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Top 4 airlines serving from Panama to Colorado
Scores according to KAYAK customer reviews
Pros: "Short flight and no problems."
Pros: "The entertainment"
Cons: "Departure times"
Cons: "Small plane, feels cramped"
Cons: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"
Pros: "Flying Delta’s always a treat after our KLM connection. Everything is better! The staff in particular are always outstanding in comparison. Great job guys! :-)"
Cons: "Really not much. A few more media entertainment options perhaps."
Pros: "Crew was great, seats were comfy and the entertainment options were good."
Cons: "Flight was delayed but it happens."
Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."
Pros: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."
Cons: "Delta should have figured out a way to not delay the flight. Every flight was delayed."
Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"
Cons: "Crew could be on time for work so the flights aren’t delayed"
Pros: "Each leg of the flight didn't take as long as initially purported."
Cons: "The second leg of the flight from Seattle to Honolulu was rough. The plane was very outdated and the female flight attendant in comfort plus did not have any customer service. She repeatedly skipped our row, even with the call light on. For a long flight, especially with Delta this is unacceptable"
Cons: "Flight was delayed. The airplane was not stocked with the food prior to scheduled departure. It appears as though our plane had landed at 7:30 am and our departure was scheduled for 9:30am. I am struggling to understand why in two hours the plane could not be stocked with food."
Pros: "Not comfortable a little but scary on the flight to Detroit. Way better coming back to Denver"
Pros: "No carry on fee, comfortable seat and pitch"
Cons: "Displays for zone boarding status would be helpful"
Cons: "Boarding was like a cattle call....my headrest was broken so couldn’t sleep upright but face down....seemed like a plane that large would have more bathrooms"
Cons: "Very late and boarded too long before leaving the gate."
Cons: "Noise in cabin unable to sleep"
Pros: "Food was good, boarding was fast and efficient"
Cons: "Smallest seats I’ve seen in a while. Very uncomfortable. Still haven’t announced baggage carousel but that’s jfk for ya. WiFi didn’t work on flight either."
Pros: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Cons: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."
Pros: "The flight attendants gave great service"
Pros: "Friendly staff, good service and on time departure/arrival. Was also quite pleased with the food options available during such a long flight."
Pros: "The Delta desk attendant at CVG was unable to come up with another flight to get me from CVG to Colorado Springs on 6/13. There is nothing to like."
Cons: "See comments above."
Cons: "yet another oversold and crammed into a plane flight from delta. the crew were nice and all...but the passengers were all ready to be throw into a battle royal pit to actually get on the plane. Getting real tired of this"
Cons: "Delta’s computer system was down. Long wait at the counter even though I did web check-in."
Cons: "It was the worst customer service ever!!"
Cons: "The female flight attendant needs an attitude adjustment. She behaved as though she was doing a favor"
Cons: "SofinwS turned off for most of trip"
Pros: "Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first."
Pros: "They hade entertainment"
Cons: "No food"
Pros: "Kenyatta Cheatham, our flight attendant was absolutely delightful! She made my flight enjoyable with her beautiful smile. She clearly loves her job!"
Pros: "Crew was kind, entertainment and food were good"
Cons: "Seats are really tight"
Cons: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."
Cons: "Trying too hard to fit as many as possible"
Pros: "Great service all around"
Pros: "Flight all left on time and actually arrived early. Nice to have free movies, shows, etc. Good selection of current stuff"
Cons: "Seat spacing width is too narrow. Knee room was good as we had an exit row."
Pros: "Leg room was descent"
Cons: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."
Pros: "Gate agents were very helpful and kind"
Cons: "The flight was late. Not a lot of communication as to why."
Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"
Pros: "The crew was great and nice. Very professional and clearly made safety number one."
Cons: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
Pros: "Boarding was easy. Wifi was available and we got some snacks. Paid extra to sit in roomier coach, was worth it."
Cons: "Still pretty cramped, not the crews fault. Would've been better with the seat back screens"
Pros: "The quickness of the flight. We left on time and made if a few many prior than scheduled."
Cons: "Felt sort of cramped. My neighbor in the windo seat got up four times so I had to get up."
Pros: "Crew was great!"
