Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Jamaica
American Airlines has waived its change and cancellation fees on flights from Pennsylvania to Jamaica. Confirm policy on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Pennsylvania to Jamaica.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Jamaica from Pennsylvania is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Jamaica with an airline and back to Pennsylvania with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Jamaica from Pennsylvania up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Roomie seats and many included amenities."
Cons: "Wifi was not available during the flight from Boston to Montego Bay"
Pros: "The steward was awesome! Very patient and funny"
Cons: "Not a thing"
Pros: "Lots of space and TVs"
Cons: "If the flight was on time"
Pros: "Everything. Perfect service"
Pros: "The seats in the extra space area were pretty comfortable."
Cons: "Didn’t have enough overhead luggage space. I had to put my luggage 7 rows back and I was sitting in the front of the plane."
Cons: "got to airport and had to pay additional 100.00 because of unaccompanied minor. would have liked to know that at booking. not at airport."
Pros: "It was good"
Cons: "Cheap on the food"
Cons: "TV again on my JetBlue flight did not work. Third flight in a row. Never fails. If your going to charge that much for a flight, at least go they and see that the TVs are working."
Pros: "Delayed 1 1/2 hours."
Cons: "All that waiting. Getting home much later than expected."
Pros: "Arrived on time."
Pros: "Nice snacks"
Pros: "I liked the crew and how upbeat they were. It was very easy boarding process."
Cons: "I honestly can’t think of anything that I did not like about this flight."
Pros: "The flight was mercifully short."
Cons: "This was supposedly a first-class flight. There was no distinction between the "first class" seating and the rest of the seats on the plane. Apparently JetBlue didn't feel they'd gotten their cut for my first-class ticket to Zurich through IcelandAir, so they did absolutely nothing to make this seem like a first-class flight. I didn't even board early. I will actively avoid JetBlue in the future."
Cons: "Our stewardess annouced that the pkane had technical issues with tge mobitors. Apparently the pmane was in use all day on multiple routes. They tried resetting it a few times but it was unsuccessful. The screens froze in the middle of your program and would not recover. We were directed to contact the jeyblue 1-800 number for some type of credit"
Pros: "Crew, comfort"
Cons: "Multiple changes in arrival time (5X total), tv was not working, WiFi was okay."
Cons: "Flight was delayed 3 hours, and we arrived to our resort extremely late and tired. We did not get a room we wanted, and had to change the next day since our flight delayed us."
Pros: "Reconnected a missed connection"
Cons: "A notice went out at 15mins before boarding that the plane had not left another city yet 1:45mins away. The agent, Kyle, in PIT told me not to worry about my connecting flight “that all flights were delayed.” That was a lie. My connecting flight to JFK went out on time and I missed it by 20-30mins. The “Just ask Me” desk, set me up with another’s flight to a different airport LAG. I’m sitting in the airport waiting to board a flight who’s door close at 11:15am and everyone is still sitting here at 11:05am."
Cons: "Flight was 7 hrs delayed!!!"
Pros: "On time, friendly crew"
Pros: "Staff courteous& cooperative"
Cons: "Purchased headphones only to find seat connection broken."
Pros: "The staff was very helpful. And made the flight smooth for a first time flyer"
Cons: "The plane sat at the gate for over an hour because of a mechanical concern. I’m glad for safety, but this felt like poor planning and made catching our connecting flight complicated."
Cons: "Constant delays."
Cons: "Low score for Boarding due to being 40 min late to destination. Food had no healthy choices Entertainment was not working."
Pros: "No wait time. Except for the flight delay."
Cons: "If my daughter wasn't there to help me with the checking of my bays and boarding pass. I wouldn't know what to do. Remember is not every body can use electronic"
Pros: "Comfortable seats, first time I have enough room and I’m not squeezed like sardines. The entertainment options was really nice addition. The stuff were wonderful so welcoming and nice. The boarding process was efficient and fast. I wish you will do flights to Israel I’ll be the first one to try!!! Amazing amazing amazing!!!! Thank you so much for a wonderful flight"
Pros: "Plane was nice and clean"
Cons: "Flight was late"
Pros: "the smooth landing+++ leg room updates on flight departure/delay. Wi-Fi clean terminal"
Cons: "walking distance to get a cab in new York jfk terminal"
Pros: "Staff was lovely. Seats were very comfortable."
