MY FLIGHT WAS CANCELLED!!!!!!!!!!! I DID NOT GET AN EMAIL NOTIFICATION!!!!!!!!!!!!! I WAS IN THE AIRPORT FOR OVER 11 HOURS!!!!!!
The bags took forever to come out and we missed our second flight. We didn't know we had to pick up our luggage to be put onto the next flight
When you connect out of Mexico City, the food is always fresher and more protein-rich. Yum!
The screens in the seat backs are a little dated and low-resolution.
Service was good, airplane was comfortable, and each seat has a TV with a good selection of complimentary entertainment.
$25 checked bag fee on a flight from USA to Mexico.
Seats were comfortable, even in economy. Personal entertainment at each seat with a good selection of movies and easy way to navigate to English language. The flight attendants were very nice, and they provided not only drinks but also a full snack tray to each person. Flight was right on time and announcement were in Spanish and English which was important for me as I don't speak Spanish..
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