|January||Best time to beat the crowds with an average 50% drop in price.|
|December||Most popular time to fly with an average 28% increase in price.|
Average price of a round-trip
|$1,022||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Spain has restricted most travelers arriving from outside the EU/Schengen, the UK, and countries with reciprocal agreements for accepting travelers. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 05m.
In the past 3 days, the cheapest round-trip tickets were found on Alitalia ($503), Multiple Airlines ($509) and American Airlines ($526).
For Phoenix to Málaga, Sunday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Málaga back to Phoenix, the best deals are generally found on Thursday, with Friday being the most expensive.
When flying out of Phoenix you will be using Phoenix Sky Harbor Intl, often referred to as Phoenix Airport. You will be landing at Málaga, also known as Málaga Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Phoenix to Málaga.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Málaga from Phoenix is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Málaga with an airline and back to Phoenix with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Málaga from Phoenix up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "All was good"
Pros: "The fight had a lot of open seats as I had a whole row to myself! Also the crew was kind."
Cons: "Flight was delayed, but it didn’t interfere with my travel plans."
Pros: "It didn't crash."
Cons: "Food no screaming babies . Comfy seats and armrests,"
Pros: "Crew was super professional and friendly !"
Cons: "Little to no overhead cabin room to stow by my bag so had to place under my feet."
Pros: "Nice plane, about the best in-seat entertainment options I've ever encountered."
Cons: "Flight was delayed"
Cons: "It was Air Canada. Terrible service. Staff needs education on where to take travelers thru the immigration locations. Wasted time going to different locations and time is an essentence! Too many changes of staff from one location to another when it came with wheelchair assistance. One staff was on her personal phone!!! Had 3 different changes of hands then still did not get us to the right terminal, had to run to make the flight! Is that how you treat a 86 years old traveler?"
Cons: "One of the female flight attendants got impatient with a few passengers."
Pros: "Check-in was speedy and pleasant"
Cons: "Plane small with seats very cramped even for someone quite small."
Pros: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Cons: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."
Pros: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Cons: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."
Pros: "Lufthansa is great to fly with!"
Pros: "Crew, food and comfort was good"
Pros: "Movie selection. Flight attendants very polite and friendly and helpful. Roomy upstairs with room to stretch and stand."
Cons: "Poor wine selection (one red one white) Flight attendants overserved alcohol to passenger in my area to point of slurring and not walking off plane. Food..bread hard and poor."
Cons: "Seems like they want to nickel and dime you for everything now..."
Pros: "The crew was pleasant, bathrooms clean. Despite a late departure we arrived on time."
Cons: "It was a bit warm on both flights from DTW to FRA and the return. I usually dress for flying assuming it will be chilly but it was the opposite, a bit warm. No individual air control either. the last meal served was a ham & cheese sandwich which tasted odd..I couldn't eat it, other meals were fine."
Pros: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Pros: "I made it to my destination"
Cons: "Cancelled flight, timing, and a day lay over I wasn’t pre pared for."
Pros: "We liked it all. Great flight!"
Cons: "The big layover but even that worked out well"
Pros: "Food was okay."
Cons: "No entertaintment system. Some crew members did not speak English."
Pros: "The service."
Pros: "The crew was the most accommodating I’ve ever had and I was in the basic economy seating. The food was better, pls es more comfortable, and entertainment far more advanced."
Pros: "the flight crew were quick and responsive for any requests and polite. seems like understandable."
Cons: "flight being delayed in taking off but the it arrived on time as the time is covered it up during flight."
Cons: "Again miserable muslim meal with only vegetables! Not enough room in the cabin for the personal bags that I had to put it under my feet for the whole trip ( +10 hrs ) having my legs stuck between the seat and the bags ."
Pros: "Excellent service and comfortable flight for a great price! The US carriers cannot compete with Lufthansa or any European airlines as a matter of fact."
Cons: "Touchscreen of the entertainment system was not very sensitive and had false readings. Annoying but not critical."
Pros: "Great crew, comfortable space at the bulkhead seat"
Cons: "Boarding was an unorganized free-for-all"
Pros: "Made tight connection. Slept entire trip"
Pros: "same as above"
Cons: "same as above"
Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"
Pros: "Short flight, not much to say about it."
