Find cheap flights from Phoenix to the United Kingdom

Find cheap flights from Phoenix to the United Kingdom

Round-trip
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Phoenix (PHX)
United Kingdom
Wed 1/27
Wed 2/3
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Good to know

Low season

October Best time to beat the crowds with an average 5% drop in price.

High season

July Most popular time to fly with an average 19% increase in price.

Average price round-trip

$1,010 (avg. price over the last 2 weeks)

Good deal round-trip

$693 or less

Good deal one-way

$392 or less

Top tips for finding cheap flights to the United Kingdom

  • Looking for a cheap flight? 25% of our users found tickets from Phoenix to the United Kingdom for the following prices or less: to London $437 one-way - $679 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to the United Kingdom is February.
  • Morning departure is around 16% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking United Kingdom flights

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Top 5 airlines serving Phoenix Sky Harbor Intl to United Kingdom

Scores according to KAYAK customer reviews

8.0
SWISS
Overall score based on 8,994 reviews
8.2
Boarding
7.8
Comfort
8.6
Crew
7.7
Entertainment
7.9
Food
Airline reviews

Pros: "Crew"

Cons: "Flight was 90 minutes late."

Cons: "The sitting was so very small, I never traveled so crumpled."

Pros: "Mmmm"
Cons: "Superrrrrrrrrrrrrrrrr"

Pros: "Seating was good. Crew was good"
Cons: "Food could be better"

Pros: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Cons: "Nothing"

Pros: "Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies"
Cons: "The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!"

Cons: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."

Pros: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Cons: "Our flight was delayed and the seats were narrrow."

Pros: "Great friendly crew. Efficient systems."
Cons: "Tight seats. Very little leg room."

Pros: "Entertainment System (technical apparatus neat); Food tasty"
Cons: "Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;"

Pros: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Cons: "A slight delay"

Cons: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"

Pros: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Pros: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Cons: "Two of the flight attrendants in our area were in a bad mood and it showed."

Pros: "The food was good."
Cons: "The boarding process need improvement. The sits are very tight."

Pros: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Cons: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."

Pros: "All very comfortable"
Cons: "It was delayed"

Pros: "Meals were excellent and filling! Crew was conscientious and responsive. Plane was very clean. Very impressed and would fly with SWISS again over any other airline."
Cons: "My seat didn’t recline properly, and it wasn’t fixable, so it felt a little claustrophobic with the person in front of me fully reclined the whole flight."

Pros: "The planes are clean and relatively comfortable."
Cons: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Pros: "Comfortable flight."

Pros: "Friendly service and food"
Cons: "Older plane with no entertainment"

Pros: "staff was very nice"

Pros: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"

Pros: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Cons: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Pros: "The boarding process was smooth. The crew was friendly and attentive. Even though it was a short flight, we each got a piece of Swiss chocolate."
Cons: "Like most planes, there was not enough leg room."

Pros: "Excellent food."
Cons: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Pros: "Flight left in time, easy quick boarding. Food was great, we had dinner and breakfast snack"

Pros: "Fast"

Pros: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Pros: "Nice staff"
Cons: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."

Pros: "Food was excellent and staff was friendy."
Cons: "Wifi was expensive."

Cons: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Pros: "I like the space in business class and the staff were really nice"
Cons: "The seats were not comfortable, they ran out of scotch (single malt) and I only had 1 drink"

Cons: "Small spaces between seats"

Pros: "Comfortable and safe flight"
Cons: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

Pros: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"

Pros: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Cons: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Pros: "Nothing"
Cons: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Pros: "The ground and aircraft staff are very professional, friendly and helpful."
Cons: "The aircraft was old, with subpar AC. We would either get freezing or hot and stuffy air. The seats were quite uncomfortable, worse than on recent trips with other airlines (Air Canada, United, Air France). Neither of our entertainment systems worked, despite the best efforts from the crew to reset them. Finally, the food was very disappointing for a European airline."

Pros: "zurich a great airport."
Cons: "cheese roll"

Cons: "The most uncomfortable flight I've ever experienced. The seats were too small. It was torture for a 12 hour flight. Need more space and padding in the seats."

Pros: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Pros: "the captain was great"
Cons: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Pros: "Everything"

Cons: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

Cons: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."

Pros: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Pros: "In general service was great and professional"
Cons: "I honestly don’t any complains about the fly. It was an outstanding fly"

Pros: "Reliable, high quality service"

Pros: "I cancelled flight and you charged full amount as cancellation amount."
Cons: "Everything"

Pros: "Overall the flight experience was very good"
Cons: "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."

Cons: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."

Cons: "Hate Anadolujet"

Pros: "Easy booking on Kayak! Good service overall."
Cons: "Seats were uncomfortable, it was really hot! Not enough air conditioners."

Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Pros: "Crew was very kind"
Cons: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Pros: "Crew were polite and helpful"
Cons: "Seats were especially cramped and tight and leg room was uncomfortable and I am a short person."

Pros: "Nothing"
Cons: "2 hours delay for no good reason."

