PHL - LON

$179 Find Cheap Flights from Philadelphia to London

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Philadelphia to London departing on 7/14. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to London

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Philadelphia to London.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Philadelphia to London.
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Flights Deals

Cheap Flights from Philadelphia to London (PHL-LON)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Philadelphia to London that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Philadelphia to London

Tue, Aug 26 - Tue, Sep 2
Aer Lingus Logo
8:30 pm - 11:10 amPHL-LHR
9h 40m1 stop
Aer Lingus Logo
12:00 pm - 7:00 pmLHR-PHL
12h 00m1 stop
$476Aer Lingus
Find Deal
Tue, Nov 11 - Tue, Nov 18
 Logo
5:30 pm - 9:45 amPHL-LTN
11h 15m1 stop
 Logo
9:00 am - 4:00 pmLTN-PHL
12h 00m1 stop
Wed, Aug 20 - Tue, Aug 26
British Airways Logo
7:40 pm - 7:55 amPHL-LHR
7h 15mnonstop
British Airways Logo
8:00 am - 2:05 pmLHR-PHL
11h 05m1 stop
$500British Airways
Find Deal
Wed, Aug 20 - Tue, Aug 26
British Airways Logo
3:55 pm - 7:20 amPHL-LHR
10h 25m1 stop
British Airways Logo
8:00 am - 2:05 pmLHR-PHL
11h 05m1 stop
$502British Airways
Find Deal
Sun, Aug 3 - Tue, Aug 12
Finnair Logo
7:55 pm - 8:05 amPHL-LHR
7h 10mnonstop
Finnair Logo
12:30 pm - 3:35 pmLHR-PHL
8h 05mnonstop
$513Finnair
Find Deal
Sun, Aug 3 - Tue, Aug 12
Finnair Logo
10:25 pm - 10:30 amPHL-LHR
7h 05mnonstop
Finnair Logo
12:30 pm - 3:35 pmLHR-PHL
8h 05mnonstop
$519Finnair
Find Deal
Sat, Aug 16 - Thu, Aug 28
Iberia Logo
9:15 pm - 7:20 amPHL-LHR
29h 05m1 stop
Iberia Logo
12:30 pm - 3:35 pmLHR-PHL
8h 05mnonstop
$535Iberia
Find Deal
Mon, Sep 1 - Wed, Sep 10
Iberia Logo
7:50 pm - 8:05 amPHL-LHR
7h 15mnonstop
Iberia Logo
10:05 am - 1:05 pmLHR-PHL
8h 00mnonstop
$580Iberia
Find Deal
Tue, Jul 15 - Fri, Aug 15
American Airlines Logo
10:25 pm - 10:30 amPHL-LHR
7h 05mnonstop
American Airlines Logo
9:05 am - 4:45 pmLHR-PHL
12h 40m1 stop
$586American Airlines
Find Deal
Tue, Jul 15 - Fri, Aug 15
American Airlines Logo
5:30 pm - 9:05 amPHL-LHR
10h 35m1 stop
American Airlines Logo
9:05 am - 4:45 pmLHR-PHL
12h 40m1 stop
$590American Airlines
Find Deal
Expert advice

Expert advice for your flight from Philadelphia to London

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
British Airways

BA's Premium Economy offers more legroom and priority boarding for long-haul comfort.


BA's Executive Club loyalty program offers Avios points for flights and partner services.

Iberia

Iberia's Business Class offers all-aisle access and private suites on A350-900 aircraft.


Enjoy Spanish cuisine with two meals on Iberia's long-haul flights, including breakfast and dinner.

Read more about Iberiaby Marisa Garcia
American Airlines

American Airlines offers Main Cabin Extra with early boarding and complimentary drinks for long flights.


Access Flagship Lounges at PHL and LHR for premium services and upgraded amenities.

Airports
PHL

PHL offers public transportation via SEPTA trains to Center City, taking about 30 minutes. It's a cost-effective option compared to taxis or rideshares.

