I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.
Pleased that a snack and beverage were served even though the flight was only 50 min.
Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.
The flight was great. Food was fine, staff were friendly, entertainment system was good.
See comment above for last flight...
1) Website broke every time we tried to check in, causing us to get awful seats away from each other assigned at the airport
2) Had previously tried to set up auto checkin so would not get problem 1.... that failed
3) Seat assignment is floored - nearly every group on the plane was separated - had problems like this on every Copa flight
4) We were put onto 'standby' for this flight.... VERY stressful
- SORT YOUR WEBSITE OUT!
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