Cons: "I hated that little tv in front of me. It was so distracting and there was no way to turn it off."
Pros: "Every employee I met was courteous and your kiosk wss ez to navigate."
Cons: "I had no in flight entertainment and warm, more nutritionally dense food options would have helped."
Cons: "Delays, delays, delays. They knew the plane was going to be delayed very far in advance yet they didn't notify us. The board at the airport and online even said it was an on time flight up until the moment it was originally supposed to depart (not board). So they knew ( because they didn't let us board) but never updated their info. A simple email would have saved me from getting up 5 hours early just wait 5 hours in the airport. Fu ck them for that!"
Cons: "Entertainment was out of service."
Cons: "Prefer blue chips instead of cheeze its"
Pros: "Food and services"
Cons: "seat location....request to allot side seat during return journey Please"
Pros: "I love all."
Cons: "I don't think of anything that I dislike."
Pros: "Flight from ny was great"
Cons: "We were delayed over 2 1/2 hrs from Montego Bay. I’m Upset at the fact that we were told it was a 20 minute delay then it became an hour delay on ground then it became another 45 minute delay in traffic then another hour delay in the sky. Disappointed because of this. Communication was horrible! N to think I just signed up for JetBlue credit card"
Cons: "Prefer the Terra Blue Chips. You didn't have any on this flight"
Pros: "I like the hospitality of the crew members everyone was so warm and friendly and make u feel right at home the pilot let u felt easy telling you everything going to be ok and it will be a quick flight over to orlando hearing that let me felt a bit of ease its a great experience i would recommend anyone flying to consider jetblue"
Cons: "I didn't like the fact that we were delayed so long and for all the passenger that had to check in few hours before flight started to feel hungry because of the delays think it was delayed over 3 hours"
Pros: "Leg room, seat size and smiles"
Cons: "That there were no alternatives"
Pros: "Once underway, the flight was as expected"
Cons: "Plane was delayed excessively with no reason why plane was erratically delayed. On flight television also would not turn off"
Cons: "Broken headphone plug on plane"
Pros: "My flight was already a late flight and boarded 15 minutes past the boarding time. In addition the plane had to return to the terminal after getting ready to take off because of the PDA system needing to be replaced. I am all for safety first but this threw off my entire plans for my destination."
Cons: "The crew was not as friendly and poor communication."
Pros: "Friendly. Clean. On time"
Pros: "Comfort was very good. The level of communication when things changed was very good. Good crew."
Cons: "It was obvious that they would not accommodate all carry on bags, this could have been announced earlier and allow for mutual benefit to both parties. JETBLUE cards benefits are only allowed to American residents as if they are the only one who supports them in travel"
Pros: "easy boarding, plenty space, kind and helpful crew"
Cons: "delayed flights both ways, very cold air conditioning (which a flight attendant did adjust after I asked), sound didn't really come through headphones - very scratchy"
Cons: "Boarding area was changed without any notification so I was waiting in the wrong are the entire time till my name was called on intercom."
Pros: "The crew was nice. They did a very good job under the circumstance."
Cons: "The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything."
Cons: "Delayed flight ruined it."
Pros: "Missed it"
Cons: "Give back money"
Pros: "Friendly crew. Landed early."
Pros: "Seat was comfortable"
Cons: "The temperature, it was kind of hot."
Cons: "Safe and happy travel!"
Pros: "Good communication about weather and delay"
Cons: "No delay. Consider dropping the $75 standby fee."