Read more about PHLby Harriet Baskas
LHR

For a quick trip to central London, the Heathrow Express takes 15 minutes to Paddington Station but is pricey. Consider the Elizabeth Line for a cheaper option.

Read more about LHRby Duncan Madden
Our travel experts
Duncan Madden

Duncan Madden

Expert on British Airways and LHR

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines and PHL

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Useful Info

KAYAK's insights & trends for Philadelphia to London flights

Get data-powered insights and trends into flights from Philadelphia to London to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to London
Find cheap flights to London

Planning a trip from Philadelphia to London? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

What is the cheapest Philadelphia to London flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from Philadelphia to London.

Our data shows that the cheapest route for a return flight from Philadelphia to London cost $579 and was between Philadelphia (PHL) and London Heathrow Airport (LHR). On average, the best prices are found if you fly this route. The average price for a return flight for this route is $579.

What’s the cheapest day of the week to fly from Philadelphia to London?

The average price of all round-trip flights from Philadelphia to London clicked on KAYAK for each day over the last 12 months.

For Philadelphia to London, Wednesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from London back to Philadelphia, the best deals are generally found on Tuesday, with Friday being the most expensive.

What is the cheapest month to fly from Philadelphia to London?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Philadelphia to London, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Philadelphia to London is February, where tickets cost $664 (return) on average. On the other hand, the most expensive months are June and July, where the average cost of round-trip tickets is $1,151 and $987 respectively.

Can I save money by flying with a layover from Philadelphia to London?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 2 stops layover the cheapest option at $2,937 on average.

How far in advance should I book a flight from Philadelphia to London?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Philadelphia to London, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Philadelphia to London, you should book around 4 weeks before departure. For the absolute cheapest price, our data suggests you should book 18 weeks before departure.

 AI-powered savings tips

KAYAK's tips to save more on a Philadelphia to London flight

When planning a trip from Philadelphia to London, there are several ways to potentially save money on your flight. The cheapest day of the week to fly is generally Tuesday, and the cheapest month to fly is typically February.

Booking Advance: Book your flight at least 142 days in advance for the best rates.

Airline Choice: JetBlue generally offers the cheapest flights for this route.

Direct or Layover: It's cheaper to fly with one layover than direct.

Airport Selection: Flying into London Heathrow (LHR) from Philadelphia (PHL) is typically the cheapest route.

This feature is powered by ChatGPT: an OpenAI-developed artificial intelligence model trained with KAYAK proprietary data and third-party data not verified by KAYAK. 


Good to know

Low seasonFebruary
High seasonAugust
Cheapest flight$179
Best time to beat the crowds with an average 19% drop in price.
Most popular time to fly and prices are also 5% lower on average.
Flight from Philadelphia to London Gatwick Airport

When to book flights from Philadelphia to London

Are your dates flexible? Find out the best times to travel from Philadelphia to London based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from Philadelphia to London: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew the route from Philadelphia to London 
LisaFlew with British AirwaysPHL-LHRMay 2025
Make sure you have enough time in London if you have a transfer flight. I would recommend at least 2 hours.
RadicalFlew with American AirlinesPHL-LHRMay 2025
Don’t put everything in your gate check bags. Make sure you have clothes in your carry on
Verified travelerFlew with British AirwaysPHL-LHROct 2024
Eat well before boarding if you’re a picky eater.
GlennFlew with British AirwaysPHL-LHRJun 2024
British airways could have many delays, ensure there's enough time for the layover

FAQs for booking flights from Philadelphia to London

  • Is it possible to fly from Philadelphia International Airport (PHL) to London non-stop?

    You can find non-stop flights from PHL to London Heathrow Airport (LHR). Multiple airlines offer flights with one and two stops, including American Airlines, British Airways, United Airlines, and Delta Air Lines, with common layovers in New Jersey, Miami, and Washington DC.