Cons: "Flight was so short there was no food , drink or entertainment."
Pros: "Good pilot. Decent flight attendants. All good."
Cons: "The price."
Pros: "Enough said"
Pros: "I liked the in-flight entertainment and the crew was very pleasant"
Cons: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."
Pros: "Plane took off and arrived on time"
Cons: "Seats are terrible with not enough leg room. My knees were pushed up into the seat ahead with no room to reposition or move."
Pros: "There was a slight delay, but boarding was easy, and flight was smooth."
Cons: "Flight was completely packed."
Pros: "Check-in was timely, and because my husband's arm was in a sling, we were allowed to board early. The plane was spacious, the crew friendly and helpful, and the pilot was terrific."
Cons: "There was no entertainment; however, the flight was quick and the plane was comfy."
Cons: "Less crowded."
Pros: "awesome crew"
Cons: "better breakfast"
Pros: "Nice Crew. Very accommodating."
Cons: "The input for the headphones were not working properly at my seat location on the flight. Seat #10c on a A321 Airbus from Miami to L.A."
Cons: "Play primetime tonight cancel playing in late overnight real pain in the butt"
Cons: "The flight was delayed which caused us to miss our flight in London our family was delayed for 12 hours"
Pros: "yes thank you"
Cons: "all vary good"
Cons: "Plane was changed, lost all upgrades and assigned a random seat. One of the flight attendant had poor customer skills, was just rude overall."
Pros: "Crew was great. Made sure I made my connection. Even tried to get me a better placement so I could quickly exit and head to my next flight."
Cons: "It wa super cold on my second flight. Small plane, rather loud."
Pros: "The plane was nice and clean...had just been renovated"
Cons: "I can’t believe therebwere no flights from MIA to RDU from 11:30 to 4:30 :(. (Original flight was a 3.5 hour layover and that was bad emough)...and then it was changed to this flight:("
Pros: "Yes the flight was slightly empty so I had a ton of room!!!!"
Cons: "I missed this connecting flight."
Cons: "To many delays."
Pros: "Crew was nice"
Cons: "No tvs that was a major let down as i was traveling with 2 kids i was really not happy about that my 6 year old just wantex to watch something and kept asking every 2 minutes if we were there yet... so please some tvs on those plains would greatly appreciated."
Pros: "Staff were nice and the pilot got us to Asheville faster than expected."
Cons: "Due to the short trip there weren’t on trip snacks or drinks. Not necessarily bad, but can’t give them a high rating for it if it’s not offered."
Pros: "food, drinks, seats, price"
Cons: "A two-stop flight turned into a three-stop flight and lost connecting flights!"
Pros: "The food was good....they kept bring us more and more."
Cons: "There wasn't a choice of movies and we all had to watch the same one with the screen in the middle of the aisle. I had to have my head at an angle and it got tired after a while..... We also had to pay an extra fee to choose seats that were together....that was a rip off!"
Pros: "Great service and sweet attendants"
Cons: "Person next to me was a little large and it was uncomfortable."
Cons: "Delayed for mechanical."
Pros: "I loved the attitude and helpful approach of the female flight attendant working the AA gate for the flight I took from DFW to COS last night (6/13). Truthfully, it was almost like I was back with Southwest. She was kind, calm, polite, efficient, and capable. Very rare in my experience with American Airlines yesterday. Interacting with her was refreshing."
Cons: "Getting home to Colorado Springs at 11:30 PM, taxiing for 15-20 minutes, and then waiting another 20-30 for checked luggage! Never have I waited that long during and after a Southwest flight! AA could truly learn something from their more modest counterpart. I have all but decided to resume my drives to Denver every other week rather than risk more and more time and poor experiences with AA flying in-and-out of Colorado Springs."
Pros: "Everyone was nice"
Cons: "No gluten free snacks. Flight was late"
Pros: "Great service"
Pros: "The boarding process was ok."
Cons: "The entertainment system failed again."
Cons: "2hr late, staff super ignorant about international transit and boarding. Completely disfunctional check-in!!"
Pros: "Flight was on-time, smooth, with friendly service."
Cons: "Rude American Airlines staff. Flight delay of more than 7 hours. No accommodation given. One of the dirtiest airplane and traveling vehicle ever flown."
