PHL - SAT
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Good to know
Low season | August |
|---|---|
High season | April |
Cheapest flight | $51 |
Average price round-trip | $370 |
Good deal round-trip | $218 |
Good deal one-way | $90 |
Best time to beat the crowds with an average 41% drop in price.
Most popular time to fly with an average 23% increase in price.
Flight from Philadelphia to San Antonio
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When to book flights from Philadelphia to San Antonio
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Top tips for finding a cheap flight from PHL to San Antonio
- Looking for a cheap flight? 25% of our users found flights on this route for $90 or less one-way and $218 or less round-trip.
- The cheapest flight from Philadelphia to San Antonio was found 30 days before departure, on average.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be March, April and May. The cheapest month to fly is August.
- Morning departure is around 22% cheaper than an evening flight, on average*.
- Philadelphia International Airport (PHL) is a large airport with seven terminals. There is a lot of walking to reach the departure gates, but the airport has provided courtesy shuttles running every 10min for inter-terminal transportation.
- San Antonio International Airport (SAT) is a pet-friendly airport. You can take your pet for a potty break at the following pet relief areas: Terminal B next to the west exit and in the indoor relief areas airside in both terminals.
- Around 660 kg of carbon is emitted on flights from Philadelphia to San Antonio. You can fly more sustainably with United Airlines, which provides a flight that emits 37% less carbon per passenger.
- United Airlines is the only airline with a lounge at SAT. You can access United Club by paying at the door and showing your flight ticket. The lounge is airside between Gates B3 and B5.
- Unwind with a massage from XpresSpa at PHL before your flight. XpresSpa offers express spa services, including facials, manicures, massages, and pedicures, all taking less than 30min. You’ll find XpresSpa in Terminals C, D, and F at PHL.
FAQs for booking flights from Philadelphia to San Antonio
Top 5 airlines serving Philadelphia to San Antonio
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 19432 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Airline reviews
Cons: "Crew at the gate separated my parents from my grandmother which entered in a wheelchair. Told them they had to wait and couldn’t enter with her"
Cons: "Crew at the gate separated my parents from my grandmother which entered in a wheelchair. Told them they had to wait and couldn’t enter with her"
Pros: "Friendly crew. Roomy Sears."
Cons: "WiFi did not work, no food offerings (even for purchase) on a 6+hr flight, and there were no headphones to watch movies."
Pros: "Seat was comfy, crew had personality. We got home quicker than expected, which was nice."
Cons: "Plane was smaller than I thought it would be, the entertainment screen was a bit lacking. We landed too soon and had to hang out on the runway for a while, which wasn’t ideal."
Pros: "Great crew, fast, easy, no turbulence"
Pros: "The crew was nice"
Cons: "Not be over an hour delay and make us switch gates and planes"
Pros: "Seats comfortable and good leg room."
Cons: "Movies weren't available and TV was limited because flight was short."
Cons: "Flight left 54 minutes late."
Pros: "The plane was super empty so everyone had their own row to themselves"
Cons: "The flight was bumpy but I think the pilot did all he could"
Cons: "Best flight, best service"
Pros: "Crew was beautiful"
Cons: "N/A"
Pros: "The boarding staff at the gate were great, the guy was hilarious as he convinced us to volunteer check our bags. The in flight wifi actually worked which was amazing. I have trouble with that on other airlines."
Cons: "The in flight tv's are old but not a big deal on such a small flight."
Pros: "Our flight was delayed due to weather. Every effort was made and ultimately the wait was minimal as compared to the original estimate. The attendant at gate 4e was so courteous and kept us constantly informed. Staff are always courteous, friendly and work very hard to help. Jet Blue is definitely my preference when flying."
Pros: "Resolved promptly"
Cons: "Asked for water but was forgotten a couple times"
Pros: "Philly TSA and airport crew rose herd, keeping people moving and shorter wait times.. my hats off.."
Pros: "I am disabled n the flight attendant was outstanding in helping me on n off the plane."
Cons: "N/A"
Pros: "i always like the movies and snacks"
Cons: "the delay"
Pros: "Really enjoyed the leg room as well as the snack options on the flight!"
Cons: "No flight. Fraud purchase"
Pros: "An overall very pleasant flight with great snack and beverage choices!"
Pros: "Seats were comfortable."
Cons: "Boarded in group "D" all overhead compartments were stuffed!"
Cons: "Poor service"
Cons: "On past PHL to BOS flights beverage options were limited but there were a few choices. Today, only water was offered. Also, the new service cart wasn’t used"
Pros: "The crew were so great, seats were bigger than I’m used to, and the movie selection was great. captain got us boarded and was able to take off earlier than expected. Arrived a half hour early."
Pros: "delay, delay,....."
Pros: "Snacks"
Cons: "My son had to go to the bathroom shortly after we landed. Which he had to since the seatbelt sign was turned on when we were landing. He really couldn't hold it any longer and he is 4. I was sitting in the last row next to the bathroom and I attempted to get up to take him. The stewardess was very rude and told me to have a seat. I said he is about to pee in his pants and I sat down. Well sure enough he urinated on himself. He was so upset because he thought the rude stewardess would get bad at him. He also didn't understand why he couldn't go to the bathroom. So he urinated on the floor of the aircraft. So I left with my 4 year old boy covered in urine and in tears along with my 6 year old and my 2 year old who was having a tantrum at the same time. This made my mother's day complete. I felt as if the staff on this flight was very rude. No one even said sorry or cared about what had just happened. Even a happy mother's day greeting would have been nice. To add on our flight to Philadelphia we we're delayed for 3 hours. We have three children 6 and under and ended up arriving at about 3:15am. Your airline did absolutely nothing to make us more comfortable and am overall very dissappointed in JetBlue."
