Friendly and helpful staff
No WiFi or outlets on aircraft
Seats were comfortable, bathrooms were good.
Food was not good. No vegetable choice unless you had prearranged. Breakfast was just ok.
Entertainment options were of great variety and easy to use
I got there on time
Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all
The sold out flight to air New Zealand. Had to purchase bags again even though already purchased.
My mother has health issues. She is diabetic, and asked for Juice. Air hostess told her they don't have the permission to serve anything for certain period of time. They did not give her Juice, and she was not feeling well. I'll not choose this airline again. Food was ok too
The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good.
Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight...
Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well.
Flight was packed
Great staff and food
Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi.
|Flights Arrive in||Dallas/Ft Worth & other airports|
|Flights Depart from||Perth|
|Airlines||Air New Zealand, Cathay Pacific|
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