Flight not full and they still jammed people 3 to a row. Web site confusing and difficult to use, unable to get a real person on the phone for help. My cheap fare doubled at check in due to baggage charges that were not made clear in advance. No email confirmation of flight. I would not fly Spirit again despite the fare,
The plane was very dated. The seats were broken (did not recline). Did arrive on time which was a plus.
Overall Bad Experience
Dwight the flight attendant was amazing made the flight the best.
Having to pay 55 for a bag.
Everything was just perfect! Boarding and checking in didn’t take long at all which was great.
Everything went smoothly.
Excellent support from everyone as all were very helpful with assisting my need for wheel chair.
Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".
Plane sat on runway & subsequently returned to gate due to mechanical issue resulting in 2.5 hour departure delay. Boarding was chaotic - flight attendant said procedure not consistent with UA practices. Food only available is purchased from UA, and what food was available ran out (I never did get fed on the 11+ hour flight). Cabin very cold.
no aisle seat
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