Pros: "Leg room, service, friendliness"
Pros: "Nothing"
Cons: "5 hour delay, unapologetic staff, old plane, zero comfort."
Pros: "Good coffee friendly attendants."
Cons: "Nothing"
Pros: "Arrived on time, free snack"
Pros: "JetBlue's service"
Pros: "Nothing"
Cons: "Everything"
Pros: "Very efficient. Only 30 minutes late despite severe snow storm day before. Free water and Terra Chips were nice. Lots of leg room."
Cons: "Most TVs on the plane did not connect to direct TV as promised"
Pros: "Crew and comfort of flight was oustanding."
Cons: "The ground crew was definitely not paying attention and didn't position the flightway correctly which signfiicantly delayed getting folks off the flight and us on. This is incompetence."
Cons: "The airline could sent delay notification sooner than they did."
Pros: "It was likeke being thrown back in time. Personal bag and carry one, generous and good snacks, WiFi and entertainment all included! Also the seats were comfortable and leg space roomy."
Pros: "He was exceptionally helpful and had a pleasant personality. God bless him!"
Pros: "slept right through it"
Cons: "Clean flight. Easy"
Pros: "Flight departed and arrived on time. Enough space in the overhead bins for all passengers' luggage."
Pros: "Fast flight"
Cons: "Seats were uncomfortable no earphones"
Cons: "Having to pay for bag."
Pros: "Great flight! Kind people good service timely!"
Cons: "N/A"
Pros: "Flight late. No food or entertainment"
Pros: "great cookies and crew."
Pros: "Big seats Lots of leg room Dunkin Donuts served on early flight Cable TV Free WiFi Snacks and drinks complimentary"
Cons: "Staff was alright but not midblowingly awesome, they did their job and did it correctly. I guess I was maybe expecting the staff to blow me away like the rest of the experience did. That said they were real and friendly, so I can't complain at all."
Cons: "Two delays on the flight because of missing crew, only negative part of the trip."
Pros: "The crew was definitely attentive and despite the choppy air they informed passengers of what was going on."
Cons: "The flight was delayed and the crew seemed to feel like that needed to make up that time. I would rather be safe than arrive on time."
Pros: "The boarding process excellent. The plane was clean and departed from the gate on time. PHL security was slow to get through but once on the other side things went quickly."
Cons: "My main issue was the lack of snacks that were applicable to flying in the morning. This was a 8AM flight so cheese snacks, cookies, or peanuts aren't really a breakfast food. Thankfully they had coffee for drinking."
Cons: "Great flight. No issues."
Cons: "Breakfast could have been offered."
Cons: "Delayed flight ruined it."
Pros: "Great entertainment."
Cons: "Turbulence was high so good/drink service was less than normal. No fault of delta or their crew but the JFK airport was awful, especially through customs. No help from the employees and easy to get lost."
Pros: "The crew were awesome and friendly, both in the air and on the ground."
Cons: "Delta communicated no reasoning for delaying our flight three hours. They also did not update estimated departure times even when it was clear we would be delayed multiple times because the plane was not at the gate, the crew were not in place, and the pilot safety checks had not occurred."
Pros: "Friendly flight staff, on time service."
Pros: "Missed it"
Cons: "Give back money"
Pros: "Friendly crew. Landed early."
Pros: "Seat was comfortable"
Cons: "The temperature, it was kind of hot."
Pros: "I liked the entertainment"
Cons: "Safe and happy travel!"
Pros: "Not much I liked"
Cons: "The crew were the worst Delta crew I’ve ever had. Sat 1st class and waited 1 hour from sitting in my seat untill I was offered a beverage. Asked for a snack and was told to wait until the basket was brought around, 20 minutes later. Asked for coffee, it was terrible and served with attitude."
Pros: "Crew was really great."
Cons: "Electrical outlets didn't work. Wi-fi didn't work. Flight was delayed. Wasn't a lot of leg room even in first class."
Pros: "VERY small plane and small narrow seats"
Cons: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Pros: "small and uncomfortable"
Cons: "respectful size seat"
Pros: "On time this time"
Cons: "Nothing"
Cons: "No video screen"
Pros: "This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight."
Cons: "Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers."
Pros: "Good customer service in person"
Pros: "chwcking in was very easy."
Cons: "No in board beverages. On flight from RDU to PHL beverages were served."
Cons: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Pros: "Nice plane and comfy seats"
Cons: "The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!"
Pros: "Crew"
Cons: "Delay"
Pros: "the flight was quick and it was fine. flight crew was polite and professional."
Cons: "i didn’t like that my knees were in the row in front of me, and we hit some pretty scary bumps. i get really anxious about turbulence."
Pros: "Ease of check in and friendly people"
Cons: "Marta"
Pros: "Did not wait for luggage."
Cons: "Food was marginal. Equipment had low ceiling under carry on shelf. No entertainment."
