it better I had to stay in Las Vegas for 12 HOURS
Keep all your service in top
Pros: "The crew was very kind! The flight was fine."
Cons: "I would have liked to see a little more social distancing precautions taken. There were none. That’s just my personal feelings."
Pros: "I like the option to have a big seat up front without the cost of first class tickets."
Cons: "Our luggage didn’t even make it on the plane! My husband was there on a business trip and now doesn’t have any of his tools for work for the week. Spirit told him his luggage didn’t even get loaded on the flight."
Pros: "The crew was super rude and not helpful to any of the guests. There was nothing to like."
Cons: "The plane had not been cleaned and there was gum on the tray table and food in all the seats. The crew had people clean their own seats instead of helping them."
Pros: "The craft was clean and the staff friendly. I guess it is nice to have an airline where you decide what perks you want to pay for, but any first-timer booking on Spirit should check out all of the extra costs before reserving their flight. It isn't the great deal it appears to be unless you are a Florida commuter."
Cons: "For a flight during a worldwide pandemic, it was terribly crowded. By the end of the 2 hour flight, my back and legs were aching from the inability to move in the small, closely packed seats. Sanitizer wasn't passed out, and it would have been appreciated."
Pros: "Smooth and quick flight."
Pros: "Mask covering one's nose was reenforced"
Cons: "Boarding started late"
Pros: "Nothing at all!"
Cons: "Stop charging for a carry on bag to get over on your customers!"
Pros: "The big comfy seat I paid $20 extra for."
Cons: "If they didn’t have so many hidden fees. Paid for my bag ahead of time only to find out they have a weight limit of 40 pounds so had to pay an additional $30. I hate spirit won’t be flying with them again."
Cons: "Seats are very uncomfortable"
Cons: "You booked a connection that you would not honor. Even though we made it on time, you would not let us board. Don’t sell a ticket & a connection that you can’t guarantee. Now a 7 hour flight has turned into an 18 hour ordeal and a connection in a second city just to get to our destination."
Pros: "Flight staff was amazing and the pilot gave us a super smooth flight!"
Cons: "Panama City flight was delayed, which made us miss our connecting flight, and thus, we are STILL at the airport in Fort Lauderdale. The next flight we could get on was 12 HOURS LATER! There could have been another option offered, or put us on another flight even if it was through another airline."
Cons: "Passengers were held for an hour inside airplane upon arrival from Panama to Fort Lauderdale, resulting in missing 8:30am flight to Atlanta. Spirit customer service put us on “wait list” for the next 12:25 flight to Atlanta (no luck), then 5:10 pm (no luck). Then standing in long line to get confirmed flight at 10:55pm, which is already delayed to 11:28pm. Our layover was expected to be 2 hours, but extended to 15 hours (assuming, no additional delay). What a waste of life!"
Cons: "Staff were incredibly rude - plane was very delayed - I missed my connection at Fort Lauderdale because my flight was so delayed, yet Spirit was only willing to put me on a flight several days later (without paying for my hotel) or give me a partial refund for only the flight from Fort Lauderdale to BWI (even though they flew me to Fort Lauderdale then basically left me there). I have to say again, their staff were incredibly rude, at every single point of my roundtrip from BWI to Panama; it makes sense that only rude people would be okay with working for such a terrible airline company. Spirit has nothing but hidden fees and tricks to scam you out of as much money as possible too. I will never fly with Spirit again"
Pros: "Getting home"
Cons: "Everything it’s a problem"
Cons: "I was doing the right thing by changing my flight due to the winter storm I didn't like the price of the modification fee which was actually more than my actual original ticket"
Cons: "I had a problem checking at the airport because I paid for a luggage and it was shown that I payed for carry on, and I had to paid a difference. I was a very unsatisfying situation."
Pros: "I asked for water and was told I needed to purchase. What happened to free water? Leaving Panama everyone was told they could not even bring water they had purchased after the first security check. Then no water unless I paid ?? Customer service days are long gone...."
Cons: ". I asked for water and was told I needed to purchase. What happened to free water? Leaving Panama everyone was told they could not even bring water they had purchased after the first security check. Then no water unless I paid ?? Customer service days are long gone...."
Cons: "They stayed true to their ways and messed up again. Don’t offer compensation. Their staff is rude. Don’t recommend thrm"
Pros: "Nothing!!! They have the worst service I have ever experience and I have traveled all over the world, they are horrible at customer service; not only will I never fly with them again. It I will make sure everyone I know never fly Spirit. They suck!!!!!!!"
Cons: "Do I really have to say more? Well he goes they canceled my flight leaving me stranded in Oanana, the canceled my wife's flight from Ft. Lauderdale to Orlando and stuck her on a shuttle for the last leg of the trip! I want my money back! I did not buy bus fare, I bought air fare!!!I want my plane ticke fare back!!!"
Pros: "Flight attendants were great!"