Pros: "Even though we boarded the plan via a bus, I appreciated that business class was given priority boarding the bus."
Cons: "The waiting area was a bit spartan, but quite acceptable."
Pros: "My trip was from IAH to FRA by Lufthansa flight"
Pros: "fast, efficient, on time. Friendly crew"
Pros: "New crew on first flight but they we're even"
Cons: "Not much. Left sitting on a plane for over an hour & 1/2. Then taken into a door where I illegally entered the country. My passports seized. No other flight available to Dallas. Sent to Newark, NJ & missed the next flight to Dallas because Lufthansa lost my scooter. Someone pulled it by a wire and it doesn't run correctly. VERY BAD EXPERIENCE!!!"
Pros: "Love being able to watch whatever I want on the entertainment screen. The crew was very considerate and helpful to passengers. This plane had the restrooms downstairs which really reduced congestion."
Cons: "The "dinner" meal was really not good. The lunch meal was OK. I remember much better food being served several years ago when I last flew Lufthansa."
Pros: "I always enjoy the efficiency of the crew members. The services are great. They even give a wet towel to clean the hands before meal service. Movie selection is descent. Not too many newly released movies though."
Cons: "The flight was delayed by more than 1 hour due to computer problem. The leg room was smaller than other airlines I fly with in economy class. It made the second half the trip less comfortable."
Pros: "I liked the friendliness of the staff, the flight was good, the food was very good."
Cons: "I closed my eyes for just a few minutes two hours before landing and I missed the last meal. I was not sleeping but somehow the stewardess was going around quickly because I heard her in back of me. I thought she was headed in my direction but she had already passed me and then the drinks came around so I could not get thru to go back and ask for the "pizza". I wish the stewardesses would make a quick check up and down the isles in case someone dozed off. The first meal that I received was very good but I am glad I didn't miss it when they came around. Especially that I traveled alone. I do have to say that the comfort of the seats on the way to Europe was much better. It was a different airline."
Pros: "Friendly crew"
Cons: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."
Cons: "1 After long stand the line when i want to check in my Luggage i got shocking news According to checkin counter lady said Flight delay more than 2hours and can be 3hours no body knows how long will be delay, she recommended me to go from San Francisco to san jose airport to get another flight. it's time Enough she said , that time about 1pm, i am lucky that i arrived SF airport 3hours in advance so that i could manage to catch up another flight at the san jose airport, i had to go san jose airport from San Francisco by Taxi and the cost was 170usd because driver says over 50mils far a way i need to pay 50% more, i have a alot import meeting in germany, meeting schedule could be mess i was really shocking, how can i get back Taxi fee usd170??? 2. regards to Crew., one Passenger was collecting his handy carry luggage at Cabinet and he forgot to close Cabinet cover after he collected and it was opened that time one flight crew passing by to final check up before landing but don't see that cabinet door open, so one of passenger talk to her to close the Cabinet door, also handy carry luggage after used the passenger should Keep Under the chair for safety but even passenger keept (put) in her beside empty seat, the Crew don't say anything, it was many people keept in next empty seat area. According to rull must keep it under seat, but crew don't say anything I was very very surprised. it's very Dangerous to everybody people may hurt , i was very Scared and nervous. 3. in the dark room passenger can't see or feels that behind them whether crew come or not (passing by or not) Crew passing by and hit passenger but without saying sorry and just go a way. it's impossible... 4. i was standing at Exit door and look at the outside but same time crew came and said to me not friendly and without smile "Excuse me" and i go a way, i saw she crew want to put something inside at dress room. what i want to say the crew could be more nice and smiley face to passenger or could be nice can be wait 5 seconds but was really the way of tone is Racist, this is what i felt, really bad."
Pros: "The crew was personable"
Cons: "Not enough recent television"
Pros: "Despite the tight connection we made the flight to barcelona, a special work around bus was used - very effective."
Cons: "Flight was delayed in take off due to weather and arrived late making connection to barcelona tight. Audio visual system on flight was poorly responsive"
Pros: "we sat in row 9 which has extended leg room so it was a pleasant surprise."
Cons: "the staff were not very good at reading the different instructions and one of the gentlemen was of Asian decent and it was very difficult to understand his English."