Pros: "Not much I liked"
Cons: "The crew were the worst Delta crew I’ve ever had. Sat 1st class and waited 1 hour from sitting in my seat untill I was offered a beverage. Asked for a snack and was told to wait until the basket was brought around, 20 minutes later. Asked for coffee, it was terrible and served with attitude."
Pros: "Awesome Customer Service"
Pros: "small and uncomfortable"
Cons: "respectful size seat"
Pros: "On time this time"
Cons: "No video screen"
Cons: "The comfort seats are not that comfortable"
Pros: "Good customer service in person"
Pros: "chwcking in was very easy."
Cons: "No in board beverages. On flight from RDU to PHL beverages were served."
Cons: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Pros: "Not like"
Cons: "I have Sky Team Elite Plus Platinum but not fare anything!"
Pros: "Ease of check in and friendly people"
Pros: "Did not wait for luggage."
Cons: "Food was marginal. Equipment had low ceiling under carry on shelf. No entertainment."
Pros: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Cons: "They cancelled my ticket and did not inform me. Horrible exlefywith JustFly.com Beware of this organization"
Pros: "The exit row seat on this leg out of PHL to SLC did recline! No need for Delta Comfort+ unless you want to get off of the plane ... faster."
Cons: "For some reason, the pilot couldn't figure out how to adjust the cabin temperature for the first hour or so. This made the flight (and I was sitting in an exit row seat, right by the door which is usually cooler) uncomfortably hot and muggy. Food? No food. Thank goodness for Delta Lounge (even if it was the one in PHL). Just snacks make this a poor option for many. I don't know what is up, but the USB charger on the two monitors didn't work and neither did the outlet between the seats. And I have two different sets of cables "just in case" and they're the 3-in-1 so I can try to charge multiple devices (Apple, Android and Samsung) but nothing worked."
Pros: "Staff personalities"
Cons: "Waited extra 20 mins after door closed to-complete loading luggage"
Pros: "There was one helpful lady"
Cons: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"
Pros: "The staff"
Pros: "Uneventful flight - boarding was great and there were no hassles."
Cons: "No food. No onboard entertainment."
Pros: "The flight itself was fine."
Cons: "The flight was delayed and it set off a slew of connection problems."
Pros: "Flight attendants were really kind"
Cons: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Pros: "Got upgraded to 1st / Business class."
Cons: "Due to weather the power outage in ATL, the flight out of PHL was delayed by about 30 minutes. No movies. No meals."
Pros: "great staff . clean. current movies"
Pros: "I liked the fact that I was able to watch a movie on my phone."
Cons: "The flight was very rough at times."
Pros: "Crew was very attentive and curtious. Boarding was a bit more chaotic than usual and the gate agent made no announcement about boarding procedure, which certainly contributed to the scrum resulting. I arrived from the Skyclub several minutes prior to boarding time and was unable to find a path through to the Priority Boarding Lane. As boarding began she had to redirect at least seventy-five percent of those in front of me as they were not in First Class. Had she made one or more clear announcements about boarding procedure I rather doubt such a misunderstanding would have occurred with so many."
Cons: "For the third Delta flight in a row (all First Class) the crew did not make any effort to keep economy class cuctomers form storing bags in the First Class overhead or using the only First Class laveratory during flight. This flight I was unable to utilize the laveratory even once due to this excessive and continuous useage. Trying to do my bit to reduce our carbon footprint, yet I am sorely tempted to return to charter service when disrespect of the airlines own basic service class rules gets piled on top of TSA hassles."
Pros: "I had a window seat"
Cons: "bumpy flight"
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Pros: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."
Pros: "one i got to gate i could relax"
Cons: "scary making connection from AA flight arriving int'l terminal"
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Pros: "All crew was great"
Cons: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."
Pros: "Arrived on time crew worked had"
Cons: "my seat was BAD , no recline- right by bathroom one of which was out of order."
Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Cons: "On time"
Pros: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Pros: "Airplane was good, boarding was fast."
Cons: "The original flight was canceled and a new one substituted - basically they wanted to fly a smaller aircraft (via a different regional carrier) so the flight number changed. PHL did not have the new flight info displayed at the Departures board or on the screen at the gate. Caused a little anxiety."
