Find cheap flights from Phoenix to New York LaGuardia Airport

Pros: "Everything was generally great I don’t have any complaints."
Cons: "Well it’s nothing you can change I was pleased that the flight took 8 hours instead of 9 but because we were early it was a bit inconvenient that Heathrow had us do a “hard” arrival I think that’s what it was called so instead of a gate we got off on the tarmac."

Cons: "American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed."

Pros: "Short connection times"
Cons: "Being on time because of short connection time"

Pros: "no"
Cons: "on time departure"

Pros: "Friendly crew and relatively new entertainment system"
Cons: "- Seats are very tight - Pay for luggage even on a transatlantic flight and your seat (if you want to choose) - Food was below average - even for airline standards, ran out of drink options even for dinner (the second time they serve drinks)"

Pros: "Nothing"
Cons: "They canceled the flight"

Pros: "Crew was very nice, and helpful."
Cons: "I remember you used to get to choose from some seats even if you didn't pay extra. Since the smaller airlines started charging to choose, now the big ones are doing it as well. I checked in for two tickets at the same time, but my wife and i were still separated. Frustrating"

Cons: "Well organized loading, consistent beverage service"

Pros: "great trip and crew"

Cons: "Es on flight 5799 which was delayed over four hours and finally cancelled. Delay without explanation but did not appear to be weather related. Cancelled because no crew available. Put on another flight that was to leave st 10:45, but delayed due to weight restrictions without luggage."

Pros: "On time and convenient"
Cons: "Crowded"

Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."

Pros: "Totally fine"
Cons: "It was fine"

Cons: "There was delay, as one of the steward was not there. There were 2 connecting flights for me, and was totally stressed about my connections."

Pros: "Excellent and original Japanese foods"

Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."

Pros: "Actually assigned a middle seat, unable to change it but found that there was nobody else in that row!!!"
Cons: "See above"

Pros: "It was hastle free"

Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"

Pros: "The cabin crew bent over backwards to help."

Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."

Pros: "The flights were on time"
Cons: "I purchased the flight as a British airways flight when it was really an American airlines flight."

Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"

Cons: "We didnt managed to get on that flight due to the delay from precious flight from philadelphia"

Pros: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Cons: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."

Pros: "Good entertainment"
Cons: "Bad organization during boarding"

Pros: "On time departure"
Cons: "Why do not they serve FREE water????"

Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"

Pros: "No hassle"
Cons: "I wasn't allowed to check in online and couldn't find out the reason for that"

Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."

Cons: "Flight was changed. Didn't get the seats I had already picked out. Woman on flight was very rude to me when I asked where the restroom was. NOT a good experience over all."

Pros: "Great crew!"

Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."

Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."

Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."

Pros: "I liked the fact that it was a smooth flight, my row was totally empty, which enabled me to pass out like a little baby. I forgot that I was on an airplane and not an air mattress. Kudos to the pilot!"
Cons: "Eddie Murphy wasn't on my flight"

Pros: "Very professional and friendly."
Cons: "N/A"

Pros: "Volare con American"
Cons: "No snacks offered! No alcohol drinks offered!"

Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."

Cons: "delayed"

Cons: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."

Pros: "Crew was nice including those helping with boarding. Smooth ride."
Cons: "Limited snack options."

Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"

Cons: "Always a problem with these guys"

Cons: "3 gate changes 2+ hours delayed leaving PHX"

Pros: "More available leg room on aisle seat."

Pros: "Nothing!"
Cons: "The plane was very old, the crew was unprofessional and further only provided drink service once in 4 hours. It was mass chaos boarding because the flight that landed was late as well."

Pros: "Boarding was efficient."
Cons: "The flight crew acted like they hated being there."

Pros: "Never in all my flying experiences have I had such quick baggage retrieval. I walked to the baggage claim area in Dallas and magically my bag was right in front of me and as if that wasnt enough the same thing happend when I returned to NY. If I can help it I will always fly American."

Cons: "Crew not that friendly. When boarding first flight attendant seemed annoyed that I asked her about my seat. ** there is a fee for about everything on frontier. I would rather pay additional for the tickets on other airlines because the process to check in luggage, get to the gate, and have the Benicia of not being charged for every little thing is WORTH IT. You end up paying more to fly frontier by the time you are done paying for the extras. I prefer the one stop shop. Convenient and no drama."