Pros: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Pros: "Staff personalities"
Cons: "Waited extra 20 mins after door closed to-complete loading luggage"
Pros: "Staff was very courteous, the flight was smooth."
Cons: "There was no TV's on this flight."
Pros: "There was one helpful lady"
Cons: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"
Pros: "Uneventful flight - boarding was great and there were no hassles."
Cons: "No food. No onboard entertainment."
Pros: "Fast, orderly boarding."
Cons: "These planes are too small. I’m average in size but women have hips and it’s not easy fitting into the seats. Why are they stacked so closely together? It’s ridiculous."
Pros: "The flight itself was fine."
Cons: "The flight was delayed and it set off a slew of connection problems."
Pros: "Flight attendants were really kind"
Cons: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Pros: "Stewardesses were sympathetic but could do nothing."
Cons: "A few flurries out of Philadelphia and flight is delayed 2.5 hrs, we therefore miss our connection and all they wanted us to do was spend 2 days in airport until next flight. Finally reached a compassionate soul at customer service who got creative and routed us to BCN via ATL, Miami and Madrid."
Pros: "Crew was very attentive and curtious. Boarding was a bit more chaotic than usual and the gate agent made no announcement about boarding procedure, which certainly contributed to the scrum resulting. I arrived from the Skyclub several minutes prior to boarding time and was unable to find a path through to the Priority Boarding Lane. As boarding began she had to redirect at least seventy-five percent of those in front of me as they were not in First Class. Had she made one or more clear announcements about boarding procedure I rather doubt such a misunderstanding would have occurred with so many."
Cons: "For the third Delta flight in a row (all First Class) the crew did not make any effort to keep economy class cuctomers form storing bags in the First Class overhead or using the only First Class laveratory during flight. This flight I was unable to utilize the laveratory even once due to this excessive and continuous useage. Trying to do my bit to reduce our carbon footprint, yet I am sorely tempted to return to charter service when disrespect of the airlines own basic service class rules gets piled on top of TSA hassles."
Pros: "I had a window seat"
Cons: "bumpy flight"
Pros: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."
Cons: "Airplanes are filthy; asked for Coke without ice & the flight attendant filled my cup halfway. Unbelievably cheap! I was afraid to ask for more, for fear that I'd get an up charge!"
Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Cons: "On time"
Cons: "It was belated by 2.5 hrs :("
Pros: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Pros: "Airplane was good, boarding was fast."
Cons: "I feel Delta didn't try very hard to get me a flight and I stood in line for four hours"
Pros: "My seat was very near the front ...two rows behind comfort class seating (which was mostly empty). WiFi services and entertainment were offered...to those that brought along their own receiving devices."
Cons: "My seat happened to be one row in front of the Exit Aisle Seating rows....I wasn't aware that this meant having to sit straight up the entire time without the chance of reclining my chair back into the Exit Aisle's space.The 2 hour and 13 minute flight time sitting straight up really worked up my sciatic nerve into a flaring frenzy. I Forgot to bring my iPad Pro with me on this trip...and had no adequate access to any entertainment content."
Cons: "Cramped, uncomfortable tin can of an airplane. Barely tolerable for even an hour’s flight."
Pros: "Service was great. Seating was OK. It was a brand new vehicle, so the (climate/air handling) was great."
Cons: "Boarding was not well organized."
Pros: "I liked that I didn't have to pay for a carry on and the blanket they gave me in flight to stay warm it was a great flight."
Cons: "Only dislike was that the flight was ending other than that no problems"
Pros: "Flight left on time despite the problems"
Cons: "We waited for one hour to be able to board. The system crashed so we were very lucky to arrive very early to the airport"
Cons: "Be on time next time"
Pros: "Everything was perfect, staff was friendly and helpful"
Cons: "I wish there was an option for WiFi"
Pros: "Crew was fine. Seat was mediocre. I was in the last row and the seat didn’t recline. Was bumped by crew and passengers for the duration of the flight."
Pros: "I like that I remembered to bring 2 Xanax with me"
Cons: "What could have been better is if the plane was deiced and ready for us when we boarded, instead of having us sit on the runway for over an hour while the plane was deiced."
Cons: "Delayed and baby crying and kicking behind my seat."
Pros: "Timeliness"
Cons: "My seat was hard and worn out."
Pros: "Clean airplanes, comfortable, efficient."
Cons: "Having neck problems I would love a recess or latch device for electronic devices that are at eye level when looking forward."
Pros: "Crew was professional, effective communicators."
Cons: "No complimentary snacks offered. BYO entertainment."
Pros: "Comfortable and clean cabin"
Cons: "Nicer staff (we are used to southwest)"
Pros: "On time"
Cons: "Lost bag"
Cons: "No updates and it was delayed an hour then took a bus to the aircraft that was about 100 degrees while the driver texted. Terrible would never fly again on sun country"
Pros: "They boarded us quickly"
Cons: "Having to wait on the plane 15 minutes until someone could attach the jet bridge"
Pros: "Quick boarding. Direct flight."
Cons: "Super cramped seating. Definitely had a child’s feet all over my seat the entire flight. Flight attendant seemed super annoyed to be there. Guess I should have read that you have to pay for a carryon or pay to check your bag. Which is actually odd because it costs less to check your bag than have it with you."
Pros: "Crew excellent, very attentive"
Cons: "Marginal comfort, for an average sized man."
