Find cheap flights from Paris Charles de Gaulle Airport to Syracuse

CDG - SYR

Find cheap flights from Paris Charles de Gaulle Airport to Syracuse

Round-trip
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Paris (CDG)
Syracuse Hancock Intl
Thu 12/3
Thu 12/10
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Top 5 airlines serving Paris Charles de Gaulle to Syracuse Hancock Intl

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,802 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Cons: "Great flight but old regional jet"

Pros: "Crew was amazing, flight was much more comfortable. Nice selection of drinks."
Cons: "The snack on the flight was brioche with a Cajun spread. The bread was great but the spread was too spicy for my tastes."

Pros: "Friendly crew."
Cons: "Tight plane and late!"

Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"

Pros: "Getting off the flight was the best!"
Cons: "The persons who barfed and delayed take off was a not great. Cramped"

Pros: "Service was good. Was upgraded for more space."
Cons: "Intertainment unit was not working correctly. Locked up after movie was over. No offers of any sort from crew about issue."

Pros: "Food and service was nice"
Cons: "Very long route to my final destination"

Pros: "Staff and equipment"
Cons: "Early to arrive but gate not ready so we lost our edge"

Pros: "Efficient crew. Good movie choices. Clean bath rooms. However - I wish every airline in each bathroom had a notice on the toilet to PLEASE LOWER THE SEAT AND COVER! I prefer using the bathroom after another woman has used it!"

Pros: "The kind bars"
Cons: "The crew at he gate seem to hate their job. I went to get a claim ticket for my stroller and I felt like I had asked for something wrong."

Cons: "the inefficiency and extra steps required to travel. Quite lacking in smooth transition between flights, significantly below expectations relative to other airlines"

Pros: "Great flight!"

Pros: "Excellent service"

Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Pros: "Boarding was efficient"
Cons: "My luggage didn't arrive with me"

Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."

Pros: "Good Food Nice Flight Attendants"

Pros: "Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew"
Cons: "Boarding process was slower than anticipated One of our bags did not make it"

Pros: "The meal on Air France (a code share with Delta) was excellent."
Cons: "Very bad seat in the exit row. It was very narrow and hardlly reclined at all. there was no place to put your things because there was no seat in front of it. Legroom was very good."

Pros: "Exceptional flight staff -"

Pros: "Cabin crew was wonderful. The food was exceptional."
Cons: "The infotainment system was a little spotty."

Pros: "Food"
Cons: "We were waiting until the airport assigned us a parking slot. Instead of leaving the entertainment system on, they turned it off. We basically spent 1.5h without entertainment system."

Cons: "Three hours late leaving Paris. Missed our connecting flight to saint louis. Not much help from Delta."

Pros: "It was my first time to fly Air France. They exceeded my exceptions. The service was great and they made sure we were very comfortable. I will definitely fly Air France again."

Pros: "movies and food"
Cons: "CDG airport is the worst!!!"

Cons: "Because KAYAK reassigned my flight to airfare.com, I actually flew into JFK. Not my preference and the rebooking process was a nightmare. Very disappointed and I will not be using KAYAK ever again. So stressful."

Pros: "At least there was a free shuttle to the discounted rate hotel."
Cons: "There was not enough time to run to the connecting flight. Was told they could not wait, yet then the plane sat on the runway for 25+ min. Had to get a hotel and rebook the flight. Very poor experience flying Delta."

Pros: "The food has REALLY improved!! GREAT CREW!"

Pros: "Frequent food offerings throughout the flight."
Cons: "Boarding the plane was not easy. We had to show our passports to a man who quizzed us on where we were coming from, where we were going, and asking questions about our luggage. After that we had to go through another security point and scan our boarding passes, but most people could not get through with our boarding passes, so we had to get in another line to show our passes to our agent. It was very stressful since we were running late since the border control line was so long! While it was stressful, I am glad that they were careful regarding the security,"

Pros: "Loved it all. That's good advice above :)"
Cons: "It was a blast!"

Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."

Cons: "No opportunity for seat selection. Seat didn't recline, no blankets available so whatever part I couldn't cover with my jacket was cold from floor up (so no ability to control source), so no sleep, bordering on hypothermia. Seatmate was huge and continuously overflowing into my space (even though he suffered more than i did). Will endeavor NEVER to fly any flight involving Delta again."

Pros: "Everything"
Cons: "Nothing"

Pros: "Everything was great! It is however a mystery why the attendants find it hard to smile once in a while. They were all attentive which is more important than serving with a smile."

Pros: "Fast boarding, crew, entertainment."
Cons: "Not enough lavatories, space is crazy small and the time should be changes. Arriving at 8am after spending half day awake is crazy. Unless you sleep the entire flight wI think no food no restroom."

Pros: "Only thing I liked was the time, took off on time."
Cons: "Some flight attendants were in worse mood, they don't even smile. Communication was poor, and they did not even offer me a meal. I was ignored although I paid for the meal. This was very disappointing. Next time might consider, Lufthansa or any other airlines."

Cons: "All good"

Pros: "Food in first class was quite good. Flight was smooth, and arrived early."
Cons: "The boarding agents lost control of the crowd form the get go. The first class cabin crew on our side of the plane was inattentive, though it appeared on the other half of the plane the crew was very attentive. This is one of the poorer first class seats in the industry. The "lie flat" seat is just that, a lie. It is pitched at an angle, though not as steep as some. Foot cubby is narrow and constrictive, bordering on claustrophobic."