Cons: "We sat on the tarmac in DSM for an hour!!!"

Cons: "Was not aware of the cost to carry on a bag or pre assign general seats. Would avoid flying Frontier in the future unless no other options were available."

Pros: "I arrived to my destinations on time....that is all."
Cons: "The whole negative experience started with having to pay for my carry on. Yes, this was my fault for not knowing or expecting the extra $45 each way for my carry on. Water was not given during the three hour flight - you pay for all refreshments! The planes feel like a budget experience with cheap fold down trays and arm rests that slam down making lots of noise, and there is very little foom under the seat to put a small bag. My same small back pack that fits under other airlines seats wasn't even close to going under forcing me to straddle for the the entire flight. I will NOT use Frontier again. The airline feels like Alligeant that costs much less. I'll stick with Southwest!"

Pros: "Everyone was friendly, courteous, and professional."
Cons: "No warning of carry-on charges."

Cons: "Tight seating not well padded. Crew very pleasant"

Pros: "The check in Gal was great."
Cons: "Everything else."

Pros: "I didn't like anything except for getting to my destination in one piece."
Cons: "I will never fly Frontier again. The stewardess on the first leg of the trip was very rude to the people seated in front of me. They were unorganized and they nickel and dime you to death. who makes you pay for your seat? Frontier. They emailed me five thousand emails about checking in after I checked in. They want to charge you three dollars for a soda. It is not customer service. Having a survey for customer happiness is stupid when they aren't working to make the customer happy. It has become evident that airlines do not care about their customers anymore. I mean if you are going to make us pay for everything then at least be polite. And on the return flight we had to sit for a half hour and wait while they moved another plane that was occupying out gate."

Cons: "Every time they delay in flight this is happened 20 days before on same flight"

Cons: "Hidden Fees, thankfully we could afford the extra $20/seat. On the first leg of the flight it was 100 degrees in the cabin, and there were NO beverages available at all. We were told there would be a 5 minute wait on the tarmac before unloading...we've been here for 45 minutes with no end in sight."

Pros: "Fast flight, nice crew."
Cons: "Extra for luggage, charging for water, 4 hour delay."

Cons: "Paying for a carry on bag"

Cons: "Delay and Carry-luggage is charged"

Pros: "Very friendly crews. I wasn't troubled with checking the size of my carry on. Very roomy middle seats. Above average for the competitive prices they offer as long as you don't pay any additional for carry on or checked bags."
Cons: "Seats don't recline, no complimentary beverage service. Storage room under seat is very small and if your bag will not fit rules are you must pay for your carry on."

Cons: "I didnt like the fact that the flight was delayed and a notification wasn't sent to my phone. I had checked the status that night when I checked in and early in the morning and the system said that the flight was on time. It wasnt until I reached the airport and the lady behind the baggage counter told me that the flight was delayed for two hours. I went to go eat with my daughter at the Chilis restaraunt. I figired since the flight was delayed why not have some lunch and head to the plane an hour before take off time. I left the restarant and went through screening. One of the TSA memebers asked me why was I going in so early when the flight was on delayed. I let them know that the flight was suppose to be taken off in an hour so they let me through. As I'm walking through the terminla they have someone walking bu asking if anyone was getting on the frontier flight. I told them that I was on that flight and they told me I needed to hurry up because the plane was about to leave. I became nervous ans started running down the gate to make it to the plane. I'm running with a two year old so Im pretty sure that you can only imagine how difficult that was. Once I reached the gate I was out of breath and it was suppose to be eight minutes before we took off. However we sat on the plane for about another thirty minutes before we left. I feel as though the communication with the airline is not there 100% and if you are sitting in an airport you should be able to hear the update especially when they are not planned ir taking place at a time that is different from what was already relayed."

Pros: "flight was only delayed because of weather. captain was good to explain and we didn't lose any time in transit."
Cons: "there is no organization, zoning was called two at a time vs. one at a time to allow for ease of lining up."