Cons: "Cramped, uncomfortable tin can of an airplane. Barely tolerable for even an hour’s flight."
Cons: "Delta Flight #1661 I paid for 1st class. My first flight was late so I arrived at the gate after boarding began. When the gate attendant scanned my ticket another printed. When he handed me the ticket my seat had changed to seat 25E. I told the attendant that I had paid for first class. He asked me to step aside while he contacted his supervisor, Joe. Then I had to wait until ENTIRE flight had boarded which defeated part of the reason I paid for the upgrade. This was on top of the fact I was so thirsty because 1st flight didn't have drink service and because it was late I had to book it to the connection arriving sweaty, hot and needing to use the bathroom. I was told they had given my seat away to someone as a free upgrade. Joe offered me a $100 voucher to take other seat which was less than I paid for 1st class, plus the seat was a middle seat in the rear of the plane. When I told him as much, he tried to manipulate me by telling me that they would have to kick someone out of my seat. When I declined the downgrade, they made me stand by while they kicked someone out of my seat which was embarrassing and humiliating. Then, when they handed me a new boarding pass, it was not the seat I had paid for and selected, instead it was in the first row, which I’ve always hated because there is no under seat storage and I cannot keep my backpack with me. When I pay for first class, it is primarily so that I can board first and so that I have extra room to work (which I need access to my bag to do). While I was trying to take out the minimum of the things I needed from my bag and figure out how to manage without it, 3 times a flight attendant told me they had to take my bag (since I was the last person to board they tried to prevent me from using the bathroom and they were anxious to leave early). I tried to explain that Delta had prevented me from boarding earlier and that they gave away the seat I paid for which was NOT the first row."
Pros: "Service was great. Seating was OK. It was a brand new vehicle, so the (climate/air handling) was great."
Cons: "Boarding was not well organized."
Pros: "I liked that I didn't have to pay for a carry on and the blanket they gave me in flight to stay warm it was a great flight."
Cons: "Only dislike was that the flight was ending other than that no problems"
Pros: "Flight left on time despite the problems"
Cons: "We waited for one hour to be able to board. The system crashed so we were very lucky to arrive very early to the airport"
Pros: "I thought we were going to die. There was tremendous turbulence. Crew did not advise if this was to be expected and if they are worried etc"
Cons: "Better communication other than out on your seat belts. My seat was fixed and I could not move it back either"
Cons: "Well just some more variety of foods I guess"
Pros: "The crew was attentive, helpful and friendly"
Cons: "No space between my seat and the front when the person was reclined. Food (Vegetarian meal) was bland"
Cons: "The breakfast- scrambled eggs and little hotdogs. Relatively tasteless."
Pros: "Timing of the flights was great!"
Cons: "Entertainment!! No individual TV, no Wifi, no outlet to charge our phones. The common TV (for every 4 rows) played something for 4hrs. And then nothing for the 4 hours left! Was bored to death!"
Pros: "The crew was very attentive to customer needs"
Cons: "They should have entertainment for a long trip."
Cons: "Too cold in plane - no blankets!"
Cons: "My husband received military order and we try to cancel our flight, but was impossible. We just lost 4 tickets"
Pros: "Crew lied , very unprofessional . Indecent happened. Air hostess was pushing the trolley and , it come and hot my , nee. It was so painful and I was screaming. Air hostess looking at me and was very upset that Im screaming in the flight ... Air hostess was sleeping and pushing the trolley"
Cons: "TRAINING , TRAINING , TRAINING .. That is what COPA needs. Also , when I said I want too X-ray my knee, whole staff get together and lied , and cheated , and downloaded me to a weal chair lady... Very un-professional .DONT FLY with this people , Even IF you get a FREE ticket ."
Cons: "the connecting flight was missed due to the 30 minute lay over, plane was late landing and we were stuck in the back of the plane. Once we found the service desk the woman was really rude and uncaring and then charged us $300 to rebook us on a flight leaving 5 hours later. They lost my luggage."
