Find Deals on Flights from Philadelphia to Cleveland Hopkins Intl (PHL - CLE)

The flight was cancelled at 7:30pm for an 8:20 take off. To begin to say how unprofessional and rude the entire ticket counter staff and GM were would take me all day! The level of concern was non existent in wanting to help the passengers get to there destination. Trying to rebook people on a flight 2 days later to me does not constitute making qualifying arrangements. We were given expired dinner vouchers (listed dinner time from 5-8) at 9:15pm to go eat in the airport.... Well I'm not sure if people are aware but when you don't have a flight you are not allowed into the concourse. I also had to repeatedly say that I live 20 minutes away and I do not need a hotel. I didn't have anyone to pick me up and when I asked for a voucher for a cab ride they said they were not offering it even though it's listed on the paper they had given us they offered hotel, food and ground transportation vouchers. At that point I could not deal with the ticket counter any longer. I had to call every place I booked and try and get a refund since my vacation was obviously not happening. Then I called the website listed number for frontier and had to argue with them over what was being done. This whole situation took everyone 3 hours to deal with. I can honestly say there were many irritated customer by this point. Even the few that "understood" we're not so understanding by this point. My flight and baggage were refunded. And a $200 future ticket was issued. But that does not excuse the fact that my vacation was ruined and cancelled bc of frontier. I also lost money on this entire ordeal bc the flight I was coming back on was a different airline. I'm still waiting on a return call from someone at frontier airlines since Wednesday 5/25/2016.

The crew was wonderful and very helpful and cheerful. Flight was super fast and we arrived early.

Seats and floor were covered in crumbs and fairly dirty. In my row it was Cheerios but in other rows there were crumbs and trash too.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

No delay. price is good

on-line web page is NOT user friendly. Luggage charged for carriy on

Flights are consistently delayed

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Delayed- notice came via email late after already on the plane (email/text).

Text/email notice of delayed flight came one hour aftr original boarding time

Great experience very professional and the price was excellent. Will definitely fly with frontier again.

No complaints.

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

Absolutely no leg room. Much less than most major airlines.