Find Deals on Flights from Philadelphia to San Francisco (PHL - SFO)

crew delay, delayed our flight and ruined our whole day...really disappointed

Friendly staff, safe flight,.

Checking in for bags. The employees were not very helpful. In the past, they would put your bags that now I checked, onto the conveyor belt. Now it's truly DIY (do it yourself). On the flight to San Francisco, no free snacks were offered but on the return flight they were given out - no questions asked. Where is the customer service for the little things?

Everything was great for a 45 min flight.

No issues

Nothing.

We were delayed by a mechanical then we waited another hour after that until they finally decided to take some people off because we were weight restricted. Then we waited another hour while they changed their minds and brought us back to the gate to get the people back. Then when we got into SFO at 1 am we had to wait because they had another plane parked at out gate.

Nothing

Three separate delays before boarding (boarded three hours late), then another 45 minute delay after boarding to "recalculate" due to fuel burned while sitting at gate, then nonstop announcements and dinging for the 30 minutes during & after takeoff, no screens or outlets, old and uncomfortable seats

Flight delayed due to no pilot or co-pilot. Did not land til 2 a.m. I hate American airlines. Their planes are old, there is no entertainment, the seats are like sitting on a board

Thank you for the new, comfortable plane

No IFE on 6 hour flight.

The crew was very nice and competent and obbiously embarrased by whoever in operations screwed this flight up good.

Pleane departed two hours and thirty minutes after original schedule because of operational and equipment problems. Plane wasn't even in Philadelphia unti 6:00 pm. The guy at boarding (unlike the boarding in SFO) called way too many groupss individually, First Class, Diamond, Premium, Gold, Priority. This led to many people being refused boarding and told to wait. In SF they simply call first class and then all the rest or the Aadvantage members together before the land boarding. Much faster and more efficeint. Even though the flight was full there less than 12 people in the Diamond, Premium, whatever classes. And the guy taking the boarding passes was a jerk. He actuallly seemed to take pleasure in telling people they couldn't board. Might not ever fly AA again. At least never from Philadelfphia.