Cons: "Check in at Paris took 2 hours to get through passport control and baggage pick up."
Pros: "The flight was pretty quick; boarding and exit went smoothly."
Cons: "The plane was old (25 years), no power supply at seat, tight spaces, movies played in widely spaced monitors located over the center aisle."
Pros: "leg room...excellent"
Cons: "the lack of personal entertainment system. dead power outlet."
Pros: "mas de media hora en la pista y 15 minutos mas para desembarcar"
Cons: "second security check at gate where they wouldn't allow me to bring water even though I was sick and bought it after 1st security also threw away my lotion that had gotten through first security"
Pros: "Finally taking off"
Cons: "Being stuck on the runway"
Pros: "Manchter to Philadelphia ok Philadelphia to sanfranscisco no good"
Cons: "I want to know we allready pay ticket why they charge eighty two doller more they no give us food nothing please give my money back next time I never bought ticket"
Pros: "I liked that the internet connection was free because I am a T-Mobile customer."
Cons: "Boarding the plane was a bit clumsy. I felt like everyone was tripping over each other since the front of the plane was boarding first."
Pros: "We didn't crash."
Cons: "No safety briefing for infants, rude gate staff, primitive fleet, terrible customer service at all levels."
Cons: "Nothing great"
Pros: "The crew was very nice and helpful"
Cons: "Plane was old, seats were uncomfortable and tight. Entertainment was terrible. Food was so so."
Pros: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Cons: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."
Pros: "Great flight Captain and staff was friendly"
Cons: "Everything was perfect"
Pros: "Friendly crew. Comfortable flight."
Cons: "No seat TV."
Pros: "The flight was on time, and the crew was friendly."
Cons: "The boarding was very disorganized and took a long time, and there was no silverware on board, which I needed."
Cons: "It took so long for me to leave this airport. I got there around 11:30pm and my flight wasn't till around 9:45am the next day and so when it came to that time they had cancelled my flight so I got another ticked for around 2pm and they didn't board that flight till around 4:30. My experience there was to much to handle. I was supposed to get to Colorado Friday night but didn't even get here time Saturday afternoon. Really upsetted me because I leave wednsday so I don't have enough time to be with my boyfriend. I honestly don't think I'll be flying American Airlines again"
Pros: "Captain and crew were capable and friendly."
Pros: "I was allocated a seat on the plane, and we even made it from point A to point B"
Cons: "Woah man American Airlines exemplifies everything that I hate about flying. It feels like the staff are just trying to make it work with a company that just isn't run as well as it could be. That leaves the staff to clean up the mess that was probably made by people higher up the chain. Flight delays all over the terminal, overbooked flights, and just a general feeling of disorganization makes everything with American Airlines feel a little more tense than it really needs to be. Once we all got crammed into our seats the plane took off and landed at my final destination, which really at the end of the day is the part that matters."
Pros: "The flight attendants were nice and the plane was on time."
Cons: "I tried to switch my flight to an earlier time. First, they charge $75 (Southwest is always free). Second, the gate agent charged me and let me board, but her boss came on the plane and pulled me off because I wasn't Executive Platinum status! The plane took off with an empty seat and I had to wait two more hours for the first flight. When I complained to AA about it, they sent me a $50 voucher. I don't plan on giving any business to AA for the rest of my life."
Pros: "I fell asleep on the trip so that was nice."
Cons: "The seats are pretty uncomfortable for tall people."
Pros: "You provided a room"
Cons: "It seems you could have given me some extra miles or a free flight for all rhe hassles ov missing flights both going to Toronto and the return trip as well as missing my luggage for two days on the return!!!!!"
Cons: "Arrived in Charlotte and tried to get on an earlier flight to Richmond. Was willing to pay a change fee. Even though there were empty seats, I was told that change fee was unavailable for my reservation. I talked to 3 different people on the phone and was given 3 different reasons as to why. 3 different gate people also said there was nothing they could do and there were no supervisors to help. Another person at the counter (who I believe was a supervisor) was able to override and get me on the 2nd (of 3 flights with empty seats)."