Cons: "Entertainment options like a Movie"
Pros: "The flight was scheduled to depart at 9:26 and I got to the gate before 9 and they were on last call, which was surprising."
Cons: "The sandwiches could have been better"
Cons: "Entertainment options"
Pros: "Boarding was in Spanish - thankfully I recognized the number of our boarding group. Everything was average - what you’d expect on a normal flight. But for breakfast, one of the options was eggs. I expected something barely edible, but it was actually really tasty!"
Cons: "That boarding was all in Spsnish"
Pros: "I liked the Boarding and the friendly service, entertainement was good."
Cons: "Seats not comfortable, did not liked the food."
Pros: "Outstanding customer service; complimentary food AND alcoholic beverages; on-time flights; great value!"
Cons: "Cabin temperature could hsve been cooler."
Pros: "Like comfort"
Cons: "Better Entertainment"
Pros: "Good food and friendly flight attendants."
Cons: "Entertainment system really needs improving and brought up to todays standards. Other than small flights with nothing, they are the most behind, pitiful attempt of an "entertainment system" I've seen."
Pros: "Nothing special"
Cons: "Crowded lounge in Panama with no fooe."
Pros: "The welcoming and attentive service"
Pros: "No entertainment at all"
Pros: "I really liked being genuinely greeted at the entrance of the cabin and when the crew treated me like they already knew me and made me feel welcome aboard."
Cons: "The food. A beef sandwich. almost plain."
Pros: "People are very friendly"
Cons: "The food is not very good at all, especially for breakfast and snacks. Also, the seats and entertainment are on the older side, therefore not very comfortable (but not uncomfortable) and not easy to watch/enjoy."
Pros: "Overall the service was very smooth, enjoyable flight"
Cons: "The space for waiting for boarding at Panama airport is tight but i believe they are in the process of building a new terminal"
Pros: "bags arrived on time snacks served"
Cons: "I chose the seats 8 months before this flight and I supposed to be assigned 8F and 8E. However, I don"t know why the airline assigned me the last seats in the airplane in this time. That day the aircraft experienced turbulence and I felt bad at the back. I did not like they decided to change my seats without asking me."
Pros: "The flight was safe and comfortable."
Cons: "Neither flight had individual TV screens, and a vegetarian option was not available by default-as it had been on the flight there."
Pros: "They gave me a blanket"
Cons: "7 hours flight without individual TV."
Cons: "You really couldnt do a lot of stuff on the plane. The seats couldn't be put back, your hand bags had to be on the floor."
Cons: "Their flights are extremely overbooked. If you book through one of these websites you more than likely will have to spend an extra day. From 3 flights they had that day all 3 were overbooked by atleastv. 5 people. Extremely shitty v"
Pros: "I arrived just in time to check in for my flight & was moved right ahead of the line. The ticketing agent changed my seating to a more comfortable arrangement after I told him how exhausted I was. Overall, good service."
Cons: "I only had one hiccup w/a rather bizarrely unpleasant flight attendant that wanted very badly to make me change my seat. Otherwise, the rest of the crew was lovely!"
Cons: "Flying Exonomy on such a long flight"
Cons: "There should be more entertainment"
Pros: "Very nice aircraft, on time take off and landing"
Cons: "Check in could be faster."
Pros: "Crew was nice and free drinks/food."
Pros: "Everyone was extremely kind and helpful!"
Cons: "Breakfast from SJO- PTY"
Pros: "The boarding process was efficient. The food was warm."
Cons: "-I didn't received a web check access email. -my bag is currently missing, I was frustrated because I wait a long time (over 1 hour) to get a claim form completed."
Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."
Pros: "I liked absolutly nothing!"
Cons: "I was not even allowed to board the flight because of not having my yellow fever vaccine document. The reps were rude to me, and were not the least bit helpful. I left the Galapagos a day earlier than scheduled to make this flight. I wish I had never booked this flight, it does not seem like I will even be reimbursed for it. I asked them to give me a document or anything as proof that I was denied on flight because my credit card company requested it, but they rudely refused."