Pros: "Beverage choices (apéritifs, wines, etc.) were decent in coach. Plane was clean. Entertainment system was very good. Boarding was organized."
Cons: "Seat width in coach was terrible. Had a heavier person next to me and I was crowded out in my seat."

Pros: "Great crew and service. Drink were served all the time. Everyone was extra nice"

Pros: "Decent food and drink. Flight attendants were very nice, although not quite as excellent as on the other Air France flights which I had on this trip"
Cons: "The seat is angled when fully reclined so there's a feeling that you'll slide off the seat, making it difficult to find a good position to sleep. Video screen seemed quite large. Headphones were noise canceling and worked well"

Pros: "Everything was great"
Cons: "Lost luggage,, will be delivered to our house"

Pros: "Flight was on time, food was fairly good, even on economy class."
Cons: "Probably not under Delta's control, but the customs at Seatac is extremely disorganized. The contrast between CDG (Paris), which was very good, and SEA (Seattle), which was very chaotic, was quite large."

Pros: "The agents at the gate were very efficient and the flight crew was attentive and pleasant."
Cons: "My seat area was not clean. The arm rest and the tray area had food? on it."

Cons: "Only the price and boarding was different for this Air France run Delta flight. All the seats (3&3), space and service were the same throughout this plane."

Pros: "Good flight, comfortable; good food."
Cons: "Entertainment system kept failing"

Pros: "I had an empty seat next to me. Flight took off on time and arrived early. Crew was pleasant."
Cons: "bathrooms were very dirty. No one cleaned them up."

Pros: "Only the crew was nice!"
Cons: "The plane I was in was making lots of noise. Old plane."

Pros: "Was good"

Pros: "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Cons: "Everything was pleasant....I wouldn’t change anything."

Cons: "Food is a joke"

Pros: "Comfort of A380 Legs space"
Cons: "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"

Pros: "Nothing at all"
Cons: "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"

Cons: "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"

Pros: "Crew, boarding, seat"
Cons: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Pros: "Great hospitality"
Cons: "Delayed"

Pros: "I love Lufthansa! Great service, comfortable, warm towels before meals served with real silverware. Amazing!"
Cons: "Service! Comfort!!"

Pros: "Arrived with enough time for me to connect to my international flight."
Cons: "Boarding had no clear order. Had an international connecting flight and by the time I needed to board, there was no room in the overhead and I had to check my luggage. The airline should provide a vegan snack option for customers."

Cons: "I was very irritated and angry about the checking in procedure at Charles de Gaulle airport in Paris. Lufthansa representatives were extremely slow and inefficient. I already performed the check in online. What is the purpose of online check in if I had to wait in line almost an hour only to drop off my luggage???!! Very unpleasant experience."

Pros: "The food for the morning was a white chocolate cranberry cookie which was delicious"
Cons: "Our plane was 30 mins late and the terminal was right next to security so we couldn’t hear them when they spoke the English or French on the PA system about us being delayed. We just barely made our connecting flight and our next flight was way better in service. Our luggage didn’t make the connection and hoping that all our precious cargo from our anniversary trip made it. The flight attendant told us we had enough time to make it to our next flight but I honestly ran from one point of the airport to the other. The staff said it wasn’t that far and no checkpoints to go through - this information was false."

Pros: "Still thinking about it."
Cons: "I didn't like that there was no organization. People just flooded the gate like animals.."

Pros: "The crew was kind and helpful and the movie selections, food, and seats were all great."

Pros: "Crew attention"

Pros: "Flight went well."
Cons: "Frankfurt airport is large and complex. Takes some effort to negotiate from one flight to another."

Pros: "I was sleep the whole time"
Cons: "It was okay"

Pros: "Food was great. Good movies. Friendly staff!"
Cons: "The television screens were very old and discolored."

Pros: "Crew were all super polite and friendly"

Pros: "Water bottle when we arrived at our seat."
Cons: "Paying 8 euros for premium movies AND if you wanted earphones (I had my own), you would need to pay 2 euros more. Excessive. Choice of movies was rather limited even in premium. In regular, it was quasi non-existent (2)."

Pros: "The water and small coffee cake was nice to have on this connecting flight."
Cons: "First, I had issues with checking into my flight online, which lead to me having to print my boarding pass at the airport. Since I had a separate flight with Eurowings that sent me from Munich to Paris, which was not connected with this flight, I came in directly into the airport and no where near a Kiosk to check in or print out my ticket/boarding pass. I explained to numerous employees my situation and they casually exclaimed I should be able to make it in. Once I got into the airport I could barely get through security since I did not have my boarding pass. I kept explaining I don't have a boarding pass because I could not check into my flight to obtain it. Then when they finally let me through with only 10 minutes to spare before my flight's gate would close, I finally reached the boarding desk only to be told I had to wait because out of the two men who were scanning boarding passes, they were too busy to help me. I then had to explain three times that I had already paid for and booked my flight, however, I could not check in online and was having an issue with an error that stated I was missing information, even though there was nothing marked in red or anything marked to edit, so each time I tried it denied me. I also tried calling for customer support and did not get a hold of anyone because the lines were too busy. After explaining all of this to the man at boarding, he made me wait an additional 5 minutes before helping me check into the flight and print out my boarding pass. I was treated like a stand-by customer and I did not appreciate it since I paid for this flight and tried to check in 24 hours prior. I was expecting much more from Lufthansa, as my boyfriend recommended this flight company to me, but I was extremely disappointed in so many ways it makes me question whether I want to fly this airline again for future trips abroad."

