Find Cheap Flights from Philadelphia to Austin Bergstrom (PHL - AUS)

The crew was very nice

They have taken all the padding out of the seats to squeeze as many rows in as possible, they're very uncomfortable even for just our short 3 hour flight. The tray tables are 1/2 size - you can't even rest a laptop on it without it falling off No entertainment options on flight Nickel & dime you for everything - $30/each per carry-on, $2 for a drink, etc.

Had to pay $40 for carry on bag. Couldn't Reseve a seat, also had to pay extra to reserve a seat with my son, although we already had paid and booked the flight. Completly bare-boned. Strangest flight I have ever been on and will Never fly Frontier again.

Love these Non-stop to Austin even though they are always full. Thanks for this luxury of non having to transfer in Dallas.

The down side is that these planes are smaller so we didn't have any entertainment and therefore no place to charge digital devices. There is however, wifi to purchase.

the flight was 4 hours late. we were constantly shuffled to different gates. the internet on the flight didn't work.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Sat right in the middle of bachlor and bachlorette parties screaming the whole time. Flight attendents were just annoyed the whole time

Frontier does not allow use of TSA Pre Seats are hard and uncomfortable Baggage payment policy on the web site is misleading

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

I liked the 2 x 2 seating arrangement. Leg room was adequate.

Flight was cancelled

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.