Find Cheap Flights from Phoenix Sky Harbor Intl to Nairobi Jomo Kenyatta Intl (PHX - NBO)

Checking in to boarding was smooth and quick. The flight was on time and the crew was superb, cheerful, and some of the best.

Flown with Delta, AA, United and a lot of other carriers, but Etihad felt a little more special. Was a little skeptical never having flown them before but was pleasantly surprised. The service was just better, the seats were just better, the food was just better. Overall, everything was just a bit better than what I was accustomed to. I will be definitely recommending Etihad to F&F.

The food gets a little monotonous. We got served rice on 4/4 of our meals... lol. It;s better than not getting any food but it;s the only thing that was a little off.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The food was good, the service was excellent, and we had achance to sleep.

Nothing

I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.

If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.