Cons: "Cramped seating in Economy"
Pros: "Very good cotimer service"
Pros: "Food entertaiment, crew,boarding"
Cons: "Seats, I am short and I would like headrests to be adjustable. Otherwise I am seating in band forward position. My neck hurts after I finish a flight. Not enough space between seats. More fruits"
Pros: "Upgraded to business!"
Cons: "Ran out of choice on menue. The shrimp!"
Cons: "1 hour delay in departure from Lisbon"
Cons: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"
Cons: "Timing is good"
Cons: "At BA staff treats you inconsistent"
Cons: "I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!"
Pros: "The crew was super nice and very helpful!!! Wine included was awesome."
Cons: "The boarding process was chaotic. My TV screen kept going in and out. We"
Pros: "The crew was nice"
Cons: "I was supposed to have a handicap chair in London & did not so things were difficult for me."
Pros: "Food and flights being on time and ran per schedule"
Cons: "London airport NOT OFFERING WHEEL CHAIR even there was a wheel chair assistance required. My mother has to walk despite choosing the wheel chair assistance. Now she is in pain."
Cons: "BA is the worst airline ever I seen in my life. I will never fly with British Airways again! Never!"
Pros: "Breakfast burritos were a nice change."
Cons: "I did not like a seat under E row as the seats feel. Crammed."
Cons: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."
Pros: "Plane was new and very comfortable. Smooth flight"
Cons: "Flight attendants had to serve food/drinks, which they did the entire flight (literally, drink service took 2 hours). People got drunk and super loud. We were late leaving London which isn’t an issue except the people at the BA desk were the least helpful. We found out more from the pilots than anyone in the airport."
Pros: "A great flight Thank you"
Cons: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"
Cons: "Would have been nice to have been offered a glass of water."
Pros: "The crews were good and the que to board the flight was well organized."
Cons: "Uncomfortable chairs with thin backing that allowed me to feel everything the person behind me was doing. The entertainment screens were not very clear."
Pros: "Liked the big plane. Didn't particularly like the food. And although enough alcohol was offered, I thought we didn't get enough to drink to stay hydrated. ( I meant water/thee)"
Pros: "Easy flight sequence to get from Seattle to BCN"
Cons: "Could use better entertainment selection"
Pros: "Quick boarding, very nice crew. Helpful with infant. Lots of snacks good food."
Cons: "Flight delayed missed connection out of London heathrow to Budapest."
Pros: "We didn't crash."
Cons: "Flight attendants repeatedly increased the amount of alcohol given to drunk passengers while those passengers spilled food and drinks on me and could not keep their bodies out of my personal space."
Pros: "Late taking off, but made up time in the air."
Cons: "For a long flight, it is very cramped."
Pros: "20 minutes late taking off and made up a few minutes. They had run out of sandwiches that we liked so we didn't bother with buying food all in all I'm so food so so trip"
Pros: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Cons: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."
Cons: "1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration."
Pros: "Same as above"
Cons: "Same as above"
Pros: "The flight and everything associated with it. Food, crew etc"
Cons: "Customer services failed me"
Pros: "Oh my gosh.... I had the best flight ever. I wanted to be in Business Class, but the flight was so full, but when I sat down, there was an EMPTY SEAT next to me. What a beautiful thing. Flight was great, quiet and comfortable. Boarding was great and I enjoyed the my flight. Thank you:)"
Cons: "No WiFi available. Bad flight tracker."
Pros: "The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done."
Cons: "The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though."
Pros: "Nice Staff, flight on time, good customer service (they're British)!"
Cons: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."
Pros: "The pilot was great and got us to our destination and the bags came out quickly."
Cons: "There are no outlets for charging on this outdated flight and the seatbelt were dirty with crusty food. The TV was surprisingly tiny...like the smallest I've ever seen. The check in was also awful. The person that checked us in had no mercy. He made me shift around my bag for .8 kg"
Pros: "Economy window seat on A380 has extra storage unit underneath window (similar to business class). This was really convenient. Still some room underneath seat in front but entertainment box would block large items. Quiet flight no unnecessary announcements from crew. Boarding was ok as I am a priority member."