Pros: "Nothing, never got the chance to board the flight."
Cons: "There was no indication received that Frontier required a check in of 45 minutes ahead of the flight time. And even though I was 2 minutes shy of that time, Frontier crew still did not allow me to check in. RIDICULOUS!!! No other airline has this bogus requirement. In addition, Frontier doesn't give an option for rebooking for another day, which may require an additional fee (as other airlines do). The only remedy for missing a flight is moving to Frontier's next scheduled flight (that is, the next day for a trip from Atlanta because Frontier only has one flight leaving Atlanta per day). Of course, this didn't work for me because I needed to be in New York on the day of my scheduled flight. $200 DOLLARS GONE!! In conclusion, I will never book another trip with Frontier. Also, I will never use another source to acquire a ticket because that source may not provide me with certain requirements for the airlines it sells for."

Cons: "A320 seats don't recline...not Frontier's fault...everything costs but water on a 3+ hour trip...at least coffee should be free especially when ticket prices are still up while fuel costs are down....ditto for bag prices Pilots did an excellent job of landing in a 62 MPH wind...several other flight hsd to abort landings due to wind"

Pros: "this plane was way better than the last Frontier aircraft, the seats were leather and had head rests and they had TVs."
Cons: "TVs cost money."

Pros: "There was absolutely nothing I enjoyed."
Cons: "The Pilot was horrible!!! When we were preparing for landing, it felt like a roller coaster ride. The plane made a long drop and had everyone screaming. I'm never stepping to that plane ever again."

Pros: "Captain kept everyone informed with detailed status updates and explanation. Excellent on board communication."
Cons: "The flight was delayed due to weather and no notice was given via text or email. Charges for carry-on should have been evident at time of booking, as it is ultimately part of the cost of my tkt. Would rather pay all with tkt price than have all these hidden additional costs."

Pros: "When we got to the airport the kiosk was not working, and no one was at the counter. Checked in online, they charged us $45 per carry on (didn't read the small print, because it's so small, and no other airline I've been on charges for carry ons). To check a bag was cheaper, $35 but no one was at the counter. Also, they charged us $20 per seat when we checked in, did not give us the option of a no-charge seat online. (even though we did have tickets) So, I paid an additional $130 for the 2 tickets total. Shabby airline."

Pros: "The flight was so fast I barely had time for a nap. The pilots made it such a relaxing flight I wasn't ready to get off the plane just yet. Thanks Frontier."
Cons: "like the great Beastmode would probably say. I'm only in this box because I have to be in this box. No complaints at all"

Pros: "flight and crew were excellent"

Pros: "The plane didnt crash and for once frontier wqw actually on time"
Cons: "Frontier went from being a great airline to nickle and dime air. There was a fee for EVERYTHING. $40 for carry on luggage?! Tlwhat a joke. A bag that i carey and hanfle myself does not constutue a $40 fee. Hell the bag didnt even cost that much. Not to mention the hard back cattle seating they installed plus charging for water. I will never fly frontier again after 20 years of flying with them."

Cons: "I flew from Atlanta to NY and supposedly laguardia airport shut down arrivals because of snow... after circling in the air until the fuel ran out, we landed in Philly and an hour later were informed that it would take at least 3 hours to get into laguardia! That would have been fine if it wasn't for the fact that a delta flight left atlanta around the same time and landed in laguardia just fine shortly after we were told that we have to wait. When absolutely no one was there to inform the passengers what to do in terms of getting back on the plane, I just left and took the train home. Not cool frontier! Should have paid a little extra for a more reliable airline"

Pros: "The lower fare"
Cons: "Everything else. Felt like we were being punished for paying less. It was s surprise e we had to pay for our carry on. Lack of comfort was the worst part."

Pros: "I like th newer planes and the fact that the seats are pre-reclined. Space seems open and not claustrophobic. Efficient boarding and timely departure. Although they charge you for everything, it's a great option for a low cost airfare."
Cons: "All was good on this one."