Pros: "Fast boardin times"
Cons: "Never made it there because of delays"
Cons: "Not enough choices for dinner. It was salmon yuck"
Pros: "The crew on the United flight were kind and helpful during the flight"
Cons: "The change of the departure of my flight The miscommunication between airlines No customer service of united airlines in Panama during transit and not being presented with all the boarding passes when checking in. The old business class seats were very uncomfortable. Having no help from representatives to issue a boarding pass"
Cons: "We should be able to watch a movies without having to pay for internet or the movie what else are they gonna take away ?"
Cons: "No outlets"
Pros: "Lunch was free."
Cons: "We sat in the runway for 2 hours trying to get the birds to leave."
Cons: "Seats are really narrow and hard. They don’t recline much."
Pros: "Helpful staff and smooth flight. No connections or Hassels"
Cons: "very old and awfull plane"
Pros: "The employees work good."
Cons: "No food for almost 6 hour fly, no tv."
Cons: "Ive never flown with United Airlines internationally and now that I have I never will again. I had just flown with COPA airlines from Colombia to Panama and it was great. I thought I would have a similar experience with United, but alas it was not. You have to pay for movies and food on an international flight?! what is that! terrible terrible"
Pros: "They were very friendly and helpful to unapproved toddlers and while we waited on the tarmac for incrlemnt weather (not United’s fault)."
Cons: "Bad, bad, bad"
Pros: "Boarding to the United, was smoth"
Cons: "Menu; Menu selection was none except for a sandwich. The crew was not friendly at all. Courteous by doing their work, but not friendly and welcoming at all."
Cons: "All good"
Pros: "Food was good"
Cons: "Seating and maybe some different reading material"
Cons: "They didn't give food"
Pros: "On time, crew was very friendly"
Pros: "The option to use your device to watch free movies! They made arrangements to stay in Houston after we missed the connection due to a delay."
Cons: "Flight delayed. No food."
Pros: "Very few things."
Cons: "6 hours international flight with only popcorn and cheese and crackers selection for lunch. Ridiculous Boarding process was a mess."
Pros: "The price"
Cons: "No entertainment on such a long fight. Food for purchase not included, then the for purchase the system was down. My bags did not arrive , and then i had to wait 3 days in milan eith no luggage at all."
Pros: "Wi if!"
Cons: "Uncomfortable seats"
Cons: "Very bumpy ride....but I realize that can't be helped"
Pros: "Unforeseen delay was well managed by United!"
Pros: "Bigger jet, more room. I was able to keep my carry on with me in the over head bin. Friendly staff. Very clean cabin."
Cons: "Paying for entertainment ($7.99 for long flights) not good at all. The crew didn't offer to check/ review the menu. Ps: in my flight Houston- Panamá city the entertainment was free through the united app. Also,there was free wifi during my flight ( very good)"
Cons: "Cramped plane. Not enough space. Late boarding and then sat on the tarmac for a while."
Pros: "Everything was on time. Had enough time to get breakfast before departing. The stroopwaffle is awesome."
Cons: "Very cramped plane. Very hot in the cabin. And veneration wasn't good, cabin smelled like farts. The bathroom door lock was broken and didn't close all the way either. Had to gate check my bag again."
Pros: "Crew was professional , courteous and tried the best they could with a full plane"
Cons: "Two screenings in Panama , carry on luggage rule constantly being abused , smell of the cabin"
Pros: "Organization for boarding and the seats. The staff was awesome"
Cons: "Snacks the waffles is to sweet so early in the morning!"
Cons: "I was very displeased with the boarding process in Panama City. We were moved from the boarding area without explanation and asked to screen our luggage again at the gate. I had to discard a full bottle of water that I purchased after the first security check. It would have been nice to know about this before so that we could consume our water and use the rest room before boarding. Very frustrating!"
Cons: "Cancelled and automatically booked with no option for a refund unless I waited seven hours in line at 1 AM. Ridiculous especially given demver's proximity to the springs. WEBSITE NEEDS A STREAMLINED REFUND OPTION FOR AUTOMATICALLY REBOOKED FLIGHTS."