Cons: "Many things. Did not tell me that even carry on was a 25.00 charge. After check in, counter woman at Sun County sent me to a security station on a far side of airport that was closed. Plane delayed. Plane bathroom issues"
Pros: "Hats off to a reasonably priced airline that doesn't nickel and dime you to death. Was great to have beverages included and options to purchase tasty treats on board. Staff was super helpful with questions about oversized bag check and collecting them on the belt after the flight was quick and easy."
Pros: "Clean plane"
Cons: "Had to wait upon arrival on tarmac to get to gate"
Pros: "Crew friendly, helpful, efficient. Seats more spacious and leg room compared to newer planes."
Cons: "Age of plane evident in take off and landing in terms of rattling noise and screeching of landing gear coming up and going down."
Pros: "There were no delays, everything happened without a hitch. Loved meeting the Sun Country Bear, who was at MSP for the first flight to Sonoma County."
Cons: "I wish you could choose a seat without being charged. There wasn't food or entertainment to rate, so I gave an average 3 stars bc there wasn't an NA option on the scale. They charge way too much for a tiny Jimmy John's sandwich."
Pros: "Same as above"
Cons: "Same as above"
Cons: "No Wifi"
Pros: "I got to my destination. Leg room was good for me, though I am very short. I could occasionally feel the knees of the person behind me who was an average height. Their machine was down, so our $75 baggage fee was waved on out outgoing flight. Our return flight they were nice and only charged us for 2 of our 3 bags. (I assume it's because it was carry on size, and not charging was a reward for not trying to carry on)."
Cons: "The seats have no butt padding! The seats were murder on my butt and lower back. SO bad! It took nearly a week to get that kink sorted out...just in time for my return flight. I shouldn't have to pay for first class just to get a seat that's not torture. If that's the solution I'll just fly with a different airline. No in flight entertainment, but who cares. Wifi would have been really nice. In the middle seat my husband was TOO hot, but the window seat I was freezing."
Pros: "Sun Country checked my bag for free since they were short on space. The seats were comfortable and they offered drinks and snacks often. The staff were friendly and helpful."
Cons: "We took off late due to a mechanical but were not updated regularly."
Cons: "Delayed"
Pros: "Flight was on time and smooth, staff was patient and helpful (and had Minnesota accents) and finally, they helped me retrieve a hat I left on board."
Cons: "That the wonderful experience ended."
Pros: "picking my aisle seat ease of boarding soda options"
Cons: "no free snack"
Pros: "It was on time, service was friendly and we arrived on time."
Pros: "Smooth trip"
Cons: "The man sitting next to me with an infant was forced to wait from 9am until the 1135 pm flight because he was in traffic and only checked in 35 minutes early. No exceptions for a small baby. Sad!"
Pros: "Always proficient. Nice seat spacing. I thought I was flying spirit airlines, and when I realized it was sun country, I was thrilled. I love sun country!"
Cons: "Non smiling flight attendant. Uncomfortable seats."
Pros: "Doreen L, our flight attendant was so kind and cheerful to us and everyone she served. She is definitely one of if not the finest flight attendant at Sun Country!"
Pros: "It's a great airline, on time, nice flight attendants."
Pros: "I've flown Sun Country in the past once or twice and had generally positive experiences. Sun Country did offer food vouchers of $10 and $12 due to the delays, and $100 towards a future Sun a Country flight, which is more than I could say for Spirit Airlines. The staff that I encountered did the best with the information they had and were always friendly, but they didn't seem to have the information required to help the passengers they were working with."
Cons: "I flew from Minneapolis to Seattle and back for Christmas with Sun Country and each of my flights was delayed by over three hours. The initial flight we arrived at our gate to discover the flight had been cancelled with no warning and we had been switched to a flight leaving six hours later. When we checked in no one said a word, and when we arrived at our gate there was no Sun Country employee to inform us of the change. The only reason that we and our fellow passengers learned of this at all was by checking the departure boards at the airport and learning it had been cancelled. To add insult to injury they forced each of the passengers to go back out to the front ticket counter to have new tickets reissued rather than having them printed out at our gate, meaning we all had to go back through security due to what seemed to amount to the laziness of the carrier. On the return flight my flight was initially pushed back by one hour, then two, and eventually ended with a four hour delay. Several of these changes were made within mere minutes of each other. While I understand that delays happen, that also means rides needs to be reworked, plans cancelled, etc. To have the first few hours of time with family robbed by a delay, and the final hours of time with family marred by having to rework plans and make last second changes is a disappointment."
Pros: "Direct flight"
Cons: "All was fine"
Pros: "smooth flight."
Cons: "was one hour late and I missed my shuttle to Rochester. I got home very late."
Cons: "Sun Country failed to post United Mileage Plus points to my account."
Pros: "Boarding, seat room, personnel were all great. Our first flight with Sun Country but would definitely recommend and use again!"
Cons: "See above"
Pros: "Overall the customer service, the flight, and everything else are excellence. Will definitely be regular customer. Thank you for providing your service for the people."
Cons: "None"
Pros: "Low price."
Cons: "Flight was over booked and they put me on the next flight. This cause me to lose a days pay for work. when I called the airline. They told me they never oversell and that I was listed as late. The ticketing agent basically lied and said I showed up late. Also, she told me that if I am not their by 2 hours before th flight there is a chance I can be put on stand-by."
