Find Cheap Flights from Des Moines to Phoenix Sky Harbor Intl (DSM - PHX)

Made it airport 50 minutes early. Was told system was down. Never could check in online or at desk. Would not let me on flight. Missed flight. Cost me another night in Des Moines plus 550$ on new flight with American next day. FRONTIER AIRLINES FUCKING SUCKS. RUDE. ZERO CUSTOMER SERVICE. DID ZERO FOR ME. HORRIBLE. WILL WALK BEFORE I EVER FLY THEM. BIGGEST BULLSHIT EXPERIENCE IVE EVER BEEN THROUGH. SHAME ON YOUR AIRLINE.

Buying their bundle through Frontiers website that includes a checked bag, a carry-on, a seat, and zone one boarding was worth it for this airline.

The plane was definitely older and there was trash and something sticky all in and around my seat. The flight attendants were very stuck up and played on their tablets and phones for the duration of the flight, ate pizza, and looked to be drinking too. Not much customer help, but that's also because no complimentary items are given through frontier, no even a half cup of soda. There are no bonus features on board like wi-fi or tv's on seat backs to order tv or movies. The price of flight was offset by the cost of bags and seat, so I ended up paying the same as I would have via United. I will not be flyin Frontier again.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The flight attendants were very helpful and kind.

I felt like I was sitting on the person who sat beside me I wasn't really fond of touching some stranger...Water should be free I

Pleasant & helpful service.

Crowded seating.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.