Pros: "Smooth flight. No delay, no unpleasant surprise."

Pros: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Cons: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."

Cons: "The boarding process takes too long as people try to take too many things"

Pros: "The flight was not fully booked."
Cons: "The snack provided was totally insufficient. the check-in staff were stringent about luggage size and weight even when the flight was not full."

Pros: "Loved the little sandwiches!"
Cons: "The check-in process in Paris was frustrating and slow. The boarding process was also a bit chaotic."

Cons: "Great customer service!"

Pros: "The flight was short and well organized, boarding relatively efficient, snack was just OK, service was nice and crew was very accommodating and seemed happy. Mobile boarding options worked well."
Cons: "Snack could be better."

Pros: "Nothing."
Cons: "Old plane. Bad food. Small seats. Obsolete entertainment system. Hate United!"

Pros: "phenomenal transfer from one flight to the next, thank you lufthansa"

Cons: "wha"

Pros: "The flight was on time enough that I comfortably got to my connecting flight. It was still late and some other passengers were anxious they wouldn't get theirs. The crew was nice."
Cons: "Business class seats were regular seats with the middle seat unused. The "meal" on this early flight (had to leave the house around 4:30am to get to it) was light. I'm glad I had the time to stop at the business lounge first. I don't recall any entertainment system, which isn't a big issue on this short flight."

Pros: "made sure we didnt miss our connecting flight to denver after flight from paris was delayed. met us at landing and took us to immigration and gate"

Pros: "Geat customer service by flight attendants."

Pros: "On time, nice staff"

Cons: "Nothing"

Pros: "Lovely crew."
Cons: "Boarding process was unclear."

Pros: "Food was pretty darn good, and the crew was very generous with drinks."
Cons: "There was some metal box by my left foot that restricted my leg room even more than usual. But I'm not sure if there was anything that could have been done about that."

Pros: "The crew was quite nice and boarding at Philadelphia was organized."
Cons: "I was disappointed with the movie selections; there weren't many new offerings."

Pros: "We were delayed but better that than bump around in a thunderstorm. Food good"
Cons: "Would like to see more selection in movies"

Pros: "The leg room was definitely more than on a US flight, which I gravely appreciated."
Cons: "Boarding was a bit chaotic -- no rhyme or reason . Pasta dish and chicken dish were both low quality."

Pros: "Boarding and flight was on time"
Cons: "Seats and comfort was heavily compromised in economy class"

Cons: "It would have been nice to know if each meal contained cheese, as oposed to just general "chicken and rice" and "noodles with marinara and cheese" It turned ut the rice was in a cheese sauce, and i could not eat it, and could also not eat the alternate option. Please think about giving out a detailed list of ingredients for the in flight meals so we can make more informed choices when we have food restrictions!"

Pros: "All the services were great."
Cons: "Everything was perfect."

Pros: "Smooth Ride Stewardesses"

Pros: "Fast on ant off"
Cons: "Not enough hip or leg room which is somewhat usual, but recent flights with United are much better"

Pros: "The flight was delayed due to the need to replace an engine part, but the crew kept us well informed. Despite taking off nearly an hour and half late, we were only about 45 minutes late in arriving. What was so great about this flight was that it was NOT full. I had an entire row to myself so I could stretch out and sleep. If I was in a regular coach seat, I would not have been comfortable for the entire trip. The crew was pleasant and helpful."
Cons: "The food is pretty mediocre."

Pros: "The flight was only about half full. Plenty of space, room to nap. Captain kept you advised and seemed to change altitude to avoid turbulence."
Cons: "Nothing."

Pros: "Food was terrible"
Cons: "Toilets were not clean"

Cons: "My whole experience with Lufthansa/united was horrible. We booked our tickets on kayak and it was a Lufthansa flight operated by United. When we went to check in at the united counter they told us there was no record of our flight even though we had printed our receipt which had confirmed ticket numbers. It took over 30 minutes for them to figure out they needed to call Lufthansa to get the ticket transferred and in the end blamed us for not doing that ourselves before the flight! I thought this was insane as I have flown with multiple other airlines and never had this problem. And then once it was fixed for the way there we still had problems again on the way back. Never flying United/Lufthansa again."

Pros: "Staff was wonderful. Food was very good and appropriate amount."
Cons: "My seat would not recline. I even asked for assistance, which was given, but no luck. Sitting upright made sleeping difficult."

Pros: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Cons: "Movies available weren't to my taste, which isn't of great importance anyway."

Pros: "Great crew"

Pros: "Check in was swift"
Cons: "Friendlier approach from the crew"

Cons: "To arrive on time."