Pros: "Scheduling worked great"
Cons: "Cramped"
Pros: "On time and easy boarding"
Cons: "slow service on first flight"
Pros: "Paid more for priority seats roundtrip to find out nothing about it is priority. They boarded our section last. All rows were bparded before rows 4 through 8. What a waste of money. Never flying Sun Country again. Not to mention the flight attendants repeatedly bump into my wife by reaching over her to serve people in the row in front and behind us. So rude..."
Pros: "Crew is excellent."
Cons: "Need check-in kiosks where you can print boarding pass without waiting in line. I checked in online but couldn't print my pass because I don't have a printer. I still had to wait in line like everyone else who hadn't yet checked in at both airports and wasn't checking a bag either. Delta sends the boarding pass right to your phone."
Cons: "Na"
Pros: "We upgraded to first class and enjoyed the 2 and 1/2 hour flight. Everything was painless."
Cons: "N/A"
Pros: "I had 2 empty seats next to me. Got to stretch out"
Cons: "Didnt like how they didnt have televisions on the flight across country. Most airlines have this. Sun Country doesnt"
Pros: "-efficiency of boarding -friendly crew -small airline means transfer in Minneapolis was just a few seconds walk -ticket price"
Cons: "-rock hard seats, bad even for coach, but I'll bring a cushion next time"
Pros: "Every person we interacted with was very pleasant and did what they could to make the trip enjoyable."
Cons: "Seating is very crowded and uncomfortable. There was 2 empty seats on the row behind me and when I attempted to move to one of the open seats, the person sitting in the row (an non-uniformed attendant) told me I could not sit there as the seats were a premium option."
Pros: "The boarding process was fast."
Cons: "I had the worst experience ever on the plane. I was in the middle seat which does not usually bother me since I am a very small person. But i was stuck between two very overweight individuals who were traveling together and purposely sit in the same row but have someone put in the middle. Between the two of them I only had half of a seat left! Both of them were too big and were falling into my seat. It was the WORST plane ride experience ever, and the flight was sold out so I was stuck with no option. I should NOT have to pay for a whole seat if I only get to use half and am smooshed by two very huge overweight people that I asked if they would sit next to each other and they refused. It is 100% unfair and the lack of options from the crew was also not helpful."
Cons: "Seats need to be bigger (wider)"
Pros: "Got to San Antonio finally"
Cons: "Not having maintenance issues on the same flight from the prior flight to our airport then having more maintenance issues prior to leaving."
Pros: "Amazing experience"
Cons: "No, everything was perfect"
Pros: "Entertainment options were very good."
Cons: "Basic economy rules are really poor especially for passengers that travel for business every day. On the one hand, the airline tells us we are very important to them by assigning us with special gold privileges and on the other tells us we are not important to them. It is confusing at best."
Pros: "The attendants were amazing, fun, attentive and provided for a very quick four-hour trip!"
Cons: "Not one thing."
Pros: "Minimal turbulence"
Pros: "Everything"
Cons: "N/A"
Pros: "Friendly staff and efficiency"
Cons: "None that I can think of"
Pros: "nothing! entertainment should vd a one alos, not s friendly star system"
Cons: "over an hour wait. gate agents change in the middle of the wait time... no info was given s to what the mechanical problem. did di a very good job in communicating time! just totally screwed up."
Pros: "See above"
Cons: "see above"
Pros: "Nothing! I will make sure to never use United for any flight from now on."
Cons: "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"
Pros: "Good service, overall."
Cons: "You have to download United Airline's App in order to enjoy Inflight Entertainment. You could as well have it active in a webpage, I think."
Pros: "No complaints at all. Great flying experience"
Pros: "Crew was helpful and everything went as planned"
Cons: "Smaller seats"
Pros: "All was good. Flight attendants helpful and friendly."
Pros: "Everything! The flight left on time and landed early. Service was great and the staff was super."
Pros: "Well organized."
Cons: "Smelly."
Pros: "a little bit more foot-room than my previous flight on a different airline."
Pros: "Nothing"
Cons: "I got ripped off I paid in advanced and gave all my information to them in Dallas and they told me I am not in there system so I could not fly home i had to take the grey hound at the last minute"
Cons: "The plane got delayed by more than 3 hours!"
Pros: "The flight"
Cons: "The time"
Cons: "Our original flight was cancelled and on the rebook, which added a stop, my family of 4 which includes a 4mo and 5 yr old were all given separate middle seats. When we brought this up we were told only the gate agent could adjust. Although at the time there were seats together they were "economy plus." Not surprisingly the gate agent was very rude when we approached her with the issue, insinuated it was our fault, that we were extra trouble for traveling with 2 small children, and that we may have to be bumped. We were finally accommodated at the last second but it was unneeded stress. Also several flight attendants gave us a hard time for bringing aboard our infant car seat despite the fact it is FAA approved and we bought a seat for it and it is the current recommendation of the FAA to do so."
Pros: "Landing safely."