Pros: "So much turbulence! Plus the flight attendant wasn't very friendly."
Pros: "It was a good trip.. Thanks!!"
Cons: "Boarding is not as organized as it should be. All groups are not called so order is lost. Not enough agents attending this process. On-board entertainment system is not very good. The food is poor as well."
Pros: "Crew was nice"
Cons: "Tv didnt work . I was seated in the back aisle, no working Tv/ movies, seats did not recline. It was freezing cold and no blankets were provided."
Pros: "Gostei do atendimento da tripulação a bordo da aeronave"
Cons: "A atendente trocou os nomes das malas embarcadas"
Pros: "The movie was good and the seat is comfortable"
Pros: "The speed at which everything was handled."
Cons: "It was great"
Pros: "Nothing really"
Cons: "WiFi on both ways was not working"
Cons: "Hard to say...it seemed good. I would have liked complementary baggage check"
Pros: "My seat"
Cons: "Equipment delay"
Pros: "On time"
Cons: "During boarding female staff disengaged, not calling passengers to her podium to take boarding pass. She made boarding much slower"
Cons: "If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen"
Pros: "Smooth ride"
Pros: "Easy in easy out"
Cons: "Lack of entertainment"
Cons: "Delays sucked."
Pros: "Highly skilled pilot."
Pros: "Entertainment availability for free"
Cons: "Chargers so we could watch free movies or screens to watch movies on instead of our own device"
Pros: "Orderly boarding and on time."
Cons: "Nothing, all was great."
Cons: "Beat up baggage"
Pros: "Things went very smoothly."
Cons: "Long layover"
Cons: "Nothing. It was cancelled with little to none explanation"
Cons: "Outdated airplanes"
Pros: "Arrived on time."
Cons: "Seat space is bad. Food is all for a fee."
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Cons: "No food, no entertainment, no room for luggage, no good."
Pros: "There was an extra seat and they allowed me to move there. Superb entertainment!!"
Cons: "They guy behind me kept kicking my chair"
Cons: "They broke a wheel on my luggage."
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Pros: "Took off and arrived on time."
Pros: "All is well."
Cons: "No worthwhile complaints."
Pros: "It was just great"
Cons: "Wifi was not working in the airplane unfortunately. You could connect to it but it was not working at all for anybody '"
Cons: "Trtvr Rrrrrcffrrcr rr crfrr"
Pros: "Clean equipment and good food"
Pros: "Good food & movies."
Cons: "No priority boarding for people with babies and toddlers"
Pros: "The Spanish staff were nice."
Cons: "Air plain was old."
Pros: "Everything was fine except..."
Cons: "Kosher meals were so so."
Cons: "The video screens weren't very good. You had to tap screen multiple times to select a choice."
Pros: "There were charging outlets. Bravo!"
Cons: "They lost my baggage"
Cons: "Waiting on the tarmac to move to the gate for 30 minutes. NEVER AGAIN, I AM THROUGH!!!!"
Pros: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Cons: "Very tight/small & crowded waiting area."
Pros: "On time"
Pros: "Engaged with customers no matter the seat preference"
Cons: "Boarding system not good !"
Cons: "Always delayed"
Cons: "last minute seat change to front of eco cabin (no foot room or small bag allowed)"
Pros: "It got me on the way"
Cons: "An outlet and letting me get into Canada"
Cons: "The plane was extremely full. No chance of social distancing."
Pros: "The text messages from United"
Pros: "First flight I’ve been on where United airlines has adequate leg room for a tall person. A newish airbus plane. I’ve been avoiding United for a number of years cause their planes tend to be very uncomfortable for taller passengers. This is the seat spacing that all airlines should have."