Pros: "Crew"
Cons: "Huge delay... :("

Pros: "The crew was friendly and particularly one of the girls was always giving her best"

Cons: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Cons: "Terrible food and service"

Pros: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Cons: "The food. It was okay."

Cons: "Good"

Cons: "Menu was poor"

Pros: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

Pros: "I like the food and servise"

Pros: "Decent amount of space between seats"

Cons: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Cons: "We are late only 25 min (50% of flight - 50 min)"

Pros: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Cons: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"

Pros: "The flight was short and got us there"
Cons: "This was not business service. The seats were uncomfortable, virtually no leg room."

Pros: "The stewardess is very polite and accommodating n"
Cons: "Nothing"

Pros: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."
Cons: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."

Pros: "The personal service, the meals and the accommodations - wonderful!"
Cons: "Nothing"

Cons: "Delay"

Pros: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Cons: "Food part was missing."

Pros: "Nice flight freindly staff"
Cons: "Not comfertable chairs"

Pros: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Cons: "no complaints whatsoever. this was my best flight to vienna- or to europe."

Pros: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Cons: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Pros: "Boarding process quick and on time."
Cons: "no entertainment to rate."

Pros: "Speaking of friendly sky. Great!"

Pros: "Everything"
Cons: "Nothing"

Pros: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Cons: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Pros: "The seat was comfortable."
Cons: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."

Pros: "Most of the crew were nice. Efficient."
Cons: "Ridiculously small seats and legroom."

Cons: "Poor service, will not fly again with this airline"

Pros: "surprisingly tasty meal, smooth and on time flight"
Cons: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Cons: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Pros: "The food was very good! And the movies you could choose too."

Pros: "The pilot did a great job landing the plane in high winds."

Cons: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Cons: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"

Cons: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Pros: "friendly, helpful crew"
Cons: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."

Cons: "There weren't a single blanket on the whole flight"

Cons: "I had no notification about luggage fee in airport upon registration."

Pros: "I liked the extended leg room in front row of economy class."
Cons: "A couple of the flight attendants were rude to people on the jet. They seemed agitated and annoyed."

Pros: "the flight seat was comfortable. It was the most comfortable economy class seat."

Pros: "The company that not give us what lthay have to after we lost our tour at Berlin"

Cons: "Comfort/ food and service could have been better"

Pros: "seats are comfortable, boarding was fast"
Cons: "no choice of food, no entertainment"

Pros: "We got to London on time."
Cons: "Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken."

Cons: "Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall"

Pros: "The sit"

Cons: "Initial delay and then take off delay because slot time had not been updated. Our family missed connections. Disaster follow up in terminal!!! So far far we have been over six hours from check in and are still not through immigration. This for an hour flight."

Cons: "Gate agent refused to let me carry on a suitcase that I have carried on dozens of flights (this specific suitcase) and I understand overhead limitations (I have more than 4 million air miles just between United and American Airlines). This was an A320 and I was about #10 getting on the flight. Space was not an issue. This added an hour to a 25 hour day to wait for luggage at LAX. And BA gives the agents an edge in that their test fixture has rounded corners to that a 22 inch suitcase that has hard square edges at the bottom (or wheels that make it square) won't fit in it. So the agent just points that it doesn't fit and you have to check. I was not happy from Paris to London."

Cons: "Flight was canceled forcing us to spend an extra night in Paris. British Airways was extremely unorganized in dealing with an 11 hour delay. I will not fly BA ever again."

Pros: "Nothing"
Cons: "No self service kiosks to check in. Rude staff. Terrible flight experience."

Pros: "I got free juice and a snack, almost unheard of nowadays!"
Cons: "I don't know what happened. Check-in took almost an hour. Usually it only takes 10 or 15 minutes. I am glad that I got to the airport 2 hours a head of time."

Pros: "Nice service. On time."
Cons: "Buses at each airport to get plane. Multiple waits in customs lines when travelling within Europe."

Cons: "no free dinks, including paid coffee, tea... I think it's ok. to pay for drinks, but not regular coffee, tea and water even it's short flight"

Pros: "Effortless flight from CDG to LHR before returning home to New York. Had the opportunity to spend a night in London to visit a couple friends and some of my favorite shops in town. BA kept my checked bag so I didn’t have to lug a suitcase around for my 19 hour layover."
Cons: "The ticket agents in CDG wasn’t the friendliest from such a well respected brand but zero complaints considering the deal I got to spend a week in Paris!"

Pros: "The ground crew was good"
Cons: "They loss my bag"

Pros: "Check-in was very easy and actually quiet compared to the rest of the airport."
Cons: "When we walked into the airport (upper floor), I didn't see any signs directing me to British Airways. We walked a long ways and finally asked someone who said we must go downstairs. More signs would help."

Pros: "The plane was new and the seats were gorgeous!"
Cons: "No snacks were provided."

Pros: "The staff very friendly and helpful"
Cons: "We missed two flights,made it on the third trip.when trying to get some help and information I felt like they were blowing us off ( employees at the airport in Paris) not so much British Airways.The first time we missed the flight it was because we were sent to the wrong gate,and we tried to get information we were told to sit down our plane would be next.We then had to start the process all over again going thru check in and security, proses was so slow we missed the second flight,then I had to go thru the process anion retrieving our bags,going thru check in and security the third time,by the time I got to the gate they were boarding. It was a nightmare and I got to feeling we would never get out of Paris.Not so sure I would want to go to Paris Airport again.? If I would use BA."