Cons: "The flight was cancelled so I'm on stand by for who knows when"
Pros: "Both flights were early landing which was nice everything moved smoothly"
Cons: "I didn't have an assigned seat in the 22nd flight so when they called I asked about they said wait for ur flight to be called so I went and Sat back down til they called me by name so almost missed my flight because the communication with the staff needs improvements"
Pros: "Flight crew attention and dedication"
Cons: "Charge for everything but breathing air"
Pros: "Speed and friendly staff"
Pros: "It wasn't crowded/full flight, so that was nice. Otherwise everything else was below standards."
Cons: "On the flight from Houston to Panama city we experienced United's personal entertainment where you could use your iPad to watch movies. The Carmel/waffle treat was amazing and they offered a full can of soda. On the reverse flight, this flight that I'm reviewing, none of these amenities were offered. Additionally the temperature cycle between ice cold and quite uncomfortably warm."
Pros: "Flew on Delta Airlines"
Cons: "Had to run to Delta and barely made that connection."
Pros: "Updated interior. Those new seats make it feel like a lot more room."
Pros: "Great movie selection and functionality."
Cons: "You had to download the app prior to flight to use entertainment."
Pros: "There was one really nice flight attendant but it looked like she had to do everything! I never saw the other person who was supposed to help her."
Cons: "We were stuck on the Tarmac when we arrived for an hour. They said it was because of lightning but the storm had passed in 20 minutes so for 40 minutes it was just raining. We had no idea what was going on."
Pros: "Larger plane, great comfort. Nice staff!"
Cons: "You have to pay for wifi, nothing to look at during flight."
Pros: "I had an empty row."
Cons: "Waiting for boarding an extra 30mins. Waiting for departure an extra 30mins. All after having my gates switched, and walking accros the concourse just to get to it."
Cons: "The 2 hour delay"
Pros: "I like that they waited for me before they took off"
Pros: "Everything was perfect"
Cons: "Boarding was 15-20 minutes late, no one at the counter. Bumpy flight due to turbulence due to weather."
Pros: "Female pilot was the best I've ridden with"
Cons: "The delay was horrible."
Pros: "Nice flight"
Pros: "Got what paid for"
Cons: "They charged us an arm and a leg for our carry on!"
Pros: "Staff was excellent! Very attentive and accommodating. They care about their passengers!"
Cons: "The seats were so close together near the back of the plane that we could not put our laptop on the tray in front of us. Also the seats did not recline!"
Cons: "Seriously the worst baggage fees in the industry. Never again."
Pros: "We were able to take off a bit early and we came in to Denver at least 20 min early. Also the flight was shorter than they estimated, from 2 hours to 90 min. So that was great. Hoping the flight home on a different airline is just as good."
Cons: "As with most airlines now, there wasn't alot of leg room. It's a good thing I'm vertically challenged. Poor guy across and one up from me was a good 6 feet tall and he looked quite uncomfortable."
Pros: "On time, great crew, what I expected"
Cons: "The seats are cramped and on the way back, they canceled all flights back to Houston, causing us to pay an extra $600 in order to get home to work on Monday."
Pros: "Price was right"
Cons: "Reserved my seat but didn't get it; cramped."
Cons: "Being charged almost $50 to carry a bag on. Bogus"
Cons: "I wasn't flying to hawaii"
Pros: "It was better than Frontier Airlines."
Pros: "Missed flight! Got delayed and they never called us and we were at the gate area. Spirit is terrible."
Pros: "Low fare. NOT WORTH IT."
Cons: "Like flying with WalMart people taking a cross-country bus."
Cons: "Everything was awful from the way they handled bags, to the communication about delays, to the delays themselves, to the failure to take care of passengers given the long delays. Before signing up for a Spirit flight, make sure you add the cost of checking carry-on bag, getting a seat assignment, getting any water during flight, boarding (yes they up charge for boarding). Then, make sure you factor in the small size of the airline which makes it far, far more vulnerable to weather delays - fewer planes, fewer pilots, fewer re-routes available. Also, add at least an hour to the end of each flight to get your bags if you do check them. So, you don't save money or time, and you're very vulnerable to weather and mechanical. With their organization this bad, I can only imagine how weak their mechanical is."