Cons: "The outtageous baggage fees, and fees for every little thing was frustrating... I was not the only one either, just in the time in line waiting to check in, I was multiple people be caught off guard by the fees and seem frustrated. Seats do not lean back, interior of plane, very bare minimum. But it is an economy flight. This would be an airline to take if you just have a small backpack and no luggage whatsoever. Otherwise with luggage it is a much better deal and more comfortable to fly other airlines. Won't fly Spirit again."
Cons: "Beware ! Forced passengers to board at temporary gate, no warning at all that you would immediately drop to 2 steep flights of stairs not even suitable for able bodied passengers. Then climb the entire temporary ramp outside in the rain and this is after a 3 hour delay. The worst of it was the flight crew ! Horrible. Taunting passengers, bullying, refusing to give their names. I will be filing an official complaint due to this flight. TERRIBLE !!!!"
Pros: "Everything was fine, except flight was very late."
Cons: "Very late. No good reason given."
Pros: "Glad I tried spirit! Got me in early on both legs of my flight! Also glad I got the comfy seat-SO worth the money!"
Cons: "HAD TO RUN TO CONNECTIONS JUST LIKE LAST TIME!!!"
Cons: "Seats stationary ...ok for a hour flight but more than tahn is pretty uncomfortable."
Pros: "Ticket agents were kind. These poor people are enduring abuse from cranky travelers -- but they are just doing their job. I hope spirit airlines compensates those people in recognition that they are working for an unorganized company."
Cons: "Even though I selected to receive travel updates on my text and email, I was given no notification and paid $50 for a taxi to the airport..."
Pros: "Not much"
Cons: "Cost of baggage Web site"
Pros: "The plane was new and everything was clean. I was very content when my new rolling suitcase fit perfectly in the overhead compartment when I boarded the plane. Departure and arrival were a few minutes early."
Cons: "I didn't like that once I went through security at Logan there was no restaurant or bar on the other side. I didn't learn this until I had already waited in the line for security. I'm a nervous flier and require at least one adult beverage before flying which I wasn't able to manage. Next, luckily, I'm not tall or any larger or I would not have fit into my airplane seat! I can think of plenty of people who could not fit! The tray was tiny and only fit my can of soda and cup of ice! Good thing they do t serve food or it wouldn't have a spot on the tray! I was not impressed with the useless bungee cord that was acting as a pocket that held nothing. I had to keep my water bottle in my lap."
Pros: "Boarding process"
Cons: "Lack of upfront disclosure on baggage fees estimates make it impossible to judge adequately the price of the product they offer. So for the same price i would have chosen a different airline given thst spirit nickel and dimes on everything"
Pros: "At least the plane was a newer model."
Cons: "I don't like trying to figure out if Spirit is really a good deal. I do not like being asked to buy everything over and over. I don't like surprise fees. It cost me $120.00 total to have two checked bags for me and my wife so I'm thinking, go with someone else next time. Both my departing and returning flights were delayed an hour or more. Not worth it! I'll pay extra to avoid this next time."
Pros: "Never again"
Cons: "False claims to have cheap prices. Cheap only if you are a travel anomaly and do not have any luggage. $45/$55 for the privilege of carrying my own bag."
Pros: "Won't fly this airline again."
Cons: "Airbus 321b seating is horrible!"
Pros: "The website kept dropping when I was booking online. When I went to the airport for the international flight they insisted in paper print of the boarding pass. Trying to get if from the machines was s nightmare. The attendantsthe abive were rude. La lines were crazy busy"
Cons: "The above you pay for the service that you get which is very low. That is the positive here. I saved $500"
Pros: "Great schedule, boarding was a breeze and landing ahead of schedule! Excellent value for a last minute cheap flight and getting there for your connection."
Cons: "Seats did not recline and being over 6 ft tall, it made it uncomfortable to snooze... even though got a seat in the exit aisle... won't do the red-eye again, but for everything else, okay choice."
Pros: "Fast boarding, nice crew, large overhead compartments"
Cons: "No free snacks or drinks. Seats were uncomfortable"
Pros: "I got to airport in Panama an hour early and they wouldn't let me on plane and told get another flight I had to get a hotel for the night and will never use kayak or spirit again and am calling Delta to fly back in spite of cost because they won't do that"
Cons: "Missed flight and money never using you guys again unless you refund my miney"
Pros: "The organizaciont"
Cons: "No food free or snack"
Pros: "Early and fast to my destination."
Cons: "Baggage fees and a tad tricky with internet processes"
Pros: "Accommodations for my painful knee and my wife."
Cons: "I still don't have my luggage."
Cons: "Extra charges for bags was ridiculous and no complimentry snacks at least."
Pros: "Spirit does provide food on board for purchase, reasonable prices. I wished they can offer water for free. There is not entertainment (both flights, connecting) were 2.5hrs and 3hrs"
Pros: "Flight time was shorter than expected which is always a good thing."
Cons: "The flight was delayed more than 2 hours. I missed my connectionans had towait 5 extra hours to catch my connection"