Hidden Fees, thankfully we could afford the extra $20/seat.
On the first leg of the flight it was 100 degrees in the cabin, and there were NO beverages available at all.
We were told there would be a 5 minute wait on the tarmac before unloading...we've been here for 45 minutes with no end in sight.
Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included.
No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg.
Being contacted even though reservation was cancelled the day it was made months ago. Caused unnecessary stress that I needed to call Airline to confirm cancellation.
The price is extremely attractive and Frontier was non stop! Personal carry on item is free and the size was really generous. PLUS they have an excellent credit card rewards program!
I wasn't expecting the seats to not recline at all unless you purchase a stretch seat. I had the assumption they would still recline the typical amount. I don't like that you have to pay for your seat choice after the flight is already paid for.
Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.
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American Airlines
Frontier
United