Pros: "I liked the VFW lounge and the free amenities for us veterans"
Cons: "Everything els, horrible everything..will never fly Spirit again"
Pros: "About the only thing that I can say I liked is, the boarding process went smothly for me & my luggage was on time."
Cons: "Where to start... paid more in bag fees & to get an isle seat for each(4)flights than I did for damn plane ticket! Flights delayed 4hrs another flight in same trip delayed 2 hours. Staff wasn't interactive/friendly I'd say 6/10 were nice. Asked for an isle seat the person helping at counter, said I'd have to pay to upgrade. Seriously- upgrade for isle seat!! I paid to have an isle seat on all 4 flights(I'm a disabled vet who was injured in the line of duty) I need easy access to toilets I'm unable to crawl over people, in turn need idle seat). Paid for isle seat all 4 flights- just to see the flights were super empty, people were sitting where they wanted anyway. Thanks for taking my $ for the seats tho spirit:-|. Staff wasn't that friendly compared to other airlines I've flown on. Not food. No entertainment on flight. Not worth it. If they don't do better business they won't last long I feel. There is potential just needs some work!"
Cons: "I didn't like the baggage policy. I didn't like the check in policy or the fact that they don't support TSA precheck because they hope to sell you on an additional fee that will get you through a prority lane. I didn't like the seats which are hard plastic, close together, and don't recline. I didn't like the mini tray table that wouldn't support my laptop so I couldn't work. I didn't like that Spirit falsely advertises with the tag line "LESS MONEY, MORE GO" when the base fare for my connecting flight on this sub-par airline was more expensive than a direct flight on a better airline-before the other fees were added."
Pros: "Boarding went fairly quickly"
Cons: "The space between seats was too short to fit my legs in (I'm not talking comforatably; I mean AT ALL - I physically did not fit), you have to pay for every little thing and ultimately save no money, the staff is obviously bored at work and spends a lot of time in their phones or complaining. I hate this airline."
Pros: "The price"
Cons: "Extra charge for a carry-on"
Cons: "It was a pretty bumpy ride, nothing the crew could do about that."
Cons: "I don't like feeling nickel and dimed."
Pros: "Flight was on-time, boarding was early."
Cons: "Tiny seats - ok since I am short but would be rough for a tall person"
Cons: "I didn't make my first flight and I bought another ticket to fly to Vegas with. I made my second flight and they made me buy another plane ticket saying that they cancelled my flight. I had to buy the same ticket 2 times. Not happy about it at all!!!!"
Cons: "My flight was cancelled. Why are you asking for a review????"
Pros: "Everything people say about Spirit is true... you get what you pay for...and then more payments on top of that...."
Pros: "A voucher for a free flight. My husband and I were both stuck in this fight and now live, at 4 am, are driving around trying to find somewhere to sleep that isn't sold out."
Cons: "No organization, preparation for this kind of event. No assistance in finding lodging. No offered compensation for the 13 hour blunder."
Cons: "This was one of the worst flight experiences of my entire life. I had to pay almost $200 in extra fees, which included everything from checked bags, carry on bags AND seat selection. Their website is awful! It took me over 2 hours plus 2 customer service phone calls before I was able to check in for my flight. Completely disorganized at the airport. Under staffed. We arrived 2 hours early and barely made our flight. We were in lines so long we barely had time to use the restroom, let alone find any kind of food for the flight. Upon boarding, I witnessed one of the flight attendants being extremely rude and hostile to a female customer who was talking to her friend about how bad her Spirit experience was. A supervisor came back and instead of reprimanding the rude flight attendant, she told all of us that if the flight attendant didn't feel "comfortable" with any of us, we would be "removed" from the flight! The flight was delayed because they closed the cabin doors before 10 additional customers were able to make it through their ridiculous lines. Instead of apologizing for their incompetence, they blamed the customers for being late, despite the fact that at least one of them initially arrived at the same time we did (2 hours before the flight)! Oh and the flight itself was rickety as hell with screaming babies everywhere. I'm absolutely DREADING the return flight home. This is the worst airline ever and should be shut down as soon as possible."
Pros: "Low cost"
Cons: "Crowded seating"
Pros: "The ticket price was wonderful."
Cons: "Paying for luggage, seat, etc. - everything is an up charge."