  • Are there currency exchange offices at London Heathrow Airport (LHR)?

    Yes, there are a few currency exchange desks at LHR terminals, making it not only safer but convenient as you move around with money. At London Heathrow, you have the choice of ordering the currency online then collecting it as you pass through the airport, or getting currency conversion on the spot. You will find that the conversion prices are different for these two options.

  • Does London Heathrow Airport (LHR) offer any facilities for families?

    Heathrow Airport has several amenities suitable for groups of people traveling with children, including complimentary kid’s meals, baby changing areas, family-friendly parking, as well as a free Mr. Adventure Stay and Play areas filled with slides, coloring stations, and activity sheets.

  • Are there any services for travelers with limited mobility at London Airports?

    Disability assistance services should be arranged for before your day of travel. You will find that the airport bathrooms are readily equipped to cater to passengers with wheelchairs, with most having private bathrooms for people with reduced mobility.

  • Which airline operates a lounge at Philadelphia International Airport?

    American Airlines, United, and Delta are the three air travel companies with lounges at PHL. American Airlines has an Admirals Club in Concourse A East, Concourse A West, Concourse B/C, and Concourse F. United Club is between Concourse C and D, while Delta Sky Club is to the right of a food store in Terminal D.

  • Does Philadelphia International Airport have a long-term parking facility?

    At PHL, there are two onsite options for long-term parking: the terminal parking garages and the Economy Parking Lot. Additionally, there are private off-site parking facilities offering long-term parking spots and providing shuttle service to the airport. You should leave your car in the Economy Parking Lot for the duration of your trip since it offers the most competitive parking rates.

  • Are there special attractions worth checking out at Philadelphia International Airport?

    You can check out the rotating art exhibitions located throughout PHL. Run by the airport’s Exhibition Program, these exhibitions provide visitors access to a wide variety of art forms by Philadelphia artists and art institutions. Alternatively, you can listen to classic and non-classic music titles and podcasts at the airport’s Virtual Library. It is near the D/E Connector.

  • Can I rent a car at London Heathrow Airport?

    You can rent a car quite easily at LHR simply because this airport hosts offices for plenty of car rental agencies, notably National, SIXT, Avis, Enterprise, Europcar, Hertz, and Budget. The offices are on the ground level of Terminal 3, a short distance from the Arrivals Hall.

  • Can I leave extra baggage at London Gatwick Airport (LGW)?

    Yes, you can leave your extra baggage at LGW, given that it has two locations for Excess Baggage Company, a multinational provider of airport and rail station baggage services. One is on the Arrivals level of the North Terminal, while the other is on the Arrivals level of the South Terminal. The former operates from 5:00 am to 10:00 pm, and the latter operates 24/7.

  • Are there nursing rooms at London City Airport (LCY)?

    LCY boasts a nursing room where you can feed and nurse your baby in privacy and comfort. Located post-security, just past the lift on the right-hand side, this nursing room features comfy seating, a changing table, power outlets you can use to charge your electric breast pump, and a clean sink.

  • What is the cheapest flight from Philadelphia to London?

    In the last 3 days, the lowest price for a flight from Philadelphia to London was $179 for a one-way ticket and $476 for a round-trip.

  • Do I need a passport to fly between Philadelphia and London?

    Yes, you'll most likely have to show a valid passport before boarding the plane in Philadelphia and on arrival in London.

  • Which airlines offer Wi-Fi service onboard planes from Philadelphia to London?

    All the following airlines offer inflight Wi-Fi service on the Philadelphia to London flight route: American Airlines, British Airways, Iberia, Finnair, Aer Lingus, Lufthansa, and Qatar Airways.

  • Which aircraft models fly most regularly from Philadelphia to London?

    The Boeing 787-9 Dreamliner is the aircraft model that flies most regularly on the Philadelphia to London flight route.

  • Which airline alliances offer flights from Philadelphia to London?

    oneworld is the only airline alliance operating flights between Philadelphia and London.