Pros: "Empty plane personal seating everyone"
Cons: "Delay for 3 hours"
Pros: "Minimal turbulence"
Pros: "Friendly staff and efficiency"
Cons: "None that I can think of"
Pros: "That I could take a traditional sized carry on and personal bag onto the flight for no additional charge. Flight crews very nice. Also complimentary beverage included. So nice to not get nickel and dimes to death."
Cons: "Happy to get free WiFi but couldn’t get it to work. Also, a GF snack like nuts that don’t contain wheat would be nice"
Pros: "Crew was great, and boarding was a breeze."
Cons: "For the price, there should be better food, and a bit more breathing room."
Pros: "I'm glad the problem was found prior to us leaving the airport."
Cons: "Having to wait almost 2 hours, missing my connecting flight.. causing undue stress prior to vacationing -OVERCROWDED!!! had to sit in a center seat squashed for 3 hours."
Pros: "Everything was on time and it was a good flight"
Cons: "Flight was uncomfortable. Airline lost my luggage and were very rude when i only asked questions as to what could have happened! Never flying with United again. I still don't have my luggage."
Cons: "4 hrs late departure - missed my appointment"
Pros: "My father passed away earlier that day and I needed a ticket quickly to fly home. At the airport I was a mess and the airline counter attendant was so amazing helping me ( I had never flown United and had no idea about their luggage policies ect..). She quickly pulled me aside.. helped me with checking in and did her best to fine me another seat thatvwas better than the one I had already chosen.Also, she gave me a hug and her condolences. Flying with an airline that has heart helped me so much during one of the most difficult times of my life. I will absolutely fly with them again."
Cons: "No complaints ... but I paid for a movie to take my mind off of my father's passing during the flight and there was a short in my monitor for our whole row. It kept cutting in and out and "searching for signal", I only was able to see 1/4 of the movie I paid for with all the interruptions in signal."
Pros: "Well organized."
Pros: "I wasn't so cramped this trrip"
Cons: "Took forever to land freaked me out a lil bit"
Cons: "United was unorganized and they acted as if these cancellations were no big deal. Those two days that we missed could have been spent at work. Now I have wasted PTO time that I can't get back and wasted money at our resort that I wasn't able to get back. One of the agents at Bradley International Airport Sammy put her hands on my friend and screamed in her face USING FOUL LANGUAGE with a line full of people and their children waiting to check in. It was unprofessional and uncalled for. We did get police and management involved. The overall experience was terrible."
Cons: "Uncomfortably warm!!"
Pros: "It had movie screens quite old but better than none"
Pros: "Clean aircraft, swift flight"
Cons: "Seat was changed to last row/middle seat (not what initially booked or confirmed with online check-in). Before takeoff, attendant moved all passengers in back row to alternate seats. Which meant that I was no longer traveling with my colleague. Unfortunately, that made our intended meeting time impossible."
Pros: "Stewardess was nice"
Cons: "Delayed, then when we got here no lanes to land. Seats are way to small for normal sized people."
Cons: "Just give free wi fi already"
Cons: "I didn't realize how you can no longer be accommodated without being charged for everything."
Pros: "service on time"
Cons: "snacks very little amounr"
Pros: "I fly weekly, but try never to book United because there are always issues with my support animal. Without fail, regardless of the city, the agents at check-in do not know what to do. Each time I'm met with annoyance at having to check me in, and I usually end up calling either the disabilities desk and handing the agent my phone, or asking for the CRO. I have to leave an extra 45 minutes to accommodate flying United every time -- ridiculous. This time I also got a load of unprofessional gate agents cooing and awwing at my my support animal, and trying to pet him. When this happens I always simply state, "please don't" and this was key with rudeness as well. United please provide us with more professional and adequately trained staff at the airports. Once we're on the planes it's fine. But you seem to have VERY low hiring standards for airport staff"
Pros: "From check-in to touchdown, my travel over this Christmas was awesome! Flights were on time, security ran smoothly, and I would use Kayak again for sure."
Pros: "All good, no complaints!"
Pros: "Everything went smoothe!"
Cons: "Not 1 thing."