Pros: "They closed boarding early"

Pros: "My husband left his wallet on the plane and everybody was extremely helpful...we were able to get it back intact thanks to all of their wonderful Dallas staff!!!"

Pros: "My luggage was lost and had to wait 2hrs."

Pros: "EVERYTHING"

Pros: "Everything. Service with a smile. Top notch friendly flight attendants!"
Cons: "n/a"

Pros: "I tried to POSTPONE my Flight and they would charge me over $350.00 That was VERY BAD"

Pros: "Convenience, cleanliness, and prompt."
Cons: "Seat selection only 24 hours ahead."

Pros: "Seat with greatly appreciated leg room by exit door for which I paid a premium of over $100."
Cons: "Seat by exit door which was uncomfortably cool/cold due to the imperfect seal around the door."

Pros: "The flight and in flight service was excellent"
Cons: "the rebooking of this flight was terrible, our seats were re booked from British Airways to American Airlines but not ticketed correctly by BA. I had to call airfare.com support four time with no resolution to only end up running from BA back to AA ticket counters only to be met with multiple BA agents that did not take the time to just lookup our flight info correctly. It took multiple time to finally have a BA ticket agent finally correct the issue. Please dont use Airfare.com their support is the worst."

Pros: "Really the only thing I've found that is good your staff on the flight it's self. The on board crew are very good. Everthing else pretty much makes it terrible."
Cons: "First off they quote you rate and you pay. Then you find out that you have to pay more just to request a seat. Complete move motivated by pure greed and manipulating us the consumer. Even more so if you don't go and request your seat 24hrs before the flight they automatically assign you the middle seat so they can go and sell the better window and aisle seats. This pretty much makes me want to never use your greedy airline again. Also when I was boarding I get stopped and told my carry on was to large. THE VERY SAME ONE I BROUGHT WITH ME. Why is it too big now? They really had no answer other than they told me I had to check it. The lady was verbally aggressive with me about it. After I was backing down only because I was afraid of losing my flight she then requested a CC saying I had to pay for it. I was literally pulling things out of my bag holding in my hand for my flight. She insisted I had to pay for it. I pointed out that my ticket included 2 bags to begin with and I only used one she said it doesn't matter because its to big for the plane I have to pay. I'm beyond furious now as I'm dropping stuff out of my hands trying to manage everything. I'd like to point out this is just a small gym bag and its a lot smaller than my carry on suite case which I'm frustrated. I'm pretty much pissed off the whole flight to only be more at the end. When the plane lands and I'm getting off I notice every single person has a carry on suite case all of which are much larger than my gym bag. My freaking gym bag fits in the tiny locker at the gym. I HATE BRITISH AIRLINES they only succeed at swindling money from you."

Cons: "The plane was old and did not have personal screens. The selected movies were not my cup of tea. And. The screen was far away, small and not in focus."

Pros: "Upon arrival, crew could not manage to open the door. Had to wait until technicians were able to arrive and open the door from the outside. As a result, an iffy transfer became disturbing."
Cons: "Transfer between BA and AA terminals was chaotic."

Pros: "The flight crew was lovely, everything went off without a hitch."
Cons: "I've never seen such snotty behavior from an airline in my life. The ground crew in the airport BOTH at LAX and at Charles De Gaulle were impolite, rolling their eyes and sighing when I asked them some questions about my transfer from British Airways to Air New Zealand. I was surprised by this, given that British Airways is supposedly a prestigious airline and should have some customer service training. If given a choice, I wouldn't fly with them again."

Pros: "Short flight, on time , no complaints ts"

Pros: "Airplane, food and service"
Cons: "AA from Philadelphia to SD charges 8 USD for a terrible red wine"

Cons: "Is way below par when compared to emirates or any other international airlines"

Pros: "Great"
Cons: "Great"

Pros: "Liked the space between seats , able to stretch and the food was quite good . The crew was very good too"

Pros: "The entertainment selection was good. They provided a lot of options at no additional cost. Some of the crew was pleasant."
Cons: "In all fairness to British airways this was actually "operated by AA" and their customer service leaves much to be desired. Traffic to get into the airport was the worst I've ever seen. When we finally arrived, Although we checked in prior to arrival, we still had to wait in line for over an hour to check in our bags! We told the agents three times our flight was boarding, however, they were almost nasty and would not expedite us. they finally started to call our flight and we were pulled from the line, even then it was very disorganized how we were processed. We had to run through security and the long terminal and along with others in our flight that had been in line, were the last to board as the flight was delayed waiting for us. One of the worst experiences ever. They really need to do something about their check in process as we were not the only ones subjected to these delays. The plane had technical problems landing and had to be towed in but thank God we made it."

Cons: "There should have been some entertainment on this flight- tv or wifi"

Pros: "The staff was wonderful and went out of there way to make me comfortable"

Cons: "Flight was not through British air. Terrible system of sharing tickets you have. Finnair to AA. Cancelled on the way out and delayed and total incompetence on the way back. Never using you again. I will spread the word."