Pros: "Getting off the plane and not getting back on."
Cons: "I am not one to complain, bust SHEEEEESH. Customer service. RUDE. I paid $250 for someone to be rude to me at 5:00 in the morning. I listen to the lady checking bags ARGUE with a mentally handicapped woman(who is crying) because she is trying to charge her $60 for a bag that was free the last trip. The guy helping me I believe helped the mentally handicapped woman get her duffle in the free bag slot, no problem ... I check in go up stairs two hours later same lady is checking tickets, verbally arguing with MULTIPLE people about baggage.. including me, when I was already downstairs and pre approved to fly with my bag. She made us all get out of line and either pay or re check the size of our bag, some people ended up paying while I got to get BACK in line after already waiting to board and another employee approved my bag to fly. This lady is arguing, smiling, but loudly arguing, very rude and condescending like she was better than everyone. I was appalled at the way they treat their PAYING guest.. Like come on lady, nobody wants to be up at 5 am getting on a plane, but that is the job she chose, so no reason to take it out on paying customers. I honestly couldn't believe her attitude."

Pros: "Nothing"
Cons: "I booked because of the cheap rate. Only to find out at the airport that they charge 25 for carry on luggage...I knew they charged for checking luggage but for a carry on?! ridiculous. Adding those $50, price is the same or more expensive than other better airlines. There was no food whatsoever. Almost 4 hr flight and no food....the food they sell is basically snacks...not even a sandwich. The seats are insanely thin and hard. Entertainment? You have to pay for that. Never seen this kind of horrible service. I lost my flight coming back from NY because of the bad weather conditions. The airport was insane, we got off in the middle of the freeway because cars were not moving and started running. I left 3hs30 before my flight and still lost it...thats how crazy it was. Not only they didnt offer any help, they wanted to charge penalty and put me on a flight 4 days from then. Tried calling and explaining, no one cares. Never flying this company again"

Cons: "Terrible seats. Non-adjustable, thinly padded, short on leg room. Like a flying school bus."

Pros: "The boarding process went seamlessly."
Cons: "There is a charge for each piece of luggage, including your carry-on. I ended up paying more for my luggage than for my actual flight; the seats are hard, uncomfortable, about 1 inch thick with no padding and do not recline; there were about 25 screaming children on my flight making it an uncomfortable and expensive 3+ hour nersary flight. I will not be flying Frontier in the future."

Cons: "A family of 4 with 2 small children sat behind my colleague and I on a 6:30am flight from ATL to LGA. There were 2 small children who disrupted my entire flight. Constant banging on the back of our chairs, slapping the trays up and down for 2 hours, slapping the plane windows, etc. After repeated efforts to ask the parents to have their children stop, the parents could care less about the disruptive behavior of their children. Complaints were made to the crew to no avail. The children were disrupting the entire 5 rows around them. These passengers should have paid for my and my colleagues flight, in addition to their flight, as they cause one of the worst experiences on a flight I've ever had. After this flight, I believe there should be a policy that if you have children on a plane, you should be required to pay more, allowing the people around you to pay less or opt out of having to be seated next to a passenger with a child."

Cons: "Flight was delayed 5 hours. Seats are uncomfortable. Hidden fees make flight as expensive or more expensive than other airlines."

Pros: "I liked the direct flight from chi. To Az. The one thing I didn't like was that we didn't get a cup of coffee on our return trip home, just on the way there."

Cons: "The extraneous fees for CARRY ON bags"

Pros: "Anything."

Pros: "I had an enjoyable experience with Frontier. Staff and Crew were amazing. The only minor gliche is the seats or maybe just my seat didnt recline. Other than that I enjoyed my flight to NY. Im sure ill enjoy the flight back to Atl as well...hopefully!"

Pros: "Certainly the airline knew it was going to be a busy week but I have never seen greater chaos in the Denver airport. That being said I was able to find someone who said she could be fired but was able to get me a boarding pass even though it was an hour before the flight left and all I had was brief case with me. For that I am thankful. Next time I will print a boarding pass prior to going to the airport"

Cons: "it took 45 minutes for my bag to come out"

Pros: "Price"

Cons: "Crew was condescending and rude. There were young adults in a group around me and my companion, who also look young, and the way the flight attendant spoke to us about technology was rude."

Pros: "it was clean."
Cons: "PAID $40 per carry-on - which I have seen "free/included" on other airlines. Every seat selection had a price $11-$16, including standard seating. On the flight, I had a $2 soda pop, as it was not included. In other words, every possible step or choice has a price. If Frontier comes on top of KAYAK, please read details and ADD UP THE COSTS. After the above 3 items, I DID NOT SAVE with Frontier and should have chosen another airline."