Cons: "Food is not as good as some other economy flights I have taken. Entertainment (movies) were ok but not great."
Pros: "Not enough room in the seating area"
Pros: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Cons: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."
Pros: "Flight crew was really polite. Very attentive and remembered what was requested."
Cons: "Boarding was chaotic. Seats were really tiny. Crammed in, in all directions"
Pros: "Crew were nice and friendly. Flight left a little late but made up the time even after the big IT disaster of the day before."
Cons: "Small seats with too much recline of person in front. An odd and chaotic method for boarding."
Pros: "Mostly everything was ok."
Cons: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."
Pros: "Flights attend"
Pros: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Cons: "Usually starts late sometimes in London, and always on some remote gate."
Cons: "Tried to change my return flight from Phoenix to Miami. Typical Legacy rigid inflexibility made it impossible."
Pros: "The entertainment was great, I just watched movies the entire flight and had a great time."
Cons: "Needed more water but I guess they were busy with some sick passengers."
Cons: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."
Pros: "The food is good , the comfort is little bed the chairs is to close the other passsanger in the front is make nervous ,evert"
Cons: "Everything it's ok just the check in sometimes is take longer that the fixet time"
Pros: "Food was good!"
Cons: "The flight was late, that happens. There was no sufficient information about it though. Boarding was badly organized (could not hear BA staff yelling through the crowd). The 1000-year old 747s are really inconvenient and you could not believe how small the seating space is. To dot the i, of course we missed our connecting flight and got no information about it, again, only after running across half of Heathrow... About missing the connecting flight: it could have been avoidable with just a minimal amont of effort, or willingness, or any sign of care towards the passengers. Customer service is waaaaay behind my expectations."
Pros: "Food was good and drink selection was great."
Cons: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."
Pros: "Hard to find anything positive."
Cons: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."
Pros: "Good flight"
Cons: "All good."
Cons: "I counted on the airline to scedule enough time on the layover in London. We had a delay and then we had to run to plane. And the luggage made it to us two days later."
Pros: "Seat was comfortable. Crew was professional."
Cons: "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."
Pros: "Everything was generally great I don’t have any complaints."
Cons: "Well it’s nothing you can change I was pleased that the flight took 8 hours instead of 9 but because we were early it was a bit inconvenient that Heathrow had us do a “hard” arrival I think that’s what it was called so instead of a gate we got off on the tarmac."
Cons: "American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed."
Pros: "Short connection times"
Cons: "Being on time because of short connection time"
Pros: "Friendly crew and relatively new entertainment system"
Cons: "- Seats are very tight - Pay for luggage even on a transatlantic flight and your seat (if you want to choose) - Food was below average - even for airline standards, ran out of drink options even for dinner (the second time they serve drinks)"
Pros: "Crew was very nice, and helpful."
Cons: "I remember you used to get to choose from some seats even if you didn't pay extra. Since the smaller airlines started charging to choose, now the big ones are doing it as well. I checked in for two tickets at the same time, but my wife and i were still separated. Frustrating"
Cons: "Well organized loading, consistent beverage service"
Pros: "great trip and crew"
Cons: "Es on flight 5799 which was delayed over four hours and finally cancelled. Delay without explanation but did not appear to be weather related. Cancelled because no crew available. Put on another flight that was to leave st 10:45, but delayed due to weight restrictions without luggage."
Pros: "On time and convenient"
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Totally fine"
Cons: "It was fine"
Cons: "There was delay, as one of the steward was not there. There were 2 connecting flights for me, and was totally stressed about my connections."
Pros: "Excellent and original Japanese foods"
Pros: "Actually assigned a middle seat, unable to change it but found that there was nobody else in that row!!!"
Cons: "See above"
Pros: "It was hastle free"
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Pros: "The cabin crew bent over backwards to help."
Pros: "The flights were on time"
Cons: "I purchased the flight as a British airways flight when it was really an American airlines flight."
Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"
Cons: "We didnt managed to get on that flight due to the delay from precious flight from philadelphia"
Pros: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Cons: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."
Pros: "Good entertainment"
Cons: "Bad organization during boarding"
Pros: "On time departure"
Cons: "Why do not they serve FREE water????"
Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"
Pros: "No hassle"
Cons: "I wasn't allowed to check in online and couldn't find out the reason for that"
Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "Flight was changed. Didn't get the seats I had already picked out. Woman on flight was very rude to me when I asked where the restroom was. NOT a good experience over all."
Pros: "Great crew!"
Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Pros: "I liked the fact that it was a smooth flight, my row was totally empty, which enabled me to pass out like a little baby. I forgot that I was on an airplane and not an air mattress. Kudos to the pilot!"
Cons: "Eddie Murphy wasn't on my flight"
Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."
Pros: "Crew was nice including those helping with boarding. Smooth ride."
Cons: "Limited snack options."
Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"
Cons: "3 gate changes 2+ hours delayed leaving PHX"
Pros: "More available leg room on aisle seat."
Cons: "The plane was very old, the crew was unprofessional and further only provided drink service once in 4 hours. It was mass chaos boarding because the flight that landed was late as well."
Pros: "Boarding was efficient."
Cons: "The flight crew acted like they hated being there."
Cons: "We didn't make the connection because of American's incompetence on our previous flt. of Hermosillo to Phoenix."
Pros: "Being number one on the upgrade list at boarding, I appreciated being upgraded to first class as an Executive Platinum member."
Cons: "The pilot provided no departure or arrival information; he simply said cabin crew take your places for take off, and on arrival, he simply said the aircraft was one hundred miles from landing in twenty minutes with no other details enroute."
Cons: "I am a platinum member. My bag was 5 lbs over weight. I had to take items out of the suitcase and put them in my carry-on!! They weighed my suitcase and even make me take 1 lb out because the scale was 51 lbs, instead of 50! Furthermore, the flight was half empty. Then I had one extra package that I wanted to check. I was told to take it as a carry-on. I told them I thought it was too large. They disagreed. In any event, I took the package to security and was told it was too large! I am really disappointed in the service and am hoping this is not because American Airlines is now running US airways."
Pros: "Flight landed early"
Cons: "Found that seats that were booked together with family kept getting moved. Even when going back and checking the original seats were changed - so again changed so that family could sit together and once again the seats we booked to sit together were changed. Its a long uncomfortable flight, so having family next to you makes it much more bearable."
Pros: "Flight operated on time and safely"
Cons: "First class flight attendant did not recognize me by name or as an Executive Platinum member; aircraft window screen next to seat 1A was inoperative; pilots provided minimal communications and were very uninformative."
Pros: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."
Cons: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."
Pros: "Flight late due to discovery of radio not working just before flight departure. My seats had less room than seate in front of me and it would not recline leaving me an unacceptable amount of space."
Cons: "It got to Hawaii and my bags also made it. Since flight was late I could not get my rental car costing me more money."
Cons: "We travel to Kauai every year with 3 little kids and every year the crew runs out of food. On a 7 hour flight, there should be food or snacks available for purchase of you are past the first 5 rows"
Pros: "The flight operated safely and the flying time was shorter than normal."
Cons: "Delayed departure from PHX by more than one hour; no beverages provided to first class passengers after boarding and inspite of delayed departure; first class flight attendant did not recognize that I had preordered my meal entree nor did he ever call me by name as an Elite Platinum member. The aircraft leather seat back 1F was torn leather, showing signs of poor maintenance of the interior cabin. No electric outlets at seat for recharging portable electronic devices."
Cons: "My pre-assigned seat was not available at boarding. The crew skimped on offering water after the main drink service."
Pros: "The crew was good."
Cons: "The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight."
Pros: "Check in process was fast and easy!"
Cons: "More comfortable seats"
Pros: "On time!!!"
Cons: "Long walk to our gate."
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Pros: "The crew was really lovely. They handled a socially challenged passenger with a lot more patience than she probably deserved."
Cons: "I know it's probably not legal to throw passengers out of a moving plane, but I think the flight would have been a lot better without that disruptive lady making multiple scenes. I don't understand how people who behave that way are capable of travel in the first place"
Pros: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
Pros: "All ok"
Cons: "Free WiFi never worked !!"
Pros: "Cabin much too hot and no air circulation until just before pushback. Ack!!"