Pros: "The trip was absolutely amazing. I have no complaints."
Cons: "Nothing"

Pros: "The flight was fairly comfortable."
Cons: "It was a long flight. Had to return to the terminal after taxi-ing to the runway because someone on the plane had a medical issue. Nothing the airline could have done about that, but it made the flight that much longer..."

Cons: "It's just like all the big people mover airlines. Nothing special. Also I could only check in three hours before the flight. Not sure who sets that policy CDG or BA."

Pros: "In-flight entertaiment"
Cons: "nothing"

Pros: "Our flight was 3 hours late coming & going."
Cons: "We were on an older plane that didn't have individual entertainment options for the customers. That was a bummer."

Pros: "Súper practico, las notificaciones del vuelo, gate y boarding time en el app fueron de mucha ayuda. El precio buenísimo !"
Cons: "No hay nada que no me haya gustado"

Pros: "-Awesome Service -Friedly and helpful crew"

Pros: "But it partner, American Airlines is a disaster,... British service was excellent, the airplane too. I can say exactly the opposite about my flight with american from LAX to Paris...."

Pros: "On Time"

Pros: "The attendants were very helpful. I enjoyed the Scottish cookies and tea. I was a bit upset at being forced to check my bag by the staff in Paris, though. Even though it was partly my fault for being too stupid to pass the test of knowing how to put my suitcase diagonally into the sizing box, I still felt bad about being lied to by the staff who told me that my suitcase was too big and that they would take it from me at the gate if I refused to surrender it there at check-in, even though they could obviously see by how easily it fit into the sizing box that the size was perfectly fine. This treatment made me feel singled out for harassment, as I saw others being allowed to carry on suitcases that were much larger, but in the end I got over it. All other staff were very pleasant to me."

Cons: "At least 6 people from the PHL - Paris flight could not manage to make the connection to Vueling. Personnel at the CDG airport was very unhelpful, and no one seemed to know how to get to get to Terminal 3. We arrived late (not for lack of trying, since 6 separate people had the same problem). We were send left and right, often getting back to the same place. 2 hours should be enough to make any connection. But apparently not at CDG!"

Cons: "Seat assignments kept disappearing It took 45 minutes at check-in to get seat assignments once again for the third time for my flight segments These people shouldn't be allowed to fly planes"

Pros: "The male flight attendant was very pleasant."
Cons: "- there was no effort made to ensure I had a vegetarian meal - one of the flight attendants was very rude and ignored me several times. - I forgot an expensive box of chocolates in the plane inside of a bag. I immediately asked if someone could get it for me - I was told that the bag was found but not the chocolates."

Pros: "The bad stuff overshadowed the good stuff. Bad experience."
Cons: "We took off late and never made up for the time lost which resulted in me missing my connection in Denver. Had to be rerouted to Toronto that night and spent night in hotel. Next day, we took off late and that resulted in me missing my connection in Denver... It took me two days instead of one to travel to my last destination. Not happy with Air Canada, three out four flights took off late. I also almost missed my flight in Montreal to go to Paris if it was not for the friendly and helpful Canadian Customs people."

Pros: "Drop off at the counter was fast and easy on the upper level departure entrance. From my drop off at 9:00 am, I made it thru baggage check-in, passing thru passport control, passing thru security and into the gate duty free area in 25 mins! Impressive experience."
Cons: "With an hour delay out of Paris due to waiting for missing aircraft flight documents to be completed and delivered to the airplane on the holding ramp, we ended up arriving in Toronto an hour late. With only an original connection time of 90 minutes, it was not possible for me to make it thru Canadian and US customs to the connection gate. I was to learn that no other connection to a Kansas City was available until much later in the afternoon / early evening. As a result, I ended up arriving in Kansas City 6 (six) hours later than originally scheduled, three quarters of the time it took to travel from Paris to Toronto. To say the least , I was not at all thrilled having lost that time."

Pros: "Both planes were nice. Attendants were pleasant. Food and entertaining were great."
Cons: "Flight from Paris to Toronto was delayed 4 hours. That automatically caused us to miss our connecting flight from Toronto to Nashville. The 1st flight turned out to be more than 4 hours late. The 2nd flight was delayed as well. Not to mention we were directed many places throughout the Toronto airport trying to locate a boarding pass for the 2nd flight in hopes to make it to Nashville that day. All members of the Air Canada staff were helpful, however traveling for over 20 hours majority of which was spent in foreign airports made for a long and unpleasant day. It would have been different had it been our fault for being late or missing a flight, but we were very early for our international flights which simply added to the amount of time we had to sit, wait, and hope. A coupon was given to us, however being that I live in a different country I don't know how quick I will be able to redeem this."

Pros: "The plain was new"
Cons: "I asked for a blanket and they told me that they are out of blankets"

Pros: "Food included, beverage and entertainment selection."

Cons: "By the time the food arrived at our seats the protein version was no longer available. This happened on the flight to Paris as well. A customer complained about a small child and the child and parent were moved to behind my seat. After an hour of the toddler kicking my seat I asked to be moved to any other seat on the plane. Was told too bad, nothing they could do. Spent the 8 hour flight being kicked and listening to yelling."

Cons: "Delayed over an hour, making it almost impossible to catch our connecting flight in Montreal. Thankfully, the flight out of Montreal was delayed and we were able to make the flight by the very last minute."