Cons: "Everything else. I flew from PHL to IAH and was very unhappy with the experience. The gate agents were unfriendly. The bag check agents downstairs were unfriendly. I had two separate phone calls with United a week prior to the flight to understand and confirm the bag policy. This was AFTER booking my flight so they knew upfront I bought a basic economy ticket. After my first call, I understood a personal item would be free and I would be able to pay for my carry on bag, but only within 24 hours prior to the flight. I made a second call to be absolutely sure the previous agent gave me the correct information and pricing. So I paid the $25 for my carry on, checked in online, and waited at the gate while boarding at the very end because I was basic economy. They did not let me board with my bag. They requested another $50 to check my carry on with them or I would be rebooked. I struggled to afford the flight, let alone the carry on fee I had paid in advance. I literally did not have the money, and even if I had the cash, they only accept plastic. What blew me away was they weren't asking me to check my carry on because of the size. But because of my basic economy ticket, aka, the N fare. Despite checking with two employees by phone after buying my ticket and paying for a carry on in advance, there is a rule in place that states "if you have purchased Basic Economy, you will only be allowed one personal item, unless you are a Premier member or a primary card member using a qualifying MileagePlus credit card." Therefore, there is no alternative. You are a second class citizen; a no good deplorable, when you buy this ticket and there is nothing you can do to upgrade it. Only the "premier" passengers have the right to bring a carry on aboard even if you think you're paying for the privelage. What I was expected to somehow understand after asking two United employees prior if I could purchase the right to bring a carry on bag aboard, was to CHECK my CARRY ON downstairs or learn the hard way. Wow. What a ruthless way to learn this lesson. I waited 7 more hours to board the next available flight. What a nightmare. I thought I had did the appropriate research necessary and planned in advance to avoid these situations. Checking in online and contacting customer service prior is no longer the convenience it used to be. Even if you've done your research, bring additional funds with you. Even if you check in online and have a digital boarding pass, always check in with a real human prior to entering the TSA security line. A side note, United is trying to save money while "speeding up" the process by forcing you to use a computer to hand over your checked luggage. Speaking with a human now is a monumental struggle."
Pros: "Clean aircraft, swift flight"
Cons: "Seat was changed to last row/middle seat (not what initially booked or confirmed with online check-in). Before takeoff, attendant moved all passengers in back row to alternate seats. Which meant that I was no longer traveling with my colleague. Unfortunately, that made our intended meeting time impossible."
Cons: "Just give free wi fi already"
Cons: "I didn't realize how you can no longer be accommodated without being charged for everything."
Pros: "We flew through some pretty turbulent skies but the pilot did a great job, and I saw that he landed in a strong crosswind when's i looked out the window at SAT, although you couldn't have guessed it from how smooth the landing was."
Cons: "Hour late taking off and customer service terribleness!"
Pros: "The incoming plane was delayed due to 'equipment prep'. Since it was connecting me to my longer leg, I was nervous. The crew did a great job of deplaning everyone and getting the plane ready for our flight with very minimal delay."
Cons: "It was a quick 30 minute flight and everything was fine."
Pros: "The seats and the price"
Cons: "How far back I was"
Pros: "Tv"
Cons: "The tv kept shutting on and off"
Pros: "It was on time"
Cons: "it was ok"
Cons: "I was in the very last row and I was exhausted but I still couldn't sleep because one, my seat doesn't recline at all in that row; two, because the flight crew were chatting and laughing the whole time and it was very distracting. When the seat in front of me leaned back, I had even less room to move so I was stuck seated upright for two hours. Very uncomfortable, very exhausting."
Pros: "Prompt and friendly crew."
Cons: "Not much leg room."
Pros: "Professional staff"
Cons: "The departure gate was changed 3 times to terminals very far away. It was a bit tiring to dash to the different terminals in order to not miss the flight"
Pros: "Bigger plane and fast flight"
Cons: "Nothing. It was great"
Pros: "Seats are comfy"
Cons: "Food service sucks"
Cons: "Anything"
Pros: "nice screen size and good movie selection."
Cons: "i will likely avoid this flight.in the future. it seems like a small thing but the seats were much too hard making a long flight torture. also the air temperature ws sweltering hot,"
Cons: "We were delayed because they couldn't find the demo seatbelt. Then take off and landing were way too jerky. Also they claimed due to it being a short flight no drinks would be served, as we get to watch first class get everything."
Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."
Cons: "Very difficult to get to EWR from Brooklyn and the departure was changed 6 times that afternoon."
Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Cons: "Flight was delayed due to severl technical issues. Crew at least offer free drinks or snacks for the five hour delay."
Cons: "I didn't like that on the way to Philly I could watch movies on my device, but on the way back I would have had to pay to use the seat-back system."
Pros: "Crew very friendly!"
Cons: "No entertainment (video screens ) on board flight."
Pros: "The boarding was very smooth."
Cons: "The passengers behind me had a baby on board that cried throughout the whole flight."
Pros: "Service was good"
Pros: "Friendly service, nice and comfortable."
Cons: "Snacks"
Pros: "Seats where comfortable and I had space"
Cons: "Maybe TV's can be added, the crew members weren't so hospitable"
Pros: "On time flight"
Cons: "Very bumpy flight , but know that is out of control sometimes"
Pros: "Crew was fine. Nothing exciting or bad."
Cons: "The boarding process sucks. Highly disorganized. Everyone in line near me was confused. There was a line of people even though she hadn’t called the first boarders yet. She called disabled, military and families with children under 2 and family boarding. There were 30+ people in line. Then the masse"
Pros: "Flight on time, crew was friendly and helpful. Boarding was seamless and overall great experience for the price"
Cons: "Not much leg room but expected with budget airlines"
Pros: "Was direct and easy. No issues with boarding or flight"
Cons: "Cramped"
Pros: "I liked that with the super short layover I didn't have to change planes. That made the trip less stressful."