Cons: "that there is a no refund policy and to change a flight i get penalized plus have top pay the difference of the new ticket its a gangsters dream and what are big corporations freaking gangsters pretty much."

Pros: "Staff were nice"
Cons: "Paid $85 for my 2 pieces of luggage - what a trap!"

Pros: "It was really fast flight i loved it."

Pros: "I don't like your new seats on the plane. Way too small."

Pros: "I was not aware of paying for the seats. I bought the tickets on kayak.com, but I can't remember seeing anything about paying for seats and carry on. The staff was great and funny at times. I thing airlines need to put all charges up front that includes kayak.com"

Cons: "First of all, they charged me to check into my flight. My $131 ticket turned into $183 and I hadn't even checked in for the way back. Not only did I have to pay for a seat at check in, but I had to pay $40 to brin a carry on!!!! So what the heck did my ticket pay for?!?! Once I choked down the extra $53, I went to the gate and the flight was cancelled. The gate attendant offered a refund or to put me on a flight the next day. He wouldn't look at other airlines for me. The only nice thing they did was make the refund process easy on the phone, since I had to leave the terminal to find another ticket counter to help me. I will not be flying frontier. Ever."

Pros: "Very smooth and I didn't get sick yeah. Also it was 1/2 hour early - bonus"

Pros: "The crew was great shirt trip"
Cons: "Nothen"

Cons: "It will be better to include the bags in the fly ticket for some reason. Before we checked in, a lady told us to just print the boarding pass and go inside in order for us not to miss the fly when we asked if we can have as discount because we did not know about the carry-on bags. Outside was $55 for a bags and $65 at the gate. Which is $10 more for each additional bags. This is stealing money from people and they are sending passengers away from Spirit airlines. I don't recommend to anyone. Even water, you have to pay for it."

Cons: "I wasn’t sent an email or text letting me know the flight was delayed 3 HOURS!! I was traveling from Northern Michigan and would’ve changed my travel to Detroit had I known. I had to spend time waiting in the airport."

Pros: "Airplane was new and comfortable. The crew was friendly and helpful."
Cons: "Being charged for the ability to choose a seat and bring a carry on bag makes Spirit less of a discount airline."

Pros: "Flight departed on time. Price of tickets was nice."
Cons: "Waiting for baggage took some time..."

Pros: "A 2hour delay cause of air traffic"

Pros: "Direct flight into Myrtle Beach"
Cons: "Excessive baggage fees, Spirit is a joke, they should not tout themselves as a discount carrier and then charge for everything but air !!!"

Cons: "Not even a free cup of water???? I paid $457 for a one-way ticket and on top of that I paid another $47 for a stupid carry on (in which I could be a second bag on any other airline for that price!) and when I ask for a cup of water because I was thirsty I had to pay?? the chairs are small and dont recline. I definitely did not have a good experience with this airline."

Cons: "TERRIBLE SERVICE!! The flight was delayed @ Phoenix. Flight was supposed to leave at 12 55 am and it finally departed until 2:23 am. The representatives @ Phoenix told us we wouldn't have ANY issues with our connecting flight to FLL as they would use the same aircraft When we landed Dallas, they told us our flight to FLL was waiting for us which was a complete LIE. The representatives at Dallas were disengaged and didn't seem to look for options to get us out of there,. Finally, a representative came and told us we had 2 options: OPTION 1: Stay in Dallas 31 HOURS!! and take the next flight to FLL (no hotel arrangements were offered) or take the next flight to Orlando and move ground to FLL. Very disappointed with your service. NEVER FLYING ON SPIRIT AGAIN"

Cons: "Paying for every single carry on suitcase"

Pros: "Excellent pilot and crew"
Cons: "Difficult and deceptive company."

Pros: "flight was fine, crew was great and no issues."
Cons: "flight kept getting delayed and then would be pushed up."

Pros: "Nothing"
Cons: "No room no service horrible everything"

Pros: "Nothing"

Cons: "Secong time in one year with no compensation."