Pros: "The staff at boarding and flight crew very friendly, attentive and efficient. Good fare for return ticket."
Cons: "Food had no taste or imagination."

Cons: "It was late by an hour and I missed my connection. My flight on the way out we sat on the plane an hour and a half. Once the connection was missed they didn't handle things smoothly at all. I could write a book but it will just get me worked up again."

Cons: "all flights to and from were delayed"

Cons: "At least two hours delay departing three of four times, virtually no air on the Toronto-Nashville leg then had to sit on runway in a hot plane due to gate not being ready. The international boarding from Toronto to Paris was badly disorganized with two gate attendants and finally another two came over to help but stayed in phone most of the time. We were already delayed. Won't fly Air Canada again"

Pros: "We boarded on time and made connecting flight with no issues."
Cons: "My son had no tv monitor (broken?0 the entire trip with no resolution to the issue. We asked flight crew several times to see what could be done and were told they would reset it. We have very little confidence that was done and no other resolution was pursued. The plane was not very clean and the smell of one of the bathrooms was terrible."

Pros: "Very kind & attentive crew made my flight to Europe enjoyable. Baggage check-in & pick-up was quick. It was one of the most affordable flight options. For the price, I was very satistied with my experience."
Cons: "Seats were smaller."

Pros: "Flight from Paris to Montreal was very nicexcited with comfortable seats, entertainment, and pillows"
Cons: "Going through customs in canada and the US due to 2 flights in canada."

Pros: "Food was much better than I've had on a plane in years"
Cons: "touch screen was very finicky"

Cons: "Missed connecting flight due to late take off from Paris and long wait at customs in Montreal."

Pros: "International flights were Excellent. Competent personnel, good food, comfortable seating."
Cons: "No complaints."

Pros: "The price"
Cons: "The food and the seats were cramp"

Pros: "Air Canada is a wonderful airline for the price!! Seats are comfy staff is excellent. Food is decent."
Cons: "Food wasn't great but what do you expect it's on a airplane."

Pros: "The food was decent and the snack was good too -- a small hot pizza."

Pros: "The crew and wonderful, and it's why i chose Air Canada -- i have flown with them a few times over the years and have never had a bad experience during the flight. they are always pleasant! Kudos to them."
Cons: "At Paris, I was given the boarding passes that went with my original itinerary even tho the flight had already been changed. they told me my bag was checked through to dulles --hindsight is 20/20. if only i hadn't checked the bag. I don't think coach seats should be 'reclinable' -- the space is much too small. it's rude to do so in such cramped quarters and there's always one rude person. she happened to sit in front of me and never put her seat up the entire flight."

Cons: "The gate signage and control at Toronto was not good at all! I accidentally got onto the wrong plane!!! Luckily I didn't fall asleep immediately and heard them announce prior to takeoff that they were going to Nashville, and also luckily the Syracuse plane had not taken off yet either."

Pros: "The flight was delayed long enough that I missed the connection flight but they put me on the earlier flight so I did make the connection"

Pros: "The movie selection and the food was great! The crew was friendly and helpful. The pillows and blanket provided made for a little bit more comfort."
Cons: "The lack of space in the cabin was very uncomfortable. Being arm in arm with strangers is not my idea of a great flight. Flights lasting over 4 hours should really be courteous to those on board."

Pros: "It was a good flight overall."

Pros: "Food was reasonably good, and seat had enough legroom, more than in some airlines I have flown recently."
Cons: "very disorganized. website for checkin was indecipherable. I had to call Air Canada, which charged me for the call (15 centimes per minute) then put me on hold, only to finally learn that I could only check in in person because we were traveling with a pet. --- We paid extra for preferential seating, and when we got to the counter were told that we could not have those seats bcs we were traveling with a pet - the pet was acknowledged on our records and travel documents, yet the company allowed us to sign up for preferential seating, then would not let us access those seats, but our previously reserved window seats were gone and we were assigned aisle and center seats, which were then changed again to other aisle and center seats. --- Half the flights on the departure board, including ours, were delayed, alhto there were no weather problems. Both our plane and the plane in the gate next to where we were waiting had mechanical problems - a coincidence, or a repeated failing?"

Pros: "Entertainment system was awesome. Flight was comfortable. Crew very friendly."
Cons: "Checkin staff at airport was not friendly. Airline cannot allocate seats together even though booking was done months in advance. seriously!!!"

Pros: "The flight was comfortable, the food was good and the in flight entertainment options offered a good variety of recent releases."
Cons: "It was late. Again. Each of my Air Canada flights have been late and boarding was a mess."

Pros: "The movie selection was relatively good."
Cons: "They changed my seat 3 times before I got on the plane (from a window seat to an aisle seat and much farther back on the plane). I didn't complain and got on the plane, only to be told for a forth time (after I had already settled in my seat) that I had to change my seat again, to a middle seat. It was by far the least comfortable seat I have sat in with very little room both in front of and next to me. Nobody should be asked to move like that, especially after choosing my seat online at least three months prior to the flight when I purchased my ticket. Food also not great."

