I believe Lufthansa does more than the majority of other airlines for economy class passengers.
There was nothing I didn't like.
Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom.
Excellent staff and organized service. Entertainment syst m standard but worked well without problems.
Food was just OK
Lufthansa did well with handling a very difficult situation with courtesy, attention, and offering of amenities.
Through no fault of Lufthansa, because of problems at JFK, our flight was turned around and returned to Munich after two hours of travel.
There was a 3 hour delay.
Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p
Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities.
Unorganized lines for check in at JFK airport. Wheelchair was not provided, though it was requested before a month. Customer service rep didn’t try to call for a wheelchair.
Absolutely LOVELY crew. I'm a frequent flyer and my journey from Bangkok to Abu Dhabi was amazing. Thank you! Everything was very good with except for the screen: on both planes, it didn't work but it was exceptional in experience. We got 5000 miles as a compensation..
The screen /server didn't work, but it was exceptional in experience.
The Crew do not give you the meal what you booked during reservation, what is the point in booking the meal prior if it is not served.
A bag was lost at Ahmedabad airport.
Phoenix Sky Harbor Intl (PHX) United States
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|Flights Arrive in||Amman Queen Alia International|
|Flights Depart from||Phoenix Sky Harbor Intl|
|Airlines||Lufthansa, Etihad Airways, Major Airline|