  • On which days can I fly direct from Philadelphia to London?

    There are nonstop flights from Philadelphia to London on a daily basis.

  • Which is the best airline for flights from Philadelphia to London, Finnair or United Airlines?

    The two airlines most popular with KAYAK users for flights from Philadelphia to London are Finnair and United Airlines. With an average price for the route of $755 and an overall rating of 7.6, Finnair is the most popular choice. United Airlines is also a great choice for the route, with an average price of $751 and an overall rating of 7.4.

  • How does KAYAK find such low prices on flights from Philadelphia to London?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Philadelphia to London.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Philadelphia to London?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London from Philadelphia is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Philadelphia to London?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to London with an airline and back to Philadelphia with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Philadelphia to London?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London from Philadelphia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Philadelphia to London

  • Looking for a cheap flight? 25% of our users found flights on this route for $508 or less one-way and $700 or less round-trip.
  • Philadelphia International Airport (PHL) is the main airport in the city of Philadelphia and is located approximately 11.3 miles from the city center. Since the airport is centrally located, it can be accessed by a majority of residents in Philadelphia, as well as neighboring cities such as Ardmore, Doylestown, Amber, and Lambertville in New Jersey.
  • There are six major airports in London: London Gatwick (LGW), London Luton (LTN), London City (LCY), London Heathrow (LHR), London Southend (SEN), and London Stansted (STN). If you will be staying in the city, you can opt for flights that land at London Heathrow or London City as they are conveniently located on the London Underground and DLR systems.
  • If you are traveling to London for business, you’ll find that the London City Airport is a good airport for your trip as it is conveniently situated in central London and is easily accessible to the city.
  • The distance between London City Airport and Central London is roughly 6.2 miles. If you want to get to the city center via public transportation, you can take the DLR train for roughly 22min. A taxi or car will get you there in around 30min. If you are coming from London Heathrow, you can use trains exiting from Terminals 2 and 3, which leave every 15min and can get you to central London in around 15min.
  • As you wait for your flight, there are several amenities you could take advantage of at the Philadelphia International Airport. For one, head on over to one of the 50 eateries on-site and grab a quick bite. The airport also has a virtual library available and open to passengers. Alternatively, the XpresSpa has several locations offering manicures, pedicures, massages, and facials if you would like to pamper yourself a little.
  • In case you want to travel from London Heathrow Airport (LHR) via public transit, you can take a local bus, a London Underground Piccadilly Line train, or an Elizabeth Line train. Taking a London Underground Piccadilly Line train is advisable if on a strict budget, given that these trains are the cheapest means to London from Heathrow. Available every ten minutes, they normally take about 50 minutes to get to Central London.
  • Several airlines offer flights from Philadelphia International Airport (PHL) to London Gatwick Airport (LGW). If you’d like to travel with one that’s eco-friendly, consider journeying with British Airways and Delta, given that these airlines are considered industry leaders in the fight for climate conservation.
  • Your layover destination while flying to London City Airport (LCY) aboard a one-stop flight will squarely depend on the airline you decide to journey with. You’ll have a layover at Frankfurt (FRA) if you travel with Lufthansa, Orlando (MCO) if you travel with the connection flights operated by Spirit and Norse Atlantic UK, and Dublin (DUB) if you journey with British Airways or Aer Lingus.

Prefer to fly direct from Philadelphia to London?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Philadelphia to London.
Find which airlines fly direct from Philadelphia Airport to London, which days they fly and book direct flights.

