Find Cheap Flights from Phoenix Sky Harbor Intl to Des Moines (PHX - DSM)

Hidden Fees, thankfully we could afford the extra $20/seat. On the first leg of the flight it was 100 degrees in the cabin, and there were NO beverages available at all. We were told there would be a 5 minute wait on the tarmac before unloading...we've been here for 45 minutes with no end in sight.

We sat on the tarmac in DSM for an hour!!!

My wifi didn't work

Nothing

Being contacted even though reservation was cancelled the day it was made months ago. Caused unnecessary stress that I needed to call Airline to confirm cancellation.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Sitting on tarmac for hour and a half with no time of getting off rhe plane os inhumane treatment.

The price is extremely attractive and Frontier was non stop! Personal carry on item is free and the size was really generous. PLUS they have an excellent credit card rewards program!

I wasn't expecting the seats to not recline at all unless you purchase a stretch seat. I had the assumption they would still recline the typical amount. I don't like that you have to pay for your seat choice after the flight is already paid for.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

It was a direct flight to Phoenix from Des Moines and a good price.

The boarding area was moved. No one was at the new gate to tell us we were at the right place. The monitor was not updated also so we would know we were at the right gate. I did not realize that not even a free beverage was provided on this over 3 hour flight. Everything had an extra charge.

It was everything I expected from a no frills airline. The plane we were on was newer even in the back of the plane the leg room wasn't bad. I'm 5'9 just for a reference.

The only thing that was a problem you can't check in on your ipad. Being on vacation I didn't have a laptop with me or easy access to one. If I didn't check in before getting to the airport I didn't want to pay any extra for my bags than I needed to.

Seats were not comfortable

Dislike ,

Dirty plane, staff not so compassionate. Crew didn't even clean the plane before the boarding. Flight delayed by 45 minutes.

Why are there no more blankets?!?! Or if there are - they are for First Class only. Ridiculous

Checking one bag took 30 minutes. Very stressful