None of the airplane features were available during the flight.
Original flight was cancelled and when i was rebooked by the airline, they couldn't seat me in the same type of seat as I had originally booked (went from window/aisle to middle/middle and one was a bulkhead seat, and other wasn't in the same class)
Lady Pilot was perfect in every way wheels up to wheels down communication, professionalism, excellent on time departure and on time arrival, excellent communication! Fantastic job with Superb attitude!!
The food is terrible. The staff is wonderful. Comfort is good.
Left on time, a bit delayed due to headwinds most of the trip.
Good seats in Main cabin, excellent service and excellent landing
Knowing what gate to go to was such a issue I couldn’t tell on the app, they tell you what zone you are in but won’t give you the gate number, i almost missed my flight in Atlanta Georgia because of that, as soon as we landed my next flight was already boarding because our flight to Nashville arrived late, I don’t know how that works, but as soon as we got out I was told my next flight is boarding I had to rush lost few of my items, and when I finally got to the gate after struggling, I received a message about my gate after I already boarded, and no my tickets didn’t have the gate numbers either.
Food was surprisingly good but the WiFi was not great
Easy boarding with an extremely kind attendant. Seats were spacious and we had 3 seats for 2 people so we could stretch out. Comfortable air flow and very attentive and hospital attendants. Bathrooms and food were the only negative. Bathrooms were so small you could hardly get in and close the door. I don’t think an obese person would fit or a person with a movement disability. Food was the trending food for flights, nonexistent. We spent $40 getting sandwich and snack at airport for our 6 hour flught.
Flight was delayed long enough that I was misding my connecting flight. The agents could not get me on a comparable flight, nor could they get me s Main Cabin seat I had paid for, nor could they get me on a comparable connecting flight. The gate agent would not issue meal vouchers, even though I was delayed over six hours! I had to spend over an hour and 15 minutes with customer service on the phone to See if they could get me on a better flight and get a meal voucher. Customer service was not helpful enough in trying to find alternate flights and it Ended up taking me 24 hours for a 12 hour trip!! Delta does not provide upgrades NOR will they even give you a pass for a few hours to their lounge. They claim that they do not issue daily passes to their lounge anymore. I call BS since this would be no extra cost to them to provide excellent customer service and give you a few hours to relax in comfort when you’re sitting in a crowded airport and your flight has been screwed up for that many hours.