Direct departures

Philadelphia to London

Monday

American Airlines, British Airways

American Airlines, British Airways

Tuesday

American Airlines, British Airways

American Airlines, British Airways

Wednesday

American Airlines, British Airways

American Airlines, British Airways

Thursday

American Airlines, British Airways

American Airlines, British Airways

Friday

American Airlines, British Airways

American Airlines, British Airways

Saturday

American Airlines, British Airways

American Airlines, British Airways

Sunday

American Airlines, British Airways

American Airlines, British Airways

See more direct flights

Direct returns

London to Philadelphia

Monday

American Airlines, British Airways

American Airlines, British Airways

Tuesday

American Airlines, British Airways

American Airlines, British Airways

Wednesday

American Airlines, British Airways

American Airlines, British Airways

Thursday

American Airlines, British Airways

American Airlines, British Airways

Friday

American Airlines, British Airways

American Airlines, British Airways

Saturday

American Airlines, British Airways

American Airlines, British Airways

Sunday

American Airlines, British Airways

American Airlines, British Airways

See more direct flights

Reviews of the top 5 airlines serving from Philadelphia to London

 
See real verified KAYAK customer reviews for airlines flying from Philadelphia to London. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Philadelphia to London? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.3
JetBlueOverall score based on 2916 reviews
7.5Boarding
7.3Entertainment
7.6Comfort
6.7Food
8.0Crew
Airline reviews

Spend hours delayed with no food, water anything sitting on the aieplane with no ability to eat or use the restroom. My entire experience was the absolute worst. I will never fly jet Blue again.

2.0 MediocreAnonymous, Jun 2025MCO - LGA
Read more JetBlue reviews

Spend hours delayed with no food, water anything sitting on the aieplane with no ability to eat or use the restroom. My entire experience was the absolute worst. I will never fly jet Blue again.

It would have been nice if they had offered more than one set of snacks

Seats were not too comfortable; it was impossible to locate the underseat power outlet.

You get what you pay for with JetBlue. Every little thing costs more, you are nickel and dimed until the end. Entertainment doesn’t function. Flight attendants do the bare minimum.

The check in and boarding process was a bit of a cluster. Two people at the counter to check in, three random lines that nobody knew which was for what, and people kept getting shuffled from one line to another for no apparent reason because then they’d get shuffled back and end up getting out further back in the line than they were originally. I only had to hand my already checked bag over and it took 45 minutes. I was never assigned a seat so when I tried to board I was pulled out of line again while someone had to try to manually assign me a seat. During the flight I got up to go to the bathroom, and there was an attendant in the aisle offering pillows etc and it was a 30 min wait unbuckled standing by the bathrooms because she said I couldn’t go past her. First and last time flying jet blue to be honest.

Communication since no reason or explanation was given for 3 hrs delay

The flight departed more than 1 hour late. Leg room is bigger than most airlines

Flight was delayed several 3 hours - no reason was given and no communication what so ever.

No overhead baggage room even though I was seated in row 2. Consequently had to check in my carry on bag. Baggage carousel was jammed. Took 45 min to get my bag.

Excellent from start to finish. All staff members were amazing!

Above and beyond effort from this crew in a tough situation. So helpful and understanding. Thank you!

We started with trouble checking in 24 hours early. Then my husband did not get his TSA precheck. Finally flight delayed due to no crew. I know things happen

Most miserable flight ever. We waited almost 2 hours on the runway because the flight was oversold. American offered $1200 credit. Then there was some nonsense about weight distribution. Ridiculous. No food for 8 plus hours on the flight. I will be writing a letter.

Honestly, I haven’t flown American in years, probably due to the pandemic and my being unable to travel for certain periods in the last two years, but it was a good experience to dig out or obtain a new American Airlines account after many years of traveling for business with American in the past.

Flight was full, and would have preferred an aisle seat, but due to getting a late ticket ,the seat I had was adequate. The flight crew were very help full and hard working. Food and drink were excellent for the 11hr flight. Overall I was pleased with flight, and would recommend British Airways again.

It’s a great flight. Service is good. Staff is awesome.

The chicken adobo was a little too spicy but good otherwise. My personal opinion. Movie selection could be improved, too many horror movies. Could add a few more chick flicks! The flight was bumpy at times. We arrived a little early too! Flight attendants friendly.