Pros: "Teriible delay"
Cons: "$45 for a carry on..You can GFY Spirit."
Pros: "Nice crew. Very friendly once we were on board."
Cons: "You charge for everything, from seats (in order to sit together), to carry on baggage to checked baggage. We couldn't check in on line, and when we got to the airport, there were 6 agents no helping anyone, but not really helping us. Once we got to the boarding area, we were late boarding, but there were no updates with regard to why we were delayed or how long the delay might be."
Pros: "The crew was very attentive and positive."
Cons: "The flight was delayed, but the communication regarding the reason and/or expected boarding time was very poor. In addition to the poor communication, we boarded even later than expected. After landing in Denver it took more than an hour for anyone to get their bags; I waited 1 hour 5 minutes at the baggage claim for my bag."
Pros: "The seats w extra room was nice but it is stupid that I have to pay extra for it. When will airlines realize if you give nice seats and space more people will choose you."
Cons: "Charging for bags"
Pros: "Called Spirit Airlines several times to inform them that I could not fly due to medical reasons, but to no avail. Seems there is no one qualified to talk about medical decisions. My phone number is 619-890-6979 Hopefully, someone will call to resolve this matter Sincerely Barry Huntoon"
Pros: "Spirit did ultimately get me to Denver."
Cons: "It took over 48 hours to get from Detroit to Denver due to weather and security issues. The fact that these issues came up is not necessarily the fault of Spirit but Spirit did not offer any conveniences or accommodations while I had to wait for the issues to be resolved."
Pros: "Crew was nice, but has just turned into a ridiculous process and like many I'll do anything reasonable to avoid spirit in the future. Constant nickel-and-diming. And the things that spirit makes their crew do in flight are embarrassing for everyone. Felt like we were being treated like children in the boarding process in the check in process and throughout the flight. Non-transparent fees throughout the whole process makes people distrust the company."
Pros: "Spirit is very open about being inexpensive and why they charge for everything, instead of trying to hide it. I like the ability to go for the bare minimum - Staff was very friendly - seats don't recline might be eh (but then you don't get into battles with the person in front of you) -booked everything online and just printed my pass. didn't have to wait in any lines"
Cons: "All Denver flights were cancelled so after talking with Spirit Airlines the first flight they could get me back to Denver was Dec. 20th which was 5 days later. Extremely poor customer service. I will never intentionally book a flight on Spirit every again."
Cons: "I think that if its plan has any mechanical problems it needs to be repair before flying to destination! Now today I'm flying back to home but again still delay and the same problem with plane! I lost my 3 hours to coming to San Diego and spent more money than I thought! That's why I'd say they are not professional! Also I was going to change my flight for next day but customer service asked me to pay more than 100$ dollars, but I bought new ticket for next day for 34$ dollars! So I don't fly again with spirit airlines and don't recommend to anyone to fly with this airlines!"
Pros: "Good organization Excellent crew Plane in good shape"
Cons: "Legroom. I am 6' 4 and I had a hard time sitting. Fortunately it was a 2 hours flight."
Cons: "I was forced to pay 110 dollars just for 2 check bags when I checked in. Being military I expect to pay baggage fees if my bags weigh more than 50 lbs but they didnt. Definitely not going to fly spirit again if I have to pay baggage fees everything I check in."
Pros: "Good seats"
Cons: "No food or water without a price! No snacks!"
Pros: "Schedule fit my needs."
Cons: "I understood it was a no frills airline, but all the added fees were not clear upfront and kept on coming. I paid more up front for the concenience of the schedule that was a little better, however, all the fees and I paid a lot more. I will look farther next time for a better deal."
Pros: "You got me to denver relatively on time no leg room-and I'm not a tall person."
Cons: "No leg room."
Cons: "Was seated my the bathrooms. Disgusting."
Pros: "The crew was pleasant"
Cons: "All of the overhead luggage that caused problems"
Pros: "I didn't like anything."
Cons: "I didn't like everything. The seats didn't even recline. Had to pay twice for baggage which was the airlines fault. No water offered for a 4hour flight. Never ever again"
Pros: "Flights were on time"
Cons: "Much less leg room than any other carrier I've flown"