Cons: "No hay distraccion ni almimentacion,. El vuelo era largo de 2:45 h y siendo iberia pense que seria mucho mejor que ineria express"
Pros: "On time, check-in fine if you allow plenty of time, leg room good,"
Cons: "Choice of movies, food mediocre"
Cons: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Pros: "Everything was perfectly...nice crew"
Pros: "The entertainment was good and the crew was great."
Cons: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."
Pros: "Crew for business class was much better than Economy, Nice menu."
Cons: "No entertainment, I know is a short flight but still there should be at least an internal wifi with movies to be seen on PAX devices."
Cons: "Sits are too tight. Honestly impossible to be comfortable"
Cons: "Crew wasn’t unfriendly , no food was provided"
Pros: "First flight ever where water or coffee we’re not offered. Good cart came out. Nothing offered. 3 attendants? To do what??"
Cons: "No beverage or food offered"
Cons: "Our seats was almost the last seat of all our flights, even we checked in very early."
Cons: "Few movies. Not good food options"
Pros: "I loved being offered newspapers before takeoff. in-flight entertainment had a good selection, food was good, and there was a decent amount of space on this flight because it was relatively empty."
Cons: "they book flight connections too close in madrid, resulting in big hassles, especially if passport control is also involved"
Cons: "At the airport in Rome, I wasn't able to take on my carry on bag, when it was within limits. I was upset because many had the same size and had it with them. I was concerned with valuables inside, but thankfully all arrived OK."
Cons: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."
Pros: "Crew very nice"
Cons: "Food terrible."
Cons: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"
Pros: "the food"
Pros: "surprisingly smooth transition with enough time to make all connections.."
Cons: "wish I would have been informed of imports not allowed but more my bad..."
Cons: "We were delayed two hours after boarding while the ventilation system was repaired. Some people got water...others not. We were the one not given water."
Pros: "Decent flight"
Cons: "No snack, no drink, no entertainment - not the end of the world on a short flight, but they're categories you asked about"
Pros: "On the plane, the trip was fine. The trans-atlantic section of the flight was surprisingly spacious."
Cons: "The connection was too short in Madrid, so I missed my flight to Berlin and was stuck in the airport for 11 hours. No airport lounge. Kind of a drag after a 9 hour flight. Also they said that my luggage would already be in Berlin but it was not and now I am still trying to find it. Yikes!"
Pros: "I flew business class: the crew and comfort was great; the food was pretty good."
Cons: "Boarding was horrendous: they have the whole flight stand and wait to board! In Madrid, they called to initiate boarding and we stood for 15-20 min before anyone moved at all; business class was then called, and we ended up standing another 15-20 min in the jetway before being ushered into the plane! Even in business class, the entertainment system was poor it's difficult to use and my system froze entirely on the way to Madrid. It worked on the way back, but the selection was relatively limited and poor."
Pros: "The flying crew was OK."
Cons: "The company is not good on following schedules, jeopardizing people's duties and responsibilities. Definitely not recommending this company to anyone!"
Cons: "2 of our bags didn't arrive to Beirut"
Cons: "They lost our four bags. Three were found two days later. One bag we never saw again on vacation so had to buy a fourth of the stuff a family of four had to survive in Europe for a month. Bag was eventually found and sent to our home in US. Iberia had connecting flight to Berlin so close to arrival in Madrid that we barely made it on flight and bags never did. We will never fly iberia again."
Pros: "It got me there"
Cons: "Seats were so tight that you had to fold yourself into the rows and your knees were hitting the seat back in front of you. They charged for any food OR drink - NO free beverage service at all."
Cons: "Horrible from beginning to ending."
Pros: "The films are a bit old but ok."
Cons: "Delayed flight, attendants rude, boarding not organized, the plane has too many rows, only pasta left for the last 10 rows. The touch screen in the seat is not quite nice for the one that is sit on it, looks like you have a bird hitting your head."
Pros: "Boarding was efficient"
Cons: "Crew and service personnel were rude, Food was bad, entertainment was none existent! Very long flight without entertainment and rude service"
Pros: "Flight was early to Madrid (i.e. shorter duration than planned)."
Cons: "Not enough discipline in the boarding process. No enforcement of the carry-on luggage policy. People were bringing on 3-4 small bags and taking all of the overhead space."