Pros: "I liked the comfortable airplane. The bathroom we used by the front of the cabin was a great size bathroom. Food was OK but could have been better."
Cons: "I upgraded the seats for me and my 9 year old daughter to economy premium for about $300 per seat. You would think they would give you two seats together considering you are flying with a minor. Nope! The seats were on different side of the isle and they had a seat between. One of the flight attendants was gonna accommodate us to be seated next to each other on the side with two seats only and my daughter was happy to be next to me. Another flight attendant comes after us and moves us to the middle where are 4 seats between the isles. I would recommend to ask what seats you are getting before boarding. I had picked two seats next to each other but in the meantime they sold the window seat to somebody else and moved me one seat away from my 9 year old daughter plus an isle between us. Will NEVER fly them again. I felt very uncomfortable and honestly like criminal while waiting for them to decide about my seating arrangements after paying additional $600 on the top of the regular fare. This was a flight from Paris to Montreal."

Pros: "The food was good. The flight attendant were helpful and cordial."
Cons: "We had to wit two hours on the tarmac because of a computer error."

Pros: "The fact that there is a way to have on board entertainment but this was clitchy. Hot snack was welcome. Pillows and blankets. Direct flight from Casa."
Cons: "Rude and filthy airline hostess. Having greasy hair and being rude is totally unprofessional. Requesting that a sleeping passenger bring their chair to upright position so that the passenger behind can have a snack? It doesn't make sense.This flight was not full at all and we were strongly urged to check our carry-on due to this. Well they didn't apparently see the fragile sticker as our latern and ceramics were damaged and the bag came out on the main conveyor. Also the door wouldn't open for baggage upon arrival so we were delayed an hour?"

Pros: "Cabin crews and the actual flight was an alright experience, it was the personnel on the ground."
Cons: "Lack of personnel in cdg for checking bags & rude personnel on the ground."

Pros: "The flight crew was pleasant and helpful, providing water throughout the flight."
Cons: "AirCanada did not schedule a long enough connection in Montreal. Procedures were not explained well, either. I had to run to my gate to make my connection because it took over an hour for my checked luggage to be approved so that I could go through Customs. I was not the only person who experienced this problem. Several people on my flight missed their connection, and several still waiting when I left were in danger of missing their connection. I have flown on other airlines through other cities internationally and never experienced this type of issue."

Pros: "Everything was professional. The pilots was awesome"

Pros: "Leg room was great"
Cons: "I was given someones special meal without knowing then the crew member kept saying to the girl behind me "I think she took it". I was embarrassed to be honest. The girl behind me ended up not eating her last meal because of this mistake lol"

Pros: "Food was fine, staff was professional, flight was quite."
Cons: "The lavatories were unacceptably filthy. There was a puddle on the floor in one of them: Disgusting!"

Pros: "Food good crew great."
Cons: "Cramped seats and full plane."

Pros: "The ease of boarding"
Cons: "The food"

Pros: "All services and most of all excellent customer services."

Pros: "They oversold the flight and were unable to provide the services that were paid for months in advance. They didn't care just go wait in a line and then another. Then overestimate Canadian dollars and with exchange rate that was much less and they said they do this everyday."
Cons: "I paid in advance at a Fair for services they never intended to provide then they over less because of the exchange rate but mention the stress created at the end of a vacation."

Pros: "Entertainment selection was excellent and the liquor selection exceeded expectation. Very smooth flight."
Cons: "Didn't give us US customs forms, had to ask, only got one, had to ask again, and then rushed to fill them out and THEN customs threw them out and we had to do everything on the computer. I would think that the crew would be familiar with this process at their home airport and not waste our time. Also, no one could tell us if we would have to go through security again and if we could buy any liquids in Paris duty free to bring home due to the liquid rule and going through security. Just a wildly uninformed airline (asked our crew and other AC officials) they couldn't answer a few simple questions."

Pros: "Crew was good , space was fine"
Cons: "No wifi ?! I couldn't believe you can't buy wifi for the flight ..,"

Cons: "Boarded and departed late. Food was an awful chicken wrap."

Pros: "Price, international legs were good"
Cons: "Canadian domestic flight"

Cons: "The inside of the aircraft was so cold. I think I caught a cold. The flight was delayed but not updated accordingly/promptly on web; so my ride ended up waiting at the airport about an hour in the cold snowy weather."

Pros: "All in all, everything was very good. But the service was great. I is very nice to be treated as customers v cattle."

Pros: "It was one the best flights I was ever on"

Pros: "The crew which was very nice and always attentive. The entertainment center for its quite large offer in termed of recent releases and classic movies."
Cons: "The delayed departure which made me miss my connection flight. The middle seat in a crowed plane. The food which could be so much better (no taste, too greasy ...)"

Pros: "The food looked delicious but they ran out of one of the options and the other option was not delicious."

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COVID-19 information

Safety measures for airlines flying from Paris Charles de Gaulle to Syracuse Hancock Intl

Airlines flying from Paris Charles de Gaulle to Syracuse Hancock Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Paris Charles de Gaulle to Syracuse Hancock Intl

Mandatory masks

Masks required on board, masks provided on flights from Paris Charles de Gaulle to Syracuse Hancock Intl

Social distancing seating

Middle seats unavailable to book on flights from Paris Charles de Gaulle to Syracuse Hancock Intl

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Paris Charles de Gaulle to Syracuse Hancock Intl

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