Pros: "The food and quality of the flight was incredible."
Cons: "The boarding process was chaotic, partly due to the airport layout, however it would be great if they were able to sort a less chaotic way to transport business class passengers out to the jets in less cramped busses."

Pros: "The food was good and the staff were nice"
Cons: "The seats are very small and extremely discomfort for overseas flight"

Pros: "Food"
Cons: "Leg room especially between Houston and Istanbul fo"

Pros: "Everything went well"
Cons: "One of my luggage is still missing"

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "Safe arrival."
Cons: "Being denied of wine drinks after 2nd tm."

Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pros: "Almost nothing specially the flight from Dhaka, If I known that the level of business class is like that, I would have bought economy"

Pros: "Comfortable and uneventful flight - just the way it should be!"

Cons: "No, disappointments:)"

Cons: "Not enough movie varities."

Pros: "there are a lot of movie"
Cons: "children!!"

Pros: "Confort"
Cons: "None"

Pros: "Onboard food was good"
Cons: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Pros: "Great food!"
Cons: "The aircraft looks a little old."

Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"

Pros: "Nice seating, nice food, lovely crew"
Cons: "Waited too long to board"

Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pros: "liked the staff, and the plane was nice"
Cons: "boarding was a little chaotic, and the plane was so hot. was sitting on tarmac for 40 minutes and it was unbearably hot!"

Pros: "not much"
Cons: "hostesses not so courteous"

Pros: "Setting, speed, arrival"
Cons: "Long queue at passport control"

Pros: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Pros: "A light meal."
Cons: "Very crowded -- good for the company. Delay in taking off."

Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Pros: "Every thing was great needed ice water was all thanks"
Cons: "Great thanks"

Cons: "The last minute gate change--"

Pros: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
Cons: "Seats a bit narrow"

Pros: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Cons: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"

Pros: "Food, comfort..."

Pros: "Excellent entertainment + decent food"

Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Pros: "Food, tv, service. Food is good quality and they serve a lot. Good drinks too."
Cons: "Not a lot of leg room in coach..but thats normal for most airplanes."

Pros: "Everything was appreciated"

Pros: "Punctuality"

Pros: "Crew with genuine smile. Delicious food."
Cons: "Very narrow seatig space."

Pros: "The food was good for an airline. Crew was nice."
Cons: "It was a long flight in coach."

Pros: "Staff were very friendly"
Cons: "I picked specific seats when i checked in online. Instead I got the worst seats me and my wife. Plane made unusual noise and I am a frequent flyer."

Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Cons: "There is always some kind of delay. And danger of bags not arriving on time"

Pros: "Crew brilliant but seat very tight"
Cons: "Boarding procedure slow and hectic"

Pros: "Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded"
Cons: "Upgrade passengers that you make late."

Cons: "Security in Frankfurt - long lines"

Pros: "Nothing"
Cons: "Everything"

Pros: "The airplane crew were very reassuring"
Cons: "Gate was changed 3 times and flight was delayed 2 times too!"

Pros: "Comfortable seats"
Cons: "Meals and entertainment"

Pros: "The airline and the flight were pretty good"
Cons: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"

Pros: "Very fast and cheap flight."
Cons: "Seats were extremely uncomfortable. Boarding was very chaotic."

Pros: "Friendly crew, great food, comfy seats"

Pros: "Nice plane, about the best in-seat entertainment options I've ever encountered."

Cons: "Delay and food was bad"

Cons: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."

Pros: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Cons: "Could not choose seats online,"

Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."

Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"

Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."

Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."

Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"

Cons: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"

Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"

Cons: "Check-in process. Baggage fees."

Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."

Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."

Pros: "Flight was an hour delayed for no reason. I missed my connection that I had 2.5 hours to catch"

Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"

Pros: "Pretty much everything. A joy after the Condor flight"
Cons: "What's not to likr?"

Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

Pros: "Comfort"
Cons: "Was a short flight , so really I don't have any negative impression"

Cons: "N/A"

Pros: "They held the gate for us as we got there about 14 minutes before departure."

Pros: "Nothing"
Cons: "Delay"

Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."

Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"

Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."

Pros: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Cons: "All good. United and USA domestic carriers need to learn what to do from lufthansa."

Pros: "The crew and in flight experience were excellent."
Cons: "Both Lufthansa and United's boarding announcements fail to account for passengers' impatience and neglect of boarding group procedure. Lufthansa doesn't clearly identify when un-prioritized groups should begin to board. United should make clear that unspecified group members attempting to board prematurely will be held to the back of the queue for their appropriate group."

Pros: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Cons: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."

Pros: "On time and smooth"

Cons: "Flight was canceled. They packed us on another one 3 hours later. Crying babies, bad food and uncomfortable, squishy seats made the flight unpleasant."

Pros: "We arrived in London ahead of time. We go to Newark ahead of time"
Cons: "The food"

Pros: "New plane with very friendly and helpful attendants. Extensive entertainment system with usb charging ports."
Cons: "Food was mediochre, but what can you expect?"

Cons: "Flight had no movies/in-flight service. Departed an hour late."

Cons: "Entertainment didn't work"

Pros: "Great flights. No problems. Used a different company to schedule my return flight and having trouble with them. Wish I'd stuck with Kayak!"

Pros: "Food was actually fairly good. We almost missed the connection coming from Denver, but gate crew worked to get about 8 passengers from the DEN flight on the London flight."
Cons: "Of course, the seats were uncomfortable, and it was very difficult to get much sleep."

Pros: "No real complaints. Pretty decent international coach service. This was a code share on United. Vegetarian meal exceeded my rather low expectations. Entertainment was top notch... plenty of movies to choose from."
Cons: "My only critique is that the crew could have been a lot friendlier. I am always very pleasant to the crew and expect the same in return."

Pros: "The service and quiet ride"
Cons: "The headphones did not work"

Pros: "Arriving early Decent food"
Cons: "Taking off late"

Pros: "The crew was great. I was served by a woman named Lori that was the best flight attendant I have ever encountered. Extremely polite and at tentative to every need. Always asking if everything was alright and how she could make the flight better for me. She took a genuine interest in me and my travels. We engaged in great conversation and she was extremely pleasant. Thank you Lori!"
Cons: "The in flight entertainment on the back seat did not work. Also, I paid over $16 for Internet to work during the flight and it constantly kept dropping signal and connection. The router went in and out all flight. It should have been reimbursed but was never taken care of."

Cons: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."

Cons: "Boarding tool a long time and late take off"

Pros: "Stewards dis perfect job"

Cons: "Everything"

Pros: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Cons: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"

Pros: "In flight crew worked hard"
Cons: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"

Pros: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Cons: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."

Pros: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Cons: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Cons: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Pros: "Good"

Pros: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Cons: "Food"

Pros: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Cons: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Cons: "lost connection"

Pros: "I get Airpoints with the flight, crew were lovely."
Cons: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Pros: "Nothing!"
Cons: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Pros: "This is always a pleasant airline to travel with."
Cons: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Pros: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Cons: "Poor announcements"

Cons: "Checked baggage very expensive."

Pros: "Arriving alive. Attentive service was a nice bonus."
Cons: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Pros: "all was good"

Pros: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."

Cons: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Pros: "Not much"
Cons: "Lateness and virtually no food at lunchtime"

Pros: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Cons: "I don't remember anything about the food."

Pros: "crew"

Cons: "Complete lack of information and abrupt staff when flight was delayed"

Cons: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Pros: "Great staff, friendly and helpful."

Pros: "got to my destination on time."
Cons: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Pros: "Most of the crew were nice. Efficient."
Cons: "Ridiculously small seats and legroom."

Pros: "It was clean Lunch was good"
Cons: "There were no vegetarian options for snacks"

Cons: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

Pros: "Pleasant flight crews on all flights."
Cons: "Cramped seating in coach."

Cons: "The delay in take-off"

Pros: "The Crew was perfekt The Wheelchaire Service was also perfekt Food tasted good"
Cons: "The only trouble was 1:15 h delay ,but this depended on the weathersituation how I believe!"

Pros: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Cons: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Pros: "Service was spectacular. The United crew was awesome."

Pros: "Everything seemed all right"

Cons: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."

Pros: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Cons: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."

Cons: "Seats in economy class were crammed with next to no leg room"

Pros: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Cons: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."

Pros: "Exiting the aircraft."
Cons: "United did not honour the seat assignment that Airfare.com gave me so I sat in a middle seat. But the entire seating plan on United is so bad it should be a violation of the anti torture convention."

Cons: "Small plane. Narrow seats, cramped cabin"

Pros: "It was cheap and easy to book"
Cons: "Not being able to check in online, was not able to reserve seat. Even at luggage check in the flight attendants did not allow me to reserve a seat."

Pros: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Pros: "Exelent fly, service"

Pros: "Friendly crews, good coffee"
Cons: "Food is bad, and the reading light doesn't work. Limited selection of movies and tv shows"

Pros: "Yes, Very good"

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "Everything works and quick to get to destination."

Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "The aircraft"
Cons: "No overbooking next time!"

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Cons: "Entertainment"

Pros: "Good for both."
Cons: "Bigger seats."

Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"

Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Cons: "Lost all our bags so couldn’t ski"

Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."

Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Pros: "Good"
Cons: "Nothing"

Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Cons: "Didn’t happen."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Pros: "Great service"

Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Cons: "Bit cramped for space"

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "Great food"
Cons: "Sears we're toooo small"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"

Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pros: "Same as above"

Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."

Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"

Pros: "captain was great."

Cons: "I missed my flight because of MU"

Pros: "KLM food and service are great"

Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Pros: "Flight was delayed by over three hours."

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COVID-19 information

Safety measures for airlines flying from Phoenix to the United Kingdom

Airlines flying from Phoenix to the United Kingdom have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Phoenix to the United Kingdom

Mandatory masks

Masks required on board, masks provided on flights from Phoenix to the United Kingdom

Social distancing seating

Middle seats unavailable to book on flights from Phoenix to the United Kingdom

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Phoenix to the United Kingdom

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