Cons: "The tv kept shutting on and off"
Pros: "The crew was nice and great with the three very young kids sitting in front of me. Left and landed on time!"
Cons: "Very cramped seating. The on flight entertainment kept searching for a satillite signal, only ever staying on for 30 seconds before searching for the next 3 minutes."
Pros: "Seats are comfy"
Cons: "Food service sucks"
Pros: "Didn't like that we have to pay for everything like food & tv"
Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."
Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."
Cons: "Flight was delayed, missed connection, chose to go to Minneapolis and was booked on a flight that I didn't have time to get to the terminal, so was rebooked a 3rd time, missed my shuttle, have no idea where my luggage is"
Cons: "First leg delayed on Tarmac for over an hour so I missed my connection. Then united rebooked me for the next day but gave me no voucher or money towards a hotel so I had to get one myself since it was all night in the Houston airport.mthem the rebooked flight had mechanical problems we had to change airplanes, and gates/terminals and were delayed another 2.5 hours. It was terrible."
Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Pros: "Getting off the plane"
Cons: "Very delayed flight No updates for departure, empty desk until it was time to depart, for why we sat on the runway for so long, no update on landing time or that we were starting descent"
Pros: "Good service"
Cons: "Where do I start. Let's start with booking and the lack of knowledge, inability to listen and respond in an appropriate manner, and the fact that after I asked to speak to a manager due to the previous issues with the agent, and after being transferred all I needed was some understanding and support due to a family emergency and instead I get a short rude push back and then hung up on by the manager after I expressed my struggle and desperation for help. The lack of empathy and just the overall experience was beyond horrible, and if it wasn't for the desperate situation I was in I would have never used your services."
Pros: "On time bags made connection"
Pros: "It was a light flight, so I could have my carry-on with me even though I was in group 5. The breakfast -- berry pecan French toast -- was surprisingly tasty and satisfying (if not very attractively presented)."
Cons: "Too bad I had to pay so much for the exit row seat. I'm tall and it's needed for standard comfort (as opposed to extra comfort). Oh well. Gotta squeeze those dollars out of the passengers every way they can."
Pros: "Got me safely to my destination. Other passengers were friendly and helpful. Sf and Vic airports nice. flight attendants passably pleasant. No food that I was aware of. Entertainment at least there was a wifi option since there were no screens."
Cons: "Check in agents all might as well have been robots, but with bad attitude. Even at the star alliance gold checkin desk the agent was clearly unhappy/furious (seem to be ongoing issues with the system/ machine frustrating him) and was consistently abrupt and cold though our interaction. He did help by lifting bags onto weigh and to press buttons to get the tickets issued, but I would have a much better experience of United if he has shown any sign of warmth or even smiled. I was struggling with a baby in a carrier, and several suitcase, and he didn't show any sign of humanity. The guy who labeled our bags was a bit nicer. The team overal though just barked instructions at the customers, never looked them in the eyes, and seemed to all hate their jobs. We got our boarding passes issues successfully, yes, but I felt on pins and needles like I had to be very careful not to offend anyone.... Which I don't think is what you want your passengers to feel at the start of a flight."
Cons: "My first time flying through United and I am dissapointed my flight was delayed over 6 hours and we get no refund for that? Really United? Aren't you suppose to be a top airline for a reason. Never again"
Pros: "Friendly service, nice and comfortable."
Cons: "The seat cushions were in terrible condition!!!"
Pros: "Departures and arrivals were on time. Boarding was efficient. Baggage arrived in claim area quickly. No stress or hassle."
Pros: "Not to crowded"
Airlines flying from Pennsylvania to Jamaica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Jamaica
Masks required on board, masks provided on flights from Pennsylvania to Jamaica
Social distancing seating
Middle seats unavailable to book on flights from Pennsylvania to Jamaica
Testing for antibodies, testing for symptoms for flights from Pennsylvania to Jamaica
Waiving of change fees. Search flexible flights from Pennsylvania to Jamaica