for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water
old plane, no entertainment, had to pay for non alcohol drinks
I have to rate British Airways as a 10 out of 10 in almost all categories...comfort of the plane, food and service, boarding, notifications, crew, etc. In particular, the long haul flight from London to Seattle everything was truly top notch!
Their baggage handlers damaged several parts on my checked-in luggage...three zipper pulls and one clasp. What are they doing with the bags? How can they damage so many things in one fell swoop? This is a good quality Atlantic suitcase. Also, on the short flights, in this case Madrid to London, they are now charging for EVERYTHING...even water and coffee. They said it was a new policy as of 1/1/2018.
Service was poor, flight attendants were rude.
Crew was very nice and helpful
Did not get the seat according to the seatplan.I booked exit row seat 30..got 30..but exit row was 28.
Food is provided
Delayed 6 hours on the plane
On time - although a long flight I didn’t see the time go by
Very helpful crew, great service. Will fly again.
Almost missed connecting flight had to run hard to make it. Airline did nothing to assure us that we will make it to next flight. Was very stressful, can do better.
There was plenty of room, great staff, no worries whatsoever.
The food on Lufthansa has definitely slipped since the last time I flew them a couple of years ago. The main courses are just plain bad. Everything else is good
|Flights Arrive in||Newark|
|Flights Depart from||Pisa Gal Galilei|
|Airlines||British Airways, Lufthansa|
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