Again flight was awesome except British Airways lost both gate checked luggage’s. Still missing

really bad they refused to check in luggages that I had purchased, even showing them the transaction receipt from british airways app the staff in miami was MEDIOCRE

Everything about the flight was lovely…We left early, arrived early, cabin crew were efficient and helpful. Flight was easy and most pleasant.

Weeeeeeell, you folks know economy class on Airbuses well--you're packed in like sardines. We may actually spring for more expensive seats next time, with a little room to stretch out. NO room to stretch out in Airbus economy class! :-) Apart from this, the food was decent (considering that it's mass-produced, and has severe spatial restrictions of its own), the staff were friendly enough, and there was a wide selection of movies, etc. to watch. Overall, I'd tend to use the word "adequate" rather than "exceptional" for my experience. But really, how could it be otherwise?

The check in process at CDG was absolutely unacceptable. We arrived to the airport 3 hours and 20 minutes before our departure time, waited in line for 1 hour and 30 minutes to check in (despite having checked in online and only needing to check a bag), then were forced to check all of our rolling luggage despite the fact that all were compliant with carry-on requirements. The staff at the desk were rude and there were only two desks open, while eight people were working. The check in desk wasn’t even opened on time (3 hours prior to departure) and there was no communication about when it would open or why there was a delay. We feared missing our flight because the departure board was not updated, so rushed to our gate to board once we were through security because it was 20 minutes prior to departure, only to wait another 30 minutes before boarding even started. Communication was lacking throughout the process. What a horrible end to our trip.

Seats were less comfortable and tight from Newark to Dublin, than my second flight ( small segment from Dublin to Lyon). Movie audio was with frying sound overall. Yet the worst was as follows: one male, (dark hair , glasses on) from the crew member was so cold and rough, while I remained with constancy polite and kind. Per exple with the noise level I could not hear him at first for beverages, he rolled his eyes at the third times I finally heard him. From the start, loading my small hand bags , he directly spoke to me and said “ I had to keep my shopping bad by my seat, under , while there was sufficient room and I was among the last to sit. I show him the space , his face was always dull, stoic, not welcoming as the usual crew members from any airline companies are. When I think of my experience I liard w Aer Lingus, this is the image that gets back to me. Needless to say that as a passenger and client, I felt belittled since all this happened in front of the surrendering passengers. It s an affront and not a pleasant feeling especially when being traveling which oftentimes involves stress with carrying, and making it on time. I m not happy with the experience I had to be honest and I fly four times a year. Thank you for allowing me to share this statement with your company.

I like Aer Lingus so that is why I’m writing this critique so they can become better. The boarding gate was too small to board properly. Our seats were toward the back of the plane knowing we would be boarding after business class, we moved to that area after business class boarded. An Aer Lingus employee told us we couldn’t stand there. We explained we were the next group to board and wouldn’t even be able to hear when our boarding was called. She didn’t care and was not very professional. The cabin was freezing. I wouldn’t feed my dog the food. We were over an hour late coming into chicago because of weather which can’t be avoided. I asked the crew if they could make an annoucement for before whose final destination is chicago to wait and allow the people with connecting to deplane first. He said there are a lot of people with connecting flights. He said, it doesn’t matter. Well, yes it does. He could have been more considerate of his passengers.

The seat spacing was good. The food, not so good... typical airline food. 😕

I would face like to have more selections for entertainments overall it was very good. .

One cold drinks service. No snacks with drinks. No tomato juice or apple juice, coke - only fanta or sprite then ran out of that. Went to gally after meal service no one there / no self service for water at least. Waited 25 min for cabin crew to assist. No recycling of cardboard/ plastic - all put to garbage. Breakfast was a nutrigrain bar and an orange juice. Also I'm sure I booked a flight with checked luggage allowance but had to buy extra when I had my booking confirmation. Movies were good. Chairs comfy. Pillow and blanket and ac vents.