Pros: "Quick boarding. No frills airline. Want a cheap seat and dont care about other things like reclining chairs then this is the airline for you. Everything besides a small personal backpack costs money. Want to bring your normal carry-on thats $55. Want food or drink thatll cost extra. No entertainment."
Cons: "See above"

Pros: "Nothing bad service all the way"
Cons: "Miss info paying for my bag 55 $ 18 $extra for my seat"

Pros: "Everything went smooth."
Cons: "All the fees were too high and didn't like that they go up if you don't do it right away. I paid for a carry on and then had to check it and it cost me $5.00 more for a lot smaller bag what a joke! Large suitcase $50 little carry on $60 way to high!!!!!"

Cons: "Luggage limit 40 lbs instead of 50 lbs like every other airline, so they can charge you $30 dollars more for your luggage when you get to the gate. The flight was oversold, they had people on standby. $5 for half a cup of soda or juice, they don't even give you your whole can. Plane was freezing, people were wearing their polar fleece. On top of that, they announce an advertisement for their credit card aboard, with a whole plane of captive listeners forced to hear. Awful customer service, no phone number to call, will never fly spirit again If I can ever help it!!!"

Cons: "I will never take the spirit airline any more!"

Cons: "The crew on my first flight were very accommodating and friendly, but on my second flight they were NOT so friendly and everyone around me was talking about how rude and unfriendly they were. This was my first time flying on Spirit and I asked for a pillow and the response I received from the Flight Attendant was "What!....we don't have pillows" Another reason I was unhappy was because on my connecting flight from Texas to Chicago we were delayed on the plane and NOBODY told us what the problem was and why we were not moving to the runway. After 42 minutes we were told "we are waiting for paperwork from Maintenance" that is it! Not how long they expect the wait to be or come around and offer us some drinks or snacks. The Flight Attendants DID NOT even walk the aisle....not even once! We finally took off after 75 minute delay. It was if we were on the plane alone...this is not how I would have handled the situation. I also obtained the Spirit credit card to rack up some miles, but not I am giving it a second thought!"

Pros: "Seats looked new"
Cons: "The flight was delayed over an hour & half due to 'no landing time in NY'. Totally unrelated to weather or the aircraft. Drinks are available for a fee - even water!"

Cons: "They claim to be the best because of the "no frills" fares, etc...having to pay for luggage and carry on is ridiculous! The seats are the most uncomfortable, no tvs, no space, no reclining seats -- jet blue costs the same and has amazing features, service and crew...I'm never flying Spirit again!!!"

Cons: "My flight and all other flights to Minneapolis were cancelled that day. My only option was to reschedule for the following day. Instead of dealing with that mess, I got a refund and booked a different flight with Delta. The whole experience has put a negative taste in my mouth for Spirit Airlines. Will not fly again!"

Pros: "The boarding process was actually fairly smooth and efficient."
Cons: "I purchased the Spirit ticket because it was ~$30 cheaper than my other options. I was okay with the connecting flights for the savings. Silly me, I didn't check the fine print-- Spirit charges to CARRY ON a bag. Both ways. The $30 I thought I saved was quickly erased when I ended up spending $90 to carry a duffel bag on the plane. All FOUR of my flights were delayed by nearly two hours. Seats were thin, sparsely padded, and cramped."

Pros: "Nothing."
Cons: "i had to pay my on board luggage, the chair doesn't reclinate, no food, no intertainment and the price was not that cheap to justify all of these down sides"

Pros: "prompt service on time departure"
Cons: "Not happy with Spirit charging for ANY service or even water on board"

Pros: "The crew coming back had a sense of humor. Made it more enjoyable."
Cons: "Still think your luggage rates are outrageous. What I saved on flight the luggage check in rate made it more expensive. Probably won't use you again. Sorry, but money is tight. And charging the outrageoust rates for snacks. Shame on you."

Pros: "Flights were on time and smooth, crew was pleasant."
Cons: "A lot of extra cost with Spirit which you don't see when you book with sites like Kayak. Spirit charges for seats if you want to select one and charges for every bag, including carry ons."

Cons: "I DON'T WANT ANY FLIGHT CREDITS."

Pros: "Nothing would never fly spirit! Nickel & dime u to death could have flown first class on any other airline by time finished all additional supplement payments!"
Cons: "See above"

Pros: "Low cost"
Cons: "Crowded seating"

Pros: "The crew was very nice and pleasant to interact with. Best part of the flight."
Cons: "Seats didn't recline. Soda and water was not complimentary which is kind of a joke that a major airline can't even provide that service. Bag fees are outrageous."

