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Plane was ok.

Spirit airlines nickels and dimes you for everything . They sell you a ticket at a low price but then you have to pay extra for a seat. They charge you for carry ons.... They are skeezy. For some reason though I like them better than the American Airlines however because at least their planes are less than 40 years old.

My flight left early I was at the airport 1 hour before the time. When I got there my seat was taken. Also I had to pay 90 to get on the next flight which I belive is not fair. Worst travel agency!.

Great flight!

last minute seat change to front of eco cabin (no foot room or small bag allowed)

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Quick boarding and great staff

Very uncomfortable seats and way too hot on the plane

Flight was delayed again. 2nd time this week!

Flight was smooth - crew was very nice

For a taller person you are packed into seats that are pretty small with almost zero recline - back and shoulders were very sore by the time we arrived

That it got me there safe

Absolutely nothing

Horrible experience why??????? Because I got changed for checking in and my carry on bag on top of that charged me $7 for a soda rip off would never travel threw spirit ever would not recommend it to Noone

Clean, no frills,

$50.00 to check one bag???

Boarding was held up for two hours because the co-pilot was taken for a flight to Seattle. This delay caused me to miss my connection flight in Dallas

This plane had wide seats.

We left an hour late. No food was offered beyond a biscotti with my coffee. No entertainment of any kind was available. Why is this the only infustry that can overcharge you and treat customers so badly? I used to love air travel, the food, the entertainment. Now, after being mistreated by TSA agents, you get to sit through delays, fly hungry, and see and hear nothing. It is sad.

Flight crew was awesome and hilarious, pilots were great, ticket was cheap, flights were mostly on time

How much carry ons costed and that the seats were uncomfortable and getting the cheaper cost for carry ons on the website was confusing

The crew was friendly

1st - All of the individual "nickle and dime" charges... from over charging for bags (including carry ons), to printing up boarding pass fees, to paying for any seat (yes, I said in order to pick your seat...not just 1st class... which is also a joke.... but ANY seat at all will cost you). 2nd - The seats on the plane have little to NO padding and don't recline...but for some reason, the flight attendants still ask you to put tray tables up and bring your seats to a full upright position when you're about to land. This would be comical IF you your back wasn't hurting. 3rd - ALL Snacks cost you as well...not even WATER if free.... but if you're smart you can maybe get a cup of ice for free.... 4th- The tray table on the newer planes are no biger than an Ipad mini...but who cares... you're not getting food or drink anyway.. This airline is great IF 1. You have a very short flight 2. Nothing but a backpack (small one) 3. Day trip But then again.... you could probably fly southwest instead.... Good luck!!

kayak customer service over the phone.

flight smelled like the bathroom and overcrowded and extremely hot. my luggage on the flight arrived filthy. it was not a pleasant experience.

It was constantly delayed and the airline was poorly treating its passengers in helping them get to their final destination. I was originally supposed to get into my final destination at 6pm, but I didn't get in until after 10pm central time due to those delays.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible