Find Cheap Flights from Phoenix Sky Harbor Intl to New York (PHX - NYC)

The seat was comfortable, the plane was new, and staff was friendly.

Like others have said, the in-flight entertainment isn't free (even a few channels) so it is pretty useless.

Direct flight.

Luggage got stuck in plane, 1 1/2 hour wait at carrousel! Newark sucks to get out, took two atemps with 2 GPS and 2 people trying to decifer NJ's crappy road signs!

Offered food.

Communication from kayak/American Airlines was delayed, inaccurate and slow about the massive delay in the flight. Spent almost my whole day at the airport. Had to change my flight; the new one was also delayed by 2 hours.

Crew was friendly, pilot kept us informed.

We were delayed upon landing but I realize the circumstances were beyond the crews control so no point fretting. Still disappointing nonetheless.

Went smooth and without delays

Seat was very comfortable

No food to buy

very attentive service and remarkably tasty food in first class

seat was tight. not much legroom and very claustrophobic when the person in front of me reclined his seat.

Smooth. Fast.

nice desk agent and crew

the most uncomfortable seats ever

The seating space

Excessive delay on departure

Flying through the night freed me up the next morning. I'll fly red eye anytime.

Nothing.

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No reply from the airlines regarding my damaged baggage.

I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight.

Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name.

Ecerything from the boarding to the seating assignment

Just have to be organize as they do the boarding process

Departure and arrival right on time awesome

Flight crew is nice.

I'm a small to average sized woman and I had no room to move. It's the only airline that goes from Atlanta to Atlanic City so I have no choice. Oh and the 2 hour delay was aweful too. I understand these things happen but I never expect that in May.

Smooth flight. Crew was great.

Seats not very comfortable. Aile seat got bumped into 4 times.

I traveled on dec. 25th this year and was a little worried about making it to Jersey in time for a party. I boarded plane planning on worse case and landed finding myself in best case situation,on time and safe. Thanks,for keeping up the good work, that truly seems to be a fading mission for most airlines to uphold these days. So, again, cheers and happy holidays !!

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Not much

Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful

I was supposed to be in stand by and the screen continue showing I could go to the counter and get a seat and I have to wait till the end so that I was going to be given a middle seat. I said forget about it, to pay 75 dlls for a change of ticket and you make me wait till the end to give me seat u want, forget it, I know this is stand by ticket but I dont like the attitude of the people, they dont help you at all really bad service you should learn from other airlines giving at least if you are delayed an apology and sometimes miles reward, not just food... Thanks for the SERVICE (i dont flight with you no more, even though cheap flights, but cheap things are expensive)

Attendents were funny

People slamming seats crowded, disrespectful, loud $55 baggage fre is robbery

Crew was very nice and polite. And fight was good.

With Spirit you pretty much know what to expect.

The flight went well but overall I was not pleased with Spirit and do not plan on using them anymore!

I had to pay for my luggage which I'm use to carry on being free and the flight was delayed twice!! First they told me 12 and then it was 1

Friendly, funny flight attendants

Expensive drinks

great

n/a

New plane, clean and blankets for the overnight flight

I was in the 4th boarding group (even though I checked in the first possible moment), I had to put my belongings 15 seats away from me.