|Flights Arrive in||London Gatwick|
|Flights Depart from||Phoenix Sky Harbor Intl|
|Airlines||Icelandair, WestJet, American Airlines|
There was a wide selection of movies and TV shows.
I ordered the chicken salad for the small meal that we had, but I didn't care for it and didn't eat much except the roll. The boarding instructions were difficult to hear and the business class passengers were checked into a very small area between the lobby and the jetway where we had to wait to make sure the plane was ready for boarding. I'm 5'2" tall. The seats were roomy and comfortable, but I was unable to reach the footrests and the seat didn't recline very far.
There was no indication when I made the reservation that there were 2 types of economy fare. I had to pay 86 Euro extra per checked in case.
Spacious and great service. I will fly Icelandic again.
Efficient, not too uncomfortable. I would fly them again.
Food - not enough choices and very little that could be a "meal." I was on a long flight from Europe, was very hungry and wanted a real meal. Also, on European flights, you would think SOME offerings would be included (but they were not!).
movies and music were ok
My daughter booked this for me and went cheap, so partly my fault.. I never spend over five hours on a flight and got zero to eat; no peanuts, no anything.. food, snacks and drinks were way overpriced
Crew was good as usual.
Thought the flight may have been delayed due to issues with ice rain in Toronto. From what was said, it wasn't that, some other issue with the plane and a cancelled flight in the west. No email in advance, no apologies, no freebies (like even a stupid sandwich). You sit an extra 2 and a half hours in an airport with a 5 year old before a 4 hour flight, and see how much the lack of anything grates. And paying for the first bag on the flight. And the emails they did send were after we were already at the airport-in no time to do any good. I Usually like West Jet , but losing my faith in them. Wonder how flair is...
New plane was nice.
flights was delayed but for understandable reason. Medical emergency. Can't rate food. None reminded.
I was told they don't help you store your carry on. At 66 and 5 feet tall this seems like an impossible feat likely to create issues as it falls on my head.
Can't rate food. None provided.
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
The seats were comfy and spacious.
On time. No delays. Smooth landing
very nice crew
Delayed for about 45 mins
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