Cons: "They let me sleep through the free snacks and woke me when they came through with the pay-for snacks"
Pros: "It was on time. It was efficient."
Cons: "Should offer at least water."
Pros: "I felt rushed when eating. There was not enough time to eat when they were coming to offer more bread and coffee. They were in a hurry to pick up. Food was short"
Pros: "Standard EU flight, on time"
Cons: "Had to buy food and the sandwiches were soggy. Wouldn't accept credit cards at first, staff tried to push cash payment until finally getting a different credit card readee that worked."
Cons: "I got fever after I boarded the flight. After the lunch/dinner , probably 30 mins after it I asked for Hot water or some hot tea as I was feeling cold. Both the flight attendants told me the service is closed. If this is your hospitality, ba**s to you from next time."
Cons: "Food Bording Confort"
Pros: "Great selection of movies and the food wasn't too bad."
Cons: "The guy in the same row as me took off his shoes and used the remaining seats between us as a bed. I thought it was rude and disgusting and showed a lack of spacial awareness. Blankets were not very soft. Also, one of the flight attendants was really struggling to push any of the trolleys, running into the arm rests of the seat."
Pros: "My husband has trouble on planes due to his health. This flight was the most comfortable we have been on. My husband slept on the plane for the first time. We travel to Europe once a year and will be looking for this flight. Thank you!"
Cons: "The food could be better"
Cons: "The aircraft has air condition problem and they whole flight was extremely HOT!!!! Cabin crew paid very little attention to this until we were 4 hours into the flight and basically said there is nothing I can do. I call for the head of the cabin crew and she took 2 hours to come talk to me. I had to wait for here to come out from her flight nap in the crew quarters."
Cons: "The crew were not friendly; they were kind of brusque. They didn't smile much, and seemed annoyed by passengers."
Cons: "Missed flight. Was difficult to find a new flight to NYC. They were finally able to get me on an Air France flight from CDG many hours later. I had to pay the bus fare from Orly to CDG out of my own pocket, and took over an hour to get there. They refused to compensate me in any other way."
Pros: "The seats are comfortable.nice leg room."
Cons: "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."
Pros: "Sleeping and being left alone"
Cons: "Food, Service by cabin crew because they never smiled"
Pros: "Super friendly"
Cons: "Maybe a hot meal?"
Pros: "2 free checked bags"
Cons: "Very long wait time."
Pros: "The crew was fabulous"
Cons: "We had a crying baby onboard for the entire flight. I found it difficult to sleep as a result but understand this was outside the control of the airline. A bit more legroom would have been nice but I booked economy so again that was on me."
Pros: "Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema."
Cons: "No delays."
Pros: "attention and food"
Cons: "more bathrooms on the airplane"
Cons: "The airline staff closed the gate and would not let all passengers board, causing over 30 to have to be rebooked on flights the next day."
Pros: "Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok."
Cons: "The food could have been better."
Pros: "The crew was very professional and service minded"
Cons: "The food was disgusting this time as well as the last time I traveled with TAP. The seats was uncomfortable and in leather like material witch made the seats very warm and sticky."
Cons: "Not cancelling it"
Pros: "Very friendly crew, nice plane"
Cons: "Very expensive extras like seats and luggage"
Cons: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"
Cons: "Been on schedule."
Cons: "Flight was delayed 1 hour"
Pros: "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Cons: "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."
Pros: "It was on time."
Cons: "90 euro per bag!!!! Outrageous. Never again TAP."
Pros: "the crew was very helpful and friendly"
Cons: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."
Pros: "On time departure, early by 30 min arrival."
Cons: "Low quality of food. Some flight attendant barely spoke English. Low choice in movies."
Pros: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me."
Cons: "TAP's stupid rules against my destination. Not faire!"
Pros: "Friendly staff"
Cons: "One of my checked bags never arrived. It has been a week and I still don't have my bag."
Pros: "Nice paid business class upgrade"
Cons: "Seat 1F gets hit quite often during service"
Pros: "Not too many people"
Cons: "Was delayed. Too long waiting for luggages"
Cons: "If you're going to charge for a checked bag on an international flight, it would be nice if you made that clear on the ticket purchase. A tiny link buried in the information section "See baggage information for additional fees that may apply" doesn't make it abundantly clear that you're going to be hit with an $85 charge each way (ultimately $380 for my wife and me round-trip). Sneaky and dishonest!"