Cons: "Same as above. It was the same plane."
Pros: "The crew more than adequate. Very nice."
Cons: "The two hour delay caused by no one noticing that the tires needed to be changed which, according to your own pilot was listed as part of the needed ground Maintenance. Boarding the plane before they were changed. De-boarding the plane to change the tires. The one and a half hour wait at the gate for your company to approve the plane for flight. This was not a good experience and I do not want to fly frontier again as a result."
Pros: "Nothing"
Cons: "I will never fly Frontier airlines again. No matter how inexpensive the tickets are, it is not worth the aggravation. Agents were rude. Flight horribly delayed. Plan ride was uncomfortable. I lost my car rental because they close at 5:30pm. When there own employees say there flights are always delayed that alone said it all."
Pros: "The crew"
Cons: "The seats seemed way too small. There’s a $45 per bag fee. I spent $180 extra dollars on this trip. Money I didn’t budget for. I’m not happy"
Pros: "On time. Low rate. According to my business timing."
Cons: "Charge for Carryon luggage. Charge for snack"
Pros: "Nothing"
Cons: "Everything about the travel. Flight was delayed"
Pros: "Nice new clean plane"
Pros: "The plane was clean and we left on time with no delays or issues. The flight crew were very nice and there was also enough overhead space for everyone’s bags."
Cons: "The lines are excessively long to check a bag, there was only 1 of 4 check in kiosks working, which created it’s own line. Also the carry on bag fee at the airport was incredibly steep."
Cons: "They say they are giving you a bargain but with fees it's absolutely the same as other airlines but with far more uncomfortable seats and no amenities. Will bnever fly never fly frontier again."
Pros: "I arrived safely. The crew was very friendly and helped to. All my husband who was scared as this was his first time flying."
Cons: "The agent who checked me in was extremely unprofessional. I felt like she was envious that I was going on a vacation and she had to work. She tried to make my experience a living hell. I personally think she should be fired. She does not enjoy what she is doing. She joyfully told me that it costs $40 to carry my luggage and after I informed her that I saw it online for less she informed me that I should have bought it online. She then stuck me all the way in the last row of the plane. I am 5'9". My husband is 6'2" and over 300 pounds. Those seats have the least leg room. It was pure torture. The flight crew in the back help my poor husband by using humor to help him."
Pros: "Great flight. Professional staff."
Pros: "Although the flight was delayed half an hour....I was happy with the service and crew."
Cons: "A free juice woulve been nice....but oh well...no one's gonna die of thirst in 2 hours."
Pros: "Boarding was smooth and efficient. Crew was very nice and accommodating."
Cons: "Seats were very uncomfortable and didn't recline which made it tough to sleep. Also complimentary soft drinks and snacks should have been offered. Shouldn't have to pay for them."
Cons: "Being in the air"
Cons: "Uncomfortable seats - don't recline! Rude crew, create an impression if they're doing you a favor by being there. Flight significantly delayed. No clear announcements. As a frequent flier, didn't expect a Spirit like experience from Frontier!"
Pros: "To be honest nothing. You would have to pay me to fly them. Never again!"
Cons: "Seats have no cushion and are about an inch wide. Arm rest the size of a French fry. Seats don't recline. Obviously no entertainment. You pay for everything, even checked or non checked bags. A drink ? That will be $3.... The crew look like they are paid minimum wage in a fast food franchise."
Pros: "Nothing."
Cons: "After paying for the flight. We had to pay to get seats guaranteed next to each other. And the charges for everything including a ridiculous amount for a can or soda or water and a snack."
Cons: "The seats couldn't recline plus they were very uncomfortable to be in."
Pros: "Boarding and getting off the plane was very smooth. Also the pilot did a great job with take off and landing was so smooth I was impressed."
Cons: "I didn't like that they didn't offer any snacks or drinks other than water complimentary. I mean a soft drink shouldn't run someone four dollars after paying for a ticket. Other than that it was a nice flight."
Pros: "The seats were comfortable and the thin profile gave a feeling of roominess."
Cons: "Baggage fees and carry of fees. You can save by paying online but I didn't learn that until the second time around."
Pros: "The staff was excellent! The most friendliest I've ever seen. A very smooth flight."
Pros: "Flight was at 755am we were in the air 8am"
Cons: "No beverage but for price it's ok"
Pros: "The crew was friendly and helpful."
Cons: "Had to sit on the tarmac about 30 minutes on arrival in Indianapolis because another aircraft was at our gate. Why couldn't we have gone to a different gate? Arrival was at about 9pm and the airport wan't that busy. This was uncomfortable. Would have been a good time to hand out free snacks and beverages or drink coupons for a future flight."
Cons: "There were extra charges for the seat and my carry on. I will never fly Frontier again. No one likes hidden fees. What good is paying for a ticket if it doesn't even include the cost of a seat?"
Cons: "Flight From San Antonio to Philadephia, Late for 1 hours Flight from Philadelphia to San Antonio boarding on time, however we have to wait for 1 hour to take off"
Pros: "In general the flight was good however the landing was a bit rough"
Cons: "The flight arrival was ahead of schedule and hostesses were great also"
Cons: "The worst flight I've ever taken"
Pros: "I'd like to not be charged for a carry-on."
