Find Cheap Flights from Philadelphia to Raleigh-Durham (PHL - RDU)

Flight cancelled

At least Frontiet airlines boarded by zones as announced. Recent flights taken by me on another airlines leftmewith the impression that the passengers controlled the boarding process.

Boarding

Flight attendants and first class

Delayed too many times Did not keep us informed in a timely fashion Original boarding:1:45, Actual departure = 3:45

The ground staff is very arrogant and kept on referring back to policies changes because of merger, why should customer care for their internal issue?

The crew were friendly, considerate, and good at their jobs.

The 'best' part: Frontier tried to charge me $104 to correct a mistake in my name during the online check-in process! I called and the customer service person agreed to make the correction without charge but also verified that the company did initially post the charge. In general, Frontier tries to charge for every conceivable aspect of a flight, including ANY seat you select (so you must decline to select any to avoid this) and the little snack bags on flights. Also, the first checked bag costs $35. Use with caution.

You new seats are horrible. I am not a heavy person and so depend on a seat to have cushioning. Your new seats are like sitting on a park bench--no make that--like being forced to sit on a wood plank. What were you thinking when you decided to put those into your plane?

This flight was a bit better, we slept most of it.

Our bags did not arrive to RDU, we had to wait till the next flight.

Everything was well run, the usual jam to get on the plane but that's a USAir tradition.

They squeezed me into a new plane after saying there was absolutely no way for me to get home... hmm.

Someone had been sick on the plane. They cleaned it up but it still had a pretty decent residual odor to bear in an hour plus long flight.