Pros: "The food was good"
Cons: "This flight never indicated that there would be an additional charge for baggage. It cost me $400 extra dollars. The service for the airline was terrible and the layovers were horrible."
Cons: "Though the weather was fine - no excuse - the 7 hours delay! the fact that instead of landing in Newark (my original reservation), we landed in JFK! VERY INCONVENIENT AND AN EXTRA EXPENSE! The fact that in Lisbon airport I had to wait more than one hour to reach the help desk and then plead to receive a voucher for refreshment (left Madeira on an early flight, no breakfast on that flight, the flight to NY delayed till 5 PM!). I chose TAP because it was the most direct way to reach Madeira - but the delays on both flights were more than unfortunate - it was simply poor service."
Cons: "They charge $100 to check a bag. Never again."
Cons: "If there is a luggage fee it should be clearly stated while reserving the flight. It was upsetting to find out at the airport that there was an extra 85 dollar fee on top of the ticket price. The plane was also very cold. Very uncomfortable."
Pros: "Smooth flight"
Cons: "No TV"
Pros: "I got to Rio de Janeiro on time"
Cons: "cramped seats, minimal water offered by crew on 9.5 hour flight. I also found the extra charge to reserve a seat on this flight a serious affront to economic sensibility"
Cons: "Tha total absence of hard alcoholic beverages, no moderate cocktails"
Pros: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
Cons: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."
Cons: "Seats, food, no internet, no wifi no USB outlet Besically it's old time flight"
Cons: "The movies could have been better. Food was average."
Pros: "Great service on board, very attentive crew. Great food (Yes, it was good), modern aircraft."
Cons: "The boarding process at Terminal could be easier and simpler. They told us to set up lines way before the actual call."
Cons: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."
Pros: "Service and crew were very friendly. Excellent!"
Pros: "Flight staff was great, service was top notch. food was surprisingly good, red wine included in your ticket. movie choice was good. coach seat was as manageable for a long flight. you pretty much know what your getting yourself into flying coach overseas. this was a pretty good seat."
Cons: "We flew thru about an hour straight of moderate turbulence but i'm guessing that was unavoidable. Checkin was a bit weird, they had a gate change and never announced it. Fortunately, i checked the board. about 6 of us had been at the other gate for a long while."
Cons: "childs crying, no sleep, but what can we do right?"
Pros: "Easy check in and bag handling"
Pros: "The crew was fine. Plane clean and comfortable. Would fly again."
Cons: "Agent at the gate wouldn't let me do a medical pre-board. When I checked it, the ticket agent said it wouldn't be a problem, I should just ask at the gate. The agent there said there would be no reason to board early even though I have a doctor's note. She said I could board with everyone else and was extremely rude and dismissive. Thank goodness the ticket agent helped me out (by putting me in a seat where I'd be first to board), but if he hadn't, it would have been a terrible experience."
Cons: "Paid for a seat with extra legroom because I'm 6'4". Was given a different seat and still charged."
Pros: "The flight was mostly ok minus squeezing in seats. Crew was delightful. Delay lowered my rating."
Cons: "Severe delay. Almost missed connection."
Pros: "Food and attention"
Pros: "Loved the customer service. Very friendly and helpful staff."
Cons: "The plane was making the strangest noises!! Something with the landing gear perhaps? Very high pitched noise. Also, the boarding was horrendous. No warning of the fact that we would have such a long trek to the airplane and in the rain, no less. However, I was grateful that we ended up taking a larger plane to accommodate all of the luggage. But then the stewardess had to spray something in the air around the bins, I found that to be very strange."
Cons: "The seats were not comfortable. It hurt my back."
Cons: "I'm vegetarian and I can't chose the option when I made the checkin"
Pros: "Late night dinner provided and morning snack"
Cons: "The seats are really hard to sit on (no soft at all) and seem to be made for very short people, so not enough leg support. I was glad it wasn't a 9 hour flight."
Pros: "Food was great! Space between seats was perfect."