Pros: "Nothing at all. Worst experience ever in 34 years of travelling."
Cons: "First answer is selfexplanatory!"

Cons: "find fault with each pound if the customer exceeds the weight of the luggage 2 pound the flesh once you have a lot of money and when my wife and l flew from New York to Dallas and we had two small suitcases (roller) the employee ran after us and said that they should be put into the luggage and we said that we have to pay $100 when other companies do not to the same ,these roller were tested for patterns and they have stood the but she told us that you still need to pay a surrender and FLHN on the plane, l saw those rollers and missed the plane, they wewre even slinghtly thicket"

Cons: "It was not clearly conveyed when purchasing the ticket that baggage fees were not included in the base price. Thus, we not only had to pay to check 2 bags and 2 carry-ons for 170$, we also had to pay an extra 100$ because our checked bags were "overweight" at 50lbs (they only accept 40lbs bags) - and this was only ONE WAY. We will have to pay that $270 on our return flight as well. Ultimately our baggage fees cost us 4X more than our two ticket fares combined! Now I wouldn't call that a "bargain" by any means - we could have gotten two first-class tickets on delta for the total amount we ended up paying. We will never fly spirit again and will ultimately think twice when booking through kayak. What a bummer."

Cons: "Spirit seats are too tight. The airline is chintzy and I'll never fly them again"

Pros: "Everything about this airline is great!! People don't like reading the airline rules and then get surprised about stuff. They tell you everything and nothing is a scam. Super smooth and super friendly and they wait by the door to greet you and it's awesome!! 4th time flying and would do many more!!"
Cons: "The bad reviews by others who don't read and blame airline!"

Cons: "No one knows the details or reason of why the flight was cancelled. Moreover, most people have terrible attitude and are very unprofessional."

Pros: "On this flight the seats were better then the flight going to Fort Lauderdale."

Cons: "Flight 711 out of Myrtle Beach,SC was cancelled without any notification! Only emails I got were one saying my flight was on time and then another, 20min later, saying flight was delayed. My wife and I and about eight other people were there without any notifications of the cancellation and the spirit workers had no remorse and were rude! They did not care we were late for our honeymoon. Thank goodness we at least got our money back but I think there should be something else coming from them for the hassles we had to tolerate yesterday December 14, 2015 considering we had to pay double the price of our original tickets on a different airline."

Pros: "Hate this airline.. Everything is an add on long lines the ultimate in no frills no personal service truly low class"

Pros: "If you are going just for a weekend and can fit everything in your backpack and laptop bag, then this is the airline for you. The seats do feel a little tighter that other airlines. On the redeye flight, the coach seating was a van bench with 3 seat belts which is strange, however no one was sitting next to me so I was quite comfortable."
Cons: "Low fare airlines attract a different kind of customer. Half are like the typical "Walmart" customer. If you can tolerate that, then the fare is worth it. Also, someone was passing silent gas all flight long. It turned out it might have been the service dog behind me. I am not sure but it was disgusting. I was burned in the past because of their baggage fees. As long as you can fit everything in a back pack, then this is the airline for you."

Pros: "Good seats"
Cons: "No food or water without a price! No snacks!"

Cons: "Delayed. And charged for everything"

Pros: "The flight was just good, not much space for passengers, but I have to say that during the flight I was carrying a big amount of money and I fall asleep and lost it without notice, a flight attendant found it and gave ibacknd to me, that was pretty remarcable for me."

Pros: "I'm 6'6/260lbs. There was an open seat in the exit row, and the flight attendant gave me that open seat. Give her a Nobel prize."

Cons: "Sitting up straight is your only option if you are tall. And forget about trying to get something out of you bag that is at your feet. And if you don't mind knees in your back the entire flight you will be ok. And the person in front of you might be just as uncomfortable and will slam back into your knees just trying to get an ounce of comfort."

Pros: "Flights were on time"
Cons: "Much less leg room than any other carrier I've flown"

Cons: "Rows cramped. Everything is an additional charge, even putting your "free" personal bag in the overhead bin. Man who didn't want to choose specific seat but wanted to sit next to his elderly wife was not accommodated in any way by crew."