Cons: "I did not like the overselling, extra fees (i.e. carry-on charge)."
Pros: "The ticket agent and flight attendants were kind and respectful."
Cons: "Even though I only had a carry on, my flight round trip cost me an additional $70. And then to get on and find out you don't even get a soda or mini snack without an additional charge seemed ridiculous. I traveled with my 13 inch laptop and when I tried to work, their tiny tray tables couldn't even hold my laptop properly. Overall, I was NOT impressed and will not likely fly Frontier again."
Pros: "Flight was on time"
Cons: "Not offer nothing to drink I was coffin and it felt terrible"
Cons: "Boarding was a bit chaotic on both outbound and return flights. The check-in counter in San Antonio was less than desirable--the staff were very unfriendly and unenthusiastic about their jobs. It is very disappointing there is a charge for EVERYTHING with your airline."
Pros: "Nothing."
Cons: "Got a cheap flight but little did I know that that would be offset by being nickeled and dimed for seats, bags, and drinks. On top of that th plane was five hours late from its start point and the only information the gate agents would give (with an attitude) was the plane was coming. I called customer service to see if they were offering any restitution for this, and I was told that's not up to him. I will never never never fly frontier ever again."
Pros: "That frontier was able to get a flight as soon as possible."
Cons: "The fact that our flight was almost delayed 2 hours."
Pros: "The crew were friendly, considerate, and good at their jobs."
Cons: "The 'best' part: Frontier tried to charge me $104 to correct a mistake in my name during the online check-in process! I called and the customer service person agreed to make the correction without charge but also verified that the company did initially post the charge. In general, Frontier tries to charge for every conceivable aspect of a flight, including ANY seat you select (so you must decline to select any to avoid this) and the little snack bags on flights. Also, the first checked bag costs $35. Use with caution."
Pros: "Horrible customer service"
Cons: "How they spoke to me and they couldn't tell me where my bags were. Customer service was horrible!"
Pros: "The flight was right on time leaving and arrived early. The planes are new ."
Cons: "the boarding pass was wrong. The check in clerk forgot to tag my bag with the any tag.so it stayed in Phila. They did deliver it on Wednesday to my house. Thank you."
Pros: "one of the waste airline and liers. never said bag have fees.if they see we have a carry on baggage they wait for the last minutes to charge of $60. On cheap flight fare they give the cheapest fare then they wait for baggage. my last trip to Philadelphia other airline offer was $312.00 ist baggage free.i got forntier price around $265. but for the round trip i paid $95 extra for the baggage.so almost $360. on board very unprofessional idiots are working.i told madom you never told about baggage price.Her answer everything in website.if you are not paying now you going to miss the flight. Before we need only 30 mints required for the domestic flight checkin. now just like international travel time required. 2 hour early.2 hour these idiots using for braggaining with customer. Now readers and customer your choice to travel with these idiots or not. Flight crew below average"
Pros: "Left on time. Arrived early. Crew was pleasant enough. Luggage arrived safely. Having a non-stop flight from east coast to central Texas was great."
Cons: "Price of ticket looked good online, but ridiculous add-ons put price above cost on other airlines. Seats were too close. Felt cramped. Price of snacks and beverages too high. Plane looked a little rough on outside, which doesn't matter, but makes one wonder about maintenance of engines and vital parts. Several years ago I felt ripped off by Frontier. They sent tickets to wrong place but charged me $100 for not having paper ticket. So far with my recent experience this time, I would continue to consider using Frontier."
Pros: "Crew was great and we were right on time. We left on time."
Cons: "Check-in took half an hour. Seats are uncomfortable. Seats can't be adjusted. Tray table is minuscule. Drinks and food cost extra. Baggage fees are ridiculous."
Pros: "The crew (Flight attendants) on June 20 PHL-DEN Fligth177 were totally unprofessional. I used Frontier Airlines for the first time and totally a 'disaster' I did upgrade seats for $45, No WIFI, restrooms inside of the plane were so smelly and disgusting.....But the worse part is the "CREW" they should go back to the training room class and take the course again regarding CUSTOMER SERVICE!"
Cons: "NOTHING was good...NOTHING!"
Pros: "The staff"
Cons: "The plane, the five-hour delay."
Cons: "Paying for every bag. Not enough staff at check in creating long line. Waited for 30 min"
Pros: "Once we actually got to board, boarding went quickly. That's about the only good thing. They also gave us dinner and flight vouchers towards future travel because of the delay."
Cons: "You have to pay for everything - paying for a round-trip checked bag was actually cheaper than paying for a round-trip carry-on. That, and we were delayed for 5 hours. Actually, it was initially 3.5, but then we actually got the aircraft at the gate before they discovered the crew was delayed on another flight. Then, you even have to pay for water and other refreshments on the plane. Give me a break."
Cons: "I arrived at the airport extra early due to the long TSA lines. However frontier would not check my bags until 1:30. I waited an hour to check before being able to going through security."
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Philadelphia - San Antonio Flights
Departure:
Philadelphia (PHL)United States
Destination:
San Antonio (SAT)United States
Return flight deals:
Cabin classes:
$1,048
$1,421
$759
$166
Browse destinations:
$101