Find Deals on Flights from Philadelphia to Austin Bergstrom (PHL - AUS)

The crew was very nice

They have taken all the padding out of the seats to squeeze as many rows in as possible, they're very uncomfortable even for just our short 3 hour flight. The tray tables are 1/2 size - you can't even rest a laptop on it without it falling off No entertainment options on flight Nickel & dime you for everything - $30/each per carry-on, $2 for a drink, etc.

Had to pay $40 for carry on bag. Couldn't Reseve a seat, also had to pay extra to reserve a seat with my son, although we already had paid and booked the flight. Completly bare-boned. Strangest flight I have ever been on and will Never fly Frontier again.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Sat right in the middle of bachlor and bachlorette parties screaming the whole time. Flight attendents were just annoyed the whole time

Frontier does not allow use of TSA Pre Seats are hard and uncomfortable Baggage payment policy on the web site is misleading

Nothing

Penny pitching through out, extra fees for everything but using the restroom, which I wouldn't put past them. They charge extra for seats, bags, and a soda or coffee while flying. Attendant wouldn't take my trash, all in all completely unacceptable.

This airline charges for everything. Bags, seat assignments, beverages. They may claim inexpensive flights but all the extra charges add up.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Paid top dollar for crappy service. Won't fly delta again