At check-in the unmanned machines said QR code was invalid so had to queue for over an hour to check in bags

I dont fly them much anymore. Other carries offere better pricing and better seating options

I liked how they looked after couples by providing a row of 4 seats if available.

ground crew and check-in was pathetic - insisted on charging me for luggage even though the ticket said it was already included. They also accidentally sent my luggage through without a luggage tag and had to retrieve it. Generally, it was like a bad movie.

Moved the flight an hour later, were not reliable about confirmation, website didn't work, no gate information, boarding was a mad house. Flight itself was fine and short. Organization needs work.

The app on phone and the online check in is not good, it would not give me the option of Spain or Madrid City in the drop down menu and I couldn't move forward with online check in.

Flight was delayed 3 hours and 15 minutes. The delay caused me to miss my tour group due to arriving late.

As always a terrible experience. AA stole a day from my vacation days planned to be spent with my Family. Response: delays related to weather issues.

It was a wonderful experience with great food, great staff, and no difficulties boarding!

Paid for my seat 4 months ago. Did not pay the extra for specific seat assignment ( never have and never was a problem). Could not electronically check in (found out it was due to overbooking and that unassigned seats get bumped first - never happened to me before). Luckily, did make the flight. Very stressful - would have been extremely disruptive for my travel plans. UK Visa - never notified by Kayak or BA that a visa was required. Had to spend 15 minutes to download and complete app at the flight counter and pay $25, and was told they would let me know in 3 days if I would get it (flight landing in 10 hours from when I completed app). Luckily, visa was approved before landing. Unnecessary stress created here. Food - main meal, curry chicken barely palatable with unrecognizable vegetable. Desert cup, cheesecake, also barely palatable. Salad cup was good. Small water offered only 3 times (before main meal, at main meal, at morning snack) - not nearly enough for long flight.

From boarding, to attention in flight, I couldn’t fault it.

Not having to check carry on bags when plane wasn’t full. (The told us it was)

I was in business class for the 8 hour flight where: 1. The WiFi did not work 2. The entertainment system did not work 3. We were told there were no hot drinks for the entire flight

Flight was good but seat in 12D was not comfortable, better on the Airbus 321 from Tampa to Charlotte. No breakfast was served before landing in zLonfon only a coffee and orange juice.

I was transferred to an American Airlines flight. The boarding was late and unorganized. The seating was extremely tight and uncomfortable. Will not use AA again.

The entertainment selection was ok, but overall not bad! The crew was great.

Good crew and boarding process. Horrible food and one of the most uncomfortable aircraft seats I have ever sat in. The cabin temperature was warm which made it hard for my family to sleep.

The check-in of my luggage was terrible. When purchased my tickets, one luggage and one carry-on was part of the fight. My flight was switched from British to American Airline. During check-in of luggage at the airport, I was denied and had to pay extra $75. How do I get reimbursed for this extra luggage payment?

More Indian vegetarian food options would have been better Availability of seat selection free of charge 72 hours before departure would be great

This was the second time on BA, food terrible, bathrooms gross,( granted, that was mostly due to the disgusting children urinating all over it)boarding was late and disorganized. No gate issued until last minute st Heathrow, bad system, caused undue stress. Seats were painful, that's what you get for traveling like a poor in economy, right BA? Should have been able to afford business or first class if you want to actually be able to walk upright without back pain after a trip.

This was the second time on BA, food terrible, bathrooms gross, boarding late and disorganized. No gate issued until last minute st Heathrow, bad system, caused undue stress.

The flight was delayed twice and because of that, we missed our connecting flight. British Airways then attempted to put us on the last flight to Milan from London which would have kept us in the airport for 12 hours. We had to speak to several levels of bureaucracy until BA management let us fly on a flight that only kept us in the airport for two hours. If there was an earlier flight, why weren’t we put on that flight from the start? Unacceptable behavior from what was once my favorite carrier.

The payment system was not working so was unable to connect wifi the entire flight

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